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Courtyard San Antonio Six FlagsR at The RIM

Traveller (14)
Room & Suite (28)
Storyboard
Overview
5731 Rim Pass, San Antonio, TX 78257-9544 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
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Reviews(198)
Traveller rating
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CDNTerry
Toronto, Canada
13450
Reviewed 3 weeks ago
Stayed here on business for 3 nights. Front desk staff were very friendly and helpful. Rooms are a good size with the usual amenities: iron and board, hair dryer, TV, fridge, coffee maker, desk and sofa. Rooms were quiet and clean. Hotel shares an outdoor pool with the adjoining Marriott hotel. It has a small gym and a lobby bar that serves some food. There is also a small market store to pick up snacks if you need them. Nice and close to the RIM mall, plenty of stores and restaurants!! Overall a nice hotel.
Thank CDNTerry
Response from ConcordHospitality, General Manager at Courtyard San Antonio Six Flags® at The RIM
Responded 3 weeks ago
Dear CDNTerry, Thank you for your time in reviewing our hotel. We appreciate you selecting our hotel while on business, and we’re glad you enjoyed your visit. It’s great to receive your kind comments about our clean hotel, comfortable rooms, and friendly staff. We hope you’ll have an opportunity to visit us again soon. Best, General Manager
Maps209891
20
Reviewed 30 Sep 2018via mobile
We had a great stay! Staff was incredibly friendly & accommodating. We were able to check in early & head up to our 4th floor suite to relax. It was very spacious & great for a family for four. We stayed for a weekend. There were a few issues with the elevators. One wasn’t working & the other took quite a while. We ended up taking the stairs, which was hard with an infant. After the first night the issues were quickly fixed. The free breakfast was great however there wasn’t much of a variety. This wasn’t our first stay & it definitely won’t be the last. Overall we greatly enjoyed our stay.
Thank Maps209891
Response from ConcordHospitality, General Manager at Courtyard San Antonio Six Flags® at The RIM
Responded 1 Oct 2018
Dear Maps209891, We appreciate your review. Your valuable feedback is of great importance to and allows us to monitor and continually improve our property. Thank you for staying with us and we hope to have an opportunity to serve you again. Best, General Manager
AR1350
Austin, Texas
8919
Reviewed 9 Sep 2018
We stayed at this hotel as others we were with had a reservation there. I was on hold for ten minutes then I disconnected and called back only to be on hold AGAIN for 10 minutes before I was able to make a reservation. Why not use the online system? I had questions about availability and discounts and the online system wasn't addressing them. If we wanted to upgrade to 2 queens it would cost us more which I found annoying. We booked the same day and there was availability. The price was more than I have paid at other chains which had better amenities and breakfast. The last time we stayed at a Courtyard, we weren't all that impressed. We remembered why once we arrived. No breakfast, pricey food at the Bistro. The room was pretty clean although there were cookie parts in the vents of the AC unit. The bathroom was spacious and had a shower vs. shower tub which wasn't a big deal to us. The bed wasn't as comfortable as I would have wanted. I can say that the TV remote and TV worked which as been an issue at other hotels we've stayed at in the recent past. It is close to area attractions and restaurants. Since were were only there for one night, it was fine, but I would find another location next time as there are many to choose from in that location.
Thank AR1350
Response from ConcordHospitality, General Manager at Courtyard San Antonio Six Flags® at The RIM
Responded 10 Sep 2018
Dear AR1350, We aim to impress, so I regret that you were underwhelmed by your visit overall. Thank you for your detailed feedback; it allows us to serve our guests better. For this reason, we hope that you will reconsider a return visit. Sincerely, Jesse Rittenhouse General Manager
Jeff C
30
Reviewed 11 Aug 2018
I stayed at this property last night (August 10, 2018) and arrived at approximately 10 pm. I reserved a king bed with a pull out bed. There were no linens for the pull out bed so I returned to the desk to request some. I was told they were in a drawer in the room. All of the room drawers were empty. I phoned the front desk - nothing. So I returned again to the front desk and finally someone from housekeeping met me in the hallway and gave me some bedding. The room has zero amenities - cheap, bland coffee and a $5 bottle of water. The hotel bed was the worst I've ever slept on in the U.S. The front desk made a pretense of my being a "silver elite" member, so I'd hate to see the treatment of a regular guest. We will not stay at this property again.
