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46 Cron Street, Franz Josef, Westland Tai Poutini National Park 7886 New Zealand
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Traveller (842)
Room & Suite (246)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Contactless check-out
Updated 29/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 29/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 13 hotels in Franz Josef
Location
Cleanliness
Service
Value
Travellers' Choice
Deep In the heart of West Coast Glacier country, Rainforest Retreat is a rare find, with a range of accommodation set amongst lush native bush in Franz Josef township. Enjoy privacy and sanctuary in secluded cottages and tree huts, relax in the spas and sauna, dine out and have fun at the bar/restaurant, or just relish the bush setting and cook up barbecues with new friends. From luxury tree huts to flashpacker rooms, Rainforest Retreat has accommodation to suit every style of traveller; from couples to family groups to young individuals on a budget. Rainforest Retreat provides excellent value and a special atmosphere; with a focus on superb service, cleanliness and a range of great facilities to satisfy all of our guests.
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Property amenities
Free parking
Free internet
Bar / lounge
Bicycle rental
Hiking
Children's playground
Kids' outdoor play equipment
Taxi service
Wifi
Paid wifi
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Vending machine
Board games / puzzles
Highchairs available
Spa
Foot massage
Full body massage
Hand massage
Head massage
Hot spring bath
Neck massage
Open-air bath
BBQ facilities
Baggage storage
Non-smoking hotel
Outdoor furniture
Picnic area
Shared kitchen
Shared lounge / TV area
Umbrella
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Bathrobes
Additional bathroom
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Private balcony
Safe
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
English, German
2555Reviews3Q+A100Room tips
Traveller rating
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Popular mentions
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Most Recent
Bec wrote a review 4 Jul
Birmingham, United Kingdom381 contributions89 helpful votes
I arrived at this place just to check my parents into their room - I was in a van with my partner and intended to stay at their camping park. After speaking with the very kind lady at reception and having a look around we decided to book a room for the night as there were huge lightning storms. The room was great and the staff were very accommodating. I’ve never met such a lovely hotel receptionist before! Full of smiles and really kind, which really has left a lasting impression on me as we had a terrible experience the previous night. Lovely shower, comfy bed and right in the centre of town. Would definitely recommend!
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Date of stay: June 2022Trip type: Travelled as a couple
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LovesAWine wrote a review Jun 2022
Country Vic179 contributions115 helpful votes
I stayed here for 5 nights in June for a work trip and could not have been more impressed by the quality of the accommodation. I stayed in a Rainforest Retreat Deluxe room and it was so well designed and tucked away in the forest - it felt like you were in a private block. The staff were all so friendly and helpful and professional - no ask was too much. I ate at the onsite restaurant Monsoon a couple of times as well and it was also great. I would stay here again in an instant. Thanks Mel (sorry if I got that wrong) on the front desk - so helpful.
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Date of stay: June 2022
Value
Location
Service
Trip type: Travelled on business
Room Tip: If you can - ask for a rainforest deluxe
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Wix couple wrote a review Jun 2022
1 contribution
Beautiful place to stay, wonderful atmosphere - booked an extra night because of this! We are very very social people so loved to meet new people at the the local bar and restaurant. The retreat was also very close to other amenities in this small town. Perfect stay and wonderful staff. Thank you
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Date of stay: June 2022
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Willem P wrote a review Jun 2022
Tuakau, New Zealand5 contributions1 helpful vote
+1
From the initial booking related questions, to booking, staying…. The staff at The Rainforest Retreat were excellent, helpful, respectful & friendly. I stayed in a studio motel room & it was one of the most luxurious stays I’ve ever had. The on-site restaurant ‘Monsoon’ is another little gem. Mel, one of the receptionists were also very helpful in getting a kayak activity booked. Will most definitely be returning God willing sometime in the future.
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Date of stay: June 2022Trip type: Travelled solo
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Francisco L wrote a review Jun 2022
2 contributions
It’s a dreaming place! The stuff is the best. As soon as we arrived, Mel was very helpful with everything. The breakfast was one of the best. We’re really happy with this experience We’re already planning to go back
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Date of stay: June 2022Trip type: Travelled as a couple
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Ambassador752021 wrote a review Jun 2022
Kahala, Hawaii52 contributions26 helpful votes
Absolutely beautiful accommodation with all the little details taken care of. Beautifully appointed room - especially the bathroom with underfloor heating (so welcome in June in NZ!), a movement activated nightlight. The spa pool was wonderful! The breakfast basket had all we needed and the complimentary chocolates and wine was wonderful. We didn’t eat at the restaurant but the menu looked really good. We even got to meet the lovely we Ruby!! (Puppy).
