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Holiday Inn Express Gatlinburg Downtown

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Traveller (146)
Panoramas (28)
Certificate of Excellence
Certificate of Excellence
Nestled in the natural wonder and breathtaking views of the Great Smoky Mountains, Holiday Inn Express in Downtown Gatlinburg offers guests an opportunity to stop and smell the pine trees. From 6:30 am to 9:30 am, we offer complimentary hot and cold breakfast items in our lobby. After, splash around in our water feature and enjoy waterslides, a heated indoor pool and an interactive children's splash zone. We offer free Wi-Fi and parking. On select nights, guests are invited to join in our evening attractions. Features Holiday Inn Express Gatlinburg Downtown is situated at the foothills of the Great Smoky Mountains. Our spacious rooms offer flat screen TVs, microwaves, refrigerators, Keurig machines and plenty of room to relax. You can spend your afternoon lounging at our indoor water feature or working out in our fitness center. We are conveniently located near all downtown attractions. Announcements Holiday Inn Express Gatlinburg Downtown is coming soon in 2016!
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Heated pool
Indoor pool
Meeting Rooms
Non-Smoking Hotel
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
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30Room tips
Traveller rating
  • 173
  • 51
  • 13
  • 6
  • 8
Time of year
Traveller type
  • Filter
  • English
Popular mentions
The parking was tight and difficult to find. The place seems fairly new, but, it isn't being taken care of the way it should. The breakfast was a waste of calories. There was plenty of food that looked good, but, it was awful. The problem was solved because there was a nice
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This was the cleanest and nicest Holiday Inn we have stayed at. We were here for four days over Christmas, the 22-26. Our room was very nice with a view towards town. Had a king bed that was comfortable but sagging a bit. the foot was a little higher than the head and the sides
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Well, few things that didn’t live up to the high standards we have experienced and expected from Holiday Inn and Express. #1 Christmas Day the breakfast bar was closed at 9:30am we understand that it was a Tuesday but, with Christmas Eve and Christmas Morning gifting and no
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Gatlinburg Downtown
Responded 1 week ago
Hi David D, Thank you for choosing to stay with us over Christmas and for the candid feedback. I am very sorry about the issues you had with the unavailability of the breakfast bar and WiFi as well as the lack of washers and working elevators. I understand your frustration and this should not have been the case. I will definitely share your review with our team for improvements. Thank you for the review and I hope that we would have another chance to provide you an experience that you have come to know from IHG. Regards, Mike F. Case Manager IHGService
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Our dream vacation almost became a nightmare. We were driving away after a amazing stay. When my wife said she left her wallet in the elevator. In it was our vacation money. 2500. We were frantic. We thought surely that would be gone. We saw a man who was very sweet to.us. He
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We stayed here for a week during Christmas. The hotel is nice however, housekeeping could use some help. The first day one of our beds did not get made. The second day the beds got made but no wash clothes left in the bathroom. The third day at 4:00 when we returned the room had
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Gatlinburg Downtown
Responded 1 week ago
Hi Angel B, Thank you for choosing us and for posting a feedback from your stay. While it is great to know that you liked our decorations, I was very concerned to learn about your disappointment with our housekeeping. I understand the inconvenience this has caused you and I am very sorry. I will let our housekeeping team know about your comments for necessary improvements. Again, thank you for the review and for staying with us. I hope that you would still consider staying with us again in the future. Mike F. Case Manager IHGService
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Professional photo exclusively commissioned by TripAdvisorHoliday Inn Express Gatlinburg Downtown
The King Room at the Holiday Inn Express Gatlinburg Downtown
King Suite
King Suite
Does anyone have any pictures of the outdoor pool and hot tub you can use?
The outdoor pool and hot tubs are located on the resort side of the hotel. The pool on the Express side is pretty small but the slides and stuff are fun for kids of all ages.
1 vote
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i REMEMBER SEEING A POOL TABLE (PAY TO USE I THINK) IN THE LOWER LEVEL. Never went into that section. Too busy with doing things in Gatlinburg to play pool.
1 vote
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Yes the water is less than a foot
0 votes
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Is the indoor water slides located in the Holiday Inn Express or the Holiday Inn Vacation Club?
1 vote
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Is there an outdoor pool?
Yes. A nice one too.
2 votes
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"suites have more room but are more costly and limited"
"View from top floor of mountains is spectacular"
"Tell them you want a room on the upper floors facing the mountains"
"All floors are quiet.."
"Fantastic Pool Area"
US$88 - US$288 (Based on Average Rates for a Standard Room)
United StatesTennesseeGatlinburg
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