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Four Seasons Resort Hualalai

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72-100 Ka'upulehu Drive, Kailua-Kona, Island of Hawaii, HI 96740-5610
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Bed And Breakfast
US$1,540
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Traveller (2293)
Pool & Beach (573)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 30/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Seasons Resort Hualalai
Updated 30/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 14 hotels in Kailua-Kona
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Resting on the picturesque Kona-Kohala coast of Hawaii Island, the Four Seasons Resort Hualalai combines the warm aloha of the Islands with the impeccable signature service recognized by Four Seasons guests worldwide. With 249 guest rooms, an award-winning golf course, and seven pools, Four Seasons Resort Hualalai is the only Forbes Five Star and AAA Five Diamond Rated Resort in Hawaii. The Resort offers five dining options, including 'ULU Ocean Grill + Sushi Lounge, the only Forbes star-rated restaurant on the Island. Chefs in each dining outlet work with ingredients from over 160 local farms, and over 75% of the food served is from Hawaii Island. The comfortable and spacious accommodations at the Resort are housed in intimate two-story bungalows arranged in small crescents along the beachfront and golf course. Additional features include an Ocean Adventures team, seven tennis courts, a spa with 14 treatment rooms and salon services, and a Cultural Center with classes and activities highlighting Hawaiian culture.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Boating
Babysitting
Valet parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Saltwater pool
Plunge pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary welcome drink
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Canoeing
Diving
Golf course
Snorkelling
Tennis court
Water sport equipment rentals
Aerobics
Evening entertainment
Fishing
Board games / puzzles
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Baggage storage
Concierge
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Coffee / tea maker
Minibar
Flatscreen TV
Room service
Safe
Iron
Refrigerator
On-demand films
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Family
Languages Spoken
English, Japanese
Hotel links
Special Offer:Bed And Breakfast
3570Reviews135Q+A100Room tips
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Popular mentions
Rx-art wrote a review Jul 2021
Los Angeles, California106 contributions55 helpful votes
+1
Let me start off saying my favorite four seasons to date is punta mita. I don’t know if it’s fair to compare this one to one in another country, but it’s inevitable. Also I know it’s Covid and the resorts are just coming back to life so they got a pass for that Kids for all seasons didn’t greet us at the lobby like punta mita and the guy didn’t even tell us what was going on for today. Just gave us a paper print out. Golf cart to room but he didn’t show us how everything worked or tell us where everything was. Didn’t show me where the laundry was or take us by kids for all seasons. No chair reservations at pool. You know it’s bad when you’re at one resort and you’re already regretting not having gone to the other one that is your gold standard. First day was kind of a let down. We had never stayed here before. I remember when I was younger, a lot of friends on Oahu had had their honeymoon here. Rooms: newly remodeled and bathrooms have fans which are nice but toilet door is slotted so no privacy there although there are pocket doors to the bathroom itself. Ours wouldn’t close all the way. Kids did not get the usual welcome package. It wasn’t until they were playing with a little boy their age at the pool who said the water toy he had came in a bag with a stuffed animal and some other stuff that we realized. Service was spotty. Sometimes we wouldn’t get turn down service and sometimes they would try to come after we were sleeping. Day 1: Beach tree Poke bowl $37- good but a lot of rice and the rice was really plain - I think it would have been better on a salad or with furikake rice. Kids burgers $12 had buns thantlooked smashed and flat like they just came out of a bag. Pool service : sat for about 2 hours on the first day and no one in a blue shirt came to see it I wanted water or anything to drink. Really the reason we stay at the FS instead of the Waikoloa is for the service and so i can lounge in my lounge chair and someone can wait on me and bring me a ridiculously expensive drink, am I right? After about 15 min a guy in a white shirt came and asked if i wanted towel covers for the chair. Had to go up to the little shack and request a water at around the 1,5 hr mark even though three waiters walked passed me about 50 times. No sunblock advertised