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To say I was disappointed in the Chalet Inn would be unfair to the inn.. Booking.com has outdated photos of this location and still has photos of the Econo Lodge, which apparently was once Chalet Inn, and portraying as Chalet Inn now. You do check...More
My friends and I booked this room before reading the reviews..and it's a good thing because based on those reviews, we probably would not have booked...Those reviews are wrong. This is an amazing find! Yes, the TV nor phone worked, however we were not there...More
Disgusting place. We booked because they have nice pictures online, but that’s only a couple of rooms. You will be staying in a tiny room in the basement after being highly overcharged. Do not book online, you will get screwed. Any hotel in the area...More
Very dilapidated not near the town
Swimming pool not in use
Hole in the carpet
Rickerty cupboard curtains falling off runners
Lock on room door broken
Fridge freezer solid ice
Lights above the bed not working
Phone not working
Mirror on bathroom door no longer...More
Check-in for the Chalet is actually at the Econo-Lodge on River Road. The exterior of the buildings could use some TLC; however, the grounds are well kept. The rooms are quite large, very comfortable, and offer a good view of the mountains and downtown Gatlinburg.
Response from I7924BEronaldh | Reviewed this property |
I reviewed 3 rooms when i check in 2 rooms had free standing wood fire pits which left a smoke smell in the room. The room i reserved had an enclosed fire place. I suggest calling Chalet Inn and ask if your room is smoke... More
I reviewed 3 rooms when i check in 2 rooms had free standing wood fire pits which left a smoke smell in the room. The room i reserved had an enclosed fire place. I suggest calling Chalet Inn and ask if your room is smoke free.