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Reviews (1,294)
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512
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All reviews penn station courtyard marriott times square great location new york dunkin donuts starbucks coffee few blocks javits center small refrigerator short walk would stay here again three blocks king room port authority nyc hotel herald square
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1 - 5 of 1,000 reviews
Reviewed 3 days ago via mobile

We stayed one night and although we didn't spend any time there other than sleeping, it was clean and the bed was extremely comfortable. The room was clean as was the bathroom. The staff was also very friendly and the gym is better than most...More

Date of stay: December 2018
Thank sunnydays007
Reviewed 2 weeks ago

The hotel was clean and well maintained. The staff was very friendly. I loved that we had the option of 2 queen sized beds, which is hard to come by in the City. The bistro was of course pricey but the breakfast burrito was huge...More

Date of stay: November 2018
Thank Emily P
Response from BryanF1324, Guest Relations Manager at Courtyard New York Manhattan/Times Square WestResponded 1 week ago

Good Morning Emily P, Thank you for choosing the Courtyard Times Square West for you're recent trip to NYC! I am happy to read our hotel suited your travel needs for the holiday! I hope when you're travel needs brings you back to New York...More

Reviewed 2 weeks ago

I reviewed this property a year ago and I remain quite satisfied with the property. Even more so when I checked a few weeks before arrival and found the rates for my room had dropped 66% so I rebooked and saved hundreds of dollars. This...More

Date of stay: November 2018
1  Thank DCSVPE
Response from BryanF1324, Guest Relations Manager at Courtyard New York Manhattan/Times Square WestResponded 1 week ago

Good Morning DCSVPE, Thank you for choosing the Courtyard Times Square West for you're recent trip to NYC! I am so happy to read our hotel met all your travel needs and you were able to enjoy the surrounding area and thanksgiving festivities! We hope...More

Reviewed 2 weeks ago

I was able to book this hotel for a great rate for a stay just before the Thanksgiving holiday. Thumbs up: Good location walking distance to subway, restaurants, attractions. Friendly staff (a shout out to Felisha in the Bistro). This hotel is VERY QUIET! which...More

Date of stay: November 2018
Thank Donna B
Response from BryanF1324, Guest Relations Manager at Courtyard New York Manhattan/Times Square WestResponded 1 week ago

Good Morning Donna B, Thank you for choosing the Courtyard Times Square West for you're recent trip to NYC! Providing exceptional customer service is our goal and I am so happy to read we met you're expectations and you were able to experience all this...More

Reviewed 3 weeks ago via mobile

This hotel must have the rudest and least helpful staff on reception. Clearly they need training or they are in the wrong job. I was ignored for a long time and when I eventually checked in the staff were rude and just did not provide...More

Date of stay: September 2018
2  Thank 26Tezza
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Questions & Answers
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Sarolity
4 December 2018|
AnswerShow all 4 answers
Response from Stevetiger | Reviewed this property |
I want to change my answer. If you are speaking about Times Square festivities, the hotel is well located although you must be prepared for huge crowds.
1
Vote
893juliej
18 October 2018|
AnswerShow all 6 answers
Response from Kamell J | Reviewed this property |
Yes there is
1
Vote
396george1967
28 September 2018|
AnswerShow all 5 answers
Response from Vanessa N | Reviewed this property |
yes
1
Vote
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