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Crystal Inn Hotel & Suites Salt Lake City - Downtown

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230 W 500 S, Salt Lake City, UT 84101-2309
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (212)
360
Panoramas (8)
Room & Suite (330)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 05/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crystal Inn Hotel & Suites Salt Lake City - Downtown
Updated 05/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 82 hotels in Salt Lake City
Location
Cleanliness
Service
Value
Travellers' Choice
Crystal Inn Hotel & Suites Salt Lake City – Downtown is in the center of dining, nightlife and culture; ideal for guests who wish to fill their evenings with fine dining and a late night. This hotel is just one mile from Historic Temple Square. You'll enjoy the unlimited shopping you'll find at the new City Creek Center, the Gateway and Trolley Square mall. Nestled between two mountain ranges, Salt Lake offers a wide variety of outdoor activities, suitable for all ages and skill levels. During the summer, mountain biking and hiking enthusiasts flock to Salt Lake from around the world. In the winter, skiers and snowboarders rush to the six world-class ski resorts nearby. History buffs enjoy the unique sights and stories of the Mormon settling of Salt Lake valley including historic Temple Square. Those interested in researching their own history come from all over the world to visit the world's largest genealogical center, the Family History Library.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Ski rentals
Skiing
Highchairs available
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Shallow end in pool
Sauna
Restaurant
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Snack bar
Vending machine
Aerobics offsite
Bowling offsite
Tennis court offsite
Walking tours
Water park offsite
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
ATM on site
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, Spanish
1403Reviews32Q+A100Room tips
Traveller rating
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Popular mentions
Happy wrote a review 3 Jan
1 contribution
The beds were so hard and uncomfortable and the sheets weren't deep enough to tuck under the mattresses. The fridge made so much noise that we unplugged it. The people upstairs must have had a little kid...and it ran and ran until 1 am. It was dark outside when we used the pool and there where only a few dim can lights. The hot tub looked really gross, like it hasn't been scrubbed out in years, the concrete had a brownish color that looked gross and dirty. Breakfast was bland and the potatoes weren't cooked all the way. The hotel was full and if you could find a space parking was hard in their tiny little spaces. It was clean and they did a good job remodeling our room and updating it. It is bigger than most hotel rooms and has a bigger table and seating area than most other hotel rooms. Mattresses are the reason why I stay at hotels again and I'll never sleep on these mattresses again.
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Date of stay: January 2022Trip type: Travelled with family
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Conn E wrote a review Dec 2021
4 contributions
I stayed with a roommate because we had performances late every evening. Check in was delightful with several surprises through loyalty programs, but even more so for the kind attention from the staff, Ben. That attention continued to surprise and please us throughout our stay--quick, professional, and efficient all the while working to exude enthusiasm for our choosing to stay with "them."
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Date of stay: December 2021
Rooms
Cleanliness
Service
Trip type: Travelled on business
Room Tip: Our double queen room was large, with a sitting area and couch. That seemed a bonus!
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Response from Lana Buehler, General Manager at Crystal Inn Hotel & Suites Salt Lake City - Downtown
Responded 4 weeks ago
Thank you for your kind words. We are so glad you enjoyed your stay and the staff treated you well. We hope to see you again soon.
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Megan L wrote a review Dec 2021
Rock Springs, Wyoming49 contributions5 helpful votes
Clean beds, nice room, and friendly staff! My only complaint is that our fridge wasn’t turned on, but that wasn’t really too much of an inconvenience. Has a McDonald’s right next door if you get a random craving. Great location, just a short drive to the city center.
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Date of stay: December 2021Trip type: Travelled with friends
Room Tip: Parking lot is pretty tight to maneuver if you have a bigger vehicle
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Deb P wrote a review Dec 2021
1 contribution
This was an excellent choice. The hotel and room were very clean. The staff at the front desk were friendly, efficient and very willing to assist. The rooms are spacious with very comfortable beds. You won't be disappointed.
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Date of stay: December 2021
Location
Cleanliness
Service
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Response from Lana Buehler, General Manager at Crystal Inn Hotel & Suites Salt Lake City - Downtown
Responded 4 weeks ago
Thank you for your review. We are so glad you enjoyed your stay with us. We hope to see you again soon.
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jmarlow74 wrote a review Dec 2021
Rock Hill, South Carolina307 contributions81 helpful votes
I stayed here for the Clean Power 2021 tradeshow and it was a great stay. The hotel was close to the venue at the Salt Palace so I could walk to it everyday (maybe .7 miles). It was also close to a quick bite if I needed it (try the Street Tacos behind the hotel). There was a Denny's and McDonald's beside it if you need a quick bite to go and it was a short walk to some of the better bistro's and finer dining. The only negative I would say is that I felt the hallways to the rooms were darker than I would expect, but that was it. The hotel was very clean and very nice. They also have a great breakfast buffet. It also had an indoor pool.
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Date of stay: December 2021
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
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Response from Lana Buehler, General Manager at Crystal Inn Hotel & Suites Salt Lake City - Downtown
Responded 4 weeks ago
Thank you for your feedback. We are pleased that you enjoyed your stay with us. We hope you will visit again soon.
Read more
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PRICE RANGE
US$90 - US$179 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crystal inn hotel and suites salt lake city - downtown, crystal salt lake city, crystal hotel salt lake city, crystal inn salt lake city, crystal inn downtown salt lake city
LOCATION
United StatesUtahSalt Lake City
NUMBER OF ROOMS
175
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Frequently Asked Questions about Crystal Inn Hotel & Suites Salt Lake City - Downtown
Which popular attractions are close to Crystal Inn Hotel & Suites Salt Lake City - Downtown?
Nearby attractions include Getout Games (0.2 km), Beehive State Souvenirs (0.3 km), and Utah Ski and Golf (0.3 km).
What are some of the property amenities at Crystal Inn Hotel & Suites Salt Lake City - Downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Crystal Inn Hotel & Suites Salt Lake City - Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Crystal Inn Hotel & Suites Salt Lake City - Downtown?
Guests can enjoy free breakfast, an on-site restaurant, and complimentary tea during their stay.
Is parking available at Crystal Inn Hotel & Suites Salt Lake City - Downtown?
Yes, free parking is available to guests.
What are some restaurants close to Crystal Inn Hotel & Suites Salt Lake City - Downtown?
Conveniently located restaurants include Valter's Osteria, R&R BBQ, and Squatters Pub Brewery.
Are there opportunities to exercise at Crystal Inn Hotel & Suites Salt Lake City - Downtown?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Crystal Inn Hotel & Suites Salt Lake City - Downtown have an airport shuttle?
Yes, Crystal Inn Hotel & Suites Salt Lake City - Downtown offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Crystal Inn Hotel & Suites Salt Lake City - Downtown have airport transportation?
Yes, Crystal Inn Hotel & Suites Salt Lake City - Downtown offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Crystal Inn Hotel & Suites Salt Lake City - Downtown located near the city centre?
Yes, it is 0.5 km away from the centre of Salt Lake City.
Are any cleaning services offered at Crystal Inn Hotel & Suites Salt Lake City - Downtown?
Yes, dry cleaning and laundry service are offered to guests.