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DoubleTree by Hilton Hotel New York Times Square West

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350 W 40th St, New York City, NY 10018-1404
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$224
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Traveller (809)
Room & Suite (249)
Videos (2)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 19/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree by Hilton Hotel New York Times Square West
Updated 19/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#401 of 517 hotels in New York City
Location
Cleanliness
Service
Value
Everyone needs a place to lay their weary head. For travelers visiting New York City, Doubletree by Hilton New York Times Square West is an excellent choice for rest and rejuvenation. Well-known for its trendy environment and proximity to great restaurants and attractions, Doubletree by Hilton New York Times Square West makes it easy to enjoy the best of New York City. You’ll enjoy relaxing rooms that offer a flat screen TV and air conditioning, and you can stay connected during your stay as Doubletree by Hilton New York Times Square West offers guests free internet access. The hotel features a 24 hour front desk, a concierge, and a rooftop terrace. Plus, Doubletree by Hilton New York Times Square West offers a fitness center and a rooftop bar, providing a pleasant respite from your busy day. For guests with a vehicle, valet parking is available. Close to some of New York City's most popular landmarks, such as Manhattan Skyline (0.7 mi) and Rockefeller Center (0.8 mi), Doubletree by Hilton New York Times Square West is a great destination for tourists. During your trip, don’t forget to check out some of the popular government buildings, such as United Nations Headquarters, City Hall Park Visitor Information Center, and New York City Hall. Whether you’re traveling for business, pleasure or both, Doubletree by Hilton New York Times Square West is sure to make your visit to New York City one worth remembering.
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Room & Suite (249)249
Full view
Property amenities
Valet parking
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Paid public parking nearby
Wifi
Paid wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Rooftop bar
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Telephone
Wardrobe / wardrobe
Iron
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Mid-range
Languages Spoken
English, Spanish, Chinese, Filipino and 2 more
Hotel links
Special Offer:Price Match Guarantee

Location

Full view
100Great for walkers
Grade: 100 out of 100
455Restaurantswithin 0.5 km
136Attractionswithin 0.5 km
2460Reviews240Q+A100Room tips
Traveller rating
  • 693
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  • 291
Time of year
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Popular mentions
Marie T wrote a review Today
1 contribution
We had a pleasant stay here for a long weekend, the staff was very helpful, especially Leila at the front desk, who graciously accommodated our requests for adjacent rooms and made sure we had everything we needed. Bathrooms were lovely, the wait for the elevators was annoying though, especially when it was busy. My major complaint is the immediate vicinity of the hotel, where it frequently had unkempt marijuana smokers and scattered trash. More effort should be made to monitor the surroundings. It's not healthy for children to be exposed to all that secondhand smoking, and it's a big turn-off for guests to be smelling all that by the entrance.
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Date of stay: June 2021Trip type: Travelled with family
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Katherine R wrote a review Sep 2020
3 contributions6 helpful votes
Hotel's Favourite
A nice hotel for the money , clean rooms and facilities. The front desk lady named Shanique was very nice and helped us with anything we needed. If I am in the area again I’ll be sure to come back to this hotel
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Date of stay: September 2020Trip type: Travelled with family
2 Helpful votes
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Response from Brian Twomey, General Manager at DoubleTree by Hilton Hotel New York Times Square West
Responded 8 Sep 2020
Good Morning, Thank you for allowing us to host your trip to New York City. We are delighted to learn that you enjoyed your stay, and we look forward to celebrating your feedback with Shanique. Warm regards, Brian Twomey Hotel Manager
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JerseyGirlEB wrote a review 19 Jun
Houston10 contributions36 helpful votes
I made the mistake of only looking at the first few reviews for this hotel & booked it. Sadly, the REAL story is in your one star posts. I dont know what kind of living standards some on here have to say this is a "great" hotel. We DREADED having to come back to it. The CRACK smoking in the reviews is accurate, right outside the hotel. One dropped his pipe at my daughters feet as we were passing. The smell of WEED is everywhere, the entrance is so dirty, old used masks littering the welcome mat, amongst other trash. Checkin is so long, nothing like the Hilton I stayed at last week where I did not even have to go to the front desk. The elevators-- it can not be stated enough- plan a 10 minute wait. The "premium view" means higher floor, same exact view and a nightmare for the already BAD elevator situation. The room is very small by NYC Hotel standards. You can not have 2 people walk past each other, one must move, no where to put suitcases so ours were between the beds and we tripped on them every day. The bathroom is tiny. Many of the shower doors do not close so your bathroom floods during your shower. We had one room that had a closing shower door & one that did not. The ice machines still make no ice, there is an older review on here pointing that out. Not sure if you would want to use them as other reviews mention the water is sometimes not clear, its murky coming out so you have to get past that mentally to shower. I dont care how close things are when you have to walk past people smoking crack, getting high each night to get back to your room. Please go through the reviews and look at the low rated ones. I am on page 10 of reviews & I have not found one thing in them that was simply not true for us, other than our linens appeared to be clean.
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Date of stay: June 2021
Rooms
Location
Service
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Gabriela Pla wrote a review 18 Jun
New York City, New York11 contributions2 helpful votes
The service we received from the front desk and the restaurant (Butler) on site was great. We got an early check-in and the rooms where clean. Be aware that the rooftop restaurant is closed. The location was good, easy to walk to many spots. Great for families.
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Date of stay: June 2021Trip type: Travelled with family
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Edwin Hernandez wrote a review 16 Jun
Chicago, Illinois2 contributions
Leila was amazing 🤩 she went above and beyond to help me during my stay. She is a great person and I appreciate her helping me out. She made everything better and I didn’t even have to be stressed. Customer service at its finest
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Date of stay: June 2021Trip type: Travelled with family
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PRICE RANGE
US$116 - US$358 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityHudson Yards / Times Square / Midtown West / Garment District
NUMBER OF ROOMS
612
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Frequently Asked Questions about DoubleTree by Hilton Hotel New York Times Square West
Which popular attractions are close to DoubleTree by Hilton Hotel New York Times Square West?
Nearby attractions include Mission Escape Games (0.3 km), Shop Gotham NYC Shopping Tours (0.4 km), and Exit Escape Room (0.4 km).
What are some of the property amenities at DoubleTree by Hilton Hotel New York Times Square West?
Some of the more popular amenities offered include a rooftop bar, an on-site restaurant, and a lounge.
Which room amenities are available at DoubleTree by Hilton Hotel New York Times Square West?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at DoubleTree by Hilton Hotel New York Times Square West?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at DoubleTree by Hilton Hotel New York Times Square West?
Yes, paid public parking nearby, street parking, and valet parking are available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel New York Times Square West?
Conveniently located restaurants include Liberty Bagels Midtown, Obao, and Los Tacos No. 1.
Are there opportunities to exercise at DoubleTree by Hilton Hotel New York Times Square West?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at DoubleTree by Hilton Hotel New York Times Square West?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at DoubleTree by Hilton Hotel New York Times Square West?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does DoubleTree by Hilton Hotel New York Times Square West offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at DoubleTree by Hilton Hotel New York Times Square West?
The staff speaks multiple languages, including English, Spanish, Chinese, Portuguese, Korean, and Filipino.