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The Pontchartrain Hotel

Traveller (266)
Room & Suite (131)
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Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Sitting directly on the historic St. Charles Avenue streetcar line in New Orleans, The Pontchartrain Hotel offers a variety of spacious suites to accommodate your every need. Hotel amenities include complimentary Wi-Fi, $30 Valet Parking, en suite bathroom includes Le Labo products, hair dryer and bathrobe. Room includes mini-bar with local favorites, alarm clock and in-room safe. Enjoy the famous Bayou Bar and the Hot Tin Roof top Bar!
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Property amenities
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Room Service
Banquet Room
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room features
Accessible rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Value
Art Deco Style
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:Complimentary Parking
Location
Full view
87Good for walkers
Grade: 87 out of 100
38Restaurantswithin 0.5 km
12Attractionswithin 0.5 km
Reviews (697)
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690 results
Traveller rating
535
107
28
9
11
Traveller type
Time of year
LanguageEnglish
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535
107
28
9
11
Show reviews that mention
All reviews hot tin rooftop bar garden district tin roof mile high pie tennessee williams streetcar named desire breakfast cafe magazine street french quarter streetcar stop lafayette cemetery charles avenue historic hotel wedding weekend street car line mini bar
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1 - 5 of 690 reviews
Reviewed yesterday

We had a lovely corner room/view for our wedding festivities. We had a corner room on the 8th floor. We enjoyed the room as well as the roof-top bar. Lots of fun going on all around us all weekend. I was worried about the noise...More

Date of stay: December 2018
Thank 159camilley
Hotel's Favourite
Reviewed 20 July 2018

Just returned from a two night trip taken primarily to enjoy the restaurants of New Orleans. This remodeled hotel was the perfect choice. The location in the Garden District is ideal; out of the craziness of the Quarter but close enough to there and the...More

Date of stay: July 2018
4  Thank HonchoTyler
Response from Pontchartrain H, General Manager at The Pontchartrain HotelResponded 24 July 2018

Dear HonchoTyler, Thank you for the great review! We hope to welcome you back soon! All the Best, Cody Bertone General Manager

Reviewed yesterday

If you do not want to stay right in the middle of the Bourbon street scene and have access to the Park and Zoo along the trolley line then this is the place to stay. You can step out to the trolley stop for access...More

Date of stay: February 2018
Thank jamessides
Reviewed yesterday

We chose the Pontchartrain based on reviews and location and both were right on! The hotel is located in the Garden District which is so lovely and quiet compared to French Quarter. We were greeted with smiles and a courteous staff. We immediately felt right...More

Date of stay: January 2019
Thank Rose G
Reviewed 3 days ago

We had booked 3 nights at the Royal Sonesta in the French Quarter. After a sleepless night due to street noise and very loud music, we checked out and went to the Pontchartrain Hotel in the Garden District. The room was beautiful, on the highest...More

Date of stay: January 2019
Thank ChefetteKeyLargo_FL
Response from Pontchartrain H, General Manager at The Pontchartrain HotelResponded 2 days ago

Dear ChefetteKeyLargo_FL, Thank you for the great review! I am happy to read you enjoyed the location and the Historic feel. We hope to welcome you back soon! All the Best, Cody Bertone General Manager

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Questions & Answers
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Tiffany S
2 September 2018|
AnswerShow all 4 answers
Response from 446garyb | Reviewed this property |
To my recollection, no. There is a nice coffee shop/ restaurant in the lobby though.
0
Votes
22kdka
21 August 2018|
AnswerShow all 4 answers
Response from pgenco | Reviewed this property |
Yes. There is a coffee shop in the Lobby
1
Vote
Erica H
17 June 2018|
AnswerShow all 4 answers
Response from izolo | Reviewed this property |
I believe about 10-15 mins. I remember seeing it on the street car.
1
Vote
Room Tips
"High corner-view room was excellent for the view as well as away from street noise."
159camilley
yesterday
Read review
"High floor, away from St Charles street."
ChefetteKeyLargo_FL
3 days ago
Read review
"Rooms on low floors facing St Charles Ave can be noisy."
NYCDAK
6 days ago
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"11th floor can be a little loud at night when people use the wrong elevator to go to the rooftop bar."
adamjbear
2 weeks ago
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PRICE RANGE
US$143 - US$510 (Based on Average Rates for a Standard Room)
LOCATION
United StatesLouisianaNew OrleansCentral CityCentral City-Garden District
NUMBER OF ROOMS
106
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