We were warmly received by host Graham and were fortunate to have a ground floor south facing room. These rooms enjoy an outdoor balcony facing a small rainforest. Lovely feature. The room was clean and modern; typically motel, but in a warm nostalgic way. Graham was very helpful and accommodating, with great tips on the town. Franz Josef isn't a large town; all restaurants and shops are walking distance. Please dismiss the negative single contribution made below, we didn't get sick or become suspicious of any cleanliness matters -- it's a great place to stay.
We were very impressed by the size of our huge suite with its excellent cooking facilities and two private patios; a covered one at the front and a seating area set into the rainforest at the back. The motel is right in the centre of the town and convenient for the supermarket, shops, bars, restaurants and tourist attractions. Staff were friendly and helpful, though the wifi was poor.
Try to get an apartment on ground floor, and you can sit on a small terrace in the rain forest ! everything ok, check in strictly at 2 p.m.-, not a minute earlier; kitchen, bath, beds ok, restaurants in walking distance nearby
I check Trip Advisor before dining out, going on tours and staying at hotels. I always disregard the 1 star reviews if it is the reviewers first review. Usually sour grapes. The majority of reviews for Punga Grove were to my satisfaction which is why we stayed here. We arrived too early to check in but were allowed to leave our luggage in a secure room off the office. It looked like rain and we were loaned umbrellas. When we did get our room key we were personally shown to our room. We had an executive studio room which is one of several in behind the main rooms. It was wonderful. Spacious, clean, kitchenette with 2 burner cooktop, all the kitchenware we needed. The bathroom is huge with a jetted tub/shower combo. There is a fireplace for chilly evenings and a floor fan for…
We stopped in here for the night on our way through to Queenstown. The woman at the front desk was lovely, very helpful & friendly. She was happy to give us advice & directions to things & even supplied us with towels to use at the hot pools down the road. Our apartment was clean & comfortable but did feel a bit dark & dated. The free WIFI was terrible & our bathroom seemed to have a serious drainage problem whenever we used the basin or had a shower. Good location.