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Traveller (1860)
Room & Suite (678)
Dining (119)
Overview
  • Excellent55%
  • Very good36%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“roof terrace”(302 reviews)
“metro grill”(190 reviews)
“bagels”(699 reviews)
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
Multilingual Staff
Wheelchair Access
3 Star accommodation
All hotel details
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Reviews (4,470)
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3,690 results
Traveller rating
2,080
1,241
263
61
45
Traveller type
Time of year
LanguageEnglish
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2,080
1,241
263
61
45
Show reviews that mention
All reviewsroof terracemetro grillbagelsthe empire state buildingtea and coffeepremier queen roomnew yorkgreat hoteltimes squarecontinental breakfastfamily suiteset you up for the dayherald squarepenn stationthe penthousefresh fruitperfect location
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1 - 5 of 3,690 reviews
Reviewed 2 days ago

Was in New York for two nights and had booked this hotel as part of a package through Trailfinders. Our room was big enough for our short stay but the bathroom was a bit of a struggle with its layout !!! Shower,sink and toilet all...More

1  Thank GHalewood
Reviewed 3 days ago

My son and I enjoyed our stay at Hotel Metro. Excellent midtown location, convenient to subway, Macy's, and a glorious view of the Empire State Building from the deck on the 12th floor! We would like to give a shout out to Day Manager Natasha,...More

1  Thank tkoc
Reviewed 1 week ago

was put on 10th floor under gym and was disturbed by people using running machine and weights, complained to front desk and was moved next day to 4th floor. Very well situated for walking to most of Manhattan and subway very near. Staff very helpful...More

Thank philip t
Response from HotelMetroNYC, The Team at Hotel MetroResponded 2 days ago

Hello philip t, We are so pleased to know that our guest service agents were able to accommodate your room change and that you enjoyed your stay with us. The wine reception was offered through mid-July and was a great hit! We are glad you...More

Reviewed 1 week ago via mobile

We have stayed here several times. First. The pros: 1. Location. 2. Great cleaning staff 3. Roomy Cons: 1. Endless renovation. Several floors completely inaccessible. 2. Restaurant closed. Had to go up the street for ONE bagel or muffin and drink. 3. For the first...More

1  Thank Luv2SurfVB
Response from HotelMetroNYC, The Team at Hotel MetroResponded 2 days ago

Hello Luv2SurfVB, Thank you for choosing to stay with us once again. We’re normally known for our exceptional attention to detail and friendliness as you have experienced in your past stays, and we regret that we missed the mark this time. We are currently renovating...More

Reviewed 2 weeks ago via mobile

This hotel is an absolute gem! Its location near Herald Square allows easy access to anywhere in the city. The service is excellent and immediate. The beds are comfy, the rooms are well appointed and the price is definitely right. It’s undergoing some renovation at...More

4  Thank Nicole B
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$196 - US$481 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Value Hotel in New York City
#26 Centrally Located Hotel in New York City
#2 Safe Hotel in New York City
#32 Classic Hotel in New York City
#70 Mid-range Hotel in New York City
#170 Business Hotel in New York City
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$196 - US$481 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Value Hotel in New York City
#26 Centrally Located Hotel in New York City
#2 Safe Hotel in New York City
#32 Classic Hotel in New York City
#70 Mid-range Hotel in New York City
#170 Business Hotel in New York City
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (1860)
Room & Suite (678)
Dining (119)
Pool & Beach (1)
Amenities (40)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
loverofchocolate
14 August 2018|
AnswerShow all 3 answers
Response from HotelMetroNYC | Property representative |
Hello loverofchocolate, We appreciate that guests understand renovation is necessary for any property to maintain their standards. Our room renovation will continue into Fall. Our restaurant is closed for renovation expected... More
0
Votes
Denise221056
2 August 2018|
Answer
Response from 40cal40 | Reviewed this property |
no resort fees-their version of vat is added to purchases usually about 10%
0
Votes
Anthony D
2 August 2018|
AnswerShow all 6 answers
Response from Angiekimber | Reviewed this property |
Our room only had a shower we booked standard room but was upgraded
1
Vote
Room Tips
"Free WIFI rooftop terrace"
Read review
"not top floor"
Read review
"Higher floors are quieter"
Read review
"excellent location"
Read review
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