The Wilshire Grand Hotel

The Wilshire Grand Hotel

350 Pleasant Valley Way, West Orange, NJ 07052-2918
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About

4.0
#1 of 5 hotels in West Orange
4.4 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Upscale suburban hotel in the Pleasantdale section of West Orange. Featuring a combination of suites, kings, and double bedded rooms with the finest of touches and a sparkling reputation for service and cleanliness. We offer Free secured WiFi at speeds of 200Mbps, Free Classic American Buffet Full Breakfast, Complimentary local business shuttle, plush linens and oversize towels, our own green line of amenities with no plastic bottles that will linger on for fifty years and of course our free to guest lobby beverage center featuring 24 hour healthy waters, Maxwell Coffee & Decaf, and Nescafe Coffee, Espresso, Decaf, Hot Chocolate, and Cappuccino. Room service available 7 days a week from our in house restaurant. Daily baked cookies, popcorn, seasonal home-made lemonade and our Sweet Shoppe for that quick snack. We're minutes from Edison's Historic District, South Mountain Reservation, NJPAC, SOPAC, and The Historic Wellmont Theater in Montclair.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hot bath
Free breakfast
Bicycle rental
Mini golf
Kids stay free
Electric vehicle charging station
Parking
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary welcome drink
Snack bar
Wine / champagne
Vending machine
Patio
Board games / puzzles
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun terrace
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Washing machine
Room features
Allergy-free room
Air conditioning
Fireplace
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Room service
Safe
Seating area
Sofa
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
On-demand films
Whirlpool bathtub
Complimentary toiletries
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Residential Neighbourhood
Languages Spoken
English, Spanish

Location

350 Pleasant Valley Way, West Orange, NJ 07052-2918
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 39 out of 100
39
Newark Liberty Intl Airport
15.2 km
See all flights
Morristown Municipal Airport
13.3 km
See all flights
718Reviews9Q+A100Room tips
Traveller rating
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Detailed Reviews
Luciana Panzuto wrote a review Jan 2020
Sao paulo
4.0 of 5 bubbles
We’ve stayed at the Wilshire from Dec25-31. It’s a great hotel. Very clean. Good staff. The only reasons I’m giving 4 stars is because they must improve their WiFi. It’s very unstable. And the room service. We tried twice to get room service provided by Grill350, but both times they were unavailable. Once because their were closed on the 25th and because they were having a private party on the 30th. Now, if you announce you have room service available, one would believe they should still provide the service when needed.
Other than those, it’s a good hotel option in the region.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dorothy S wrote a review Oct 2021
Davie, FL
4.0 of 5 bubbles
I found this hotel after finding out that my favorite place to stay wasn’t available. The hotel is clean and the staff are very friendly and helpful. The downside is that this is a wedding venue, and the wedding guests can be very noisy and inconsiderate late at night. Although the hotel boasts a manager’s gathering Monday-Thursday, this apparently hasn’t been held in a “few years” according to one of the sales people. Also, the hot buffet shown in pictures (scrambled eggs, breakfast potatoes) is only held on weekends when there is a wedding. The regular buffet has microwave egg sandwiches, cold cereal, muffins (the latter 2 weren’t available every day) juice, and coffee. The lady in charge of the breakfast room had the unpleasant habit of cleaning the tables (beginning at 9:30, when breakfast ends) while people were still eating. The smell of the chemicals being sprayed was off-putting. Although one can discuss housekeeping with the front desk, I found that talking to the staff directly (speaking Spanish came in handy) was more effective.
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Date of stay: September 2021
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GuestChef wrote a review Jul 2020
3.0 of 5 bubbles
I have stayed here many times over the years. Recently, however, in spite of mash requirements from Trenton, no one on the staff was wearing a mask. They make a big deal out of their Guest Safety Unit, wiping down surfaces, etc. but I didn't see anyone doing that when I was there. If you are nervous about being at a business that seems to be ignoring common safety rules, stay elsewhere as you will not be comfortable here.
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Date of stay: July 2020
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Room Tip: I like the King Superiors with the sofa.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PappyTom wrote a review Feb 2020
Christiansburg, Virginia
5.0 of 5 bubbles
We stayed at the Wilshire (first time visit) and were pleasantly surprised by how nice the rooms were and how complete the breakfastas was as well. We were very satisfied with the facilities and ambience of this independent hotel ..friendly staff as well!
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from WGHGM, General Manager at The Wilshire Grand Hotel
Responded 13 Feb 2020
Hello PappyTom Thank you for such a wonderful review! We're all glad that you had an amazing experience at our hotel. I will share this review with my entire staff. Once again, thank you for choosing us for your stay. We hope to see you soon in the near future. All the best, Ed Naula, General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mrs. S wrote a review Oct 2021
1.0 of 5 bubbles
My husband and I traveled for a wedding. We were assured that a King Room would be available if we booked with them directly. We booked three months in advance only to be met by a rude and condescending Kwaku who identified as a manger that “the room was not available” because “they sell out on weekends.” That would be why we booked three months ahead! The owner never picks up the phone and neither do Upper Management for group sales or the hotel. This is far from luxury and severely lacking in customer service. Don’t waste your time or money.
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
roscoe2010 wrote a review Jan 2022
New England
1.0 of 5 bubbles
Booked this hotel through Trip.com less than 24 hours ago. Wedding party asked me to book my stay through their site for less money. Contacted Trip.com who informed me that my booking is nonrefundable so I must pay full price regardless of what I decide to do. I think Trip Advisor should make every effort to inform people that this is the case before they book. I did not see any indication of this policy anywhere. Very disappointing.
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Date of stay: January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paco1029 wrote a review Dec 2022
Hyattsville, Maryland
3.0 of 5 bubbles
We checked in on a Tuesday night, and the check-in process was quick & easy.

