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3.5
#120 of 190 hotels in Atlanta
Location
Cleanliness
Service
Value
Our hotel is conveniently linked to the Georgia World Congress Center and offers easy access to several prominent attractions, including Mercedes Benz Stadium, State Farm Arena, and the College Football Hall of Fame, all just a stone's throw away. Additionally, you can explore the World of Coca-Cola, the National Center for Civil and Human Rights, and Centennial Olympic Park, all reachable within a pleasant 15-minute stroll from our establishment. Don't forget to savor captivating vistas of the Atlanta skyline from our rooftop pool.
Signia By Hilton Atlanta Georgia World Congress Center
119 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Situated near the Georgia World Congress Center, Signia by Hilton Atlanta is a hotel that's garnered appreciation for its stylish atmosphere and modern amenities. However, guests have had a mixed experience, citing clean yet sometimes inconsistently maintained rooms, and service that ranges from attentive to disappointingly slow.
While the decor and location are praised, noise can disrupt the tranquil ambiance, and the elevator system has been a point of contention. Travelers also note that the value proposition is undermined by high costs for parking and amenities, alongside issues that detract from the overall upscale experience.
Location
Convenient
Atmosphere
Stylish
Rooms
Modern
Value
Expensive
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Underwhelming
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There is real potential here to be an excellent option in downtown Atlanta. I consider our stay part of their “soft opening.” Front of the house is already impressive. Kind and friendly. From check in, to housekeeping, to security. Additional training would help improve the consistency of information provided, but they have Southern hospitality down pat. It’s also a good looking hotel. Large and busy lobby, restaurants on the 4th floor, expansive gym on the 5th floor. The rooms are nicely sized, w/ pleasantly modern decor and a great bathroom — all brand new, clean and comfortable.
A few issues. The shower bracket had either ripped off or fallen off of the wall so we had to pry the bottles out to use them. We could not not override the temp control to cool the room, and our in-room wifi login never worked. Also, no room service yet.
We impulsively added Club Signia at check-in and it still needs a little more oomph to make it worth $150 per night (it’s not included with status). Despite the website description, there is no difference between a regular guest room and a Club Signia room. No room upgrades, no welcome gift, no in room extras, no premium wifi. We also never heard from our Club Signia ambassador during our stay and at times guest services did not answer when we called. However, the staff in the Club lounge is absolutely wonderful, and the breakfasts were good though no specialty coffees were available (broken machine). The other meals/snacks were fine as well but not worth missing out on Atlanta’s restaurant scene. Alcohol is included so $150 per night might be worth it if you plan to hang out to drink at their bar (we did not).
As I said, there’s a lot of potential here & also room for improvement. 3.5 stars, rounded to 4.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Signia By Hilton Atlanta Georgia World Congress Center
Responded 18 Mar 2024
Dear Ilene, Thank you for sharing your honest thoughts about your recent stay. We're delighted our hospitable team left a memorable impression on you, and we appreciate your kind words about our tasteful accommodations, high standards of cleanliness, and delicious offerings. Your comments are really helpful in highlighting opportunities to improve our services and facilities even further, and your recommendations are being addressed internally. It was a pleasure having you join us during your time in Atlanta, and we hope you return soon.
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Hidden fees beware…Beautiful grand hotel upon arrival. Positives: clean, staff In restaurants nice, app feature nice when asking a question. Attached to conference rooms and obviously the arena. Food in the restaurant was tasty. Nice gym and spacious. Negatives: nothing great about valet, price $60/night and very inconvenient to request car or get car out. I think there’s an extra fee as well. Valet seemed to be working extra hard but the demand is too much for the space and number of requests. Once you’re in hotel that’s it. Not possible to walk anywhere or take your car. I guess plan to Uber but that’s annoying if you have a car in the building and paying that much for valet. I can see 20 or 30 dollars but 60? Yikes! Food situation: I double checked twice and upon morning when in a rush to get to your event the only food open is the market (line too long) (coffee, cookie and chips mostly). No breakfast open and I found out there’s a special room for another $150 a night for bfast.. My app indicates I get a continental bfast at Signia but the normal place wasn’t open and there was no notice for this and obviously it’s very inconvenient to go elsewhere. I went to talk to the desk and she said yes we just found out too and closed for renovation- how’s that possible when it’s only 3 months old. I was shocked they wouldn’t let me go into the special room given I needed something really quick for my child. If you decide to come here just be prepared to spend more and if that doesn’t bother you then you’re good. Mom’s if you’re here for a kid event pack a cooler of food to make it easier. (But bummer when already spending so much).
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Date of stay: March 2024Trip type: Travelled on business
Room Tip:Bring your own breakfast if here for kids event. Take everything out of your car because valet is...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Signia By Hilton Atlanta Georgia World Congress Center
Responded 26 Mar 2024
Thank you for your very detailed feedback. It is a pleasure to know you enjoyed our commitment to cleanliness and our friendly staff. We are also very thankful you enjoyed our fitness center and food. Thank you for choosing Signia by Hilton Atlanta Georgia World Congress Center and we look forward to your return.
