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The Grand Hotel

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Traveller (1981)
Room & Suite (294)
Traveller (1981)
Room & Suite (294)
Dining (222)
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Grand Hotel, an Iconic Landmark of Sri Lanka situated in the high elms of Nuwara Eliya (known as "Little England" or "Switzerland of the East"), counts on a heritage exceeding 127 years. Enchanted with the tranquility and beauty of the salubrious climes of Nuwara Eliya, Sir Edward Barnes, Governor of Ceylon during the era from 1830 to 1850 built the Barnes Hall at his own expense, which now stands as the legendary "Grand Hotel" Whilst maintaining the British Colonial architecture, the Hotel has evolved to resonate palatial grandeur blended with exceptional hospitality that has surpassed the expectations of many a visitor.
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Property amenities
Room Service
Restaurant
Free Parking
Bar/Lounge
Free Internet
Wheelchair Access
Spa
Public Wifi
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Park View
Centrally Located
HOTEL CLASS
Reviews (2,512)
Filter reviews
2,021 results
Traveller rating
758
741
335
116
71
Traveller type
Time of year
LanguageEnglish
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758
741
335
116
71
Show reviews that mention
All reviews high tea indian restaurant magnolia restaurant sri lanka grand thai tea room old world charm golf course snooker room public rooms breakfast buffet is lobby area main restaurant colonial style colonial times common areas colonial feel
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1 - 5 of 2,021 reviews
Reviewed 3 days ago

Fabulous hotel with beautiful gardens. Meticulously clean in all areas experienced. The new indoor pool in the spa area is just stunning. We were on half board so we had the buffet in the evening - plenty of good quality dishes to choose from. All...More

Thank Carolinedevizes
Response from Refhan R, General Manager at The Grand HotelResponded 2 days ago

Dear Caroline, Thank you very much for sharing your wonderful feedback with us on TripAdvisor regarding your recent visit to The Grand Hotel Nuwara Eliya. We are really happy to receive such a wonderful review recommending our services and facilities. Hope to see you in...More

Reviewed 3 days ago via mobile

Visited for high tea today! What a delight! You can try many different Sri Lankan teas and lots of tasty food for 1500 rupees. The service is amazing. Shammaz served us and he was excellent! Highly recommend! Keep up the good work guys 😊More

2  Thank Getaway03742702389
Response from Refhan R, General Manager at The Grand HotelResponded 3 days ago

Dear Guest Thank you very much for taking time to share your valuable feedback with us on TripAdvisor regarding your recent visit to The Grand Hotel Nuwara Eliya. We are pleased to read that you enjoyed our Grand High Tea at our Tea Lounge. Again,...More

Reviewed 4 days ago via mobile

We read a few reviews about the restaurants in this hotel and decided to visit the Chinese food restaurant. Delicious fare, lovely choices and impeccable service. Fine dining experience indeed. Dont forget to look around and enjoy the decors while you visit the dessert place...More

1  Thank 169anilb
Response from Refhan R, General Manager at The Grand HotelResponded 3 days ago

Dear 169anilb Thank you very much for sharing your lovely review on TripAdvisor and visiting our hotel. Its our pleasure to read that you have enjoyed our Thai food restaurant. We will be delighted to welcome you back in our hotel, and offer you another...More

Reviewed 4 days ago

Redolent of a bygone age of empire and tea planters who made homes and lifestyles in what was then Ceylon. The Grand Hotel still offers service levels appropriate to its faded elegance appearance. Rooms are largely modernised ( no a/c) but comfortable with Wi-fi and...More

1  Thank Rod H
Response from Refhan R, General Manager at The Grand HotelResponded 3 days ago

Dear Rod Thank you very much for sharing your feedback on TripAdvisor regarding your recent stay at The Grand Hotel Nuwara Eliya. We sincerely apologies for the inconvenience caused and we have taken note of the concerns raised and will ensure that the same is...More

Reviewed 1 week ago

I stayed at the hotel for 3 nights as a solo traveller. The hotel is huge (197 rooms) and mainly caters for large tour groups so wasn't ideal for solo travellers. The staff are very friendly and polite, however I think they found it fascinating...More

3  Thank Tash E
Response from Refhan R, General Manager at The Grand HotelResponded 3 days ago

Dear TashE , Thank you very much for taking time to share your valuable feedback with us on TripAdvisor regarding your recent stay at The Grand Hotel Nuwara Eliya. Please accept our humble apologies on the inconvenience caused during your stay. We have taken the...More

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Questions & Answers
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로산 로
27 September 2018|
Answer
Response from Bill H | Reviewed this property |
Sorry. Not doing weddings. We pre-purchsed rooms from back in Australia so can not estimated what prices may be in October.
-1
Votes
LondonBergin
26 April 2018|
AnswerShow all 2 answers
Response from | Property representative |
Hello, Apologize for the inconvenience, Could please forward the same e--mail to, fom@grandhotel.lk Many thanks!
0
Votes
LondonBergin
25 April 2018|
AnswerShow all 9 answers
Response from Sulochana W | Reviewed this property |
On our way to Grand went to labukalee plantation it's a good place to spend some time.
0
Votes
Room Tips
"Rooms at the back are quieter"
Tashuarr
1 week ago
Read review
"Ask if the plumbing is in good working order"
kimsN813US
2 weeks ago
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"All rooms have pleasant views, but if you are a golfer you may want to overlook the golf course."
77edithw
4 weeks ago
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"no just was happy with a nice view"
jayne761
10 Oct 2018
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PRICE RANGE
US$152 - US$3,158 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel nuwara eliya
LOCATION
Sri LankaCentral ProvinceNuwara Eliya
NUMBER OF ROOMS
154
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