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Date of stay: June 2022Trip type: Travelled as a couple
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lvnthdrm wrote a review Jun 2022
Perth, Australia52 contributions1 helpful vote
Booked a 3 night stay for my partners 60th birthday. So peaceful and quiet. We booked a room with a private outdoor hot tub, well worth the money. ( Room 9 ). Room was exceptionally clean. Staff are very friendly and helpful. We walked to restaurants in town , only 5 mins away. Would not hesitate to book this again, they have a great deal on at the moment. There is a selection of complimentary beers and wine in your room on arrival and a continental breakfast is delivered to your room each evening. Loved it.
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Date of stay: June 2022
Rooms
Location
Service
Room Tip: We were told room 9, so we asked for that and got it. Fabulous.
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Logan wrote a review Jun 2022
1 contribution
Awesome place to stay, no problems at all and really enjoyed the services provided. Breakfast included was amazing, bread tasted divine and the free consumables offered was an awesome wee touch. Thanks guys!
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Date of stay: June 2022Trip type: Travelled as a couple
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Emma wrote a review Jun 2022
Christchurch, New Zealand20 contributions1 helpful vote
I stay here around every second month for work. The team here are wonderful, friendly and welcoming. I stay in a Deluxe Treehouse. Very clean and spacious with really nice amenities. Includes a breakfast that’s delivered to you the night before and comes with some complementary wines and beers in the mini bar. By far my favourite place to stay when in Franz Joseph.
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Date of stay: February 2022Trip type: Travelled on business
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David R wrote a review Jun 2022
Christchurch, New Zealand84 contributions19 helpful votes
We booked this holiday accommodation a year in advance, for my 60th birthday treat, as the cruise we had booked was cancelled due to COVID 19. We thought a deluxe treehouse with spa was very different and boy the choice was a revelation. The setting was excellent, set in a very tree and plant living area which at night the paths to the accommodation were lit up. You could see the mountains from our room also. The spa was spacious and relaxing. It was maintained on a daily basis even if not used. We stayed 6 nights, probably unusual, as it seems more of a short stay mid travel point of call., and housekeeping on a daily basis even though we did not need it every day. . Staff were fabulous and we felt part of a family. Special mention for MEL who did a mulitude of jobs always with a warm smile and Many who was service manager at the Monsoon bar and restaurant. Many had time for us and made us feel very welcome. Al, other staff we met were great also. Would we stay again? YesYes Yes
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Date of stay: May 2022
Location
Service
Sleep Quality
Room Tip: Multitude types of accommodtion but as a treat , recommend the deluxe treehouse and spa units...
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PRICE RANGE
US$53 - US$87 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rainforest retreat hotel franz josef
LOCATION
New ZealandSouth IslandWest Coast RegionWestland Tai Poutini National ParkFranz Josef
NUMBER OF ROOMS
90
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Frequently Asked Questions about Rainforest Retreat
Which popular attractions are close to Rainforest Retreat?
Nearby attractions include Te Koha Gallery (0.5 km), Franz Josef Clay Target Shooting (0.3 km), and Tatare Tunnels Walk (0.2 km).
What are some of the property amenities at Rainforest Retreat?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a spa.
Which room amenities are available at Rainforest Retreat?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Rainforest Retreat?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Rainforest Retreat?
Yes, free parking is available to guests.
What are some restaurants close to Rainforest Retreat?
Conveniently located restaurants include Alice May, Monsoon Bar & Restaurant, and BLUE ICE RESTAURANT & BAR.
Is Rainforest Retreat located near the city centre?
Yes, it is 0.3 km away from the centre of Franz Josef.
Are any cleaning services offered at Rainforest Retreat?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Rainforest Retreat?
The staff speaks multiple languages, including English and German.
Are there any historical sites close to Rainforest Retreat?
Many travellers enjoy visiting Church of St. James (10.7 km).
Does Rainforest Retreat have any great views?
Yes, guests often enjoy the mountain view available here.