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Glenstone Lodge

Traveller (298)
Room & Suite (126)
Pool & Beach (80)
Overview
504 Historic Nature Trl, Gatlinburg, TN 37738-3339 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
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Reviews (1,126)
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1,123 results
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LanguageEnglish
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148
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All reviews breakfast buffet outdoor pool glass elevator an older hotel the main strip family reunion flat screen tv trolley stop pavilion fall tn fireplace smokies creek
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1 - 5 of 1,123 reviews
Reviewed 6 days ago via mobile

An older hotel that has been well kept. It provides clean rooms, good amenities, and a great location in Gatlinburg. The staff is friendly and helpful. It is within minutes of the National park. We had a great stay.More

Date of stay: December 2018
Thank Navigator21070260820
Response from glenstonelodge, Hotel Manager at Glenstone LodgeResponded 4 days ago

Dear Guest, Thanks for the contribution you have made through this review. We're glad you like each and every aspect of your stay. Our goal is to provide an experience worth repeating for every guest, every time. We take real pride in this hotel and...More

Reviewed 2 weeks ago via mobile

We stayed here for the week of thanksgiving. Hotel was very clean and the staff was very nice. We had a problem in our room with a water leak and they came immediately to see about it. Definitely recommend. Also the pool area was really...More

Date of stay: November 2018
Thank Stay57693096813
Response from Claudette G, Director of Sales at Glenstone LodgeResponded 1 week ago

We'd like to thank you for taking the time to post your comments regarding your recent stay with us. Glad to hear that our staff was quick at taking care of the leak issue.The location of the hotel does make it very convenient to access...More

Reviewed 2 weeks ago via mobile

The rooms have paper thin walls. On 11/22/18 at little past 3 or 4 am in the morning a trash truck was out in the parking lot making an absolute Ruckus. It woke me up dead out of my sleep. If trash is going to...More

Date of stay: November 2018
1  Thank michaelwP7060FE
Response from Claudette G, Director of Sales at Glenstone LodgeResponded 2 weeks ago

Dear Guest, We appreciate your comment and am sorry about your experience while staying at the Glenstone Lodge. Rest assured that I will notify the City of this ridiculous hour of dumpster pick up. I will review your comments with our management staff to see...More

Reviewed 2 weeks ago via mobile

These 2 ladies made our trip absolutely fantastic! Their friendliness and helpfulness alone made us so excited about our stay here. By far the best two staff members I’ve ever met at any hotel. They are amazing!!!More

Date of stay: November 2018
Thank Alexis G
Response from glenstonelodge, Hotel Manager. at Glenstone LodgeResponded 2 weeks ago

Dear Guest, Thank you for your positive feedback from your recent stay at the Glenstone Lodge. We are delighted to know that you were cordially served by our team members ensuring that you had a great stay at the hotel during your visit. It is...More

Reviewed 3 weeks ago via mobile

Katie and Lindsey were EXTREMELY NICE when we checked in!!! Great service and super duper friendly! 100% enjoyed our stay and would definitely go back again!!!!! These two girls in particular were great!! Thank you so much, Katie and Lindesy and Glenstone Lodge as well!!!!...More

Date of stay: November 2018
Thank Sightsee12910323718
Response from Claudette G, Director of Sales at Glenstone LodgeResponded 2 weeks ago

Hi Sightsee, I am so happy to hear that you enjoyed your visit at the Glenstone Lodge and I'm delighted to hear that Kaitlyn and Lindsey made your check-in extremely nice. I will pass along your compliments to both of them and our team. Reviews...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Wheelchair Access
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Concierge
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$89 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$89 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Photos
Traveller (298)
Room & Suite (126)
Pool & Beach (80)
Dining (4)
Amenities (6)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
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Questions & Answers
Ask a question
karajanell86
16 August 2018|
AnswerShow all 4 answers
Response from Pankeeta P | Property representative |
yes, there is a baby pool in the corner.
1
Vote
Wade O
20 May 2018|
AnswerShow all 2 answers
Response from clouie309 | Property representative |
Hi Wade, You can make that request at the time of reservation, we will do our best to reserve such room depending on availability. July is building to get pretty busy already. Look forward to seeing you then.
0
Votes
Martha A H
23 September 2017|
Answer
Response from jasonrwoolsey | Reviewed this property |
I can answer a few of your questions, but I am not sure about the others. The outdoor pavilion is very close to the parking area and as a matter of fact is adjacent to the back corner of the lot. The pavilion is full of... More
3
Votes
Room Tips
"We got a room with a fireplace on the back side, quite and relaxing."
jjshirley
4 Nov 2018
Read review
"Rooms by the interior pool can be a little noisier with kids in the pool. Didn't seem to be loud enough..."
Darrelk
27 Oct 2018
Read review
"Avoid pool room."
293magedm
24 Oct 2018
Read review
"Get a room on the front side of hotel with a balcony"
dough326
15 Oct 2018
Read review
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