Rooms were cramped no walking space between the beds and the extension lead is tacked onto the wall to provide power at the bedside. Power went out and they would not refund the $300 a night they charged so we could find a place that had power (every other place in town had a back up generator) offered no solutions to the fact I couldn't make breakfast for my family of 6, just said I go out for breakfast in town that was a really long walk from the holiday park. The woman that work there are rude and unhelpful. The only solution we were offered was a BBQ in the rain for cooking. Won't be going back there, I'm a top 10 member and have been for a number of years and have never been treated so appallingly.
A very pleasant location with a holiday atmosphere, close to town, the 2 bedroom unit was excellent, clean and very comfortable beds. Good bathrooms. Would stay there again anytime. It was our first stay there, and sought it out to stay there again on our return trip. It would be even better if they could provide chromecast tv or netflix etc as the tv options were minimal. Overall though it was great.
The staff from arrival to checkout were very friendly and they took the time to have a conversation with us about our stay and attractions close by. We even extended our stay after discovering the great facilities included. The location is stunning as you can see the glacier as soon as you step out of your room! Will definitely be returning and would highly recommend to anyone travelling to Franz Joseph! Definitely worth the stop:)
Very enjoyable experience.Close to Town and Glacier. Good place to stop when driving south. Plenty of different types of accommodation. Grounds kept neat and tidy. Helpful staff. Nice view of glacier. Quiet.
A very nice location. Convenient for the walking and town. Cabins were adequate size and the park had a respectful quietness about it. We were late in and the key had been pasted to the reception window. We could book in no fuss.
We are members of the TOP 10 and use the facilities when we can as they are always clean and tidy with hot showers for the end of the day when you have finished walking, hiking or biking. We had this at the Franz Josef TOP 10. Only real disappointment was the limited free wifi.
We enjoyed and appreciated everything about our stay. Great location, cleanliness, friendly professional staff and everything required to make our stay comfortable. Would highly recommend this as a place to base oneself while visiting the West coast.
The holiday park is located a bit out of the main town but that was fine - nice and quiet. Check in lady was lovely and friendly. The bathrooms are unisex which I was a bit apprehensive about but they were actually great. Nice size shower rooms some with toilets too. Very clean. Used the laundry and that was fine too. Would definitely stay again Thank you
We had a quiet spot as there were only 3 campervans but the campsite needs some serious TLC. The kitchen facilities needs looking at as the gas stove wasnt working and its not big enough and would not work if this park was full.
Wow Very Nice Camp Friendly staff & Helpful Very Clean camp looking forward to returning. So much to do walks etc Town Just 5 min away. Set in a beautiful area with the backdrop of the Southern Alps Fantastic