Our room was located on the second floor, right across from the elevator, so we had some noise/traffic outside our room that night.

The room was sufficient, though small for three people (kid and two adults). It was clean, plenty of light, but small pillows for two queen beds, and only one extra blanket.

Breakfast was adequate (pastries, cereal, eggs, sausage, fruit), and machine hot chocolate/milk/coffee/tea was available.

At about 8:30am, the fire alarm went off, and we evacuated. About five minutes later, the fire department arrived; yet, you could not tell anyone was concerned as most guests and ALL staff remain inside, with no information. After 5-10 more minutes, the alarms were turned off and we were told we could come back into the hotel. Very disappointing that there was no one trying to get people out of hotel and no staff out of hotel (poor role modeling).

Probably would look to stay elsewhere in area in future...
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Date of stay: December 2022
2.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Traveldog4 wrote a review May 2023
Leland, North Carolina
3.0 of 5 bubbles
Just recently stayed here, and was disappointed. The facility is older and somewhat dated, and could use some updates. The room was clean, shower door did not close properly and the shower valve was in much needed repair. The breakfast was no better than a cheap low budget motel. The eggs and sausage were prepared offsite, the pastries terrible, and one fruit choice (banana). Anything liquid was dispensed from a machine. The coffee was no better than muddy water, that came out of a large machine, as well as the milk and cream. Thankfully, Dunkin was a few blocks away, and many people were going there as well. For the price they should have onsite prepared breakfast with fresh coffee and juices. Other than the fact this place was convenient for the event we were attending which was on site, I would never stay at the Wilshire Grand again.
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Date of stay: May 2023
1.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
larryderm wrote a review Jan 2020
Philadelphia, Pennsylvania
1.0 of 5 bubbles
We selected this hotel to stay at following a wedding nearby. This was so awful we wished we had driven back to Philadelphia at night. The room clerk kept us waiting, while he decided how to book someone for a suite. The room was freezing with no way to heat it, something the room clerk may have intimated. The room was outdated, and the bed dreadful. The room could have used repainting, but this would still not have made this into a comfortable hotel room. As to breakfast, the fire alarm went off, and this was a final blow.

