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The Westin Peachtree Plaza, Atlanta

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210 Peachtree St. NW, Atlanta, GA 30303-1745
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Aquarium Package
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US$220
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Traveller (1269)
Room & Suite (520)
Dining (135)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
  • Contactless check-in
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Updated 12/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Peachtree Plaza, Atlanta
Updated 12/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#88 of 196 hotels in Atlanta
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
The Westin Peachtree Plaza, Atlanta Rises 73 floors above the heart of downtown Atlanta, Georgia, features world-class service, superb amenities, and an unparalleled location. Our hotel is moments away from Atlanta's best-known attractions - from the Georgia Aquarium and the World of Coca-Cola to State Farm Arena Arena, Centennial Olympic Park, and the Mercedes-Benz Stadium.
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Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Car hire
Valet parking
Paid wifi
Indoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Snack bar
Wine / champagne
Rooftop bar
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
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Room features
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Room service
Safe
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
City View
Languages Spoken
English
Hotel links
Special Offer:Aquarium Package
3601Reviews57Q+A100Room tips
Traveller rating
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Popular mentions
Ichaves99 wrote a review 10 Jul
Hialeah, Florida3 contributions
I’m completely disappointed with this Westin!!! The valet is overpriced at 49 per night, the refrigerator in the room is not working, there were only 3 towels in the room, the bar food was overcooked … and it does not end there. After a long days of sightseeing throughout the download area, we come back to the room and the room was not serviced. The lady at Service Express tells me that I had to request it. No one at checkin informed us that we had to request the service to organize the room. I’m complete shocked at the lack of service and cleanliness of the hotel. They also force everyone to enter they one entrance… all the other doors are closed.
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Date of stay: July 2021Trip type: Travelled with family
Room Tip: Stay away!!
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Response from Team Marriott, Guest Services / Front Office at The Westin Peachtree Plaza, Atlanta
Responded 1 week ago
Dear Ichaves99, Thank you for choosing our hotel and leaving a review of your stay. Please accept our apologies for any concerns that inconvenienced you during your visit. We regret not exceeding your expectations, and we hope you will give us another chance to provide you with the intuitive, meaningful service you should always expect from us. Be Well, Ron Tarson General Manager
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florabella59 wrote a review 8 Jul
Pensacola, Florida178 contributions86 helpful votes
Our room over looked Centennial Park, the Skyview Wheel and CNN as well as the Aquarium. It was spacious and included a nice desk area with plenty of portals for phone chargers. The window was floor to ceiling and very wide so the view was almost panoramic. There is a small rerigerator.That's pretty much the good of the room. The walls were pain chipped and the bathroom was most likely made for a gnome. There is no housekeeping at the moment unless you ask for it. You have to ask for towels, coffee, cups, etc when you need it. Location wise it is good as its near the attractions mentioned. There are many restaurants nearby but unfortunately many are closed. There is a Starbucks on site, a cafe for breakfast. A rather expensive restaurant is on a high level of the hotel but we did not go to it. I found the staff friendly and helpful,
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Date of stay: July 2021
1 Helpful vote
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Response from Team Marriott, Guest Services / Front Office at The Westin Peachtree Plaza, Atlanta
Responded 2 weeks ago
Dear florabella59, Thank you for choosing our hotel and leaving a review of your stay. While we are elated to know you enjoyed your overall time with us, we are sorry for any concerns that inconvenienced you during your visit. We regret not exceeding your expectations and are grateful for your feedback as we are constantly striving to strengthen our guest experience. We hope you will give us another chance to provide you with the integrated, meaningful stay you should always expect from us. Be Well, Ron Tarson General Manager
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Roving791045 wrote a review 6 Jul
1 contribution
Paid a lot of money to stay 2 nights. In my room there was only a king bed asked for a rollabed since they dont offer sofabed and they wanted to charge extra. I was dissatisfied with the place already with the pool being closed so i told them i wanted a refund, they canceled my reservation but charged me one night stay anyway even though i didnt stay but 5 minutes in the room. The manager was unprofessional and extremely rude i will now be using Hilton properties. Dont stay here horrible service.
