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Hyatt Place New Orleans/Convention Center

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881 Convention Center Blvd, New Orleans, LA 70130-1754
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Traveller (161)
360
Panoramas (5)
Room & Suite (142)
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#82 of 181 hotels in New Orleans
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders GreenPartner
The Hyatt Place New Orleans/Convention Center hotel is located in the heart of New Orleans’ downtown Arts District, across the street from the Convention Center, and within walking distance of award-winning restaurants, museums and art galleries, shopping, Harrah’s Casino, the riverfront, Aquarium of the Americas, and the French Quarter. The hotel offers a dine-in atrium restaurant, a fitness and business center, three meeting spaces, and complimentary wireless Internet access in guest rooms and public areas. The hotel’s convenient location also offers a direct route to the city’s airport, only 20 minutes away.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English
1484Reviews38Q+A100Room tips
Traveller rating
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  • 169
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  • 61
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Popular mentions
huhohuhohu wrote a review 4 Sep
New York City, New York11 contributions13 helpful votes
I stayed in the hotel from 6/30 to 7/5. The hotel was kind of outdated and only offered to go bag breakfast (which was not very good) during COVID. I thought I will get full breakfast that’s why I chose this hotel otherwise I would have chosen the Hilton next door. The price of the hotel was quite good so I didn’t have a very high expectations. I checked in late on 6/30 and the front desk lady was very nice and friendly. It is not easy to find good people to work these days so I like to call out people who did a good job. She is also the whole reason why I give this hotel a 5 stars.
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Date of stay: June 2021Trip type: Travelled solo
1 Helpful vote
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Response from Island Hospitality Management, Owner at Hyatt Place New Orleans/Convention Center
Responded 1 week ago
We really appreciate you taking the time to let us know your thoughts about your recent stay. We are so glad to hear that we have exceeded your expectations in customer service during your stay.
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misc e wrote a review Aug 2021
Austin, United States2 contributions
Sorry to say, but please avoid the Hyatt. It appears Covid may have injured their ability to stand behind a once stellar reputation. I visited Hyatt Place New Orleans for an extended stay June 13, 2021. They were pleasant folks...until my vehicle was damaged by their valet. Minimum repairs of $11,000, not to include a rental vehicle and diminished value. The saddest part of the story is Hyatt's complete inability and obvious unwillingness to do the right thing and handle the incident. I paid all the tips and bills as usual, and only pleasantries had been exchanged with our provided documentation for repairs. It was an accident after all. Having received NO return calls EVER in almost two and a half months, I decided it's time to seek additional help for resolution. Hyatt's once great reputation leaves me amazed that they failed to even try and fake any sort of customer caring. They have taken zero interest in a resolution and failed to follow-up. I have contacted no fewer than Gary Pazon - Valet Manager, Victoria - Guest Services, Deborah - Guest Services, Julie Bonham - Guest Care Support and finally Jennifer Jones - Hyatt Place New Orleans General Manager, on numerous occasions. Please avoid the Hyatt!
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Date of stay: June 2021
Rooms
Location
Service
Trip type: Travelled on business
Room Tip: Avoid Valet...but there is no parking either
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kayhawkins2021 wrote a review Aug 2021
1 contribution
Carpet, Bathroom, and furniture were all dirty. Housekeeping did not even bother to vacuum, Or wipe down from the last guests. I had to use alcohol wipes in my purse to clean! Extremely disappointed!!
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
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Sleep Quality
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Response from Island Hospitality Management, Owner at Hyatt Place New Orleans/Convention Center
Responded 5 weeks ago
I am so sorry to read your feedback. It is not the type of feedback we usually receive and again I am so sorry for your less than perfect experience. Cleanliness of our guest rooms and everywhere throughout the hotel are the most important part of our jobs and we take them very seriously. Thank you again for your feedback and I hope you will give us another chance in the future to change your perception.
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msallisonc85 wrote a review Aug 2021
Nashville, Tennessee1 contribution
It’s was my first time visiting New Orleans and I absolutely loved it. The hotel staff was super nice and it’s really close to everything. It was also very clean and quiet I will definitely be returning.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Island Hospitality Management, Owner at Hyatt Place New Orleans/Convention Center
Responded 10 Aug 2021
Thank you so much for choosing our hotel for your stay. We are delighted that we exceeded your expectations and hope we get to welcome you back on your next visit soon!
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heidiiee wrote a review Aug 2021
1 contribution
The customer service and location is great, but the rooms aren’t cleaned properly and there’s an unpleasant smell. We found pee, dirty cotton swabs and dust in our bathroom. For the amount of money we paid (200+ each night after fees/tax) I’m very disappointed and disgusted.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Island Hospitality Management, Owner at Hyatt Place New Orleans/Convention Center
Responded 10 Aug 2021
Our deepest apologies for your experience, as this is not our standards and we take cleanliness very seriously. We will share your message appropriately within the organization.
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PRICE RANGE
US$118 - US$267 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel new orleans new orleans
FORMERLY KNOWN AS
Hotel New Orleans Convention Center
LOCATION
United StatesLouisianaNew OrleansCentral Business District / Warehouse/Central Business District
NUMBER OF ROOMS
170
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Frequently Asked Questions about Hyatt Place New Orleans/Convention Center
Which popular attractions are close to Hyatt Place New Orleans/Convention Center?
Nearby attractions include The Outlet Collection at Riverwalk (0.4 km), Warehouse District (0.3 km), and The Rusty Nail (0.5 km).
What are some of the property amenities at Hyatt Place New Orleans/Convention Center?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hyatt Place New Orleans/Convention Center?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Place New Orleans/Convention Center?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hyatt Place New Orleans/Convention Center?
Yes, parking is available to guests.
What are some restaurants close to Hyatt Place New Orleans/Convention Center?
Conveniently located restaurants include Two Chicks Cafe, Restaurant Rebirth, and Cochon Butcher.
Are there opportunities to exercise at Hyatt Place New Orleans/Convention Center?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Hyatt Place New Orleans/Convention Center?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Place New Orleans/Convention Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt Place New Orleans/Convention Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.