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All reviewsswim up barsea worldindoor outdoor poolrudy's bbqfree shuttle servicegreat pooltwo nightsroom servicevery nice hotelparking feehot tubrooms were greatking suitefiesta texasstayed one nightwe've stayedbeds were very comfortable
The entire facility has been Top Notch and all of the staff is extremely polite and professional would stay here again in a heartbeat. Clean rooms beautiful decor easy access to Highway and all types of restaurants. 10 out of 10 rating. Thank you to...More
Thank Brian T
Response from Crystal B, General Manager at Courtyard San Antonio SeaWorldR/Westover HillsResponded 1 week ago
Dear Brian T,
Thank you for staying with us and posting your review. We very much appreciate you taking the time.
We really pride ourselves on our staff and cleanliness and we're glad you noticed.
Hope to see you on your next visit to San...More
I’m done with Courtyard. Besides no complementary breakfast, $8 to park in an empty parking lot is ridiculous. I would understand if this was a downtown hotel or on or adjacent to an airport but it’s not. The first two nights we stayed we were...More
1 Thank Todd B
Response from Crystal B, General Manager at Courtyard San Antonio SeaWorldR/Westover HillsResponded 27 November 2017
Dear Todd B,
Thank you for your review and feedback. I'm sorry that you felt it necessary to rate us a 2 out of 5 stars in order to get more people to read the review about how dissatisfied you were about the parking fee....More
For starters, when we checked in, the rep at the counter did not seem interested that we were there.
When we got to the room I noticed the air conditioner was making a whining, vibrating sound every three seconds. It was difficult to sleep. In...More
Thank Steve B
Response from Crystal B, General Manager at Courtyard San Antonio SeaWorldR/Westover HillsResponded 17 October 2017
Dear Steve B,
I am terribly sorry for the unsatisfactory experience at our property. I can see how the lack of communication on our part hindered your stay. We will certainly take your feedback and work with our staff to correct these incidents in the...More
The rooms are great, clean and spacious. We had a room which overlooked the pool area. The pool area, swim-up bar and patio areas are superb. Any ages can enjoy this pool, with a splash area, spas and an indoor/outdoor pool area. We all enjoyed...More
Our room was VERY nice! The restaurant and bar downstairs were a nice atmosphere and the pool with a swim up bar was great. We booked to stay close to Sea World and it was about 5 minutes away. The rooms were very clean, nicely...More