Glenn Hotel, Autograph Collection
110 Marietta St. NW, Atlanta, GA 30303
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Avg. HK$2,331 /night, 9/17 - 9/18
HK$4,303
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HK$2,709
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HK$1,115
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5.0
#1 of 191 hotels in AtlantaLocation
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Value
Discover the simplicity of the past while delighting in modern amenities at historic Glenn Hotel, Autograph Collection. Our exceptional boutique hotel in Atlanta, Georgia offers the best of it all, including a premier location downtown within walking distance of Centennial Olympic Park, Mercedes- Benz Stadium and State Farm Arena.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Conference facilities
Banquet room
Rooftop terrace
Wifi
Restaurant
Breakfast available
Breakfast in the room
Special diet menus
Vending machine
Rooftop bar
Taxi service
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Ironing service
Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Seating area
Sofa
Bottled water
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
iPod docking station
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English
Location
110 Marietta St. NW, Atlanta, GA 30303
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 97 out of 100
97
Hartsfield-Jackson Atlanta Intl Airport
13.8 km•
See all flights
Car Hire
132 Restaurants
within 0.5 kilometers
Reviews
5.0
637 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Glenn Hotel, Autograph Collection, is appreciated for its elegant design and historic charm, with many guests enjoying the stylish and comfortable rooms despite their occasionally modest size. The hotel's location near key attractions like the Mercedes Benz Stadium is a significant draw, although opinions on value vary, with some finding the cost high relative to quality.
Service at the hotel generally receives high marks for being attentive and professional, while the cleanliness and amenities, including a rooftop bar and social spaces, are consistently praised.
Location
Convenient
Atmosphere
Stylish
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Service
Inconsistent
Amenities
Top-notch
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637Reviews3Q+A56Room tips
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Detailed Reviews
Stayed here for one night after an event at the MB Stadium. Great location close to MB, CNN, etc. I was a bit leery given some of the negative reviews, but we had an amazing time, service, and cleanliness.
We stayed in the penthouse suite, which was gorgeous with three walls of windows overlooking various parts of the city and a beautiful bath tub. The room was very clean and housekeeping even made towel animals on our bed! The art was eclectic and provided some good conversation and laughs. The furnishings were super unique (velvet, textures, colors, etc).
The shower was AMAZING with dual rainfall shower heads and two walls of body jets. The towels were super fluffy and the toiletries smelled good (bamboo lemongrass). Housekeeping was quick with requests and everyone followed COVID protocols.
The best part of the trip was the receptionist, Cherry. Both my partner and I travel the world and we both agreed that she was one of the best hospitality professionals we've ever had: super friendly, professional, and really went out of her way to make a special touch. She deserves a raise and a promotion (else I'll hire her at my business)!
The only downfall was the food. Breakfast was boxed: mix of eggs, bacon, and a cold biscuit. There was no room service offered and hot food was only available between 4p-10p. For this caliber hotel, I expected better food options.
We also visited the rooftop bar: the bartenders weren't the friendliest, but the ambiance was nice and the views were gorgeous, especially at sunset. We enjoyed the acoustic music and ample seating.
Overall, I definitely recommend this as a small and unique place in the middle of the city. We will definitely return!
We stayed in the penthouse suite, which was gorgeous with three walls of windows overlooking various parts of the city and a beautiful bath tub. The room was very clean and housekeeping even made towel animals on our bed! The art was eclectic and provided some good conversation and laughs. The furnishings were super unique (velvet, textures, colors, etc).
The shower was AMAZING with dual rainfall shower heads and two walls of body jets. The towels were super fluffy and the toiletries smelled good (bamboo lemongrass). Housekeeping was quick with requests and everyone followed COVID protocols.
The best part of the trip was the receptionist, Cherry. Both my partner and I travel the world and we both agreed that she was one of the best hospitality professionals we've ever had: super friendly, professional, and really went out of her way to make a special touch. She deserves a raise and a promotion (else I'll hire her at my business)!
The only downfall was the food. Breakfast was boxed: mix of eggs, bacon, and a cold biscuit. There was no room service offered and hot food was only available between 4p-10p. For this caliber hotel, I expected better food options.
We also visited the rooftop bar: the bartenders weren't the friendliest, but the ambiance was nice and the views were gorgeous, especially at sunset. We enjoyed the acoustic music and ample seating.
Overall, I definitely recommend this as a small and unique place in the middle of the city. We will definitely return!
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Date of stay: October 2021Trip type: Travelled as a couple
Room Tip: Valet is $50/night
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Johnson, General Manager at Glenn Hotel, Autograph Collection
Responded 3 Nov 2021
Hello goferris, Thank you for taking the time to complete this great review. I will be sure to pass along your comments to Cherry. We have reopened our restaurant so the next time your in town a full breakfast will be served. Thanks again for staying with us. John
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’ve lived in the south for five years and travel to Atlanta regularly for entertainment purposes because let’s face it there’s not a lot to do in middle Georgia. I stayed at many of the Marriott properties in Atlanta but none of them offered me the customer service that I am used to getting elsewhere. That is until I stayed at the Glenn hotel. From the moment I walked in I was greeted so professionally And instantly felt at home. On many of their things you are told welcome home and this place really means that.
