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Aloft Atlanta Downtown

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Traveller (313)
360
Panoramas (14)
Room & Suite (190)

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About

#91 of 189 hotels in Atlanta
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Situated in the heart of Atlanta, Georgia, Aloft Atlanta Downtown is directly across the street from AmericasMart. You'll be steps away from the World of Coca-Cola Museum, Georgia Aquarium, Georgia Dome, Centennial Olympic Park, and Georgia World Congress Center, and close to shopping, restaurants and golf. Rise and shine in our bright and modern Aloft rooms, featuring plush platform beds, walk-in showers, custom amenities by Bliss(R) Spa and more. Recharge all your gadgets with the plug & play docking station, which also links your laptop or tunes to the 42 LCD TV. Meet and mingle at our w xyz(SM) bar, grab a snack at the 24/7 re:fuel by Aloft(SM) gourmet pantry, or work and play at our re:mix(SM) lounge. Plenty of perks include fast + free hotel-wide Wi-Fi, our always-open re:charge(SM) gym, reviving splash pool, and more!
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Billiards
Board games / puzzles
Pets Allowed ( Dog / Pet Friendly )
Paid public parking on-site
Parking
Wifi
Pool / beach towels
Outdoor pool
Breakfast available
Business Centre with Internet Access
Conference facilities
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Refrigerator
Flatscreen TV
Sofa bed
Bath / shower
Safe
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Trendy
Languages Spoken
English
Hotel links
Special Offer:Earn points toward free nights.
1236Reviews37Q+A100Room tips
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oHaus wrote a review Jan 2024
Montreal, Canada218 contributions192 helpful votes
i was impressed at how bad the staff is here from management on down. from the checkin period till the end the place was a full time job. invasive ,stuffy, cookie-cutter, thoughtlessly done, and the staff would have been better trained at walmart
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Date of stay: January 2024
Value
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from General Manager, Guest Services / Front Office at Aloft Atlanta Downtown
Responded 3 weeks ago
Dear 0Haus, Thank you for staying with us and for taking the time to share your concerns. Providing outstanding customer service to every one of our guests is always our top priority and is something we pride ourselves on. Therefore, we are genuinely sorry to learn that this was not your experience, and we certainly understand your frustration. We hold ourselves to a high caliber of excellence, and we have taken measures to ensure the service we provide always reflects that. We value your feedback, and we hope you will return so we can provide you with the hospitality you deserve. William Fennelly - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David B wrote a review Jan 2024
New York City, New York8 contributions
I was staying at the hotel and had some drinks with a colleague at the bar. I paid for my drinks and tipped. My colleague bought one drink. They could not read his handwriting so they could not figure out which room to charge. Since they could read my name and room number, they called and woke me up, and told me I had to pay for him, or they were going to call the police on ME! Needless I didn't pay and they were lying and didn't call the police
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Aloft Atlanta Downtown
Responded 4 weeks ago
Dear boxnewyork, Please accept our apologies for the distressing experience you had with us. We never intend to disappoint our guests in any way, so we're sorry our associates fell short of providing the excellent service we strive for daily. We assure you that what you experienced is unacceptable by our standards, and we will review this situation with our team to ensure each guest is treated courteously and respectfully. Thank you for bringing this to our attention, and we hope you will consider giving us a second chance to provide you with the hospitality you deserve. William Fennelly - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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shopfrippisland wrote a review Jan 2024
Beaufort, South Carolina2 contributions1 helpful vote
Absolutely pathetic. Everything. No soap, lights don’t work. Telephone doesn’t work to call front desk. Room was 90 degrees when we checked in and never cooled off! No bar or restaurant service. One elevator not working. Rooms old, beat up. Again. Pathetic. Marriott should be ashamed.
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Date of stay: January 2024
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Aloft Atlanta Downtown
Responded 15 Jan 2024
Dear shopfrippisland, We sincerely apologize for the disappointing experience you had during your stay. It's disheartening to learn about the various issues you encountered, from the lack of basic amenities to problems with room conditions and services. This falls far short of the standards we strive to maintain, and we genuinely regret the frustrations caused. We will address these concerns with the appropriate individuals to see what went wrong and avoid such inconvenience. We hope you will stay with us again for a much-improved experience the next time your travels bring you this way. William Fennelly - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Peachesandhoney wrote a review Dec 2023
5 contributions
Can’t give a 1 this hotel is a 0 . At check-in there was zero toilet paper in room - there was zero bed linens for Sleeper Sofa (main reason for choosing this hotel) front desk Wouldn’t answer phone - had to go to lobby and schlep toilet paper and a bundle of wadded up bed linens through the lobby to our room - busy football Saturday night bartender refused 3 times to change the tvs to college football instead played Christmas cartoons - finally at checkout windows in vehicle were smashed - no security cameras manager gave zero f’s handed me a garbage bag and a broom and said good luck
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Date of stay: December 2023Trip type: Travelled with family
Room Tip: Avoid this overpriced pit at all costs
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Aloft Atlanta Downtown
Responded 5 Dec 2023
Dear Peachesandhoney, We appreciate you bringing these concerns to our attention. We are grateful for your thoughts on this matter and also for your patience. Thank you for your time; you have our assurance that we will address your comments appropriately. William Fennelly - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alli wrote a review Dec 2023
Northport, Alabama14 contributions12 helpful votes
As I write this, it is 65 degrees outside and literally 85 in the hallways. Tried to call the front desk to let them know the hallways were set to “hell” for temperature and after 10 attempts gave up. The room is Ok. Cleanish. It smelled like pot when we got to it but I had some air freshener and it got a bit better. Front desk did offer a change and overall the staff was pleasant. Don’t think I will stay here again. One and done.