Thank Jeff C
Response from ConcordHospitality, General Manager at Courtyard San Antonio Six Flags® at The RIM
Responded 12 Aug 2018
Dear Jeff C, I'm very sorry for your poor arrival experience. I apologize that we were unable to provide you with the exceptional stay and service our guests have come to expect. We value your business and your loyalty to our brand. I appreciate your feedback as it allows us to positively impact future guest experiences. For this reason, we hope that you will reconsider a return visit. Sincerely, Jesse Rittenhouse General Manager
Brushman50
San Angelo
7929
Reviewed 29 Jul 2018via mobile
First impression was not good. My husband checked in and went to park car while I got the luggage. I have injured my knee so walking with a brace. I wasn’t sure where elevators where and I walked the wrong way and even said aloud which way to elevator, not a word from person behind desk I walking back and forth in front of her no help. Finally found a house keeper in hallway and she helped me. I was upset with person behind counter so I asked why didn’t she look up from her computer and help me she said well I told your husband where the elevators were. So then the pool is green and closed. Tiny pool not at all like the picture on their website . Our coffee maker didn’t work it took 2 1/2 hours to get another one. The bistro closes at 10:30 in the morning. No food available after that. Last minute Trip and we couldn’t get a room at the Resort at La Cantera and picked this hotel. Big mistake. Too many other hotels around. We will not return. Ever!
Thank Brushman50
Response from TeamConcord, Manager at Courtyard San Antonio Six Flags® at The RIM
Responded 29 Jul 2018
Dear Brushman50, We want to thank you for your recent stay and for taking time to post a review. We apologize for issues you experienced while staying with us. This is not the level of service we typically provide, and it certainly does not meet our standards. We have shared your comments with our team, and we will take appropriate action to prevent these issues from happening again. We hope you will give us a second chance to deliver the type of outstanding experience you should always expect from our team. Jesse Rittenhouse General Manager
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About
Description
You've arrived at a whole new kind of stay at Courtyard by Marriott San Antonio Six Flags at The RIM hotel. The thoughtfully appointed guest rooms offer you a perfect place to work, relax, and recharge. More Enjoy our fresh, plush bedding, modern and flexible spaces and well lit work space with free Wi-Fi. This San Antonio hotel is near Six Flags Fiesta Texas, Camp Bullis Military Training Base, The Shops at La Cantera, and is just minutes to other fantastic San Antonio attractions like SeaWorld, The Alamo, The Riverwalk, University of TX San Antonio (UTSA), and the San Antonio Zoo. Relax, socialize or stay productive in our inspired public areas with media pods and free Wi-Fi, The Bistro and more. Unwind in our outdoor pool or fitness center at the Courtyard San Antonio Six Flags. Relax and enjoy a reasonably priced breakfast or dinner, Starbucks coffee or cocktail in The Bistro. We look forward to providing you the superior service you deserve here at the Courtyard San Antonio Six Flags at The RIM hotel. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Number of rooms
124
Price range
US$115 - US$197 (Based on Average Rates for a Standard Room)
Also Known As
Courtyard San Antonio 6 Flags At The Rim
,
Courtyard San Antonio Six Flags At The Rim Hotel San Antonio
Location
United States > Texas > San Antonio > Northwest Side
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Number of rooms
124
Price range
US$115 - US$197 (Based on Average Rates for a Standard Room)
Also Known As
Courtyard San Antonio 6 Flags At The Rim
,
Courtyard San Antonio Six Flags At The Rim Hotel San Antonio
Location
United States > Texas > San Antonio > Northwest Side
Photos
Traveller (14)
Room & Suite (28)
Dining (9)
Business Centre & Event Rooms (6)
Nearby
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Nearby AttractionsSee all 666 nearby attractions
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Questions & Answers
Ask a question
Christopher M
2 April 2018|
Answer
Response from Elvia A | Reviewed this property |
I do not believe there is a shuttle from this hotel to the conference location, but you could call a Uber and they could take you there. It is a short distance but I not a walking distance.
1
Vote
KMTMST
11 December 2017|
Answer
Response from Armywarrior1234 | Reviewed this property |
on the right side of the bed there is a control to make the bed softer or firmer.
0
Votes
susanfrazier
25 September 2016|
Answer
Response from ConcordHospitality | Property representative |
Dear susanfrazier, Our hotel does not provide shuttle service. The approx cost of a taxi from the airport is $35-$40 USD. We do offer free parking should you decide to rent a car. We hope to have the opportunity to host... More
0
Votes
Room Tips
"I would not stay at this property"
jeffcX5032KI
11 Aug 2018
Read review
"Not sure what night Six Flags does fireworks, but ask for a room facing North/West so you can see them."
ROPE2016
1 Jul 2017
Read review
"They are all good rooms."
T628QIjamesc
16 Jun 2017
Read review
"pick a different hotel!"
289reviewer
16 Jan 2017
Read review
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