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I'm giving this rating due to the staff. Very attentive and they make sure you are comfortable. But!!! This hotel needs a lot of upgrades badly. We came to San Antonio on a whim and they had available the 2 room suite we usely reserve....More
Great hotel but try to book a room on the back side of the hotel away from the freeway. The freeway noise was loud in our room. Otherwise it was good. The beds were also great. Over all I would definitely stay there again.
The price for our little dog was right as was the points charged for the room. Location was convenient and the staff was friendly and upgraded us due to my husband’s status. The room itself was sufficient, it was clean although older and worn. It...More
This isn't a fancy hotel, so if you come here expecting to be wowed, you'll be let down, but it's comfortable for an extended stay and millions time better than lodging at LAFB. It was worth the money for the quality and the staff was...More
Stayed here two nights while in town on business. Other than the fact that it is a “suite hotel” (minimal services...for example, no breakfast, no room cleanings, no room replacement of amenities etc) the quality of the room furnishings was inadequate. The chairs in the...More
Response from IHGService, Public Relations Manager at Candlewood Suites San Antonio NW Near SeaworldResponded 10 February 2018
Thank you for choosing our hotel during your recent business travel and for taking the time to leave us feedback. While I am glad that you found the bed quite comfortable, I am sorry that other aspects of your stay such as the...More