but they have it if you ask. Pool service improved on subsequent days. Popsicles at around 1:30 but where’s the sunglasses doctor? Shaved ice : they should be embarrassed. Considering Hawaii and shaved ice are as synonymous as big island and Mauna Kea , this is the WORST shaved ice in Hawaii EVER. It’s a snow cone pretending to be a shaved ice. Ice is crunchy and tiny pieces of ice and should be shaved, fluffy and soft. Syrup is too sweet. It was like being at a resort in Montana that’s trying to make like it’s Hawaiian. And for two for almost $20? Ridiculous. Big island shaved ice company at Waikoloa shopping center has real shaved ice. But really, if you’re the four seasons and supposed to be so amazing no one wants to leave your property, you should invest in a better shaved ice machine. Hualalai grill: octopus appetizer. For $23 it’s only ok. You get one tentacle and I’m sorry to say it was chewy. They need to send the chef to osteria mozza in LA or the four seasons punta mita to learn how to make octopus. Residence beach house - highly recommend for a relaxed atmosphere and restaurant on the beach but harder to get reservations as priority is given to the residences. But they can tell you by 3:30. We went at 5:30 and it wasn’t busy at all. Food was great! My favorite restaurant of them all for the atmosphere and simple cuisine. Trading post is a great deal ( comparatively) for breakfast and grab and go stuff. Lagoon in the ocean was better than their lagoon - it had lots of turtles but be careful wading in as they have urchins. Also go earlier when tide is lower. Free snorkel rental Overall service was good. Everyone willing to do things that were asked but I can’t say that anyone went the extra mile except for the vallet guy who threw four umbrullas into our trunk and saved us from getting soaked when we told him we were going to Hilo for the day. Cheers to him!
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Date of stay: July 2021Trip type: Travelled with family
1 Helpful vote
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Response from Mark Ley, Marketing at Four Seasons Resort Hualalai
Responded 3 days ago
Aloha, I want to thank you for sharing your experience with us, I sincerely apologize that your stay did not meet your expectations. We appreciate you taking the time to show us room for improvement. I want to thank you for taking the time to provide such valuable feedback as we're always looking for ways to improve. If you would like to provide any additional comments please feel free to contact me directly at any time. Mark Ley Director of Marketing Mark.Ley@Fourseasons.com
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mza455 wrote a review Jul 2021
San Francisco, California8 contributions5 helpful votes
The hotel is amazing - it really has been described so well by others. It was truly relaxing. I especially wanted to call out Executive Chef Richard Polhemus - as our son has a whole host of allergies which makes traveling difficult. Richard made it all so easy for us. He arranged a menu before we got there. He made sure that every other chef knew about our son's allergies, and any time we went for dining - it was a seamless, smooth experience, including a special breakfast for him (they even arranged ordering a special pancake mix for him). Thank you Chef Richard for making this such a mentally relaxing vacation for us.
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Date of stay: June 2021
Location
Service
Sleep Quality
1 Helpful vote
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Response from Mark Ley, Marketing at Four Seasons Resort Hualalai
Responded 4 days ago
Aloha! Thank you so much for taking the time to leave us such a wonderful review. We are ecstatic to hear that we could provide the ease and relief of travel with your sons dietary restrictions. We'll be sure to share your feedback with Chef Richard and our amazing team, who strive to facilitate special experiences for our guests time and again. We hope to see you and your family enjoying special pancakes again soon in paradise! Mark Ley Director of Marketing Mark.Ley@Fourseasons.com
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RDUB wrote a review Jul 2021
4 contributions1 helpful vote
DO NOT VISIT during covid. Having been four seasons fans for years, understand they are not capable of operating under covid. The four seasons service they pride themselves on is literally gone. 30 minutes just to get a beach chair. 1 cocktail waitress in 3 hours. Restaurants are very slow and service is the problem there also. If you’re going to charge your normal rates DO YOUR JOB!! Yet another Biden policy casualty. If you pay people not to work, surprise, they won’t work. Holiday inn has better service.
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Date of stay: July 2021Trip type: Travelled as a couple
Room Tip: Open when you’re actually able to open.
