Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Diverse, inspiring and vibrant - where art meets architecture in the heart of TriBeCa, Four Seasons Hotel New York Downtown is steps away from the city's most authentic neighbourhoods. Come and discover a new kind of urban chic with us, whether you choose to rejuvenate in our globally inspired Spa with a heated indoor pool, or dine at CUT by renowned celebrity chef Wolfgang Puck. We look forward to welcoming you.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Luxury
Family
Location
27 Barclay Street Thirty Park Place - Luxury Condominium Complex, New York City, NY 10007
Four Seasons Hotel New York Downtown
795 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
My first impressions were not quite the excellence I expect from Four Seasons. Those issues faded over the course of our stay and overall, I was happy and would return.
We arrived late at night, and just wanted to get settled quickly and go to bed. The bell staff was pretty aggressive about taking our bags, I had to rescue my backpack with wallet in it so I could check in. Then, I wanted to grab our roller bags to go up to the room, as they were sitting right there, but the desk clerk insisted they would be following us right up. A half hour later, we finally got them.
I had made a couple of requests in the prearrival email regarding our desired room location, neither of which was fulfilled. We did have a welcome treat waiting for us, though. The safe had a “low battery” warning so I called the desk to ask that it be fixed in the morning. She asked what time, I said 11, hoping to sleep in. Just after 9, we got a call from the front desk saying the maintenance guy was in the hallway, but our do not disturb light was on. Yes, that’s because we didn’t want to be disturbed!
The room itself was lovely, very spacious (especially for New York!), clean and elegant. Not much drawer space but good closet space, good bedside tables with plenty of electrical/USB outlets, comfortable bed, blackout drapes, and nightlight in the bathroom. It was quiet – on the 8th floor, we did not notice any street noise. The one really bad feature is the shower. It ran ice cold for a full minute or two every time we turned it on, even shortly after a previous shower.
Service was generally excellent, the staff was very welcoming every time we went in and out. They have a house car which goes as far north as 14th. There wasn’t much in the way of turndown service, just sporadic refresh of the water and ice on some nights, but they did leave us another treat a couple nights into our stay. They readily provided late 2pm checkout, which was much appreciated.
This was our first time staying in lower Manhattan, and we liked the location. With multiple subway lines available nearby, it was easy to get anyplace we wanted to go, and we enjoyed exploring more of the downtown area. There’s a good all-day breakfast place, Ol’Days, a few blocks away, as well as Starbucks and Whole Foods. Breakfast in the hotel was very good, though pricey of course, and only available until 11.
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Thomas Carreras, General Manager at Four Seasons Hotel New York Downtown
Responded 8 Jul 2024
Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We are pleased to hear that despite some initial challenges, you were able to enjoy your overall experience and would consider returning. I apologize for the inconvenience you encountered upon arrival and for the delay in delivering your bags. Our intention is always to provide a seamless check-in experience, and I regret that we fell short of your expectations in this instance. We will review our procedures to ensure that our guests' preferences are respected and such delays are minimized. I am sorry to hear that your pre-arrival requests regarding room location were not fulfilled and for the early disturbance despite your request for a later maintenance visit. Your feedback is invaluable, and we will address these issues to prevent future occurrences. It is great to know that you found the room spacious, clean, and well-appointed. However, I apologize for the inconvenience caused by the shower temperature and the inconsistencies in our turndown service. We will ensure that these aspects are reviewed and improved upon. I am glad to hear that you enjoyed our location and found it convenient for exploring downtown Manhattan. Your kind words about our staff’s general service and welcoming nature are much appreciated. We are also pleased that you enjoyed the treats left in your room and the convenience of our house car service. Thank you again for your constructive feedback. We look forward to the opportunity to welcome you back and provide an improved experience on your next visit.
