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Gatlinburg Town Square Resort By Exploria Resorts

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Traveller (362)
Room & Suite (349)
Pool & Beach (40)
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Overview
  • Excellent33%
  • Very good37%
  • Average18%
  • Poor7%
  • Terrible5%
Travellers talk about
“basketball court”(37 reviews)
“ping pong”(26 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
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Reviews (2,530)
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2,529 results
Traveller rating
851
892
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141
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LanguageEnglish
851
892
463
182
141
Show reviews that mention
All reviewsunderground parkingbasketball courtping pongindoor poolbedroom unitfull kitchenwasher and dryerwithin walking distanceclose to downtownfamily vacationenjoyed our staygreat place to stayhot tubthe main streetlocation is greatconvention centerpigeon forge
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1 - 5 of 2,529 reviews
Reviewed 5 days ago via mobile

The hotel is extremely friendly to your every needs the staff go out of their way to make you feel you are at home I was so relaxed and happy to be there my stay was memorable. From the reception to the exit the apt...More

Thank Roger R
Reviewed 1 week ago via mobile

We booked a room that showed a jacuzzi tub, there waa no jacuzzi tub! Our room also had a sink, fridge, smaller stovetop, but no oven, so that was strange. We did do the timeshare presentation in exchange for $100 in giftcards. We actually was...More

Thank Alexis W
Reviewed 2 weeks ago via mobile

The location was perfect! Not too close to all the hustle but just close enough. It's right around the corner to the whole Gatlinburg strip with food and shopping galore! It's also only about 5 1/2- 6 miles away from Pigeon Forge's main strip. The...More

Thank Virginia T
Reviewed 2 weeks ago via mobile

Don’t recommed this place. Bathroom dirty, as you can see in the picture. Sheets, blankets and pillow cases dirty. Horrible! We don’t stay again. The porch seems that never was cleaned. The couch on the living room couldn’t sleep, owful!

4  Thank ndiaz6666
Reviewed 2 weeks ago

2nd trip to you we received a MUCH smaller room with a tiny kitchen, and a fake fireplace with NO view. I called to try to change it and was told I would get a call in the morning from the manager>>>>NO call.. First trip...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$96 - US$1,119 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Gatlinburg
#21 Romantic Hotel in Gatlinburg
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$96 - US$1,119 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Gatlinburg
#21 Romantic Hotel in Gatlinburg
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (362)
Room & Suite (349)
Pool & Beach (40)
Dining (4)
Amenities (41)
Family and Play Areas (10)
Business Centre & Event Rooms (1)
Questions & Answers
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Jean S
27 May 2018|
Answer
Response from Deborah H | Reviewed this property |
They have been updating all the older units..... as well as the indoor pool......we were just there in April 2018. If you’re planning on visiting again ask for a updated unit.... mention that you’d like to be on “Creek... More
1
Vote
Jean S
25 May 2018|
AnswerShow all 2 answers
Response from Delsie Z | Reviewed this property |
We stayed in units 310 and 311 but it did not appear to be updated recently. Although everything was very clean there was no indication of recent changes since my last visit.
1
Vote
svpooh
27 March 2018|
Answer
Response from strongdesigns | Reviewed this property |
The outdoor heated pool was open.
0
Votes
Room Tips
"Lovely room. Comfortable furniture. Very homey."
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"Ask for a room closer to the elevator if you don't want to walk a good ways"
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"We stayed in room 219A and where extremely happy with it!"
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"Ask for a remodeled room with a hot tub. Any numbers 100-110, 200-210 etc. is good. Also, higher up the..."
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