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1 Helpful vote
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Response from Mark Ley, Marketing at Four Seasons Resort Hualalai
Responded 1 week ago
Aloha! Thank you for providing your valuable feedback, I am disheartened to hear that your recent experience with our services was less than ideal. We would appreciate any additional information you may offer, so please feel free to contact me directly at any time. Mark Ley Director of Marketing Mark.Ley@Fourseasons.com
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Junaid Adil wrote a review Jul 2021
Tucson, Arizona588 contributions151 helpful votes
It is as close as one could get to Heaven. A superb, sprawling property that has everything you’d want and more. An extremely friendly and helpful staff that went out of their way to make you feel welcome. The pond next to one of their many swimming pools with marine life that you can watch while snorkeling is something I have never seen anywhere before. The sport, spa gym facilities are top notch as are the various restaurants on the property.
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Date of stay: July 2021Trip type: Travelled with family
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Response from Mark Ley, Marketing at Four Seasons Resort Hualalai
Responded 1 week ago
Aloha, Thank you so much for taking the time to leave us such a wonderful review! We appreciate the feedback and are so happy to hear you had an overall positive experience with us here at Hualalai. We're so glad that you were able to enjoy your self at our newly renovated King's Pond. It is one of our great jems that we treasure dearly. We look forward to seeing you again soon! Mark Ley Director of Marketing Mark.Ley@Fourseasons.com
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Texas Travel Reporter wrote a review Jul 2021
7 contributions7 helpful votes
This was an amazing property. The service matched the exquisite location. Every person went above and beyond meeting our expectations, even the young man at the gate who waived excitedly each time he welcomed us back on the property. Wonderful dining options, beach and pools. The concierge was exceedingly knowledgeable and helpful. The rooms and grounds are beautiful but the staff is even better. If they have staffing issues you would never know, great job to the entire team and their leadership. We will be back to the Big Island and to this property, we miss them already!
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Date of stay: July 2021
Value
Service
Sleep Quality
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Response from Mark Ley, Marketing at Four Seasons Resort Hualalai
Responded 1 week ago
Aloha! Thank you so much for taking the time to leave us such a wonderful review! We are so grateful you chose to spend your vacation with us in this exquisite paradise. We're glad you had the chance to be welcomed at the resort entrance by Harley's smiling face! Our concierge team is here to help you create the most magical experience and we're so glad that they were able to help you. We cant wait to welcome you again soon! Mark Ley Director of Marketing Mark.Ley@Fourseasons.com
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PRICE RANGE
US$844 - US$1,545 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four seasons resort hualalai at historic ka`upulehu hotel kailua-kona, 4 seasons resort hualalai at historic ka`upulehu, four seasons kailua-kona, kailua-kona four seasons, four seasons hawaii, four seasons hualalai
LOCATION
United StatesHawaiiIsland of HawaiiKailua-Kona
NUMBER OF ROOMS
249
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Frequently Asked Questions about Four Seasons Resort Hualalai
Which popular attractions are close to Four Seasons Resort Hualalai?
Nearby attractions include Makalawena/Pu'u Ali'i (3.2 km), Manini'owali Beach (Kua Bay) (2.5 km), and Kiholo Bay (7.9 km).
What are some of the property amenities at Four Seasons Resort Hualalai?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Four Seasons Resort Hualalai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Four Seasons Resort Hualalai?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Four Seasons Resort Hualalai?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Four Seasons Resort Hualalai?
Conveniently located restaurants include Ulu Ocean Grill and Sushi Lounge, Beach Tree Restaurant Bar and Lounge, and Hualalai Grille.
Are there opportunities to exercise at Four Seasons Resort Hualalai?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Four Seasons Resort Hualalai have an airport shuttle?
Yes, Four Seasons Resort Hualalai offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Four Seasons Resort Hualalai?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Seasons Resort Hualalai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Four Seasons Resort Hualalai?
The staff speaks multiple languages, including English and Japanese.