This place cannot be recommended, and there are no redeeming features. This may have been one of the worst placed we have stayed in many years.
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Date of stay: January 2020
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
2.0 of 5 bubblesService
Room Tip: Stay elsewhere
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luis S wrote a review Jan 2020
Venice, Florida
5.0 of 5 bubbles
We attended a wedding at this hotel and stayed over night. We arrived early and the rooms were ready. There was a big size bed, which we requested. The room was large with a sofa bed , desk, chair, tv, microwave oven, coffee maker and a mini refrigerator. The room was clean, they provided free WiFi and free parking.
I highly recommend this hotel.
Read more
Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from WGHGM, General Manager at The Wilshire Grand Hotel
Responded 10 Feb 2020
Hello Luis S, Thank you for such a wonderful review! We're all glad that you had an amazing experience at our hotel. We hope to see you soon in the near future. All the best, Ed Naula, General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jackib123 asked a question Oct 2018
Whitestone, New York3 contributions
do you have a shuttle to the Wellmont Theater in Montclaire?
Answer from service1
west orange, new jersey31 contributions14 helpful votes
Yes, we'll shuttle to and from shows at the Wellmont...just needs to be reserved in advance with our front desk! :)
Answer from service1
west orange, new jersey31 contributions14 helpful votes
Yes, we do have complimentary shuttles available for Kessler!
Answer from service1
west orange, new jersey31 contributions14 helpful votes
If you call us directly we are happy to help always! Ask for our reservations manager, Amanda at 973-731-7007.
Answer from service1
west orange, new jersey31 contributions14 helpful votes
Not from the airport but there is a preferred vendor named BK Limo that will offer it at discounted rates if you tell Jon that you're staying with the hotel! BK Limo phone 908-787-7242 Ask for the owner, Jon
Richard S wrote a tip May 2024
8 contributions
3.0 of 5 bubbles
"Don't stay here if you need working wi-fi."
Read full review
Sara S wrote a tip Apr 2024
6 contributions11 helpful votes
1.0 of 5 bubbles
"Do not stay here."
Read full review
Robin W wrote a tip Nov 2023
12 contributions
4.0 of 5 bubbles
"Make sure you sign on the Wifi at the front desk! "
Read full review
OnAir34227066256 wrote a tip Sept 2023
4 contributions1 helpful vote
1.0 of 5 bubbles
"Just don't book a room here - based upon our experience, and apparently that of other guests who were treated to the same "restful night" "
Read full review
Gail S wrote a tip Jun 2023
Yarmouth, Massachusetts1 contribution2 helpful votes
1.0 of 5 bubbles
"Go anywhere else! None of the questions below have anything to do with service and therefore have no bearing."
Read full review
Not the right property for you?
There are more places to choose from in the West Orange area.
PRICE RANGE
HK$1,054 - HK$1,507 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wilshire grand west orange, hotel wilshire grand
LOCATION
United StatesNew JerseyWest Orange
NUMBER OF ROOMS
89
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE WILSHIRE GRAND HOTEL HK$1,008 (H̶K̶$̶1̶,̶4̶2̶9̶) - Updated 2024

Frequently Asked Questions about The Wilshire Grand Hotel
Which popular attractions are close to The Wilshire Grand Hotel?
Nearby attractions include Lubavitch Of Essex County (0.3 km), Chabad Of Essex County (0.3 km), and Gilroy Playground (0.7 km).
What are some of the property amenities at The Wilshire Grand Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at The Wilshire Grand Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Wilshire Grand Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Wilshire Grand Hotel?
Yes, free parking is available to guests.
What are some restaurants close to The Wilshire Grand Hotel?
Conveniently located restaurants include Primavera Restaurant, Sefarat, and Frank's Pizza.
Are there opportunities to exercise at The Wilshire Grand Hotel?
Yes, guests have access to a fitness centre during their stay.
Is The Wilshire Grand Hotel located near the city centre?
Yes, it is 0.3 km away from the centre of West Orange.
Are any cleaning services offered at The Wilshire Grand Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Wilshire Grand Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Wilshire Grand Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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