Meh. The hotel is nice but; early morning when others are showering etc - the plumbing in my bath gurgles non-stop! The elevators are ridiculously slow. The room was nice. Daily maid service. Etc. My advice - be in shape and take stairs and stay away from rooms 52X
Great location, friendly staff , good benefits for titanium elite . M club is also a restaurant which does limit some hours but gives great options for evening complimentary appetizer and dessert. Lots of restaurant options and easy access to subway . Hope to stay again soon !!
This hotel is very clean. The food at the M Club is not the best for dinner but the breakfast is good. We arrived late and do not want to go out so we just ate there for dinner. Our family of 4 got diarrhea the next day. There are 4 elevators but operating at slow speed. The WIFI is very slow and not free either since I am Silver Elite Member, we got it for free but so we just end up using out hotspot from our cell phone since we do not wish to purchase the premium price. We booked 2 rooms. The rooms are clean but need a lot of improvement to control the noise issue from the hallway and since the hotel is located above subway system we can hear subway moving from 5th floor rooms. The room doors need to install door sweep and should offer 2 Queens Beds instead of 2 Double Beds for the price. It is conveniently located near MIT and MIT Museum which is where are most spending time for. The valet parking cost $55.00 per night which include in/out privileges which I personally like. The house keeping staff has better manner than Front Desk Staffs, she is always smiling and greet to us as we walk by her (Front Desk Staffs need to learn that manner from her, no matter what time the guests are checking or/and out). Finally, it was a good stay for us due to the location.…
Very comfortable, clean and stylish . Staff extremely professional and accommodating. Location one mile from Mass Gen hospital, middle of booming Kendall Square, which has wonderful restaurants that are reasonably priced. Gina, manager, handled a personal challenge that we had with grace, compassion, and kindness. A great switch from Boston Hotels.
The room was great and hotel was in a perfect location. The best part about my stay was Faila at reception, who went above and beyond to help with issues I had with Booking.com when booking the hotel (avoid them). She was incredible, and I'd return because of her
This is our second stay at Boston Marriott Cambridge and it is perfect. The covered garage keeps you out of the rain, the check in experience was quick and easy. There is a Japanese steak house on the premises, which was fantastic. Our room had a beautiful view, was very spacious, with a bathtub and refrigerator. Even the ice machine was nearby. Our concierge Deyli helped us find our way around the hotel and neighborhood. A favorite among many excellent Marriott experiences.
Property is in a good location next to MIT. More of a business feel and not for families. The beds are TINY. I’d advise choosing a different hotel if you have a family of 4 as we did not get any sleep. Platinum status recognition was non existent with the exception of the complimentary breakfast which was good. We couldn’t get water after multiple attempts. I submitted for a suite night award and was denied although multiple suites were listed until the last day, and they were unable to accommodate. Poor experience on the 8th and last stay at all of Marriott properties of our road trip. We wish we would of stayed elsewhere.
If you are visiting MIT, this is the perfect hotel. Just use the side exit! It is so walk-able. Unbelievable! The carpark fees is exorbitant though. But looks like parking in Boston is expensive! There are few restaurant within reasonable walking distance. But need make reservations.
This hotel was great. Clean, accessible to food/restaurants, grocery and subway Staff great! Anything we asked for or needed was handled. Breakfast was also great. Felt safe walking to MIT and other areas. Will stay again.
Stayed for the long graduation weekend, and while the hotel was busy, it didn’t feel crowded. Service was good and having Charles River for a view in the corner, floor to ceiling window, made the stay better. Saw some reviews that the rooms are dated, but that’s not the case with our room. The carpet wasn’t threadbare, no peeling wallpaper, scuffed furniture, etc. Reason for 3 stars, while the room was spotless, the carpet was clean, and I didn’t see any dust in the corners and crevices, my allergy was so bad that I felt more relief being outside (or in the car) than being inside the room. It’s gotta be the drapes. Didn’t really realize it until we checked out 3 days later. In addition, dining option is very limited. They have the M Lounge for breakfast, but no room service. There’s a small selection of sandwiches you can order from the kitchen, but if I’m not mistaken they are served in bags, and you can only order during certain hours. Red line is right outside, and Newbury St shopping is also a very quick Uber ride across the river.…
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