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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

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Traveller (1387)
Room & Suite (532)
Pool & Beach (90)
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
The Park Vista a DoubleTree by Hilton is known for spectacular views and exquisite service. Overlooking the beautiful Smoky Mountains National Park and the city of Gatlinburg, each guestroom has a private balcony with amazing views. Conveniently located on the City’s Trolley Route, The Park Vista is only minutes from the many restaurants, shops and attractions downtown Gatlinburg has to offer. If your adventures include a visit to Dollywood or a day of Outlet Shopping we are only minutes away! All guestrooms include a 42” flat screen TV, refrigerator and WIFI access. Other amenities include: In-room Dining, Business Center, Complimentary WIFI in public areas, Indoor Pool, Arcade & Fitness Center. Enjoy your favorite beverages and appetizers in Firefly’s Patio Lounge, or relax and enjoy an enticing menu of freshly prepared Southern-inspired selections at The Vista Grill, serving breakfast, lunch and dinner daily.
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Property amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Business Centre with Internet Access
Free Internet
Wheelchair Access
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Good to know
HOTEL STYLE
Park View
Great View
HOTEL CLASS
Hotel links
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Special Offer:Double Points, Every Stay
Hotel deals
Reviews (3,718)
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3,702 results
Traveller rating
1,660
1,070
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192
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LanguageEnglish
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1,660
1,070
500
280
192
Show reviews that mention
All reviews double tree city view pool area warm cookies hotel restaurant trolley service breakfast buffet family suite fire pit kids loved the pool great pool bunk beds hot tub parking lot the smoky mountains family vacation the main strip
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1 - 5 of 3,702 reviews
Reviewed yesterday via mobile

The hotel is in need of updating for sure. The lobby is cozy with wood and low light. The free hot chocolate chip cookies are great. The hotel it self looks like a prototype of Embassy suites. The bar is small for the hotel. The...More

Thank 2018TheWorldIsMine
Hotel's Favourite
Reviewed 2 weeks ago via mobile

My wife and I really enjoyed this hotel, your up on the mountain side overlooking the city with a view of the mountains. The restaurant was a good place to eat and very reasonable. The staff was very pleasant. The pool was really great looking...More

1  Thank kermitg2016
Response from Martha W, Exec Admin Asst to General Manager at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 2 weeks ago

Thank you for staying with us during your visit to Gatlinburg and for taking the time to post a review. I checked with our Rooms Division Manager, and we are on the schedule to roll out the portion of the Honors app very soon that...More

Reviewed 2 days ago via mobile

I stayed here for a work conference in November 2018. The staff here is great. The rooms are clean and look great. There was ample parking. It’s not far from the strip. The road up to the hotel is a little steep so be mindful...More

Thank scottd101
Response from Sharon R, Director of Sales at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded yesterday

Hi Scottd101 and thank you for taking the time to post a review on TripAdvisor. We apologize for the inconveniences you experienced in our restaurant during your stay with us. I have shared your comments with our restaurant team so that we can review our...More

Reviewed 2 days ago

We enjoyed our stay at Park Vista. It's very clean and comfortable. The views are great on either side. Its location proximity to downtown Gatlinburg great. I wasn't happy with parking on the first day due to a large conference going on which over packed...More

Review collected in partnership with DoubleTree by Hilton
Thank Candace W
Response from Sharon R, Director of Sales at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded yesterday

Hi Candace and thank you for taking the time to post a review regarding your recent stay with us. Is it always our goal to insure everyone has an amazing stay with us and we sincerely apologize for any inconveniences you encountered during your stay....More

Reviewed 4 days ago

This hotel has a lovely view of the mountains. However, it is not easily accessible from town. You either need to wait for the trolley (which can be quite a wait due to the horrible traffic) or call for a taxi. The room was clean...More

Thank Elizabeth V
Response from Sharon R, Director of Sales at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 4 days ago

Dear Ms. Elizabeth V I apologize for your unpleasant experience in our restaurant during your recent visit. We strive to always provide exceptional quality service and product and your feedback is very much appreciated. I assure you that I have shared your review with our...More

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Questions & Answers
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Sheila M
19 September 2018|
AnswerShow all 4 answers
Response from jennyjo2015 | Reviewed this property |
When we stayed there we were on the 14th floor. I think there is 15 or 16.
0
Votes
Betty F
10 August 2018|
AnswerShow all 11 answers
Response from KingstonPike | Reviewed this property |
The PV is on top of a mountain. You can request mountain or city views. If city, the lights at night are lovely and you can still see mountains beyond the city in daytime.
0
Votes
Jessica D
28 June 2018|
AnswerShow all 4 answers
Response from Martha W | Property representative |
Our pool is open 6 am until midnight.
0
Votes
Room Tips
"As for a view of the mountains"
ElizabethV830
5 days ago
Read review
"Don't pay for Mountain view, all the rooms have a view."
carolynd276
1 week ago
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"We stay on the upper floors for the best views of the mountains."
Shannon877
10 Oct 2018
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"round inside glass elevators really cool beautiful views from atop the mountain side"
Paradise208759
3 Oct 2018
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PRICE RANGE
US$118 - US$316 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
park vista resortpark vista motel gatlinburg tnpark vista gatlinburgpark vista hotel tenn
LOCATION
United StatesTennesseeGatlinburg
NUMBER OF ROOMS
300
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