The hotel is immaculately kept and every effort has been made to increase social distancing and to offer hand sanitizer. The lobby has been decorated since the photos on most of the websites were taken and so have the rooms. The lobby is stylish and beautiful and the rooms are cozy, stylish, and have beautiful details from the gorgeous wallpaper to the little lion features that creep up everywhere around the hotel. The bathroom was kept very clean and the towels were soft. Unfortunately due to CovidI wasn’t able to try the restaurant for breakfast or dinner but I can’t wait to come back when it is open.
Whenever I walked into the hotel the staff treated me like an old friend and always offered to do anything I needed. This was such a nice touch but I don’t know what this establishment does differently than the other Marriott properties in the city, but I will say that this will be my future hotel for my Atlanta stays,
The hotel is immaculately kept and every effort has been made to increase social distancing and to offer hand sanitizer. The lobby has been decorated since the photos on most of the websites were taken and so have the rooms. The lobby is stylish and beautiful and the rooms are cozy, stylish, and have beautiful details from the gorgeous wallpaper to the little lion features that creep up everywhere around the hotel. The bathroom was kept very clean and the towels were soft. Unfortunately due to CovidI wasn’t able to try the restaurant for breakfast or dinner but I can’t wait to come back when it is open.
Whenever I walked into the hotel the staff treated me like an old friend and always offered to do anything I needed. This was such a nice touch but I don’t know what this establishment does differently than the other Marriott properties in the city, but I will say that this will be my future hotel for my Atlanta stays,
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Date of stay: November 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Johnson, General Manager at Glenn Hotel, Autograph Collection
Responded 11 Dec 2020
Dear nogentais1986, Thank you for your stay, as well as this lovely review. We appreciate your feedback regarding the hotel and staff. We will share your kind feedback with our entire team. The next time your date brings you back to the Atlanta area we will be excited to have you join us again. John J
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
The Glenn Hotel is the place to be. Great customer service from the front desk all the way to the general manager. Housekeeping did an amazing job at servicing the rooms in a timely manger to ensure check in can happen. Can’t forget about the valet workers, who are the first ones I met, who smiled & greeted me with a such warm welcome.
I recommend this hotel to anyone trying to visit ATL.
I recommend this hotel to anyone trying to visit ATL.
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Johnson, General Manager at Glenn Hotel, Autograph Collection
Responded 18 Jul 2022
Hello FactsofHim Thanks for such a great review. I will be sure to pass along your kind words to all staff members. We look forward to your next visit. John J
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If I could rate this as negative stars, I would have done so. I have been a Marriott preferred client for years. No longer. This could very well be my last stay at a Marriott property.
Upon check-in, we went to our 10th floor, $365/night room. The 10th floor had a musty smell but the room seemed fine. We were also told that there would not be daily service, we should just call if we needed anything. The next morning, we noticed that the shower door did not close properly and the bathroom floor was flooded after each shower. Rather rapidly used up all the towels. When leaving this morning, shared that there was an issue with the shower door. The woman at the desk was lovely, asked if we wanted it repaired. We said no, we were leaving the next day. Please just remove the soaking wet towels and bath mat and bring fresh towels an a new mat. Got home this evening to find the old towels sitting on the shower floor, no fresh anything in sight. Went down to the desk. The gentleman manning the desk was on his phone and had earbuds in. it was clearly an inconvenience for him to pause his activities, but he valiantly stopped his activities to rudely proclaim that my negative energy was imposing on his space. I shared the events of my stay at the hotel and asked for new towels and a bath mat. After several requests, he got me a pile of linen. I went back upstairs only to see that there was no bath mat. I brought my dripping wet towels back to the lobby and asked for the bath mat. Which I received after a 5 minute wait. He also refused to take the wet towels and suggested I drop them on the floor. Which I did at his request. Oh, he also shared that he was the manager.
So between the musty smell, which has to be mold, the utter disregard for client service and basic human decency, I really cannot recommend this hotel - stay away for your own good.
