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About
#15 of 21 hotels in Cambridge
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Timeless elegance is interwoven with modern conveniences at Sheraton Commander Hotel in Cambridge, Massachusetts. Our hotel near Harvard Square is located near boutiques, restaurants, and prestigious academic institutions. Paying homage to our colonial heritage, our hotel boasts a modern design with subtle, revolutionary-era flair. From our central location to thoughtful amenities, you can expect a legendary stay at Sheraton Commander Hotel.
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Property amenities
Electric vehicle charging station
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling offsite
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Car hire
Valet parking
Paid private parking on-site
Wifi
Paid internet
Restaurant
Breakfast available
Breakfast buffet
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Concierge
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Seating area
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English, Spanish
Location
85Good for walkers
Grade: 85 out of 100
24Restaurantswithin 0.5 km
11Attractionswithin 0.5 km
Contact
16 Garden Street, Cambridge, MA 02138
Getting there
HarvardBoston T7 min
PorterBoston T16 min
Car HireSee all Cambridge car hire
Nearby restaurants
L.A. Burdick Handmade Chocolates
349 reviews5 minCafe
Alden & Harlow
553 reviews6 minAmerican
Toscano Harvard Square
458 reviews5 minItalian
Harvest
504 reviews6 minAmerican
See all nearby restaurantsNearby attractions
Longfellow House Washington's Headquarters National Historic Site
172 reviews4 minHistoric Sites
Harvard Cooperative Society
157 reviews7 minSpeciality & Gift Shops
A.R.T. - American Repertory Theater
88 reviews4 minTheatres
Club Passim
54 reviews6 minBars & Clubs
See all nearby attractions347Reviews5Q+A51Room tips
Reviews
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A nice place with roomy rooms but with an outstandingly bad breakfast. Cannot believe this is a five star hotel. I would rather say three stars. The location is great if you’re visiting Harvard and a good connections with taxis and Ubers. The staff in the bar could use some service training.
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Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from michael guleserian, General Manager at Sheraton Commander Hotel
Responded 2 weeks ago
Dear Guest, Thank you for sharing your experience online. I’m sorry we missed the mark during your. We’d love to learn more details about your experience. Please email me directly at Michael.guleserian@sheratoncommander.com so I can better understand what areas need attention. I hope will visit us again the next time you come to Cambridge for a flawless stay. Warmly, Michael Guleserian General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very traditional hotel, fitting the location adjacent to Harvard Yard and the Harvard campus. Very clean room with traditional furnishings including dark wood furniture, four poster canopy bed, and large closet.
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Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
If you are looking for hip and modern then the Sheraton Commander is not for you but if what you want is an extremely comfortable room that is quiet and well furnished, in a hotel that has a certain understated class and quality then this hotel is perfect. The building is somewhat older so the walls are nice and solid which makes the rooms quiet. They are also fairly large. The hotel restaurant is good too and the hotel is an easy five minute walk to Harvard Square. We have stayed three times in the past year and look forward to staying there again next time we are in town.
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Date of stay: March 2023
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Oh, Sheraton Commander Oh, how I long to be there Slow waltzing over the bridge Lost in a beautiful hymn No, I'm not one of the kids There you are There you are George Washington, he took command At the foot of the tree I took my pill, I caught a chill I remember these streets But it all doesn't mean What it used to to me
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Date of stay: December 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Steve M wrote a review Jan 2023
This hotel is horrible. It’s a billion years old with no amenities. Good luck finding a snack. No indoor pool. Parking is atrocious and using the valet takes longer than going through airport security. We stayed on the first floor while a party was taking place in the ballroom and we might as well have been in the DJ booth. The bass was shaking the furniture as we sang along through the paper thin walls. I’d rather sleep in my car.
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from michael guleserian, General Manager at Sheraton Commander Hotel
Responded 8 Jan 2023
Dear Guest, Thank you for your online comments. I’m sorry you had a negative experience while staying at our hotel. Please contact me directly at Michael.guleserian@sheratoncommander.com so I can resolve any challenges you experienced during your visit. Warmly, Michael Guleserian General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was an average hotel, but there was loud street noises. The ground floor was the prettiest floor, the others were a dissapointment. The gym was good, though, but it was deserted, not much people were there. I think overall this hotel is a 3 night max stay because it really didn't have much too it, and the bathroom was to small. The location was great. There was a view of Cambridge Common and it was close too town, where there was the Coop, Dunkin DOnuts and a lovely cafe called Tatte. Close by too Harvard and also nearby the Charles River. The 'T' is near Starbucks, and the place Sheraton Commander is, is good about this place. Next time I reccomend staying at the near by hotel, The Charles Hotel, or another hotel would be nice to try out. The staff were nice and greeting, but when you ask them a question, like "can we stay an hour or two more before we check out?" they don't give you much of an answer. But, the luggage holder was very good and quick to arrive and take our luggage. Its not too faraway from Logan airport, 60mins max on 'T' and 45mins max with cab. The cab driver who drove us there, though, was nice and spirited and drove us very officentally over the bridge, The room was decorated in an average way. It kinda looked like Travelodge*. *some Travelodge's are very nice, but this one was bog standard.…
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Date of stay: December 2022
Rooms
Cleanliness
Service
Room Tip: we had room 403 wich was fine i guess
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from michael guleserian, General Manager at Sheraton Commander Hotel
Responded 3 Jan 2023
Dear guest, Thank you for the detailed review from your recent visit. I'm glad you liked our location and our bell staff. I'm sorry our design did not resonate with you. We do renovate our property on a regular cycle. As you can imagine, Covid pushed back our regular timeline. We are at the beginning stages of planning and designing and look forward to updating our rooms once we have chosen a design that makes sense for our hotel and our guests. We look forward to welcoming you back the next time you visit Cambridge. Warmly, Michael Guleserian General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I left after 2 days of terrible service and no sleep and I am a lifetime Marriott Platinum Elite member. They promised to move me away from the street they didn't. They promised to credit me 1 night lodging, they didn't. The manager wouldn't even tke my call personally. Ove 600 nights at Marriott brands and this was the worst!
