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What is Travellers’ Choice Best of the Best?
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#1 of 9 hotels in Wailea
Location
Cleanliness
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Value
2022 Travellers' Choice Best of the Best
Hawaii's only Relais & Chateaux, Hotel Wailea extends across 15 ultra private acres overlooking the sea, with 72 luxury one bedroom suites-each reminiscent of a chic private beach house with large ocean-facing lanais. The epitome of a romantic sanctuary, Hotel Wailea is designed for couples seeking relaxation away from the beachfront crowds, celebrating a special event with award-winning food and wine, or simply escaping to enjoy the beauty of Maui.
This exclusive and ultra-private hotel is a 2-minute drive or 10-minute walk to the beach.
“Top 500 Hotels in the World”, Travel + Leisure World’s Best Awards 2021
“Top 50 Hotels In The USA”, Us News & World Report 2020
“Top 100 Best Hotels in the World”, Travel + Leisure World’s Best Awards 2019
“#1 Resort in Hawai’i”, Conde Nast Traveler Reader’s Choice Awards 2018
“Top 10 Restaurants in Hawaii”, Opentable Diner’s Choice 2018
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Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Canoeing
Free shuttle or taxi services
Hot bath
Pool / beach towels
Swimming pool toys
Adult pool
Outdoor pool
Yoga classes
Fitness classes
Personal trainer
Restaurant
Breakfast available
Special diet menus
Poolside bar
Diving
Hiking
Snorkelling
Windsurfing
Fishing
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Massage
Adults only
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Housekeeping
Private balcony
Kitchenette
Flatscreen TV
Walk-in shower
Room service
Safe
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Luxury
Languages Spoken
English, French, Spanish, Japanese
Location
47Car recommended
Grade: 47 out of 100
178Restaurantswithin 10 km
100Attractionswithin 10 km
Contact
555 Kaukahi Street, Wailea, Maui, HI 96753-5469
Getting there
Car HireSee all Wailea car hire
1913Reviews74Q+A100Room tips
Reviews
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+1
We stayed here for a week for our honeymoon that was planned very last minute and had amazing time. Lush atmosphere that feels private and exclusive to you, and extremely courteous staff who are always ready for you. The Restaurant at Hotel Wailea experience stood out amongst the peers with its creative, inspiring, and bold dishes (we been around many high-end restaurants within the island during our trip). Whether going to the beach down the road or relaxing in the cabana beside the pool, this hotel offers many activities that you can par take without really planning ahead for anything. Wailea is also conveniently located as well, only requiring you short driving (valet service was awesome) or shuttling in luxurious in-house SUVs. We did bunch of beach runs, snorkeling, hiking, sunset sailing, and romantic drive around the island. This trip was definitely unforgettable one for us. Highly recommended for couples.…
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: If you want more freedom, rent a car as well. Highly worth it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Hotel's Favourite
So fortunate to have been able to experience this world class hotel on beautiful Maui. The staff was exceptional, the views breathtaking, the food delicious, the cocktails exquisite! We loved the luxury shuttle available at a moments notice to pop us down to the beach, shopping and restaurants, but were always happy to escape the business of the beachfront and return back to the exclusive, cool vibes of hotel Wailea. Chic decor, a great music vibe and the most stunning sunsets - there is no better hotel in Hawaii for a couples escape, a girls trip or an adult family vacation. We are already planning our return. Thank you to all of the incredible staff who made us feel truly special!
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Markus Schale, General Manager at Hotel Wailea
Responded 13 Jul 2022
Thank you for your excellent comments and 5 star review. I will share your thoughts with our entire team. We are all so pleased that you enjoyed your stay with us and we look forward to welcoming you back soon. Warm regards, Markus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel Wailea is the best! This was our fifth visit and it was just as good, if not better, than ever. The location is gorgeous but the staff is what really puts it over the top. From check-in to the pool area, everyone is friendly and lovely. It was the most relaxing vacation. We'll be back...
