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About
3.5
#95 of 190 hotels in Atlanta
Location
Cleanliness
Service
Value
The Inn at the Peachtrees, Ascend® Hotel Collection, is a boutique hotel in downtown Atlanta that offers easy access to top attractions. With so much within walking distance—or just a short ride away on the MARTA public transit system— you can leave your car in our private parking deck and see the city on foot. Nearby attractions include the World of Coca-Cola, Centennial Olympic Park, and the Georgia Aquarium. Our location just off Interstate 75, connects you with interstates and highways to Stone Mountain, Six Flags, and the new home of the Atlanta Braves—SunTrust Park. Relax after a day of exploring in our beautiful garden courtyard. Comfortable patio furniture in a tucked-away location will make you forget that you’re in the center of the ninth-largest metropolitan area in the nation. Host a business meeting in our modern event space, equipped with 52-inch flat-screen TVs, wireless HDMI, and LCD projectors. Chow down at our daily hot breakfast buffet or explore the many culinary delights just outside your front door. Have an authentic city experience without compromising comfort at Inn at the Peachtrees, Ascend Hotel Collection.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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Nestled in a prime spot close to downtown Atlanta attractions, the Inn at the Peachtrees, Ascend Hotel Collection, is celebrated by many for its charming atmosphere and cleanliness. However, some guests feel that the hotel's decor and furnishings could use a refresh. While the amenities provide variety and convenience, opinions on the breakfast and facility upkeep vary.
Budget-conscious travelers commend the hotel's value, and the staff often receive praise for their friendliness, though service can be inconsistent. Room cleanliness is generally appreciated, but the need for updates and repairs is noted, along with some concerns about nighttime safety in the area.
Location
Convenient
Atmosphere
Charming
Rooms
Dated
Value
Reasonable
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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This is an older hotel and the room I stayed in showed it. BUT, I give it an A+ for location, helpful employees, and a good price. The on-site parking is safe and relatively inexpensive for the area. It is a short walk to Centennial Olympic Park, where there are many attractions. The breakfast is a step above the usual -- yes, the offerings are typical continental fare, but the breakfast area was kept spotless and the food was fresh. Although you access the rooms from inside the hotel, the rooms do open to the outside (either on the street or the courtyard.) We did not have a noise issue where we were, but I could see how you might. The courtyard in the center is quite nice, although it was too chilly on our visit to sit there. If you're fussy, you won't like the small rooms with old furniture, but for the price, convenience and friendliness and helpfulness of the staff, I'd stay here again.
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Date of stay: March 2020
Location
Service
Sleep Quality
Room Tip:I think a room that opened to the courtyard would be nice.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Inn At The Peachtrees, Ascend Hotel Collection
Responded 13 Mar 2020
We strive to deliver comfort and convenience for all our guests, so reading your positive feedback has made our day much brighter. Thank you for commending our efficient service, great rates, and ideal location. We'd love to host you again at Inn at the Peachtrees! Hotel Management
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I'd recommend this as a budget hotel to travellers, I felt the location was good for heading out to places like the coca cola musuem and the civil rights musuem but did feel a little uncomfortable at night walking around alone.
The rooms were of decent size and the beds were comfortable however I'm unsure the sheets were enough for a visit in winter? Did have to ask for extra blankets. Did really like the toiletries in the room though, the smell was great.
Breakfast was good and had choices along with hot and cold drinks.
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Date of stay: January 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM_Front_Desk, General Manager at Inn At The Peachtrees, Ascend Hotel Collection
Responded 4 Feb 2020
Dear Korrine, Thank you for making us a part of your adventures here in Atlanta. It means so much to us to have earned your recommendation as a good value! As you shared, we are close to a number of terrific attractions. Our team appreciates the amenities note, and we always encourage our guests to reach out to the front desk with any requests. Should your travels bring you back to the city, we look forward to delivering an even more comfortable experience. Hotel Management
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The staff was very pleasant and the lobby was beautiful but upon taking the elevator to my room I did not realize it was outside so my room was cold and it was very noisy hence the ear plugs that the leave in the room. My room was ok but the dust was unbearable, the telephone looked like it had not been dusted in months. If you decide to stay at this location just be mindful that homeless men are sleeping right outside the door and down the road where the overflow parking is.
