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About
4.0
#65 of 190 hotels in Atlanta
Location
Cleanliness
Service
Value
Our hotel is just minutes from Mercedes-Benz Stadium, State Farm Arena, the Georgia Aquarium, King Center, and World of Coca-Cola - plus, Ponce City Market, Krog Street Market, Piedmont Park, the BeltLine path, historic neighborhoods, shops and dining.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
City View
Languages Spoken
English, Spanish
Location
265 Peachtree St NE, Atlanta, GA 30303-1294
Hyatt Regency Atlanta
7,404 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Hyatt Regency Atlanta garners appreciation for its modern amenities and welcoming atmosphere, with many guests enjoying the hotel's contemporary design. However, opinions on the rooms vary, with some travelers finding them spacious and well-equipped, while others report cleanliness issues and dated decor. The attentive staff receive accolades, yet there are also accounts of disorganized service.
Located conveniently near attractions, the hotel's area does raise some concerns about noise and safety. Moreover, guests have called out the high costs of parking and room rates, questioning the overall value.
Location
Convenient
Atmosphere
Welcoming
Rooms
Uncomfortable
Value
Expensive
Cleanliness
Mixed
Noise level
Noisy
Service
Inconsistent
Amenities
Satisfactory
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I have to say staying at Hyatt is not my usual cup of tea because their price point is usually a little high for my budget comparing with staying at most Marriott and Hilton hotels. But I found this Hyatt hotel charge surprisingly low for my fall weekend trip to Atlanta and it was a great experience. Most hotel employees we went into during our visit were polite and helpful. My double-bed room located on higher floor was large, clean and quiet with a modern bathroom. This hotel is also directly connected to the metro station from the airport, and most of the Atlanta attractions can be reached by subway train METRA. So there is little need to get a rental car as you can literally walk into this hotel lobby after getting off the train and then reverse the direction when visiting places in Atlanta. But most downtown attractions in my city pass are within walking distance of this Hyatt so you don't even need METRA. It really makes this place an ideal hotel when visiting Atlanta. I only consumed take-out breakfast using their cafe in the ground floor and found the food average. However I would highly recommend this hotel based on my overall stay experience.
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Date of stay: October 2019
Rooms
Cleanliness
Service
Room Tip:Room on high floor not facing the street is quieter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HyattAtlanta, Guest Relations Manager at Hyatt Regency Atlanta
Responded 24 Jan 2020
Thanks for the amazing feedback. We hope to see you again soon!
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We had never been to Atlanta before but what a wonderful first experience! The Hyatt Regency is a beautiful hotel and is located in the heart of the city. We were able to walk to the Georgia Aquarium, The World of Coke, Mercedes-Benz Stadium and even the Philips Arena former home of the NHL Atlanta Thrashers (who are now our Winnipeg Jets!). The Hyatt Regency is connected to Peachtree Center which is a mall with numerous quick eateries & restaurants. The Hard Rock Cafe is right outside the front entrance of the hotel as well and we had excellent service there as well (thanks Jordan!). The hotel is super-clean & fresh and amazingly beautiful, it was an honour to stay in such a luxurious hotel. Special recognition is in order for Bruce, one of the kitchen personnel who made sure every meal was set in front of our group with extreme politeness, a smile and a great personality! Demetria was a fantastic member of the cleaning staff who was assigned to our room (16th floor Radius Tower) and she was such an amazing lady with a great sense of humor and a pleasure to interact with. All staff we encountered were fabulous and we look forward to coming back one day! Thank you Hyatt Regency Atlanta!
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2020
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HyattAtlanta, Guest Relations Manager at Hyatt Regency Atlanta
Responded 24 Jan 2020
Wow! Thank you so much for the amazing review. We're pleased to know you enjoyed your stay. Come back again, soon!
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Wearing a mask was optional at night, I feel, because it was only enforced during the day. I like the fact you need your room key to move the elevator, felt safer. I had a open soda can with straw in my fridge when I checked in, which let me know it was over looked or my room was cleaned properly. Had to go to main lobby to use the microwave, be nice if one were on each floor in a central area. Be nice if you were able to get a complimentary cup of coffee, I guess that's just ATL, I'm not sure. Valet parking was $50/night (in addition to your room payment) and a $150 deposit hold - you aren't told these things when you're making your reservation. Ended up parking at a parking garage for $25/night down the street; which at night felt unsafe, lots of homeless people around. The hotel is in walking distance to Coca-Cola, Aquarium, Hard Rock Restaurant, The old Underground, which is being renovated from what I heard. The room was smaller than I expected for the price and the Sway restaurant was expensive, I don't eat buffet and no option from there to get a small portion of breakfast, had to leave hotel for that.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Walter Woods, Other at Hyatt Regency Atlanta
Responded 3 Mar 2021
We're so very sorry you were not entirely satisfied during your stay with us. We have passed your comments on to our team, but please reach out to us at qualityatlra@hyatt.com if you'd like to speak to a manager. Please know that masks are required of guests, colleagues and visitors at all times in public areas of the hotel, and we are committed to your safety and security while you're with us. We hope you'll accept our apologies.
