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All reviewsbedroom villafull kitchenorange lakedon wardparking passtime sharepancake house across the streetwasher and dryersales pitchhigh pressurewithin walking distanceoutdoor poolnational parkthe main streetthe entire staffshort drivethe general manager
We celebrated our honey moon here and every thing was great. the room was kept well and had everything we could ever need down to a spaghetti strainer. The only thing we did not like was the staff trying to sell us on their time...More
The 4 of us travel to different resorts celebrating different occasions, this particular occasion was my hubbies birthday 🎂 the room was a signature room so the furniture was upgraded as well as the bathrooms and kitchen. Checked in at the holiday inn express next...More
Thank Karen M
Response from HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Smoky Mountain ResortResponded 4 May 2018
We're always honored when families trust us with their special celebrations at Smoky Mountain Resort! Thanks for letting us be part of the festivities. We hope to see you again soon! Your kind comments are much appreciated.
We are owners and stayed here several years ago at Christmas and it was homey and friendly and the service was great. This time the front desk phone wasn’t answered at 8 pm (no machine-just ring ring ring) so I had to trapse down to...More
We visited this property Labor Day week. This is a really nice property. Easy access to downtown Gatlinburg. About two blocks off the main drag. Friendly staff. Was a little disappointed in the indoor swim area as it was small, but it did have water...More
Stayed over Thanksgiving with grandchildren. They enjoyed the indoor pool water park next door at Holiday Inn included with your stay. walking distance to downtown Gatlinburg without having to move the car.
Response from HIClubCounselor | Property representative |
The fireworks can certainly be seen from our property, and even from some of our two-bedroom units, although not all. You're welcome to ask for a note on your reservation, and we'll make every effort to accommodate you!