Upon check-in, we went to our 10th floor, $365/night room. The 10th floor had a musty smell but the room seemed fine. We were also told that there would not be daily service, we should just call if we needed anything. The next morning, we noticed that the shower door did not close properly and the bathroom floor was flooded after each shower. Rather rapidly used up all the towels. When leaving this morning, shared that there was an issue with the shower door. The woman at the desk was lovely, asked if we wanted it repaired. We said no, we were leaving the next day. Please just remove the soaking wet towels and bath mat and bring fresh towels an a new mat. Got home this evening to find the old towels sitting on the shower floor, no fresh anything in sight. Went down to the desk. The gentleman manning the desk was on his phone and had earbuds in. it was clearly an inconvenience for him to pause his activities, but he valiantly stopped his activities to rudely proclaim that my negative energy was imposing on his space. I shared the events of my stay at the hotel and asked for new towels and a bath mat. After several requests, he got me a pile of linen. I went back upstairs only to see that there was no bath mat. I brought my dripping wet towels back to the lobby and asked for the bath mat. Which I received after a 5 minute wait. He also refused to take the wet towels and suggested I drop them on the floor. Which I did at his request. Oh, he also shared that he was the manager.
So between the musty smell, which has to be mold, the utter disregard for client service and basic human decency, I really cannot recommend this hotel - stay away for your own good.
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Date of stay: September 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Johnson, General Manager at Glenn Hotel, Autograph Collection
Responded 30 Sept 2021
Dear DOB28, Thank you for choosing to stay at the Glenn Hotel, Autograph Collection and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team members. I would like to speak with you about your stay with us. When time permits will you please give me a call at the hotel. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times. Sincerely, John Johnson General Manager Glenn Hotel john.johnson@glennhotel.com 4044690580
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Worst hotel experience in many travels, including enjoyable stays at other autograph properties. We interacted with multiple staff who were not wearing face masks, which was slightly terrifying traveling from a city where Covid-19 is taken seriously.
We also booked a king room and were put in something the size of a postage stamp with a full bed that was clearly meant for one person. It was smaller than some of the NY shoeboxes. We arrived late and were too tired to care on the first night. When we raised it the next morning, the front desk clerk took my number and said they'd call when a king was available. By 2, we'd heard nothing. Went back to the desk, and a new staff member told my husband that because we'd "accepted" the room for a night, we were stuck with it. I've never heard this about any hotel room in my life. We went back after dinner to see if anything was available, and were told that our king booking was just a request and not guaranteed. At this point, I don't understand what we booked or didn't book, but what a ridiculous customer service experience. And I find it hard to believe there wasn't a single king bed made available all day. We booked directly with Marriott using a promotion and the reservation said King bed. I won't bother with Marriott for a while for risk of this happening.
We also booked a king room and were put in something the size of a postage stamp with a full bed that was clearly meant for one person. It was smaller than some of the NY shoeboxes. We arrived late and were too tired to care on the first night. When we raised it the next morning, the front desk clerk took my number and said they'd call when a king was available. By 2, we'd heard nothing. Went back to the desk, and a new staff member told my husband that because we'd "accepted" the room for a night, we were stuck with it. I've never heard this about any hotel room in my life. We went back after dinner to see if anything was available, and were told that our king booking was just a request and not guaranteed. At this point, I don't understand what we booked or didn't book, but what a ridiculous customer service experience. And I find it hard to believe there wasn't a single king bed made available all day. We booked directly with Marriott using a promotion and the reservation said King bed. I won't bother with Marriott for a while for risk of this happening.
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Date of stay: March 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Johnson, General Manager at Glenn Hotel, Autograph Collection
Responded 17 Mar 2021
Dear MelissaG4040, Thank you for choosing to stay at the Glenn Hotel, Autograph Collection and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team members. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked a high floor(8th or above) city view room - got put on the 4th floor 🙄. Was told there was breakfast every morning and I would receive certificates for free meals. I never got those, but assumed I could remedy that when we went downstairs the next day for breakfast. Nope, because there was NO ONE there. No one at the restaurant/bar area, no one at the lobby. We waiting around for 5 minutes or so and just left. The valet couldn’t figure out my car (a newer BMW) - I was seriously worried they were going to damage it. Then when we ran out of bathroom supplies, I couldn’t get a single person to answer the phone and had to go ask for what we needed. I really don’t understand how this could possibly be a Marriott brand hotel. We were dissatisfied the whole time we stayed there.
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Johnson, General Manager at Glenn Hotel, Autograph Collection
Responded 26 Mar 2021
Dear charlenej263 Thank you for choosing to stay at the Glenn Hotel, Autograph Collection and providing your honest feedback on tripadvisor. . Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team members. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The ambience of the hotel is beautiful and the location is great….BUT they lacked communication when it came to reservations. My husband and I booked our trip 2 months in advance and paid a hefty amount for our trip and any accommodations. Upon arriving, we were told that there was a problem with our reservation and it appeared that we only paid for one night when we most definitely paid for 2 nights. No one called to confirm our reservations or get clarification so our security deposit was $500 due to something that was not our fault. They even put us in a smaller room that was not what we paid for. I forgot the front desk lady name but I do remember that she told me she’s from Alabama was really nice and professional at trying to understand the situation and figure out some sort of accommodation for us.
