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SpringHill Suites by Marriott Salt Lake City Airport

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Traveller (157)
Room & Suite (15)
Videos (1)

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About

#15 of 74 hotels in Salt Lake City
Location
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Service
Value
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children Activities (Kid / Family Friendly)
Free airport transportation
Parking
Wifi
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Conference facilities
Meeting rooms
Baggage storage
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Air conditioning
Housekeeping
Separate living room
Microwave
Flatscreen TV
Sofa bed
Walk-in shower
Sofa
Telephone
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
597Reviews7Q+A98Room tips
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Zirkel wrote a review Oct 2023
12 contributions9 helpful votes
Most Marriott hotels are good, but this hotel is the dirtiest , most beaten up place I have ever stayed. Our first room was so bad we requested to be moved. On a positive note, the front desk was friendly and accommodating. Management should not allow any Marriott room to be in such a state of disrepair.
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Scott Satterfield, General Manager at SpringHill Suites by Marriott Salt Lake City Airport
Responded 30 Oct 2023
Sorry to hear of your perception and experience. We don't hear negative comments about cleanliness but I will definitely look into the room that you were assigned to. We'd love to welcome you back to ensure a problem-free stay next time.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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884888 wrote a review Sept 2023
Tel Aviv, Israel190 contributions112 helpful votes
New hotel. Room is spacious and modern. This is all good things. Bad things: First room was not clean. We found long black hair on table desk. After complaint room was changed, but new room also was not clean - long black hair on the floor at bathroom. New room was not prepared for 3 guests. We ask liens, blankets and towels. After more than 2 hours waiting we do not get what we requested. Another request still not done. We are waiting about 3 hours to go to the bed. Phone do not working, you can’t reach front desk, you need go to reception physical. Worst service ever at Marriott hotels.
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Date of stay: September 2023Trip type: Travelled on business
Room Tip: Stay away from this hotel if you care about cleaning. We have two rooms with hairs on floor and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Scott Satterfield, General Manager at SpringHill Suites by Marriott Salt Lake City Airport
Responded 25 Sept 2023
I'm very sorry to read about your experience. I will definitely research your comments and work to ensure that they these things don't happen again. Should you be returning anytime soon I'd love to offer you a discounted room. Please get in contact with me.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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itbetterbeclean wrote a review Sept 2023
New York City, New York878 contributions219 helpful votes
After midnight Friday arrival, check in quick and they asked me if I needed reservation for airport shuttle in morning, room clean I liked how the bathroom is spit into two separate entrances see pics. Breakfast is fine, I saw shuttle driver outside and asked him how much time I need from hotel to terminal and since he knows the airport he told us to leave half hour earlier, good advice. I wouldn’t hesitate to recommend this hotel to anyone.
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Date of stay: September 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Scott Satterfield, General Manager at SpringHill Suites by Marriott Salt Lake City Airport
Responded 19 Sept 2023
Thanks so much for staying with us. We love hearing positive comments and certainly hope that we can serve you again very soon. Be well!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jan F wrote a review Aug 2023
St. George, Utah31 contributions6 helpful votes
+1
Filthy and disgusting. Not a property true to Marriott standards. Lobby floors and elevator floors were dirty and stained. Rooms reeked of dog pee. Carpets and furniture were stained. Bathroom unclean. Bugs on the floor of bathroom. Bathroom light cover was missing. This was on par with Motel 6 properties. Just absolutely disgusting.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: Stear clear of Springhill Suites.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Scott Satterfield, General Manager at SpringHill Suites by Marriott Salt Lake City Airport
Responded 29 Aug 2023
We are genuinely sorry to read about your perceptions and your experience. We do, however, stand behind our product and great staff and hope that the Bonvoy points that were awarded you helped lessen your disappointment. Be well.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dee Dee wrote a review Aug 2023
8 contributions1 helpful vote
The room was clean and the staff was friendly. The location was easy to get to and the parking was good. I would stay there again. I was running a few minutes late for check out and staff was great about my checkout. They also gave me recommendations for dinner.
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Date of stay: August 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Scott Satterfield, General Manager at SpringHill Suites by Marriott Salt Lake City Airport
Responded 22 Aug 2023
Thank you for staying with us. We're so glad that you enjoyed your stay. We hope we can serve you again very soon! Be well!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Robert B wrote a review Jun 2023
North Tonawanda, New York113 contributions53 helpful votes
Clean, comfortable and convenient. Slept well and enjoyed the self service breakfast. Parking was easy. It was nice to have the business center available to print boarding passes. The one thing I would like to have had was a better TV channel selection.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Scott Satterfield, General Manager at SpringHill Suites by Marriott Salt Lake City Airport
Responded 20 Jun 2023
Thank you for staying with us and for your comments. I appreciate your suggestion and will look into it. We hope that we can serve you again soon! Be well!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kyle and Aja J wrote a review Jun 2023
1 contribution
We stayed June 5th and upon arrival the room had a strong musty smell. We checked the pullout couch and saw white crusty marks so I informed the front desk and he did nothing but give an email to someone superior. When getting ready to shower, I examine the bathroom walls and found PUBIC hair and BLACK MOLD. Tired and exhausted, I go back to the front desk to tell them and his response was “shoot” and nothing more. I sent him photos and then he decided he would contact someone superior but never offered or gave any other accommodations. And they still charged our card of over $200 for a one night stay in a filthy room. My kids were coughing and we all felt uncomfortable sleeping with black mold and said there was nothing they could do. Because it was late and we were tired we still stayed, hoping they would make things right but they never did. It’s been over a week and they still haven’t reached out to us. We are extremely disappointed for the lack of customer support for the price we paid. We do NOT recommend staying here
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Avoid if possible
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Scott Satterfield, General Manager at SpringHill Suites by Marriott Salt Lake City Airport
Responded 16 Jun 2023
While we found no black mold in the room, we do appreciate your concern and definitely apologize that we did not respond quicker to you. We will definitely use this as a training opportunity to improve. Be well!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jakub H wrote a review May 2023
1 contribution
The hotel was chosen because it offered shuttle a airport. If you care about the shuttle do not take this hotel. Before arrival I wrote to the hotel and upon arrival I was supposed to call the hotel for a shuttle bus. 20 minutes I called no one answered, finally I took an Uber and at the reception sie turned out that the bus does not run but I will get a refund for the Uber. After writing e-mails return also did not receive a refund, one big scam.
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vincent Lamb, General Manager at SpringHill Suites by Marriott Salt Lake City Airport
Responded 12 May 2023
Thank you so much for your feedback. I'm sorry that you arrived later than you stated and missed the last shuttle. As per the email I sent you, we offered as a courtesy to reimburse you for the Uber. The offer still stands and I await your response. In lieu to responding to my email, you may also call the hotel direct, so we may resolve your concerns.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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KPCNewYork wrote a review Apr 2023
New York City, New York77 contributions57 helpful votes
We ended up having an extended stay at this hotel due to the closure of the roads up to the ski stations. We’ve stayed at several places around the airport but are happy that this is the one we ended up given the situation. The rooms are clean, large and well laid out, the breakfast is definitely above average for the hotel category, and the staff were consistently courteous and responsive. Given our experience, we’ll stick with this airport hotel on our future visits.
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Date of stay: April 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Scott Satterfield, General Manager at SpringHill Suites by Marriott Salt Lake City Airport
Responded 10 May 2023
We're thrilled to hear of your positive experience staying at the Springhill Suites. We love serving our guests and I'm glad you felt that. We certainly hope that we can welcome you back again soon. Stay well!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Caitlin M wrote a review Feb 2023
New York City, New York66 contributions55 helpful votes
I arrived to SpringHill around 11:30 after a fiasco w/ the SLC Avis and was informed that I was being “walked” to another hotel. I had a confirmed reservation and Marriott platinum status, but they still inexplicably gave my room away. I was also a woman traveling alone and it was late - and really didn’t appreciate having to deal with this late at night. It was also a weekday, so I was quite surprised to find the hotel was “fully booked” to the point that I needed to be walked. I was moved to another Marriott property (which was basically an awful hotel). SpringHill told me that I would not be charged for a room at the second hotel and would be refunded for my original reservation. The second hotel charged me because SpringHill didn’t do the walk correctly. I eventually was reimbursed by that hotel, after 3 calls to Marriott. As a platinum member, I am also entitled to $100 + 90,000 points. This is a written Marriott policy. I have followed up with Marriott 3 times, and they tell me that SpringHill has to process this compensation and would follow up with me directly. They have not processed and no one has followed up. Marriott claims the hotel is “under new management” - fine. I would just like to receive the compensation to which I am entitled under Marriott’s written policies. So, please, SpringHill, process this compensation. Enough already.
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Date of stay: February 2023Trip type: Travelled solo
Room Tip: Avoid staying here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
HK$1,048 - HK$1,548 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
springhill suites marriott salt lake city airport hotel salt lake city
LOCATION
United StatesUtahSalt Lake City
NUMBER OF ROOMS
143
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SPRINGHILL SUITES BY MARRIOTT SALT LAKE CITY AIRPORT - Prices & Hotel Reviews (UT)