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Went for my honeymoon and my husband and I think this place is amazing. So romantic and relaxing. The staff make you feel completely comfortable with the food and service being top notch. The rooms all have fantastic lanais overlooking the gorgeous grounds. I can't wait to go back!
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Hotel Wailea is absolutely beautiful. We most often travel to the Caribbean and this resort was on par with what we've experienced there. Lush grounds, private rooms and an intimate feel. We like smaller hotels and this was just the right size, not too small, not too big. Lovely staff, seems like everyone was smiling all the time. We had excellent food in the Birdcage (sunset bar, actually some of the best food on all of our trip). We did room service for breakfast one morning and that food was average. There's no store onsite so no quick pick ups of ibuprofen or sunscreen, etc (though, they offer complementary sunscreen at the pool). Prices are high, but I think they were on par with other Maui locations. We had an ocean view suite and were on the bottom floor. We ended up really liking it, it was more private than the upper floors and we spent a lot of time on our patio. The patio furniture is extremely comfortable BUT when you're sitting outside on the bottom floor, you can't really see the ocean over the shrubs. If that's an issue for you and you're paying for an ocean view room, I'd explicitly request an upper floor room. The pool was wonderful. It was never too busy and the staff were really attentive. The pool is surrounded with lush flowers and trees and plays mellow music that isn't too loud. Very chill vibe. As mentioned, the grounds are spectacular. The downside is there's lawn work going on most days, which isn't that big of a deal except when they're using machine-powered tools and it kind of kills the mellow vibe. Overall, we really loved it and will likely stay here again! …
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Markus Schale, General Manager at Hotel Wailea
Responded 5 days ago
Thank you for your high recommendation and excellent comments. We are pleased to hear that our experience is comparative to other luxury resorts you've frequented and are happy to hear you enjoyed our intimate atmosphere, our attentive staff and the Birdcage. We look forward to welcoming you both back to Hotel Wailea soon! Warm regards, Markus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bugs flying around the room, literally flying into one’s mouth! Great marketing campaign for a sub standard hotel. I’d hate to experience the lesser rated hotels if this is a top tier one! Beware! Management to pay a lot more attention to what makes a luxury hotel a LUXURY HOTEL!
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Date of stay: March 2023Trip type: Travelled as a couple
Room Tip: Go To A Four Seasons!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Markus Schale, General Manager at Hotel Wailea
Responded 5 days ago
We apologize that an insect flew into your mouth. As part of living in the tropics we do get the occasional unwanted visitor, hence our insect control protocol is thorough and effective when it does occur. We are not sure how else we let you down to leave a 2-star review since no other issues were brought to our attention, but will certainly do our best to investigate. Warm regards, Markus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Absolutely beautiful hotel. They take care of everything including transportation locally. The grounds were clean and very well maintained. Very romantic. The staff are all friendly and very helpful. You can see whales breaching from the suites. Would highly recommend.
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: A little pricey but worth the money. Beautiful hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Markus Schale, General Manager at Hotel Wailea
Responded 1 week ago
Thank you very much for your review and comments. I am very pleased that Hotel Wailea lived up to your expectations. We all look forward to welcoming you both back again soon! Warm regards, Markus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Hotel Wailea is the perfect place for adults looking for tranquility, beautiful grounds, and wonderful staff. All of our needs were met and requests promptly attended to. Tiera from concierge helped us with dining and excursion bookings and James and Chelsea were wonderful bartenders who taught fun, interactive mixology classes. Food and drinks at The Birdcage were excellent and breakfast was very good at The Restaurant. We had a beautiful, well-appointed oceanview room with a large balcony where we watched the whales every morning. The beach area is nice and the valet were great transporting us all around Wailea. We made the mistake of sharing our Maui vacation with a split stay at the Grand Wailea. We wished we hadn't and longed to return to the Hotel Wailea. Do yourself a favor and book here if you can. You will not regret it! Mahalo!…
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Date of stay: February 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Book an oceanview room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Markus Schale, General Manager at Hotel Wailea