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Johnson, Owner at Glenn Hotel, Autograph Collection
Responded 17 Jun 2023
Hi l4254JLvictoriat, We are committed to delivering outstanding customer service. Therefore, we do apologize for not meeting your expectations. I would like the opportunity to speak more with you, in order to better understand what took place to ensure this never happens again. Please feel free to contact us here at the Glenn and ask to speak with Laura. Laura.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not a family friendly hotel. We stayed because it was the Marriott property closest to the Georgia Aquarium. Most guests were business stayers, but I stayed with my wife and 5 year old. Problems for families: 1) two beds in room, each bed is full size not queen 2) breakfast is a box with no choice. It was eggs, bacon, potatoes. No menu. 3) There was luggage cart, but you weren't allowed to bring into elevator. You had to ask front desk to put in freight elevator. But there is no bellman. Kinda weird and not easy if you have kids and lots of luggage.
Also, the restaurant dinner menu wasn't kid friendly. The Sky Lounge which I thought had a good view was only open a couple of days a week, had private event or was 21 and older.
I might stay if location was convenient for work, but definitely not with family. I wish more reviews or even the hotel would highlight that.
Also, the restaurant dinner menu wasn't kid friendly. The Sky Lounge which I thought had a good view was only open a couple of days a week, had private event or was 21 and older.
I might stay if location was convenient for work, but definitely not with family. I wish more reviews or even the hotel would highlight that.
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Date of stay: July 2021
Rooms
Location
Service
Room Tip: don't go with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Johnson, General Manager at Glenn Hotel, Autograph Collection
Responded 23 Jul 2021
Hello 16664Rmarkc, Thank you for your most recent review. We are very sorry to hear that we were not family friendly. We will take a deep dive into your comments and hopefully will come up with some different options for our guest traveling with children. Thank you for considering us for your business travel needs. We hope to see you soon. John J
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff were courteous and accommodating. The room was spacious and elegant. It was within walking distance of many restaurants and the mart. Our dinner experience outside the hotel was awful, so we came back and ordered dinner for our room. Breakfast was disappointing with only box breakfast and they charged $3 for coffee even though we were guests.
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Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Johnson, General Manager at Glenn Hotel, Autograph Collection
Responded 5 Dec 2021
Hello Travekubgsteve55 Thank you for staying with us. Sorry you experience the box breakfast however we have moved to full sit down breakfast in our restaurant. So the next time your travels bring you to Atlanta please stop by to see us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eric the Manager was amazing. Hotel was a nice change from the big hotels and the staff was amazing. The bar staff was so kind They were fast and always took good care of me I will stay here on my next trip to Atlanta. Housekeeping did a great job Love that there was water in the room at no charge
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Johnson, General Manager at Glenn Hotel, Autograph Collection
Responded 7 Jun 2022
Hello mysweetlife Thank you for such a great review. I will be sure to pass along your comments to Eric and the rest of the staff. We look forward to your visit the next time you visit Atlanta. John J
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Centennial Park, College Football Hall of Fame, CNN Center, Main Stadiums/Arenas
Yes. There’s always a stairwell in case of an emergency and the elevator can’t be used.
"This is the hotel for stays connected to events at Mercedes Benz Stadium. Very kind, helpful staff. "Read full review
"The hotel is on a busy street and may be difficult to make a left into the parking area."Read full review
…
PRICE RANGE
HK$1,426 - HK$2,978 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
glenn hotel, autograph collection hotel atlanta, glenn hotel atlanta
LOCATION
United StatesGeorgiaAtlanta
NUMBER OF ROOMS
110
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Glenn Hotel, Autograph Collection
Which popular attractions are close to Glenn Hotel, Autograph Collection?
Nearby attractions include Atlanta Magic Theater (0.4 km), College Football Hall of Fame (0.4 km), and The Tabernacle (0.2 km).
What are some of the property amenities at Glenn Hotel, Autograph Collection?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Glenn Hotel, Autograph Collection?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Glenn Hotel, Autograph Collection?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Glenn Hotel, Autograph Collection?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to Glenn Hotel, Autograph Collection?
Conveniently located restaurants include By George restaurant and bar, Ted's Montana Grill, and Park Bar.
Are there opportunities to exercise at Glenn Hotel, Autograph Collection?
Yes, guests have access to a fitness centre during their stay.
Does Glenn Hotel, Autograph Collection have airport transportation?
Yes, Glenn Hotel, Autograph Collection offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Glenn Hotel, Autograph Collection located near the city centre?
Yes, it is 0.2 km away from the centre of Atlanta.
Does Glenn Hotel, Autograph Collection offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Glenn Hotel, Autograph Collection?
Many travellers enjoy visiting Martin Luther King Jr. National Historic Site (1.8 km), Oakland Cemetery (2.2 km), and Centennial Olympic Park (0.5 km).