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
Room Tip:Its really not a Hotel its a Motel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Inn At The Peachtrees, Ascend Hotel Collection
Responded 4 Mar 2020
While we're happy to learn that our hospitable staff and charming lobby were the positive aspects of your stay, we regret that other areas were less than perfect for you. Rest assured, we will discuss the oversight in cleanliness with our housekeeping team so they can perform better. Please know that although there are entrances to the rooms from the outside, not just anyone can get to the rooms unless they come through the front door or have key access. Our team is excited to provide an even better experience when your travels bring you back our way. Hotel Management
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Booked 2 rooms. Staff was excellent. (housekeeping notwithstanding because they will not come unless you specifically ask). Location is not as good as they make it out to be. Neighbourhood is a bit sketchy. Rooms are dirty and need updates. Shower is small. Toilet seat was loose. Phones in both rooms had the hand set disconnected and the phone disconnected from the wall plug. Was going to plug it in but the jack was so scuzzy I did not want to touch it. Had to go to the front desk to tell them because I could not call for to tell them there was no coffee or cups in the room. The front desk said that it happens because kids unplug them??? Well, then the staff should plug them back in. Also, the electrical outlet was way overloaded. The "convenience store" had a few bags of chips and a few bottles pf soda. The door had gaps in it so large you could see outside and it made the room cold. Free breakfast was actually quite good and the staff there were fantastic. Bottom line, the hotel photos on their website are not what the hotel actually is. We booked from the Ascend Hotel Collection Group website and were very disappointed.
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Date of stay: November 2022
Value
Service
Sleep Quality
Room Tip:All rooms are doors to outside. No inside corridor.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vishal Thakkar, Revenue Management at Inn At The Peachtrees, Ascend Hotel Collection
Responded 25 Nov 2022
Dear Pete, Thank you for sharing your experience and we are so sorry to hear that your most recent stay with us did not meet your expectations. We take value of this report in regard to the condition and cleanliness of the room during your most recent stay. We will look into each issue that you have noted in an attempt to correct and improve our hotel and services. Your business is our priority and assure you that management will take all the steps to make sure that all the rooms are up to the mark. Our ultimate goal is to make sure each guest has a comfortable stay. Again, thank you for your time and feedback. We sincerely hope you will give us another chance to provide you with superior service and accommodation on your next visit. Sincerely, Management Team
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If you are looking for a hotel in a great location with very basic amenities then this is your hotel. Breakfast was the bright spot. Decent options for food and coffee. Rooms are cramped and bathrooms are even more cramped and aged. Definitely in need of an overhaul. Parking in their garage is $15/night so expect that added cost. Staff are friendly. For the price I was hoping for a little better quality but again this is an average hotel.
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Inn At The Peachtrees, Ascend Hotel Collection
Responded 3 Mar 2020
Thank you for letting us know some thoughts about your visit. It's lovely to hear that you enjoyed our breakfast offerings and friendly guest service. We will discuss your suggestions about our rooms as we seek to further improve our facilities. Please consider joining us again when your travels bring you back to Atlanta. Hotel Management
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There’s so many things wrong with this hotel. First no one came to clean or leave fresh towels. When we asked for towels they said it was too late in the day to give them out even though they never brought new ones to begin with. The vending machines didn’t work on our floor when we brought it up to the front desk they just said to try another floor. Didn’t even offer us a refund. It also took over an hour to check in. We got doubled charged when leaving. When we asked for a receipt of the voided charge the woman at the desk said she didn’t know how to do that. This will be the only and last time I stay at this hotel.
