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Heartland Hotel Glacier Country

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39 Main Road State Highway 6, Fox Glacier, Westland Tai Poutini National Park 7886 New Zealand
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Traveller (11)
Room & Suite (13)
Dining (7)

About

#10 of 10 hotels in Fox Glacier
Location
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Heartland Hotel Glacier Country is privileged to be located within a unique world heritage area. The internationally recognised Westland World Heritage Park encompasses 2.6 million hectares of spectacular wilderness, including the Fox and Franz Josef Glaciers. Heartland Hotel Glacier Country is just five minutes drive from Fox Glacier. Located in Fox Glacier village, this recently refurbished three-star plus hotel is the ideal place to stay if you are here to see this remarkable attraction - we are just three kilometres from the glacier car park. A multi-million dollar upgrade was completed in October 2016 that included all 51 guest rooms and ensuites, restaurant, bar and reception area. The design scheme for this hotel drew inspiration from the local West Coast environs in creating an effective and cheerful hotel upgrade. The exterior décor and light internal refurbishment brings a fresh new look to the property and creates a consistent feel throughout. Heartland Hotel Glacier Country looks forward to welcoming you to this very special corner of the world.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Game room
Hiking
Meeting rooms
Baggage storage
Non-smoking hotel
Street parking
Wifi
Restaurant
Breakfast available
Snack bar
Wine / champagne
Shops
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Telephone
Bottled water
Iron
Refrigerator
Electric kettle
Walk-in shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
45Reviews1Q+A3Room tips
Traveller rating
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Ola K wrote a review Feb 2020
Helsinki, Finland484 contributions169 helpful votes
Hartland Hotel was a hotel not leaving very much to remember afterwards. It is what you can expect in a place like "Glacier Country". And more positive than negative. Friendly staff, big and clean room and as a small positive gesture a plate with fresh fruits in your room upon arrival. As a negative thing was the restaurant. I don't know if I ever have seen a more dull and inhospitable restaurant in any hotel before. But no worry. On the opposite side of the street was again a positive surprise "Cook Saddle" with good food and nice interior design.
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Date of stay: February 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from FoxHotelFoxGlacier, General Manager at Heartland Hotel Glacier Country
Responded 23 Feb 2020
Thank you for your review. I am sorry you didn't enjoy the restaurant surroundings. Kind regards, Gavin
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Rhona M wrote a review Feb 2020
Scotland7 contributions2 helpful votes
The rooms in this motel are set round a car park and are ageing. There are old single beds on castor wheels in the rooms and the shower plumbing leaves a lot to be desired. We had no meals included in our stay so can’t comment on the food. The walls are paper thin so every sound from next door and below can be heard. This was one of the most expensive rooms we booked on our trip around New Zealand due to lack of availability, but probably the poorest value for money.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from FoxHotelFoxGlacier, General Manager at Heartland Hotel Glacier Country
Responded 17 Feb 2020
we appreciate your feedback on this site. Regards
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ksufan88 wrote a review Feb 2020
Wichita, Kansas4498 contributions449 helpful votes
This is a basic 2 story motel-style place to stay. It was comfortable, but our bathroom was very small and only had a tiny sink. Actual room keys were given to us instead of the more commonly seen electronic cards. They have a restaurant/bar which we tried and both were quite adequate. From what I understand, most lodging in Fox Glacier is quite basic since everyone comes for the views.
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Date of stay: December 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from FoxHotelFoxGlacier, General Manager at Heartland Hotel Glacier Country
Responded 4 Feb 2020
We appreciate you reviewing your stay with us. Kind regards, Gavin
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Meena B wrote a review Jan 2020
Auckland Central, New Zealand6 contributions
Great stay - rooms clean but small; service excellent. Breakfast included - basic Continental fare. Very friendly staff. Information nugget: a siren goes off to call volunteer services in the event of an emergency. It is not usually a natural disaster, could be a fire, a medical emergency or such. Nobody tells you this, but there’s no need to be alarmed if the siren goes off in the middle of the night. Happened to us at 12:53 am!
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from FoxHotelFoxGlacier, General Manager at Heartland Hotel Glacier Country
Responded 20 Jan 2020
Thank you for your review. The siren is unsettling, and you are right, there is no need to be alarmed. But at 1am it can give you a fright. I hope the road trip has given you many happy memories. Kind regards, Gavin.
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Tallguy_11 wrote a review Jan 2020
Melbourne, Australia61 contributions60 helpful votes