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All I can say is this review wouldn’t even be here if their employees were empowered to take care of any situations which arise. However, they aren’t empowered here to do anything! We were here for a volleyball weekend (3-day stay), Feb 24-28, 2021. Hundreds of volleyball families used this same hotel. COVID expectation is they won’t clean the room during your stay. You make your own bed, wipe down bathroom yourself and take your own trash out. So, it’s like they cut their housekeeping staff down to nothing, but they are still booking out the rooms. It’s difficult to get fresh towels and very difficult to get a roll of toilet paper. We had to ask multiple times, it’s about a 24 hour turn around. Much faster to walk to the CVS down the road and buy cleaning wipes, toiletries, and toilet paper yourself. Another volleyball family in our group was given a room at check-in and the hotel gave a completely different couple the same room later in the evening. They walked in their room on them. So,their system to alert housekeeping you need towels and such doesn’t work as someone checks off you received when you didn’t. I have no idea why hotel computer software would assign to completely different families with different reservations to the same room. Poor Management is the only explanation! Stay far far away from 265 Peachtree!
We did find an amazing restaurant across from Centennial Park called Dos Bocas. The food and waitstaff were exceptional, exceeding all expectations there. If you come to Atlanta, give Dos Bocas a try.
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Date of stay: February 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Walter Woods, Other at Hyatt Regency Atlanta
Responded 1 Mar 2021
We're so sorry you were not satisfied with your housekeeping service during your stay with us. We have passed your comments on to our team to address, but please feel free to reach out to us at qualityatlra@hyatt.com to speak to a manager. We hope you'll accept our apologies.
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The hotel is huge, beautiful and busy. Check-in/out process went smoothly and the reps at the front desk were extremely helpful. Customer service is key to me and they did not disappoint. The small details in the room caught my attention...for instance the motion sensor lights that turn on when you step near the bed. Definitely beats stumbling around in the dark or having to turn on lamps!! The early check-in/out option (for an extra fee) was a huge plus. Despite the size of the hotel, we didn't hear any noise in the room from other guests, which was much appreciated when we were ready to sleep. The hotel is right in downtown Atlanta so it is convenient to a lot of things. I would definitely recommend staying here when you're in Atlanta.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Walter Woods, Other at Hyatt Regency Atlanta
Responded 18 May 2022
Thanks so much for being our guest. We're glad you enjoyed your room and stay, and our new lighting and comfortable touches. We made them to make your stay more comfortable, thanks for mentioning! We hope you'll come back and stay with us again soon.
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If your looking for a bunch of traffic of people then this is the hotel for you.
First off the hotel is not as secure as I would like it to be. There was a bunch of people hanging outside of the hotel and inside the lobby the I’m sure wasn’t staying here. When we pulled up after dinner there was people shooting a music video in front of the hotel in valet. There was a homeless person sleep on the property.
They have security, but I don’t know why because they don’t do anything but walk around and say nothing to anybody . Anybody can walk in and out this hotel without being questioned if you are staying here or not. I’m more of a laid back person and I don’t like to see to much traffic when I am away and this was beyond what I can tolerate. All and All the bed was comfy so I’ll take the good with the bad.
If you are looking for a relaxing welcoming and inviting atmosphere this is not the place for you.
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Date of stay: September 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Walter Woods, Other at Hyatt Regency Atlanta
Responded 8 Sept 2020
Thank you for your review, and for being our guest. We have shared your comments with our security and leadership teams. Please know we take your comments very seriously and the safety and comfort of our guests is our No. 1 priority. Please reach out to us directly at qualityatlra@hyatt.com if you'd like to speak to a manager about your stay. We hope you'll accept our apologies.
