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Holiday Inn Club Vacations Smoky Mountain Resort

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Traveller (316)
Room & Suite (295)
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Overview
  • Excellent67%
  • Very good20%
  • Average7%
  • Poor2%
  • Terrible4%
Travellers talk about
“bedroom villa”(61 reviews)
“full kitchen”(80 reviews)
“orange lake”(17 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Club Vacations Smoky Mountain Resort
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Club Vacations Smoky Mountain Resort
Special Offer: Book Direct and Save
Hotel deals
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Reviews (967)
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965 results
Traveller rating
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202
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46
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LanguageEnglish
619
202
73
25
46
Show reviews that mention
All reviewsbedroom villafull kitchenorange lakedon wardparking passtime sharepancake house across the streetwasher and dryersales pitchhigh pressurewithin walking distanceoutdoor poolnational parkthe main streetthe entire staffshort drivethe general manager
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1 - 5 of 965 reviews
Reviewed 1 week ago

We celebrated our honey moon here and every thing was great. the room was kept well and had everything we could ever need down to a spaghetti strainer. The only thing we did not like was the staff trying to sell us on their time...More

3  Thank Mmagoo13
Hotel's Favourite
Reviewed 4 May 2018 via mobile

The 4 of us travel to different resorts celebrating different occasions, this particular occasion was my hubbies birthday 🎂 the room was a signature room so the furniture was upgraded as well as the bathrooms and kitchen. Checked in at the holiday inn express next...More

Thank Karen M
Response from HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Smoky Mountain ResortResponded 4 May 2018

We're always honored when families trust us with their special celebrations at Smoky Mountain Resort! Thanks for letting us be part of the festivities. We hope to see you again soon! Your kind comments are much appreciated.

Reviewed 1 week ago via mobile

We are owners and stayed here several years ago at Christmas and it was homey and friendly and the service was great. This time the front desk phone wasn’t answered at 8 pm (no machine-just ring ring ring) so I had to trapse down to...More

Thank Wendy F
Reviewed 1 week ago

We visited this property Labor Day week. This is a really nice property. Easy access to downtown Gatlinburg. About two blocks off the main drag. Friendly staff. Was a little disappointed in the indoor swim area as it was small, but it did have water...More

Thank Dora K
Reviewed 1 week ago

Stayed over Thanksgiving with grandchildren. They enjoyed the indoor pool water park next door at Holiday Inn included with your stay. walking distance to downtown Gatlinburg without having to move the car.

Thank Greg S
View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Hotel Amenities
Wheelchair Access
Meeting Rooms
Concierge
Self-Serve Laundry
Non-Smoking Hotel
Children Activities (Kid / Family Friendly)
Free Parking
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Pool
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$221 - US$548 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Gatlinburg
#2 Top resorts Hotel in Gatlinburg
#7 Romantic Hotel in Gatlinburg
#8 Family Hotel in Gatlinburg
Room types
Kitchenette, Family Rooms, Non-Smoking Rooms
Details
Price range
US$221 - US$548 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Gatlinburg
#2 Top resorts Hotel in Gatlinburg
#7 Romantic Hotel in Gatlinburg
#8 Family Hotel in Gatlinburg
Room types
Kitchenette, Family Rooms, Non-Smoking Rooms
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Traveller (316)
Room & Suite (295)
Pool & Beach (41)
Dining (8)
Amenities (51)
Family and Play Areas (1)
Questions & Answers
Ask a question
mampgh
12 February 2018|
AnswerShow all 5 answers
Response from HIClubCounselor | Property representative |
This may have been about our new Signature Collection villas. These are more luxuriously appointed units, and you can identify them by the Signature Collection name.
0
Votes
Veronica B
29 November 2017|
AnswerShow all 6 answers
Response from HIClubCounselor | Property representative |
The fireworks can certainly be seen from our property, and even from some of our two-bedroom units, although not all. You're welcome to ask for a note on your reservation, and we'll make every effort to accommodate you!
1
Vote
Lothar B
17 September 2017|
AnswerShow all 6 answers
Response from cookt817 | Reviewed this property |
The coffee maker is a drip and you need to bring filters. If you are there any length of time. I normally go for a couple of weeks.
1
Vote
Room Tips
"Run from this scam! The walls were half patched, the indoor pool was closed, plaster falling off. They are..."
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"321 is a better road to enter on.all rooms are great."
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"Get the room that overlooks the creek. The sound is amazing."
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"We stayed in room 412 a handicap room."
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