Hotel is located near the glaciers in the Main Street. Room was nice and reasonable size. Bathroom was very small and hot water impossible to control. I learnt a few new swear words from my partner while she tried to wash her hair in the morning. Pub over the road for dinner. All up, staff were friendly and it suited our purposes.
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from FoxHotelFoxGlacier, General Manager at Heartland Hotel Glacier Country
Responded 13 Jan 2020
My apologies for the issues with the water control. I'm happy the rest of your stay was enjoyable. Kind regards, Gavin
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Fafa Q wrote a review Dec 2019
1 contribution
The room was spacious, however the shower flow was low and the temperature control erratic. Might be better on the lower rooms. The bed was a bit soft but we still had a good night’s sleep. When we raised the shower with the management, they claimed that no-one else complained about that before. Not convinced. They should still investigate - it could be a partial blockage somewhere, maybe in the thermostatic control unit. Room 25 if they are interested.
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from FoxHotelFoxGlacier, General Manager at Heartland Hotel Glacier Country
Responded 2 Jan 2020
Thank you for your comments regarding your stay. Maintenance is looking into the water flow and temperature variations. Best wishes for the new year. Kind regards, Gavin
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zen1999 wrote a review Dec 2019
Singapore, Singapore5 contributions
We stayed during road closure and are glad to have come across this Hotel. we arrived with no booking and were greeted by very friendly and professional duty manager Prianca. She was very kind and accommodating and also provided us with lot of information regarding road closure and our further travel in New Zealand. She also recommended us for dinner at white pub cafe which was also delicious. I would highly recommend this hotel.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from FoxHotelFoxGlacier, General Manager at Heartland Hotel Glacier Country
Responded 22 Dec 2019
Thank you for your great review. I will pass on your thanks to Priyanka. Kind regards, Gavin
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JTr wrote a review Oct 2019
Highlands Ranch, Colorado1128 contributions286 helpful votes
Old place with some modernization- room was large, bed comfortable, breakfast was fine- good selection and friendly crew Very small town, everything, everything, in walking distance- short walk It looks as if this company has a number of places here
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Date of stay: October 2019
Value
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Room Tip: Not sure why we stopped here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from FoxHotelFoxGlacier, General Manager at Heartland Hotel Glacier Country
Responded 11 Nov 2019
Thank you Jim. We appreciate your comments. Kind regards, Gavin
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Paul T wrote a review May 2019
Godalming, United Kingdom93 contributions85 helpful votes
Basic, but comfortable motel style accommodation, only a short drive to Fox Glacier (Not to be confused with the nearby Heartland Hotel, Fox Glacier!). My room was rather small, which as a solo traveller didn’t bother me, but had large windows which abutted a footpath linking other rooms, so the curtains had to be drawn to get any privacy. Breakfast was good and there are restaurants within easy walking distance. There is not much parking on site but there is plenty of free street parking adjacent to the hotel. The wi fi was very poor, but other than that this it’s fine for a night or two if you’re not expecting large, luxurious accommodation.
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Date of stay: March 2019
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Marlene H wrote a review Apr 2019
Batemans Bay, Australia40 contributions22 helpful votes
The motel was good but very noisy with buses arriving and leaving at early times. was central to the town with everything within walking distance. If you are there as couples you play second fiddle to the buses and tend to be pushed out of the way.
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Date of stay: March 2019
Value
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: don't be upstairs near the stairs- people seemed to thump up and down the stairs day and night!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$134 - US$134 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
heartland hotel fox glacier
LOCATION
New ZealandSouth IslandWest Coast RegionWestland Tai Poutini National ParkFox Glacier
NUMBER OF ROOMS
51
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Frequently Asked Questions about Heartland Hotel Glacier Country
Which popular attractions are close to Heartland Hotel Glacier Country?
Nearby attractions include Lake Matheson Walk (4.4 km), Fox Glacier Hiking Trails (0.04 km), and Fox Glacier South Side Walk (1.4 km).
What are some of the property amenities at Heartland Hotel Glacier Country?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Heartland Hotel Glacier Country?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Heartland Hotel Glacier Country?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Heartland Hotel Glacier Country?
Conveniently located restaurants include Matheson Cafe, The Last Kitchen, and Betsey Jane Eatery & Bar.
Is Heartland Hotel Glacier Country located near the city centre?
Yes, it is 0.06 km away from the centre of Fox Glacier.
Are any cleaning services offered at Heartland Hotel Glacier Country?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Heartland Hotel Glacier Country?
Many travellers enjoy visiting River Walk (1.4 km).