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HGU New York

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Traveller (78)
Room & Suite (190)
Storyboard
Overview
  • Excellent58%
  • Very good23%
  • Average12%
  • Poor3%
  • Terrible4%
Travellers talk about
“boutique hotel”(17 reviews)
“king suite”(9 reviews)
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Concierge
Dry Cleaning
4 Star Hotel
All hotel details
Additional information
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Reviews (291)
Filter reviews
235 results
Traveller rating
142
47
29
9
8
Traveller type
Time of year
LanguageEnglish
More languages
142
47
29
9
8
Show reviews that mention
All reviewsboutique hotelbigelow productsking suitethe empire state buildingnew yorklounge barlarge bedcool vibethe bed was extremely comfortablewalking distancewonderful staycomplimentary coffeelovely roomsubway stationcomfortable stayhotel guestsexcellent location
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1 - 5 of 235 reviews
Reviewed 1 week ago

I stayed here with my BFF in May 2018. From the moment we arrived until the moment we left we were very well looked after. The staff were very friendly and accommodating. The room (909) was very nice, not huge, but perfectly formed and after...More

1  Thank cbuk3625
Reviewed 1 week ago

It was my first time in NYC, I had just switched hotels. I was with a couple of friends who left NYC early so I would be alone for a few days before I meet my Uncle. Anddd we all know how scary NYC can...More

1  Thank Qamaria A
Response from Bryan A, Assistant General Manager at HGU New YorkResponded 1 week ago

HI Qamaria I would like to start by saying thank you so much for the kind words. We're extremely pleased to hear you had a wonderful experience with us despite some setbacks you may have had prior. Also glad to hear you enjoyed our amenities,...More

Reviewed 1 week ago via mobile

We spent 2 nights here and booked via Small Luxury Hotels using our Invite membership so the rate was super, also included continental breakfast. We were upgraded to a lovely 1 bedroon suite on the back of the hotel. No view but it was quiet....More

Thank marsille
Response from Bryan A, Assistant General Manager at HGU New YorkResponded 1 week ago

Hello Marsille First I would like to say thank you for choosing HGU on your recent stay and for being an SLH member. We're pleased to hear you enjoyed our amenities and the complimentary upgrade. I will be sure to pass on to Moe your...More

Reviewed 3 weeks ago

I did not want to have to write this review. . . . My daughter and I stayed in HGU Hotel this Saturday, June 23. After a restful night, there was a flood in the bathroom -- while my daughter was bathing. Water flowed form...More

1  Thank Julie G
Reviewed 3 weeks ago via mobile

Had the pleasure of staying in this lovely hotel, part of SLH community. Rooms are delightful and well decorated to modern and stylish taste. Spontaneity and slightly more loose in the communication around the hotel facilities could be wished for, by the closed up receptionists,...More

Thank Ann P
Response from Bryan A, Assistant General Manager at HGU New YorkResponded 1 week ago

Hi Ann I would like to start by saying thank you for choosing HGU New York for your recent visit to the city. So glad to hear you were able to enjoy the rooftop bar and restaurant, I'll be sure to share with Yoanne your...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Non-Smoking Hotel
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Details
Price range
US$192 - US$485 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#137 Luxury Hotel in New York City
Room types
Non-Smoking Rooms
Details
Price range
US$192 - US$485 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#137 Luxury Hotel in New York City
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (78)
Room & Suite (190)
Dining (25)
Business Centre & Event Rooms (3)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
brittvlr
8 January 2018|
AnswerShow all 5 answers
Response from pageporter | Reviewed this property |
Request a room on a high floor. My room was on the 10th floor. Didn’t have any real issues with noise.
0
Votes
Adam123S
2 September 2017|
AnswerShow all 4 answers
Response from Psoto1227 | Property representative |
Hi Adam123S, The King Standard is appx 20 sq feet smaller than the King Deluxe. If you have any further questions please feel free to let me know!
0
Votes
Lows28
8 August 2017|
AnswerShow all 2 answers
Response from Psoto1227 | Property representative |
Dear Lows28, Our checkout time is at 12pm. Depending on availability we can offer a complimentary late check out at 1pm. When you arrive please inquire with the front desk. Best, Sarah
0
Votes
Room Tips
"909 fabulous room with comfortable bed."
Read review
"try to get a room that faces the street if you do not want to just face other rooms and if you want more..."
Read review
"Avoid Room 202"
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"Ask for a room with a view unless you don't mind looking out onto a brick wall."
Read review
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