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We were guest of Signia Atlanta this past weekend. Although the accommodation's are beautiful and the staff is friendly and helpful we were disappointed to learn there is a $60 daily fee to valet your vehicle and there are no microwaves in the rooms. The valet fee should've been disclose at check-in or when the keys were handed over.
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Date of stay: August 2024
Value
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Location
Cleanliness
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Sleep Quality
Trip type: Travelled with family
Room Tip:Beware of the $60 daily valet charge
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Signia By Hilton Atlanta Georgia World Congress Center
Responded 20 Aug 2024
Dear Shelthema. Thank you for choosing Signia by Hilton Atlanta Georgia World Congress Center to host your recent weekend stay. We're happy that you appreciated our comfortable accommodations and the friendly hospitality our team provided. However, we're sorry to hear you were disappointed with our valet charges; this fee is posted on our website to ensure guests are aware prior to arrival, as well as detailed in the booking information but we will certainly address your feedback internally to review how this can be better communicated during the check-in process. We consider all feedback an opportunity to continually monitor guest satisfaction and areas where we could be making improvements. We're grateful for your comments, and we hope to exceed your expectations the next time you're in the area.
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Stayed here for an event as this was the host hotel. The hotel is a new hotel and was nice to be right near the event. During the weekend the city of Atlanta was without water for two days. The hotel did not inform the guest of the portable toilets brought in to use or I am not even sure they provided the toilets, I believe the event sponsors provided them for the event. Therefore we had no working toilets. Traveling in from out of state required the need to find and pay additional money to shower elsewhere which was a pain as we had to travel outside of the city limits to get water. Causing you to be late to events and spend more money in transportation which was the purpose of booking the host hotel. Basically the entire surroundings hotels were without water and the ones that had water were booked. When I asked the hotel staff at the desk if we would be compensated for no water or air I was rudely told three times no I could check out and book another hotel somewhere else. Very inappropriate to say to your guest who is staying in a place with no running water, unable to flush toilets and no air conditioning. Truly a health situation. I believe Hilton could have come up with a contingency plan. Brought in gallons of water to flush the toilets or fans for air circulation or something, but they did nothing. Truly horrible I was so ready to leave when checkout on Sunday. The customer service is not good and a reflection on Hilton's brand. I know the water was not under their control, but customer service is and there should have been a contingency plan in place. Possibly shuttles to other Hilton properties for showers something more, but they did nothing. Truly unacceptable and being rude was out of line. Room was ok. Normal hotel room. Not enough light in bathroom very dark. Just ok. Very over priced, paying for location. I would stay at other hotels in the area as this is just a normal Hilton just paying for location
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Date of stay: May 2024Trip type: Travelled with friends
Room Tip:Parking is very expensive if you valet. Getting in and out can be a challenge if events are going...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Signia By Hilton Atlanta Georgia World Congress Center
Responded 7 Jun 2024
Dear Andrea, We deeply regret any inconvenience you may have experienced during the city-wide water outage Friday, May 31 – June 1. We worked diligently with the City of Atlanta to mitigate the impact of your stay while also providing you and other guests with water, food, and other accommodations. Your well-being, comfort, and satisfaction were our top priorities over the weekend, and we recognize that such interruptions can be frustrating. Thank you once again for your understanding and for choosing Signia by Hilton Atlanta. We look forward to welcoming you back.
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Just returned from a 3 night stay for a convention in the hotel. The facilities are absolutely beautiful, the staff nice and Chef Sam and the food service team provided Vegan Jain food for more than 3 days that was spectacularly presented, creative and plentiful. The rooms are quite nice, meeting rooms also nice and the ballroom enormous and lovely. They are clearly still working on establishing some of the facilities to their final form. What could be better - - needing the room key to ride up AND down the elevators is annoying, especially that the sensors for the keys are not great and location is too low to be convenient, especially if you have something else in your hands. - housekeeping could be a bit more attentive, they made up our room without making the bed once
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Date of stay: July 2024
Value
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Location
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Trip type: Travelled with family
Room Tip:Bring a warm layer if you will be in the ballroom, they keep it quite cold. ONLY valet parking -...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CIGNA by Hilton is an absolutely beautiful property, which is close to the Mercedes Benz stadium, millennial Park, and many tourist attractions. The hotel rooms are spacious, modern and beautifully decorated. The pillows are absolutely divine, which provides a good nights rest and the bed is absolutely comfortable. It felt like sleeping on clouds the grounds are Impeccably kept beautifully Manicured and clear for safety. Service is amazing and atmosphere and ambience his top-notch.
