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Jl. Lebak Sari no. 20 X, Kerobokan 80361 Indonesia
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Traveller (252)
Room & Suite (44)
Dining (26)

About

#22 of 52 hotels in Kerobokan
Location
Cleanliness
Service
Value
Located in the centre of now extremely fashionable Petitenget, 5 minutes from all the popular destinations in the area (Potato Head, KuDeTa, W Hotel, Seminyak Square as well as famous boutiques, spas, bars, art galleries cafe's; the nightlife of Seminyak which famous for it's legendary sunset.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Restaurant
Airport transportation
Massage
Baggage storage
Concierge
Wifi
Indoor pool
Outdoor pool
Breakfast buffet
Breakfast in the room
Shuttle bus service
Car hire
Currency exchange
Newspaper
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Iron
Microwave
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Indonesian
149Reviews2Q+A29Room tips
Traveller rating
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Vishal kankariya wrote a review Oct 2019
Mumbai, India13 contributions1 helpful vote
A great property with a great understanding staff specially Marin, he was helping us out in ways which don’t come under his duty also. Got full assistance and guidance with respect to booking other tours , drivers etc from the staff of the hotel. A great experience !!!
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Date of stay: October 2019Trip type: Travelled with friends
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Response from MarbellaSuites, Manajer Umum at Marbella Pool Suite
Responded 13 Feb 2020
Dear Mr/Mrs.Vishalk Thank you for choosing Marbella Pool Suite Seminyak as your accommodation during your vacation in Bali It is an appreciation for us for providing such a good services to you . We hope we can welcome you back to the Marbella Pool Suite Seminyak. For your advice and opinion we will continue to maintain and improve for your convenience during a vacation in Bali. Thanks . Best Regards , Marbella Pool Suites Seminyak - Bali
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maledwards56 wrote a review Sep 2019
Melbourne, Australia2 contributions
I arrived at the villa on the 13th September and checked out on the 22nd September. I booked straight through the hotel, unfortunately a big mistake as I must have been given the worst villa, even though I booked and paid months in advance. Villa 117 was extremely old where you heard a cat in the wall of a night along with cockroaches to wake up of a morning. The best thing was the hot shower, great pressure. The staff at breakfast were also great even though it was just an ordinary breakfast which suits me, unlike some other guests. I had a shower before I checked out and was aghast to find the white bath mat had stains on it which I can’t confirm what they are, I will let you guys work out for yourselves. The villa felt dirty but as the manager said they are they are in the process of refurbishment. I felt if I had have booked thru an agent such as Booking.com or Accor hotels maybe I would have been given another villa. The curtains were frayed the bathroom left a lot to be desired. I hope one day I could stay their again as the location was fine. More than likely I will book with a nearby villa. The rating is based on the location only
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Date of stay: September 2019Trip type: Travelled as a couple
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Response from MarbellaSuites, Manajer Umum at Marbella Pool Suite
Responded 13 Feb 2020
Dear Mr.Maledwards , Thank you for choosing Marbella Pool Suite Seminyak as your accommodation during vacation in Bali ! We do apologize for any inconvenience during your stay in Marbella. We will improve to be better for the things you complain about. For all these apologies, we will not repeat them and provide accommodation according to your expectations. We hope we can welcome you back to the Marbella Pool Suite Seminyak. Thank you . Best Regards , Marbella Pool Suite Seminyak Managament
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louisesK448DT wrote a review Aug 2019
Holmfirth22 contributions8 helpful votes
+1
We booked this on bookings .com and it stated it was a 4* + hotel. It couldn’t be further from the truth. The entire place is run down, the 2 bedroom villa is discusting and looks nothing like the pictures on the website. The doors didn’t lock and the toilets leaked all over the floor.We asked to be moved and were offered a room , when we went to it the pillows had blood on them and the whole place had damp up the walls. We left with our children. The whole ordeal was very stressful and we have lost a lot of money. We have been refused a refund as our booking was non refundable, so the entire ££££ for the trip is lost, we are gutted.
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Date of stay: August 2019Trip type: Travelled with family
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Response from MarbellaSuites, Manajer Umum at Marbella Pool Suite
Responded 13 Feb 2020
Dear Mr.Louises , Thank you for choosing Marbella Pool Suite Seminyak as your accommodation during vacation in Bali ! We do apologize for any inconvenience during your stay in Marbella. We will improve to be better for the things you complain about. For all these apologies, we will not repeat them and provide accommodation according to your expectations. We hope we can welcome you back to the Marbella Pool Suite Seminyak. Thank you . Best Regards , Marbella Pool Suite Seminyak Managament
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Debby M wrote a review Jul 2019
54 contributions24 helpful votes
+1
Stayed in a two bedroom villa. Large rooms, both bedrooms have identical ensuites, good size fridge, four bottles of water and new toiletries daily. Turn down bed service. Security 25/7. Room service until 10pm. Very helpful and friendly staff, nothing was too much for them. We commented that we enjoyed the Indonesian cakes on the buffet and the waitress went to the market after her shift to purchase some for our breakfast the next morning. Room service is until 10pm. The resort pool is beautiful but we preferred the privacy and convenience of the Villa pool. Breakfast buffet was plentiful. There are many cafes, mini marts, ATMs and shops in the same street. We enjoyed our two week stay
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Date of stay: July 2019Trip type: Travelled with family
1 Helpful vote
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Response from MarbellaSuites, Manajer Umum at Marbella Pool Suite
Responded 13 Feb 2020
Dear Mrs.Debby , Thank you for choosing Marbella Pool Suite Seminyak as your accommodation during your vacation in Bali It is an appreciation for us for providing such a good services to you . We hope we can welcome you back to the Marbella Pool Suite Seminyak. For your advice and opinion we will continue to maintain and improve for your convenience during a vacation in Bali. Thanks . Best Regards , Marbella Pool Suites Seminyak - Bali
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stephmariesnyman wrote a review Jul 2019
Perth, Australia26 contributions7 helpful votes
We recently stayed for 6 nights in the 2 bedroom pool suite. Reading all the negative reviews, i have to say i was nervous. But we were pleasantly surprised. yes it's a small hotel and yes the breakfast choices were limited but it was not bad. it was sufficient and had new choices every day. we could also ask for eggs to be cooked our way and for bacon. the rooms were both clean and very spacious. we didnt asked for cleaning every day, but when we did we got fresh bath and swimming towels. we ordered room service once and it was not bad. the staff were all very friendly and helpful. the hotel is situated in a busy street, so lots of restaurants and coffee shops around. also a few good massage places. we walked to seminyak square every day - only about 15 min, same for potato head. overall we were happy with the hotel - but do agree that some renovations and upgrades would do wonders. we would book again.