Responded 4 weeks ago
Aloha and thank you for your wonderful 5 star review! We are all so pleased that you enjoyed your stay with us and we look forward to welcoming you back soon. Warm regards, Markus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We've stayed at many top tier hotels and resorts over the years, but I would say Hotel Wailea may be the best of them all. My wife and I had such a wonderful experience here for our honeymoon. From beginning to end, we felt welcomed and at home. The property itself is breathtaking with beautiful views, amazing architecture, and exquisitely maintained grounds. We were a little concerned about not being right on the beach before we arrived, but once we got there we were so happy we decided to stay at this resort. It is not a far walk from the beach and if you would rather not walk they make sure you are taken care of with rides to the beach in a nice vehicle with a friendly driver whenever needed. Being up on the hill a little off the beach, we were treated to some of the most beautiful views that we've ever seen. We watched whales breaching from our balcony throughout our stay. The open-air gym is amazing with expansive views of the ocean, as is the bird cage bar. The service from the concierge, drivers, valet, housekeeping staff, servers, bartenders was all top notch and exceeded even most of the other five star resorts where we've stayed. It's not cheap, but we felt like we got tremendous value for what we experienced and we never felt like we were being nickel and dimed as we have at some other luxury resorts (the complimentary valet and local transportation are a wonderful touch). We truly cannot say enough great things about this Resort - they truly made our stay on Maui one that we will never forget and we have already decided that we will be coming back as soon as we can!…
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Date of stay: February 2023
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Markus Schale, General Manager at Hotel Wailea
Responded 22 Feb 2023
Aloha and thank you for such a detailed and wonderful review! We are pleased to have exceeded your expectations in so many respects. I look forward to welcoming you both back to Hotel Wailea for another romantic getaway soon! Warm regards, Markus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Hotel Wailea is a MUST when visiting Maui! This was our first visit to Maui and first time staying at the Hotel Wailea and we will definitely return! The communications from the concierge prior to our arrival was fantastic. From the time we checked in to the time we checked out, we felt extremely cared for. The concierge had a text service so anything we needed, we could easily send a text and they met our request. Hotel Wailea is a perfect destination for couples or adults looking for a resort that is adult only and intimate. It felt much more like a boutique property. We visited 1 other large resort for dinner while on Maui and it felt much less personal. The valet service around then Wailea area and to the beach is excellent. Breakfast and dinner at the restaurant was awesome. The poolside bar had great drinks, snacks and lunch food. The nightly turn-down service was also appreciated. The concierge was so appreciated on this trip. They worked to book several excursions that we had not planned of prior to our arrival. We did book the couples paradise in room massage and thought pricey, this is a must do! We would highly recommend Hotel Wailea and will definitely be returning there on our next trip to Maui!…
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Markus Schale, General Manager at Hotel Wailea
Responded 22 Feb 2023
Thank you so much for your inspired words and excellent feedback. I am so pleased that you both enjoyed your stay so thoroughly and will pass along your comments to our entire staff. We hope to have the pleasure of welcoming you back to Hotel Wailea one day. Warm regards, Markus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$1,171 - US$1,455 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
resort wailea
LOCATION
United StatesHawaiiMauiWailea
NUMBER OF ROOMS
72
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Claim Your ListingHOTEL WAILEA - Updated 2023 Prices & Resort Reviews (HI)
Frequently Asked Questions about Hotel Wailea
Which popular attractions are close to Hotel Wailea?
Nearby attractions include The Magical Mystery Show! (1.0 km), Wailea Beach Path (1.2 km), and Wailea Sunset Luau (0.6 km).
What are some of the property amenities at Hotel Wailea?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Wailea?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Wailea?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Hotel Wailea?
Conveniently located restaurants include Lobby Lounge at Four Seasons Resort Maui, The Restaurant at Hotel Wailea, and Ferraro's Bar e Ristorante.
Are there opportunities to exercise at Hotel Wailea?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Hotel Wailea have an airport shuttle?
Yes, Hotel Wailea offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Wailea?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Wailea offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Wailea?
The staff speaks multiple languages, including English, Spanish, French, and Japanese.