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Masterkey Hospitality, Revenue Management at Inn At The Peachtrees, Ascend Hotel Collection
Responded 30 Sept 2021
Dear Guest, We are very disheartened to read about your experience with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We assure you that every bit of your concerns will be investigated diligently. This is not the kind of hospitality standard we have set for ourselves, and going ahead, we will do all necessary course corrections at the earliest to ensure no other guest ever experiences the same. I hope you will forgive this error and the service that did not meet your expectations and give us another opportunity in the future to host you even better. Sincerely, Management Team
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The staff went out of their way to ensure we had everything we needed and felt welcome. Breakfast was great and everything was clean. Rooms are kinda small for 4 people but we did not mind, everything else was spot on. Thank you Patrice and staff.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Inn At The Peachtrees, Ascend Hotel Collection
Responded 21 Feb 2020
Dear Robin, Thank you for letting Inn at the Peachtrees serve you during your recent cheer competition. Our team is pleased to hear that our attentive and friendly guest service were perfect for your needs. Expect our exceptional breakfast service and convenient accommodations to welcome you back the next time you're in Atlanta. Hotel Management
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I tried to figure out how to create a review for this place. Based on the pictures, I would say they are either 30 years old or SERIOUSLY photoshopped. Not sure what was the worst part: (1) The smell of Marijuana throughout the property (even into the rooms from the A/C) (2) The inappropriately dressed ladies around the outside of the property and even in to the lobby (as a dad of a daughter I would NOT want my daughters (or son!) to see women dressed like that. (3) The SLOW and relatively unknowledgeable staff (4) As mentioned the photo's do NOT represent the current status of the property (5) Feeling very unsafe in and around the immediate property. The place is surrounded by successful hotels and in the heart of the city. Why was this this only one that seems to have so many issues. I have read a few rebuttals from management and they dismiss all the flaws and accent the good things. There is potential, but when management seems good supporting the inappropriate activities of a few, the people who do NOT partake in the inappropriate activities feel very unsafe and unwelcome. If the guest feels unsafe, unwelcome and unappreciated, ANY successes are eliminated. I truly believe with some clean up and enforcing some common sense procedures this could be cleaned up to a very respectable hotel. With our experience we will never go back to find out if they do. BTW I could go on and on about the issues, but talking with about 6 groups in the lobby, I KNOW my experiences were not one of a kind and none of the other groups will ever return either.
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Date of stay: July 2021
Cleanliness
Service
Sleep Quality
Room Tip:Not sure there is a good room. We were on the second floor and the Marijuana smell was UNBEARABLE!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Masterkey Hospitality, Revenue Management at Inn At The Peachtrees, Ascend Hotel Collection
Responded 11 Aug 2021
Dear Guest, We are very disheartened to read about your experience with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We work very hard to provide the highest level of service for all of our guests and which is why we can’t apologize enough for your stay being so disappointing. We assure you that every bit of your concerns will be investigated diligently. This is not the kind of hospitality standard we have set for ourselves, and going ahead, we will do all necessary course corrections at the earliest to ensure no other guest ever experiences the same. Please know, your feedback is very important and critical in helping us understand where we went wrong. I hope you will forgive this error and the service that did not meet your expectations and that you will someday return to see how we have grown through our guest's feedback. Sincerely, Management Team
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Love staying here , definitely will come back again in future to this hotel . Good Location with affordable price . Just walk few minutes to downtown . Rug on the floor in room looks dirty and humid. But overall the design space room are comfy and bed are good .
No toilet in lobby and in the pandemic they don't serving breakfast at restaurant. You only can take chips , fruit and water as a substitute for Breakfast
No free parking even you are hotel guest , you need to pay USD 25/night
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Date of stay: August 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Masterkey Hospitality, Revenue Management at Inn At The Peachtrees, Ascend Hotel Collection
Responded 20 Aug 2021
Dear David, It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We have noted your feedback in regards to the cleanliness of our property and have communicated it to the housekeeping staff straightaway to ensure the hotel maintains its standard and no other guests experience the same. At Inn At The Peachtrees, Ascend Hotel Collection, we take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, David, and we will ensure your future stays are even more pleasant. See you soon! Best Regards, Management Team
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This place looks NOTHING like the posted picture. Very rundown and not clean. Check-in at 3PM yet we arrived at 8PM and when we opened our room it was not cleaned after last guest. The lady at the front desk was busy with many guests waiting but she told us someone would go to clean it. As I was calling to complain through Choice, she came back and offered us another room. Although the bed were made in this room, the towels were stained. We were told we could do nothing about our reservation til the morning when the manager would return. In the morning the manager politely apologized and refunded the rest of the nights.