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Date of stay: June 2019
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Adinda Yuliwati wrote a review Apr 2019
Wollongong, Australia7 contributions5 helpful votes
To be honest, i didn't feel comfortable with the service. The worker should've been more professional. But the place was good. I hope the management can put more attention on this. We would like to revisit tho, however we really enjoyed the room. thanks
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Date of stay: April 2019
Value
Location
Service
Trip type: Travelled as a couple
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Noleen89 wrote a review Mar 2019
Brighton, Australia10 contributions1 helpful vote
+1
GROSS!!!!!!! Don’t do it guys, we checked out, didn’t even last one night! Then they refused to refund us but thankfully Wotif got involved & got us a full refund after a few weeks. (The hotel tried to say we hadn’t even told them of any problems but thankfully I could prove they were lying!) Smells like sewers, filthy, lizards and insects climbing the walls (even inside), trust me, it looks NOTHING like the photos 🤢
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Date of stay: February 2019Trip type: Travelled as a couple
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andhpool wrote a review Jan 2019
Northumberland, United Kingdom138 contributions44 helpful votes
We booked this hotel due the good deal we got from our travel agent. For the price we didn’t expect to much. How wrong we were. The hotel is deceiving from the front, but when you walk through reception it’s an oasis. The staff are amazing nothing is to much trouble. We had a pool room that we loved. House keeping was good. You do have to remember the hotel isn’t brand new, but the owners are spending money on improvements. There was some small patches of damp high on the walls in the room, but nothing that concerned us. Food was good we used room service several times. Breakfast was eat as much as you want with made to order omelettes, pancakes and other cooked eggs. We have already decided this will be our hotel for our next holiday. Lastly we want to thank all the staff for making our stay so special. We will see you soon Andy + Naomi
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Date of stay: January 2019Trip type: Travelled as a couple
2 Helpful votes
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OrangeChoco7987 wrote a review Dec 2018
Indonesia136 contributions85 helpful votes
stayed for 1 day only at 1 big room with private pool.. we took a room with breakfast.. pros : room is bigger with complete facilities such as refrigerator, microwave, private small pool, bathtub, hair dryer, and standard room amenities. very private area. staffs are friendly and helpful. cons : old hotel, found lots of defact in corners of the room, need to do daily cleaning the pool because it's moldy, not clean (found a snack's pack under the sofa) and smelly, breakfast was so so with small selection of varieties (only bread, fruits, cereal, fried rice, fried noodles, indonesian fried chicken, vegetables, egg) suggestion : need a renovation and maintain the defacts.
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Date of stay: December 2018
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
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Mohamed Ahmed wrote a review Nov 2018
Khartoum, Sudan101 contributions70 helpful votes
Beautiful place to stay, clean rooms and friendly staff The breakfast is tasty but most of the time it won’t be hot, it’s like the food has been ready for a while before it’s served. The service is good but it can be improved, when you call for something you will get it, but you will wait for a few minutes. The private pools need to be renewed. Overall nice place and very friendly staff Sure I would come back again
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Date of stay: November 2018Trip type: Travelled as a couple
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PRICE RANGE
US$45 - US$59 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Cattleya Suite by Marbella
LOCATION
IndonesiaBaliNorth KutaKerobokan
NUMBER OF ROOMS
26
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Frequently Asked Questions about Marbella Pool Suite
Which popular attractions are close to Marbella Pool Suite?
Nearby attractions include Mekar Tour And Driver (0.09 km), Shooters Bali (0.4 km), and Putu Wira - Bali Tour Driver (0.5 km).
What are some of the property amenities at Marbella Pool Suite?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Marbella Pool Suite?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Marbella Pool Suite?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Marbella Pool Suite?
Yes, free parking is available to guests.
What are some restaurants close to Marbella Pool Suite?
Conveniently located restaurants include Ling-Ling's Bali, Atlas Kitchen and Coffee, and Si Jin Steakhouse.
Are there opportunities to exercise at Marbella Pool Suite?
Yes, guests have access to an indoor pool during their stay.
Does Marbella Pool Suite have an airport shuttle?
Yes, Marbella Pool Suite offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Marbella Pool Suite have airport transportation?
Yes, Marbella Pool Suite offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Marbella Pool Suite?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Marbella Pool Suite?
The staff speaks multiple languages, including English and Indonesian.