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Date of stay: December 2023
Value
Location
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from General Manager, Guest Services / Front Office at Aloft Atlanta Downtown
Responded 5 Dec 2023
Dear Almays1, We want to extend our apologies for not meeting your expectations during your time with us. We would like to sincerely apologize for the concerns that you experienced with the climate control in our room, that we were unresponsive to your needs, and for any oversights in the servicing of our property. This is not characteristic of the level of service that we strive to provide. We would like to assure you that we will be reviewing this with our team to ensure that we have these concerns properly inspected and addressed appropriately. We hope that you will reconsider and stay with us again so that we may have the opportunity to regain your trust. William Fennelly - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tina F wrote a review Nov 2023
Rockford, Alabama3 contributions8 helpful votes
Keep in mind that this review does not reflect the staff, only owners and upper management of Marriot Hotels. To begin... I cannot understand why, when there is a major event, the Hotel management does not have a contingency plan when employees call in. We came to the hotel at 8:30pm to check in. I came in the door and the line was long and only ONE person at the desk checking in travelers. Again, no reflection on her, but someone from DAYTIME MANAGEMENT should have stepped up to the plate to help get people checked in when employees call in or just don't show up at all. It took 45 min to get checked in.! 2. Mold in our bathroom. 3. Only one elevator in operation and the broken one has been that way since our last stay in May! Had to wait 20 min on elevator. 4. Searching for a parking place in back. Could t find one because trucks with trailers park parallel taking up 5 places. They need to park and unhitch. The trailer in one spot and their vehicle in another so 3 spots will left for others. 4. The price of parking was for a 24 hour period in previous visits. Now it is PER NIGHT STAY! Ridiculous! $64 to park your vehicle!!! When you are already paying nearly $200 per night to stay! 5. I wanted to get a cup of yogurt and a Pepsi Zero for breakfast. I went to pay and the cashier told me it would be $16!!!! I had her repeat it because I could not believe my ears!!! Needless to say, it went right back on the shelf. 6. The coffee stand, tables and lobby were filthy. Trash everywhere and tables had food and sticky residue all over them. Marriot Hotels used to be a respectable hotel with great reputation. Several other guests said they would not be back and neither will I
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Date of stay: November 2023
Value
Location
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from General Manager, Guest Services / Front Office at Aloft Atlanta Downtown
Responded 11 Nov 2023
Dear tlsfuller, We are disappointed to learn about the issues you experienced during check in. We apologize if the parking fee came as a surprise during your stay. In the interest of transparency, we keep our website current with updated information and pricing so guests can see our parking rates before booking with us. Thank you for sharing your observations so we may have the chance to improve our guest experience. While we know this does not affect your time with us, we are very grateful for your patience, and we hope you will accept our apologies for any frustration and inconvenience caused to you. We regret that your stay was anything other than perfect, and we hope to have another opportunity to provide you with the outstanding hospitality you should have received during this visit. Sam Carlton - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Christine wrote a review Oct 2023
2 contributions
+1
I would never stay here again........ or at any other Aloft location for that matter. My experience has even made me reconsider the entire Marriott Bonvoy hotel chain after the complete lack of response from their customer care department. Filthy, unhygienic rooms and the most unhospitable staff I have ever encountered. Everything here is broken or dirty, including the elevators. I've tried to speak with the manager several times and sent several emails, but have yet to receive a meaningful response. THEY DO NOT CARE ABOUT THEIR GUESTS. This location is simple a money grab due to it's proximity to the stadium and conference center.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: Instead of $32/day at the hotel lot, there is a $15/day parking lot at 31 Baker Street about 1.5...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Aloft Atlanta Downtown
Responded 1 Nov 2023
Dear F5496SQchriss, Thank you for choosing us for your recent stay. First and foremost, we would like to assure you that we do genuinely care for our guests and are deeply disappointed knowing that you departed our location feeling anything less. We would also like to sincerely apologize for the oversights made in the housekeeping services of our hotel and that our team did not provide the warm and personalized service you deserve. This is not characteristic of the level of service that we strive to provide and does not meet our standards. We will be taking the time to review this with our associates to determine what went wrong, how we may prevent these concerns from being repeated and reinforce the importance of delivering exceptional service during every interaction. Please know that we take this feedback very seriously and this with be addressed appropriately. We hope to have the opportunity to regain your trust and demonstrate our dedication to exceptional hospitality. Sam Carlton - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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dchest02 wrote a review Oct 2023
Muskegon, Michigan6 contributions
From the outside, and the lobby you would think that the Aloft is a nice hotel, but you would be wrong. Upon arriving in our room we had to clean the sink and bathroom counter as it was filthy. There was standing water inside of the mini fridge, which also had to be taken care of. The bathroom mirror was cracked the full length of the mirror. The towel hanger was holding on by no more than a couple of threads of the screw securing it to the wall. We had a two queen room as that is all that was available as it was during a large convention in the area. One bed was super comfortable (one of the only bright spots for this hotel), the other was hard as a rock. The room seemed to have ample outlets, but only half of them actually worked. I don't mean entire outlets didn't work, I mean the top outlet would work, but the bottom outlet wouldn't. One of the outlets actually started to pull out of the wall altogether. Seems like a fire hazard. Which made the fact that there wasn't a microwave in the room seem like a good idea, but still annoying nonetheless. If you wanted to heat anything up you had to take the elevator down to the lobby. Speaking of elevators, only one of them worked. A fully booked, 10 floor hotels with one working elevator, let that sink in. Which unless you have a room on the 7th floor, you're going to need to take because the 7th floor has the only working ice machine we could find. The cherry on top was that while the room was booked by my employer using their credit card, we were asked to have our credit card on file for incidentals, which was promptly charged for the room, twice. There are plenty of options in the downtown hotel district, choose somewhere else to stay.