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Date of stay: July 2021Trip type: Travelled with family
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Response from Team Marriott, Guest Services / Front Office at The Westin Peachtree Plaza, Atlanta
Responded 2 weeks ago
Dear Roving791045, Thank you for your recent visit and also for your review. We want to extend our sincere apologies for the inconveniences you experienced. We request you to reach out to our front desk for any assistance regarding the charges. We hope that you will stay with us again so that we can provide you with the exceptional hospitality for which we are known. Be Well, Ron Tarson General Manager
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Jeremy H wrote a review Jun 2021
1 contribution
+1
We visited this hotel at the end of may. Room was horribly dirty. Staff was unpleasant. Tried to file a complaint with Mariot directly no one ever picks up. To say we are disappointed is an understatement. GM refused to meet with us on several occasions. The rooms were so unkept that we slept on the floor. There was a human feces stain on one of the mattresses, the other mattress had a moldy comforter. Pictures show the mold on the desks, the layer of dust that covered everything, the moldy sheets. The toothpaste on the walls the clump of hair on the floor. It was GROSS. We ordered brownies for the children and were told 20 mins. The brownies didnt get there for an hour and a half. We went to sleep. They woke us up and delivered them. There are sooo many complaints just like this one on here. I wish I would have listened to them before I wasted a trip here. The GM seems to write thank you for letting us know. Without this we cannot grow or something to that effect. Its obvious the problem starts with him and his inability to properly run this establishment. I am filing with the BBB and writing a letter Mariot.
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Date of stay: May 2021Trip type: Travelled with family
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Response from Team Marriott, Guest Services / Front Office at The Westin Peachtree Plaza, Atlanta
Responded 3 weeks ago
Dear jeremyhP7111NH, We appreciate you bringing these concerns to our attention. We are grateful for your thoughts on this matter and also for your patience. Thank you for your time; you have our assurance that we will address your comments appropriately. Sincerely, Management
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Lexi M wrote a review Jun 2021
1 contribution1 helpful vote
I never write reviews especially negative ones, but I felt this was necessary after I reached out to management privately and their response was generic and not heartfelt where I’ve contemplated on sharing. To quote them exactly, “We appreciate your feedback and take it as a learning experience and hope you stay with us again”... Really? NEVER again. Being a valued bonvoy member for years and even getting married at another Marriott location I am disgusted with the customer service. Long story short, this hotel is a dump for the cost... I spoke with management upon our arrival about the lock that was ripped off the door, toilet paper holder that was hanging on by a thread, the shower missing tiles and leaking, the bed being stained, the one inch thick dust bunnies etc. and they moved us to another room which wasn’t much different. I was concerned about bed bugs and expressed why but wasn’t listened to. My husband comes to ATL frequently for work and agreed this was by far the grossest, unkept hotel he’s stayed in for the 5+ years he’s been traveling here. And for the cost it was absurd. For $200+/night I feel like we could have stayed at a much better hotel. If the Atlanta Mart wasn’t happening, we would have left the first night to go somewhere else. Please read reviews before booking. They need a big time renovation too. I regret not doing this prior to our arrival. Moving forward my husbands company will no longer be booking here which is a shame.
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Date of stay: April 2021Trip type: Travelled on business
1 Helpful vote
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Response from Team Marriott, Guest Services / Front Office at The Westin Peachtree Plaza, Atlanta
Responded 7 Jun 2021
Dear Travelingtheworld860, We can totally understand your sentiments and frustrations with your previous experience not living up to your expectations. We are concerned to read all the instances you have encountered. We follow the most rigorous industry standards when it comes to the cleanliness and pest control of our rooms, but the room you occupied will be professionally inspected and treated as a precaution. We truly hope you will allow us another opportunity so we can win back your trust. Be Well, Ron Tarson General Manager
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PRICE RANGE
US$161 - US$351 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin peachtree plaza hotel atlanta, westin hotel atlanta, westin atlanta, atlanta westin, westin peachtree plaza
LOCATION
United StatesGeorgiaAtlantaDowntown
NUMBER OF ROOMS
1073
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Frequently Asked Questions about The Westin Peachtree Plaza, Atlanta
Which popular attractions are close to The Westin Peachtree Plaza, Atlanta?
Nearby attractions include Time to Escape: the Escape Room Experience (Downtown Atlanta) (0.2 km), Agatha's Mystery Theater (0.2 km), and Escape The Room Atlanta (0.1 km).
What are some of the property amenities at The Westin Peachtree Plaza, Atlanta?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and an on-site restaurant.
Which room amenities are available at The Westin Peachtree Plaza, Atlanta?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Peachtree Plaza, Atlanta?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Westin Peachtree Plaza, Atlanta?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to The Westin Peachtree Plaza, Atlanta?
Conveniently located restaurants include Aviva by Kameel, Red Phone Booth, and Ray's in the City.
Are there opportunities to exercise at The Westin Peachtree Plaza, Atlanta?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is The Westin Peachtree Plaza, Atlanta located near the city centre?
Yes, it is 0.3 km away from the centre of Atlanta.
Are pets allowed at The Westin Peachtree Plaza, Atlanta?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Peachtree Plaza, Atlanta offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Westin Peachtree Plaza, Atlanta?
Many travellers enjoy visiting Martin Luther King Jr. National Historic Site (1.4 km), Oakland Cemetery (2.0 km), and Centennial Olympic Park (0.6 km).