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Best Western Riverside Inn

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2400 Riverside Dr, Macon, GA 31204-1782
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (21)
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 20/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Best Western Riverside Inn
Updated 20/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 70 hotels in Macon
Location
Cleanliness
Service
Value
Visit the 'Cherry Blossom Capital of the World' in Georgia and stay at this interior corridor BEST WESTERN Riverside Inn in Macon. We are located in the heart of Georgia off of Interstate 75. Our hotel provides easy access to local tourist attractions including the Georgia Music Hall of Fame, the Georgia Sports Hall of Fame and the Macon Coliseum. Guests traveling on business will appreciate the close proximity to corporate locations such as the Cigna Corporate Center, the Georgia Farm Bureau and McDonnell Douglas.All newly renovated guest rooms feature high-speed Internet access and cable television with HBO®. Guests can enjoy cocktails at the onsite lounge. Hotel amenities include an outdoor pool, exercise facility, meeting facilities and a complimentary deluxe continental breakfast. Pets are also welcome. The BEST WESTERN Riverside Inn is one mile from downtown Macon featuring a variety of restaurants and numerous shops. Guests of the hotel will also be close to the Tubman Museum and the Museum of Arts and Sciences. While in town, guests can enjoy the Cherry Blossom Festival in March or listen to music at the Southern Jubilee.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Outdoor pool
Breakfast buffet
Vending machine
Business Centre with Internet Access
Meeting rooms
Baggage storage
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Iron
Coffee / tea maker
Microwave
Flatscreen TV
Hair dryer
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Green
Languages Spoken
English
723Reviews13Q+A76Room tips
Traveller rating
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Popular mentions
HALLSTERS wrote a review Nov 2021
Saint Augustine Beach, Florida37 contributions21 helpful votes
The front desk staff was very pleasant and helpful. The interior was clean and had all the amenities needed. Internet worked well. The outside area around back/side is pretty dark and people congregate out there so it seems a bit unsafe since it's so dark. Needs better attention spent on emptying outside garbage cans. They were overflowing onto the ground. But overall, a decent place to stay.
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Review collected in partnership with Best Western
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
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Response from Masterkey Hospitality, Owner at Best Western Riverside Inn
Responded 4 days ago
Dear Guest, It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We have noted your feedback on the outside area of the property. . We regret the inconvenience you faced, and we will see to it that all necessary changes are implemented at the earliest. Having said that, we hope you will give us the opportunity to host you even better in your future stays. Thank you for your business, and we look forward to seeing you soon. Best Regards, Management Team
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KentuckyKin wrote a review May 2021
Bowling Green, Kentucky43 contributions46 helpful votes
Hotel's Favourite
After a couple of weeks traveling, we were totally impressed with this hotel. We didn’t have a reservation but needed to stop and sleep. Jean took our call and was so very kind and helpful, assuring us of a room upon arrival. She greeted us with a big smile and had us in a room in no time. Customer service was better than any other hotel, by far. The room was clean, with all the amenities we needed. The hot breakfast bar offered a huge variety of fresh options, eggs, sausage, biscuits, gravy, waffles, fruit, yogurt, pastries, cereal, milk, juices, etc. Frances kept everything well stocked and clean. She was quick to check on patrons and was so kind and very proud of the breakfast offered. I highly recommend this as a stop along the way or as a destination! Best stay all vacation!
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Date of stay: May 2021Trip type: Travelled with family
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Response from Ricky Patel, Owner at Best Western Riverside Inn
Responded 17 May 2021
Thank you for choosing our Best Western. We are so glad you were happy with our services. We hope to see you in the future..
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Rosedragon1124 wrote a review Oct 2021
20 contributions1 helpful vote
Beautiful hotel lobby, great room, wonderful breakfast selections. Very nice ADA room with shower chair and handrails in the bathroom, comfortable beds, extra seating as well. Breakfast had a large selection of hot and cold foods. Just wish it was nearer to home so I could stay there again!
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Review collected in partnership with Best Western
Date of stay: October 2021
Value
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Location
Cleanliness
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Response from Masterkey Hospitality, Owner at Best Western Riverside Inn
Responded 28 Oct 2021
Dear Guest, It warms our heart to see that your recent stay with us was delightful. Our entire staff, thank you for your generous rating and such lovely feedback. We are thrilled to know that you loved our friendly services, convenient locations, and comfortable accommodations. We will keep up the high hospitality standards and make your future stays even more pleasant. It is great pleasure to host a valuable guest like you. We want to thank you for your business and we look forward to seeing you soon. Best Regards, Management Team
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NormIllinois wrote a review Sep 2021
Illinois89 contributions69 helpful votes
the room was very clean and spacious, the breakfast was great as it was the best selection we have seen, hot or cold selections available. Not given a 5 star rating because the internet was slow, and the initial check in took longer than expected with a person in training.
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Date of stay: September 2021
Value
Cleanliness
1 Helpful vote
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Response from Masterkey Hospitality, Owner at Best Western Riverside Inn
Responded 15 Sep 2021
Dear Guest, It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon! Best Regards, Management Team
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FunTraveler767 wrote a review Jul 2021
1 contribution
Had to change rooms three times at midnight because the bathroom sink sprang a leak and the first two rooms offered had a television and an AC that didn't work. Two of our bags were soaked. Brittany at the front desk was not interested in dealing with the problems. Was told the manager would deal with my complaint in the morning, but the next morning a woman who I think was the manager told me after I checked out that the manager wouldn't be in until the next day. She told me she would speak to the manager personally and that they would be in touch. Yeah, right! Haven't heard from them. It's been over a week.
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Review collected in partnership with Best Western
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Masterkey Hospitality, Owner at Best Western Riverside Inn
Responded 21 Jul 2021
Dear Guest, We are very disheartened to read about your experience with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We work very hard to provide the highest level of service for all of our guests and which is why we can’t apologize enough for your stay being so disappointing. We assure you that every bit of your concerns will be investigated diligently. This is not the kind of hospitality standard we have set for ourselves, and going ahead, we will do all necessary course corrections at the earliest to ensure no other guest ever experiences the same. Please know, your feedback is very important and critical in helping us understand where we went wrong. I hope you will forgive this error and the service that did not meet your expectations and that you will someday return to see how we have grown through our guest's feedback. Sincerely, Management Team
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PRICE RANGE
US$78 - US$103 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western riverside hotel macon, best western macon, macon best western
FORMERLY KNOWN AS
BEST WESTERN Riverside Inn
LOCATION
United StatesGeorgiaMacon
NUMBER OF ROOMS
115
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Frequently Asked Questions about Best Western Riverside Inn
Which popular attractions are close to Best Western Riverside Inn?
Nearby attractions include St. Joseph's Catholic Church (4.2 km), The Allman Brothers Band Museum at the Big House (2.5 km), and Hay House (3.9 km).
What are some of the property amenities at Best Western Riverside Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Riverside Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Riverside Inn?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Riverside Inn?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Riverside Inn?
Conveniently located restaurants include Ocmulgee Brewpub, Dovetail Crafted Cuisine, and Ingleside Village Pizza.
Are there opportunities to exercise at Best Western Riverside Inn?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Riverside Inn?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Riverside Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Riverside Inn offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Best Western Riverside Inn?
Many travellers enjoy visiting Hay House (3.9 km), Cannonball House (4.1 km), and Sidney Lanier Cottage (4.1 km).