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The Four Seasons Hotel New York stands as a pinnacle of luxury and refinement, setting the standard for an unparalleled stay in the heart of the city. From the moment I stepped into the lobby, I was enveloped in a world of sophistication and warmth. The ambiance exuded by the tasteful decor and welcoming staff set the tone for an exceptional experience.
My room was an epitome of elegance and comfort. The attention to detail in the room's design was evident, from the plush furnishings to the stunning city views. The bed was a haven of relaxation, ensuring a peaceful night's sleep. The spacious bathroom, adorned with marble accents, provided a spa-like experience with luxurious amenities.
Service at the Four Seasons was exceptional. The staff was attentive, professional, and displayed a genuine desire to cater to every need. From the concierge offering tailored recommendations to the housekeeping ensuring the room was immaculate, the attention to detail was impeccable.
The hotel's amenities, from the fitness center to the on-site dining, were equally impressive. The culinary experience was divine, offering a range of delectable dishes in a refined setting.
Overall, the Four Seasons Hotel New York surpassed expectations, offering an opulent retreat with unparalleled service in a prime city location. It's a destination that perfectly blends luxury and convenience for an unforgettable stay.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Thomas Carreras, General Manager at Four Seasons Hotel New York Downtown
Responded 11 Dec 2023
Thank you for your review of Four Seasons Hotel New York Downtown! I am thrilled that you enjoyed our beautiful rooms, amenities and had a wonderful dining experience during your stay. I will be sure to pass along your praises! We hope to welcome you back again very soon. Warm Regards, Thomas Carreras, General Manager
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For exceptional service come here! From the manager Jessica to the guest services Brandon and Davonte, all were fantastic and attentive to needs. We received a warm welcome prior to coming, they pivoted from a last minute rushed request from us that required a few moving parts and they pulled it off with a smile. Our room on the 18th floor was fantastic, subdued luxury and it was quietly curated for simple NYC style. Well appointed, quiet considering the location. Large for NYC. The service for room cleaning and turn down were exceptional with the extra/lovely Four Seasons style touches that I've only experienced at one other location. Room service was speedy and very good, with very good attention to detail. Their pool and fitness area with spa was clean, kind staff, and very relaxing. Tribeca is a wonderful jump-off neighbourhood. Whole Foods nearby and you're down the street from the One World Observatory. For the sports fans we saw a few basketball players and the 76ers team stayed there - seemed to be a popular NBA spot.
Once again thank you dearly to the staff and Jessica. Made a memorable trip.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Thomas Carreras, General Manager at Four Seasons Hotel New York Downtown
Responded 11 Dec 2023
Thank you for your review of Four Seasons Hotel New York Downtown! I am thrilled that you enjoyed our beautiful rooms and that our exceptional staff made you feel welcomed and safe during your stay. I will be sure to pass along your praises! We hope to welcome you back again very soon. Warm Regards, Thomas Carreras, General Manager
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I decided to splurge for my birthday weekend in NYC and booked the Four Seasons. From the moment I arrived I was treated beautifully. I was upgraded and there were balloons and a dessert in the room and later got fruit. Service was exceptional. The room was spotless. Room service and housekeeping were great - no issue getting extra towels for example or late turn down. I really recommend this hotel.
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Review collected in partnership with Four Seasons
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Thomas Carreras, General Manager at Four Seasons Hotel New York Downtown
Responded 5 Mar 2024
Thank you for your review of Four Seasons Hotel New York Downtown! I am thrilled that you chose to celebrate with us and that our exceptional staff made it a memorable stay. I will be sure to pass along your praises! We hope to welcome you back again very soon.
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When charging base rates of circa $1000 per night room only the experience has to be seamless and exceed guest expectations. Sadly for us this was not the case. Prior to our journey we emailed the hotel and messaged through their social channels and are still waiting on replys. This gave us a bad feeling of what to expect imn terms of service levels. They also advertise as being child friendly--this in our opinion could not be further from the truth. All in all my recommendation to the FS group would be to give their team at this establishment urgent service training that meets the base requirements for 5 star service then maybe in time try to exceed!