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Date of stay: October 2023
Value
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at Aloft Atlanta Downtown
Responded 10 Oct 2023
Dear Dchest02, Thank you for your recent visit and for taking the time to share your feedback. We would like to sincerely apologize for the oversights made in the servicing of your room prior to your arrival and for the concerns with the outlets in your room. We will be addressing the oversights with our housekeeping team so that we may reinforce the importance of remaining attentive and thorough in all of our services. We will also share your comments with our maintenance team so that we may have the outlets inspected and addressed appropriately. We are also deeply disappointed to learn of the billing-related concerns that you experienced. We will be taking the time to review your statement to ensure that we may ensure it is accurate. We regret that your stay was anything other than perfect, and we hope to have another opportunity to provide you with the outstanding hospitality you should have received during this visit. Sam Carlton - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AA787 wrote a review Sept 2023
14 contributions2 helpful votes
Great stay. The hotel staff were excellent. Sorry i didn't get their names. Very cool looking hotel. I love the art deco and pool table in the lobby. The hotel is in a great location. I would come back and stay again.
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Date of stay: September 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from General Manager, Owner at Aloft Atlanta Downtown
Responded 30 Sept 2023
Dear AAord787, Thank you for staying with us and for your kind review. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We agree that our ideal location, combined with great amenities and service, make Aloft Atlanta Downtown an excellent choice when visiting Atlanta! We are glad that we were able to provide you with an outstanding experience throughout your stay, and we love knowing you plan to return. Sam Carlton - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Saundra W wrote a review Sept 2023
1 contribution
Very responsive service team. Micheal and Nava took care of all of our needs with a smile. Parking was convenient and affordable. Location is very close to several eateries. Fyi you need to request to have your room cleaned at the main desk. There is a cute bar area that serves regular bar food after 4pm.
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at Aloft Atlanta Downtown
Responded 24 Sept 2023
Dear 374saunraw, Thank you for your recent visit. We are truly overjoyed that you enjoyed so many aspects of your stay with us and are grateful for taking the time to share your experience with future travelers. Our convenient location in the heart of downtown is a guest favorite and are pleased that you enjoyed the many delicious restaurants in our surrounding area. Our goal is to provide comfortable accommodations and outstanding service to every guest, and we appreciate you letting us know we exceeded many of your expectations. We would also like to thank you for mentioning Micheal and Nava by name. They are truly excellent additions to our team and look forward to sharing your compliments with them. We hope your travels bring you back so that we may make your next stay a perfect one. Sam Carlton - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
HK$986 - HK$1,510 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
アロフト アトランタ ダウンタウン
LOCATION
United StatesGeorgiaAtlanta
NUMBER OF ROOMS
254
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ALOFT ATLANTA DOWNTOWN - Updated 2024 Prices & Hotel Reviews (GA)

Frequently Asked Questions about Aloft Atlanta Downtown
Which popular attractions are close to Aloft Atlanta Downtown?
Nearby attractions include Time to Escape - Atlanta Escape Room (Downtown) (0.4 km), National Center for Civil and Human Rights (0.4 km), and World of Coca-Cola (0.3 km).
What are some of the property amenities at Aloft Atlanta Downtown?
Some of the more popular amenities offered include free wifi, a pool, and a lounge.
Which room amenities are available at Aloft Atlanta Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Aloft Atlanta Downtown?
Guests can enjoy a lounge and breakfast during their stay.
Is parking available at Aloft Atlanta Downtown?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Aloft Atlanta Downtown?
Conveniently located restaurants include Aviva by Kameel, Ray's in the City, and Alma Cocina Downtown.
Are there opportunities to exercise at Aloft Atlanta Downtown?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Aloft Atlanta Downtown located near the city centre?
Yes, it is 0.6 km away from the centre of Atlanta.
Are any cleaning services offered at Aloft Atlanta Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Aloft Atlanta Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Aloft Atlanta Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.