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Traveller (118)
Room & Suite (60)
Pool & Beach (6)
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Overview
  • Excellent32%
  • Very good21%
  • Average15%
  • Poor11%
  • Terrible21%
Travellers talk about
“walking distance”(10 reviews)
“new carpet”(4 reviews)
“a king size bed”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Private Balcony
2 Star Hotel
All hotel details
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Reviews (262)
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Traveller rating
78
55
40
29
57
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LanguageEnglish
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78
55
40
29
57
Show reviews that mention
All reviewswalking distancenew carpeta king size bedspacious roomspace needlegreat roomgreat weekendopened the dooroff the stripober gatlinburgwould stay againwonderful staycoffee makerthe smoky mountainsthe main dragbeardumpster
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1 - 5 of 259 reviews
Reviewed 1 week ago via mobile

To say I was disappointed in the Chalet Inn would be unfair to the inn.. Booking.com has outdated photos of this location and still has photos of the Econo Lodge, which apparently was once Chalet Inn, and portraying as Chalet Inn now. You do check...More

Thank Ron B
Reviewed 2 weeks ago

My friends and I booked this room before reading the reviews..and it's a good thing because based on those reviews, we probably would not have booked...Those reviews are wrong. This is an amazing find! Yes, the TV nor phone worked, however we were not there...More

Thank code1084
Reviewed 3 weeks ago via mobile

Disgusting place. We booked because they have nice pictures online, but that’s only a couple of rooms. You will be staying in a tiny room in the basement after being highly overcharged. Do not book online, you will get screwed. Any hotel in the area...More

Thank Alex Z
Reviewed 3 April 2018 via mobile

Very dilapidated not near the town Swimming pool not in use Hole in the carpet Rickerty cupboard curtains falling off runners Lock on room door broken Fridge freezer solid ice Lights above the bed not working Phone not working Mirror on bathroom door no longer...More

Thank liz r
Reviewed 3 April 2018

Check-in for the Chalet is actually at the Econo-Lodge on River Road. The exterior of the buildings could use some TLC; however, the grounds are well kept. The rooms are quite large, very comfortable, and offer a good view of the mountains and downtown Gatlinburg.

Thank Peter G
View more reviews
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
US$60 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$60 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (118)
Room & Suite (60)
Pool & Beach (6)
Dining (1)
Questions & Answers
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Amelia G
20 September 2017|
AnswerShow all 2 answers
Response from Darold G | Reviewed this property |
Happy anniversary
0
Votes
Tracy M
10 September 2017|
Answer
Response from I7924BEronaldh | Reviewed this property |
I reviewed 3 rooms when i check in 2 rooms had free standing wood fire pits which left a smoke smell in the room. The room i reserved had an enclosed fire place. I suggest calling Chalet Inn and ask if your room is smoke... More
1
Vote
lorapetters
15 August 2017|
AnswerShow all 3 answers
Response from Micki P | Property representative |
This all depends on how you booked your reservation and the time you are wanting to check-out. Please contact the front desk so we can assist you.
0
Votes
Room Tips
"Room 232 has an amazing view..."
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"Don't stay here, ever, for any reason"
Read review
"Romm 201 awesome"
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"do not stay in the top right room get a bigger hot water tank ."
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