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Date of stay: December 2022Trip type: Travelled on business
Rooms
Cleanliness
Service
Room Tip: Don't stay here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from michael guleserian, General Manager at Sheraton Commander Hotel
Responded 30 Dec 2022
Dear phild436, Thank you for providing olive feedback from your stay with us. I'm sorry your room did not meet your expectations. Please contact me at michael.guleserian@sheratoncommander.com with the details of your experience so I can investigate and make any corrections needed. Warmly, Michael Guleserian General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My biggest takeaway is the professionalism of the staff. Front desk, restaurant, housekeeping were all first rate, a hard thing to achieve these days. The location is very convenient - a short walk to Harvard Square and campus. The hotel lobby is welcoming, and the business center was functioning and stocked - printers had ink & paper, something that should be a no-brainer, but many hotels fail here. My Marriott elite status got us an upgrade to a junior suite which was extremely spacious. We had room for a rollaway bed and all the stuff we were moving into an apartment, without feeling cramped. The breakfast buffet was above average, and the wait staff was extremely attentive. In the evening, bartender Jim takes care of everyone’s needs and makes you feel like you’re family. Overall, a huge win for first time visitor. I’ll definitely use this property again.…
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Nicely renovated old hotel with beautiful Adam-Style plasterwork in lobby. Our room was spacious but not too large, and the bed was very comfortable. What they got right: no outside noise whatever--absolute quiet, two types of pillows (one for back sleepers and a softer one for side-stomach sleepers), great light in bathroom from the mirror's light frame, a subtle warm/neutral color scheme, and fast elevators. What they got wrong: practically everything on the service side--the room was not cleaned or freshened during out stay, requests for supplies (cups, coffee) were not fulfilled, and promised wake-up calls did not occur.
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Date of stay: November 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from michael guleserian, General Manager at Sheraton Commander Hotel
Responded 8 Nov 2022
Dear guest, Thank you for your online comments. I’m glad you liked our hotel, your room, our historic details etc. I’m sorry we missed the mark with service during your stay. I will work with my team to make sure we eliminate these issues for you and all future guests. We look forward to welcoming you back for a great stay the next time you visit Cambridge. Warmly, Michael Guleserian General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We recently stayed at the Sheraton Commander hotel as we were visiting our daughter in Boston. It is three blocks away from her apartment so it was super convenient. We've stayed at the Charles before, but the rate was much higher. We didn't realize it was First Year parents weekend at Harvard, so the rates were certainly inflated. Overall it was a good experience. The building dates back to the 1920s. The rooms were probably updated in the late 1980s/early 1990s. They can certainly use a refresh. The bathroom was small, but that's expected for an old hotel even after renovation. Parking is $45 a day, which i think is expensive and I was disappointed that the hotel does not have complimentary coffee in the morning. Of course I paid $5 for coffee at the restaurant. I know there is a coffee maker in the room, but the coffee is never as good. Overall, the level of service was good. The staff was helpful in regards to some special needs and sent an engineer quickly to resolve the AC problem. Ideally, 3.5 stars is probably better but I went with four stars because of the service.…
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Date of stay: November 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$324 - US$518 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton cambridge, cambridge sheraton
LOCATION
United StatesMassachusettsCambridge
NUMBER OF ROOMS
175
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Claim Your ListingSHERATON COMMANDER HOTEL - Updated 2023 Prices & Reviews (Cambridge, MA)
Frequently Asked Questions about Sheraton Commander Hotel
Which popular attractions are close to Sheraton Commander Hotel?
Nearby attractions include Longfellow House Washington's Headquarters National Historic Site (0.3 km), A.R.T. - American Repertory Theater (0.3 km), and Club Passim (0.4 km).
What are some of the property amenities at Sheraton Commander Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Sheraton Commander Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Sheraton Commander Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Commander Hotel?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Sheraton Commander Hotel?
Conveniently located restaurants include L.A. Burdick Handmade Chocolates, Alden & Harlow, and Toscano Harvard Square.
Are there opportunities to exercise at Sheraton Commander Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Sheraton Commander Hotel located near the city centre?
Yes, it is 0.7 km away from the centre of Cambridge.
Are pets allowed at Sheraton Commander Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Commander Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Sheraton Commander Hotel?
The staff speaks multiple languages, including English and Spanish.