Poor service, quite expensive. Very long check in. Very quick check out. Rooms need some renovations. Bathroom: the tube had poor and dirty plastic and the water tab was broken. Breakfast was very normal. Very good wifi Of course very convenient to visit the show.
This is a fantastic hotel that harkens back to a simpler time. Tastefully decorated with 1950s classic era decor and memorobilia, the hotel is well located in Atlanta downtown, easy walking distance to attractions and restaurants and bars, and has very friendly and helpful staff. I got bumped up to a suite, which was very nice! Comfortable, well appointed and definitely a very nice hotel. I've stayed before, and I think this will remain my go to in Atlanta!
Ana and Tiana were fantastic and made my visit as sweet as the cookies. The entire front desk crew and the catering team that supported the SREB summit I attended were excellent. Great team! I would definitely visit again if I am back in Atlanta.
The staff was very friendly and helpful. The location was walking distance to our excursions. The room was well appointed, but there were a few minor issues that we didn't report until checkout. We only stayed one night and enjoyed the breakfast buffet. The safe in the room was not operating, the fridge handle was broken and the bathroom door didn't close completely. Nothing that truly interfered with our stay. Everything was very clean and I would return and would recommend this hotel.
Terrible. As a Hilton member, I WILL NEVER STAY AT THIS HOTEL AGAIN. The front desk staff were EXTREMELY rude. Upon check-in, I was not acknowledged as a Hilton Member. (No Gift bag etc..) when mentioned, the staff looked at me as if I was wrong. I get the overall concept of the hotel but its still a NO for me. No parking & when i attempted to ask about parking the desk clerk in training tried to "shhh" me. NO SIR. Customer Service training for the front desk staff would be helpful.
This is now my go to hotel when in Atlanta. Great location and staff is so friendly, helpful. Absolutely love their breakfast buffet. Brian always goes out of his way to help me. Love chatting with him. I am always welcomed as a Hilton Diamond Member here, and have received a free upgrade to a suite every time I have requested. Room is clean, shower is incredible, bed is super comfortable, and the AC blows well keeping room at your desired temperature. The retro-1960s decor is charming too. This property is easy to get to from the MARTA and a quick 30-minutes to/from the airport via MARTA. Highly recommend.
The location of the building is not perfect. Downtown, many homeless, old and rough. The first day I needed to park. Initial balk at $50 for valet parking at the hotel caused me to use a garage. By the time I was done in 24 hours I incurred 174.00 in parking charges. There was no resolution. It ended up cheaper to use the valet. This, however added to the cost of the stay significantly. Centennial Park is around the corner and those sights are worth seeing. Especially the National Center for Civil and Human Rights. The food in Atlanta was incredible. Considering the number of homeless, the city was clean everywhere and in every neighborhood. People were friendly wherever we went. Inquisitive and helpful.
Booked this hotel for a group of male mentees for our annual Social Justice and College Tour. Checked in late and Tiara, the Assistant Manager, was able to meet all of our needs including parking for our charter bus at 11:00 pm for a reasonable rate. The breakfast bar was also incredible. Will definitely book here again in the coming years Thank you again Tiara and Marva.
Was here with a group meeting and was treated well. Loved the Mustang artwork in my hotel room! Would have felt differently if it was a Camaro ...lol. Food was good and staff during our meeting was efficient and friendly. Part of the property are a bit worn like some carpeting and furniture. Bar area is convenient and I heard the breakfast was quite good.
Booked this hotel because of the reviews, location and being a Hilton brand - had other options close that I could have booked but was being economical - never again! Hotel looks like it’s been ridden hard and put away wet - wear and tear, smells, things out of order. Desk in our room had visible chunks out of it, barn door for bathroom was almost impossible to get open - list goes on. Thankfully only there for two nights otherwise would have moved - not worth the money - AT ALL.