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Traveller (129)
Room & Suite (41)
Pool & Beach (1)
Overview
  • Excellent31%
  • Very good22%
  • Average15%
  • Poor11%
  • Terrible21%
Travellers talk about
“new carpet”(4 reviews)
“ober gatlinburg”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Private Balcony
2 Star accommodation
All hotel details
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Reviews (269)
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266 results
Traveller rating
80
58
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30
58
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Time of year
LanguageEnglish
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80
58
40
30
58
Show reviews that mention
All reviewsnew carpetober gatlinburgwould stay againcoffee makerthe smoky mountainsbeds were comfortablebalconybearstrip
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1 - 5 of 266 reviews
Reviewed 1 week ago via mobile

Rooms are clean, even though room service is random at best. We found new towels though every day, it’s only the beds that were not done. And paper tissue that we had to ask two days in a row. But what we rented it for,...More

Thank Csaba M
Reviewed 3 weeks ago

If my wife had her way she'd be rating the Chalet Inn as "Poor" but I feel that I need to be a bit more fair. It's aged and a bit run down but, to be fair, the decorators were there whilst we were so...More

Thank belwoodzzzz
Reviewed 4 weeks ago via mobile

July 8-July12 2018. The owner is updating the rooms at the Chalet and it is part of the Econo Lodge down the hill. We stayed in room 230 and I could tell there was new floors and updates to the walls. Everything was super clean...More

Thank Susan S
Reviewed 13 July 2018

My husband and I stayed for a week. They are undergoing a renovation but the room we had was great. It was very clean. The pool is really nice. The staff is super accommodating and they made sure our needs were met. We would definitely...More

Thank stonebeth34433
Reviewed 13 July 2018 via mobile

The entire staff was friendly and very accommodating! They were renovating the hotel while we were there but made sure they weren’t in our way. They made sure our room was one of the already renovated rooms. New flooring, wallpaper and paint! Amazing view and...More

Thank Nicki M
View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
US$63 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$63 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (129)
Room & Suite (41)
Pool & Beach (1)
Questions & Answers
Ask a question
Amelia G
20 September 2017|
AnswerShow all 2 answers
Response from Darold G | Reviewed this property |
Happy anniversary
0
Votes
Tracy M
10 September 2017|
Answer
Response from I7924BEronaldh | Reviewed this property |
I reviewed 3 rooms when i check in 2 rooms had free standing wood fire pits which left a smoke smell in the room. The room i reserved had an enclosed fire place. I suggest calling Chalet Inn and ask if your room is smoke... More
1
Vote
lorapetters
15 August 2017|
AnswerShow all 3 answers
Response from Micki P | Property representative |
This all depends on how you booked your reservation and the time you are wanting to check-out. Please contact the front desk so we can assist you.
0
Votes
Room Tips
"Try to get a room in the first block. They seem newer & better cared for."
Read review
"Find a place with no bed bugs."
Read review
"Room 232 has an amazing view..."
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"Don't stay here, ever, for any reason"
Read review
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