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Date of stay: August 2021Trip type: Travelled with family
Room Tip:They were under construction as well. I would suggest future travelers to look at dates of when...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Masterkey Hospitality, Revenue Management at Inn At The Peachtrees, Ascend Hotel Collection
Responded 11 Aug 2021
Dear Guest, We are gutted to learn that you did not have a positive experience! This is an uncommon instance as the vast majority of our guests trust us with their stay and enjoy their experience with us to the fullest. It is evident that something wasn’t right in the way you had been treated, and as your review goes, we’re extremely alarmed to hear that you felt cleanliness wasn’t up to par. Our attention to detail is usually exceptional but we apologize profusely for missing the mark this time! We treat cleanliness as one of our highest priorities, especially amid such a global outbreak where guests are all the more concerned about their overall well-being and safety. Upkeep and cleanliness are very important to us, and we want our guests to have a top-notch stay with us. Once again, we apologize profusely for dropping the ball this time. But consider our first as last by allowing us another opportunity to host you flawlessly in the future. With this, we hope to see you again at the soonest time! Sincerely, Management Team
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We walked from this hotel to the stadium for NFL games but it is sketchy. I’d feel safer if there are groups of you together and not just alone. Daytime is safer as everyone mentioned.
If I’m correct the Parking was $15 per Night? But it’s worth it because the other parking garages are the same if not more, and doesn’t offer “24” hour security! They have and offer “24” hour security for your vehicle it gives you a peace of mind.
Hello Rozanne,
Sorry for the delay here, please reach out to the hotel Sales Manager. We are unable to provide an email address due to posting guidelines but it can be found by searching our property online. Our email address is listed in the contact us section at the bottom of the page.
New York City, New York230 contributions30 helpful votes
Yes, I think in a group of responsible young girls they would be safe. The Inn as I stated in my review is sketchy especially by the Carnegie Monument in the triangular Park . I don’t recommend the girls separate from the group on their own. Once in the downtown there are plenty police and security. It’s just that one block from the Inn to the liquor store that I found rather dangerous. I say this as a native New Yorker who has lived all over Manhattan island... and been robbed and mugged in my youth... My comments are not meant to diminish from anyone else’s comments.
Pretoria, South Africa80 contributions20 helpful votes
There is open parking across the street. We parked in front of the hotel's parking garage entrance. Easy if you booked parking at the hotel. Hotel is near nice restaurant.
There are more places to choose from in the Atlanta area.
PRICE RANGE
HK$754 - HK$1,119 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus inn at the peachtrees hotel atlanta, hotel at the peachtrees, at the peachtrees atlanta, best western atlanta, atlanta best western
FORMERLY KNOWN AS
BEST WESTERN PLUS Inn at the Peachtrees
LOCATION
United StatesGeorgiaAtlanta
NUMBER OF ROOMS
109
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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INN AT THE PEACHTREES, ASCEND HOTEL COLLECTION - Updated 2024
Frequently Asked Questions about Inn At The Peachtrees, Ascend Hotel Collection
Which popular attractions are close to Inn At The Peachtrees, Ascend Hotel Collection?
Nearby attractions include Time to Escape - Atlanta Escape Room (Downtown) (0.4 km), World of Coca-Cola (0.4 km), and Children's Museum of Atlanta (0.4 km).
Are there any historical sites close to Inn At The Peachtrees, Ascend Hotel Collection?
Many travellers enjoy visiting Martin Luther King Jr. National Historic Site (1.5 km), Oakland Cemetery (2.2 km), and Centennial Olympic Park (0.6 km).
Is Inn At The Peachtrees, Ascend Hotel Collection accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