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Date of stay: May 2024
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Signia By Hilton Atlanta Georgia World Congress Center
Responded 6 Jun 2024
Dear Guest, Thank you for choosing Signia by Hilton Atlanta Georgia World Congress Center. We appreciate you taking the time to leave us your valuable feedback. Our ideal location to Mercedes Benz Stadium and Millennial Park is just one of the many aspects you can enjoy when you stay with us. It's fantastic to hear that our dedication to cleanliness and top-notch service made a terrific impression on you. We look forward to welcoming you back for another great stay soon!
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We were in town for a huge cheer competition. Booked this hotel for convenience because it is connected to the convention center. The first night here, our power went out as we got into bed. When I called guest services from my cell to ask for help, the woman on the phone was so extremely rude to me multiple times. Wouldn’t give me her name. Told me “I can’t call maintenance if you keep calling me”. No one ever came up. The power finally came back on 2 hours later. The SAME EXACT issue occurred the next two nights. And one time during the afternoon as well. 4 times total that I’m aware of. I’ve spoken to front desk staff, managers, head of maintenance, and all they tried to offer me was a $15 room credit for breakfast. I am in utter disbelief that no one has offered any other type of compensation or even offered to switch our room after it happened the 2nd time. This hotel is brand new and definitely has some kinks it needs to work out but mostly, they need customer service staff that actually know how to speak to customers. When I check out tomorrow morning, I will be letting the manager on duty know what has been going on and I will be contacting customer service through Hilton. this entire stay was a mess from start to finish. Highly recommend staying somewhere else if possible
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Date of stay: February 2024
Value
Location
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mary in housekeeping was exceptionally accommodating. Even though the water situation was beyond anyone’s control in the Hotel she went above and beyond to make sure we had what we needed in our room due to the uncontrollable insinuating conditions. Mary greeted us with a smile and responded in such a hospitable and gracious manner. She deserves accolades as she has shown that she will go above and beyond to make sure guest are well prepared for their hotel stay whether long term or short.
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Date of stay: June 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Signia By Hilton Atlanta Georgia World Congress Center
Responded 2 Jun 2024
Dear Ken, Thank you for sharing your experience with us. We're delighted to hear that Mary from housekeeping made such a positive impact on your stay, despite the challenging circumstances with the water situation. Providing exceptional service is always our goal, and it's wonderful to hear that our team went above and beyond to ensure you had everything you needed and greeted you with a warm smile. We truly appreciate your kind words and will be sure to pass along your accolades to Mary. We hope to welcome you back to Signia by Hilton Atlanta Georgia World Congress Center for another enjoyable stay in the future!
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This place is not worth the money. TV in our room did not work and the room phone to call guest services did not work. Elevators are constantly getting stuck, wifi, and the hotels systems kept going down. Hotel is still under construction with noise throughout the night. Hotel security is constantly nagging people about the way they sit on the furniture or if a child does not have shoes on. Valet misplaced our car keys.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is nice BUT...IF you are driving a car DO NOT COUNT ON PARKING! we arrived at our check-in hour only to be told that the valet parking lot was full due to multiple events that night. So we had to find our own overnight parking which is incredibly hard in downtown Atlanta - first, they told us to go to 'the red deck' which was behind the hotel (about a 15 min walk) but the red deck informed us they didn't offer overnight parking. I called the hotel and was told about an overnight deck on the other side of Atlanta which was next to a Marta station so I could take Marta from the deck to the hotel (!) . This was totally unacceptable. So after paying $500/night for a room I had to drive around downtown atlanta searching for a sketchy surface lot to park my car overnight - and get up at 6 AM to pay so my car wasn't booted. Terrible experience. I lost a couple of hours and missed the first part of my event. I would never ever have booked this hotel if I knew there was no parking available.
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Date of stay: May 2024
Value
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Location
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Trip type: Travelled with family
Room Tip:Nice hotel but parking is not guaranteed -and VERY hard to find in downtown Atlanta. So if you...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Signia By Hilton Atlanta Georgia World Congress Center
Responded 8 May 2024
Dear Yvonne, Thank you for sharing your feedback. We're sorry to hear about the parking challenges you experienced during your stay. We understand how frustrating this must have been, especially when attending an event. We're addressing the issue and always looking for ways to better serve our guests. We hope to have another opportunity to provide you with a smoother experience.
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There are more places to choose from in the Atlanta area.
PRICE RANGE
HK$1,445 - HK$2,990 (Based on Average Rates for a Standard Room)
LOCATION
United StatesGeorgiaAtlanta
NUMBER OF ROOMS
976
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Are there any historical sites close to Signia By Hilton Atlanta Georgia World Congress Center?
Many travellers enjoy visiting Martin Luther King Jr. National Historic Site (2.6 km), Oakland Cemetery (2.9 km), and Centennial Olympic Park (0.7 km).