Frequently Asked Questions about SpringHill Suites by Marriott Salt Lake City Airport
Which popular attractions are close to SpringHill Suites by Marriott Salt Lake City Airport?
Nearby attractions include International Peace Gardens at Jordan Park (8.0 km), Easton Salt Lake Archery Center (2.4 km), and Washington Park (4.8 km).
What are some of the property amenities at SpringHill Suites by Marriott Salt Lake City Airport?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at SpringHill Suites by Marriott Salt Lake City Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at SpringHill Suites by Marriott Salt Lake City Airport?
Guests can enjoy free breakfast during their stay.
Is parking available at SpringHill Suites by Marriott Salt Lake City Airport?
Yes, free parking is available to guests.
What are some restaurants close to SpringHill Suites by Marriott Salt Lake City Airport?
Conveniently located restaurants include Red Iguana 2, Roberts Restaurant & Deli, and Chunga's Mexican Restaurant.
Are there opportunities to exercise at SpringHill Suites by Marriott Salt Lake City Airport?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does SpringHill Suites by Marriott Salt Lake City Airport have an airport shuttle?
Yes, SpringHill Suites by Marriott Salt Lake City Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does SpringHill Suites by Marriott Salt Lake City Airport have airport transportation?
Yes, SpringHill Suites by Marriott Salt Lake City Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at SpringHill Suites by Marriott Salt Lake City Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does SpringHill Suites by Marriott Salt Lake City Airport offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.