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I have stayed in more than 50 hotels in past years. I chose Hyatt for its reputation. I was sorely disappointed. No housekeeping contact for 4 days then only briefly the night before checking out. I had to take towels from the maid cart that was outside recently vacated rooms to replenish my room. No information of what to do with the soiled towels. The room was booked for 2 persons but only stocked for one person with shampoo, lotion, soap, etc.. No accessible place to deposit trash and recyclables on my floor. I overheard a guest in the Market state she would warm up her quinoa bowl in her room's microwave. My room did not have a microwave. Upon arriving in my room I called the front desk to request 2 blankets. A very pleasant woman named Frances appeared to "pick up dirty laundry". I explained I had asked for blankets not laundry pick up. She responded with a smile that she would be back shortly with the blankets and was customer friendly on her return. I apologized for her receiving the wrong message from the front desk. There was no contact from hotel staff during the 4 night 5 day stay asking if there was anything we needed. Basically, the hotel felt like a self-serve motel. I was disappointed all round and as we plan our next trips I will avoid booking with Hyatt.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Walter Woods, Other at Hyatt Regency Atlanta
Responded 14 Jul 2021
We’re so sorry your service during your recent stay was not up to our standards of caring for our guests. We have passed your comments on to our team to address. But please reach out to us at qualityatlra@hyatt.com to speak to our managers about your stay. We hope you’ll accept our apologies.
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This hotel gives off the vibe of an Upscale Hotel but it really is not because of the area, the cost, the lack of amenities in the room, the rooms are not being cleaned regularly. The lack of free and secured parking for the guests staying more than three days. With the pandemic the hotel should have provided microwaves in the rooms to keep the guests from having to touch everything and then touching the public microwave in the lobby/market area. The rooms should be cleaned more than just on the third or fourth day of someone's stay.
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Date of stay: June 2021
Location
Service
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Trip type: Travelled on business
Room Tip:3rd Floor was quiet
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Walter Woods, Other at Hyatt Regency Atlanta
Responded 6 Jul 2021
We're so sorry you were not happy with your room and stay. We have passed your comments on to our team, but please reach out to us at qualityatlra@hyatt.com to speak to a manager. We hope you will accept our apologies.
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If you're looking for a family friendly atmosphere or a quiet place to spend with your significant other, I'd suggest looking away from this hotel. I wish we would've read a similar review when looking for a place to stay. The hotel itself, the rooms, and its staff are pretty good. The hotel is aesthetically pleasing and the front desk was helpful whenever I needed something.
Beyond that, this is not a place I would return to, especially on a weekend. The atmosphere is not one of which you can relax and feel comfortable. This hotel unfortunately attracts a younger crowd that's going to loiter inside/outside the premises, make noise THROUGHOUT the night, smoke weed, and demonstrate other disturbing behavior. It makes for a very unpleasant experience coming to and from the hotel. Additionally, we had a neighbor who saw fit to play LOUD music at 2 - 4am. I called security one night and it was addressed. The patron proceeded to do the exact same thing the following night with no regard.
This feels like an unfair review to the hotel because I can't say a whole lot bad about the hotel itself. I could say the hotel's takeout food wasn't very good but my expectations aren't high for hotel takeout in a pandemic. To summarize, this hotel's experience is hampered by the area that it's in and the folks who flock here. Be mindful of what atmosphere you may be walking into when booking here.
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Date of stay: October 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Walter Woods, Other at Hyatt Regency Atlanta
Responded 15 Oct 2020
We're so sorry that your stay was in no way up to our standards of caring for our guests. Please know the comfort, safety and well-being of our guests is our No. 1 priority. We have passed your comments on to our leadership team. Please reach out to us at qualityatlra@hyatt.com if you'd like to speak to a manager about your stay. We hope you'll accept our apologies.
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We have been staying at the Hyatt Regency in Atlanta every year for DragonCon for over a decade, and we have no intention of ever staying anywhere else. The location is convenient to convention events and the food court, check-in is always quick and easy, the staff is always attentive and friendly, and the rooms are always spotless. It's everything you need for a comfortable stay, year after year.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2021
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Walter Woods, Other at Hyatt Regency Atlanta
Responded 13 Sept 2021
Wow, thanks so much for being our loyal Dragon Con guest. We were so thrilled to have you all back this year. We're so glad you enjoyed your stay. We hope we can welcome you back again and again. Can't wait 'til next year!
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Executive Balcony suites have walk in showers. Please ask at the front desk at check in if you have other requirements for your stay. Thanks for choosing us!
Certainly, our International Tower has its own lobby and elevators, as well as selection of room types and suites. Our Radius Tower also has its own entrance and lobby, as well as our Fitness Center. Radius Tower hosts queen bed guestrooms. Hope this helps! Thanks for your interest in our hotel!
There are more places to choose from in the Atlanta area.
PRICE RANGE
HK$1,220 - HK$2,231 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency atlanta hotel atlanta, atlanta hyatt regency, hyatt atlanta
LOCATION
United StatesGeorgiaAtlanta
NUMBER OF ROOMS
1,260
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Hyatt Regency Atlanta
Which popular attractions are close to Hyatt Regency Atlanta?
Nearby attractions include Time to Escape - Atlanta Escape Room (Downtown) (0.2 km), The Tabernacle (0.5 km), and Children's Museum of Atlanta (0.4 km).