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Date of stay: July 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Thomas Carreras, General Manager at Four Seasons Hotel New York Downtown
Responded 8 Jul 2024
Thank you for taking the time to share your feedback regarding your recent stay with us. I sincerely apologize that your experience did not meet the high standards you have come to expect from Four Seasons. It is disappointing to hear that your emails and messages prior to arrival were not responded to in a timely manner. This is not reflective of the service we strive to provide, and we will address this issue immediately to ensure better communication with our guests. I am also sorry to hear that you did not find our hotel to be child-friendly. We aim to create a welcoming environment for all our guests, including families, and I regret that we fell short of your expectations in this regard. Your feedback about our service levels is taken very seriously. We will be conducting additional training with our team to ensure that we consistently meet and exceed the expectations of our guests, especially those staying at our hotel with high hopes for a seamless and exceptional experience. Thank you again for bringing these matters to our attention. We hope to have the opportunity to restore your faith in Four Seasons and to welcome you back in the future with a vastly improved experience.
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We absolutely adore this hotel! This was our second stay, and it was just as flawless as the first. When we arrived, we were greeted by the amazing Doorman who recognized us and welcomed us back - we really felt like we were at home. The greetings by every single team member at the hotel every time we returned to the hotel after a day out in NYC, made us feel special. The attention to detail in the room, the incredibly comfortable bed, the ambience of the lobby and the overall feeling of belonging will keep us returning to this property every time we visit NYC. Special thanks to Alice, and to Ashley for making our second Mother/Daughter trip so memorable. See you next summer!
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Thomas Carreras, General Manager at Four Seasons Hotel New York Downtown
Responded 12 Aug 2024
Thank you so much for your glowing review and for choosing to stay with us again at Four Seasons Hotel New York Downtown. It’s truly heartwarming to hear that you felt at home from the moment you arrived, and that our team, especially Alice, Ashley, and our Doorman, made such a memorable impression on you and your daughter. We take great pride in creating an environment where our guests feel special and cared for, and it’s wonderful to know that our attention to detail, comfortable accommodations, and welcoming atmosphere contributed to another flawless stay for you. It means the world to us that you consider our hotel your home in NYC, and we can’t wait to welcome you back next summer for your third Mother/Daughter trip! Until then, please don’t hesitate to reach out if there’s anything we can do to make your next stay even more exceptional. Warm regards,
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We are regular FS customers and have had the priviledge of staying in many around the world. We are used to a level of service when paying over $1000 per night and an additional $200 for breakfast. Simply put the service we received from this particular hotel is by far the worst we have ever had from this brand.
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Date of stay: February 2023
Value
Location
Service
Room Tip:Â If travelling with children forget it
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Four Seasons Hotel New York Downtown, Owner at Four Seasons Hotel New York Downtown
Responded 28 Feb 2023
Dear Maggie E, Thank you for your feedback. I regret to learn that your overall stay with us did not meet your full expectations. It is with sincere apologies that our service did not meet your expectations, as we strive to exceed guests' expectations. I welcome the opportunity to discuss your experience and encourage you to please connect with us by calling the hotel directly at 646-880-1999. Warm Regards, Thomas Carreras, General Manager
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From the moment you walk in, this hotel says quality and luxury. The staff at the front desk are warm and welcoming without being fawning. Since we booked through Amex Platinum Fine Hotels and Resorts, we were upgraded to a Hudson Room on a high floor and the room was totally beautiful and comfortable. There was a deep soaking tub that I luxuriated in for almost an hour. The products were Frederic Malle which is a wonderful line. Everything you could need was in the room. The concierge was prompt and attentive at changing our brunch reservation for a later time. And the bed was top notch Four Seasons heaven. We definitely hope to stay here again.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Four Seasons Hotel New York Downtown, Owner at Four Seasons Hotel New York Downtown
Responded 4 Jan 2023
Dear Jen, Thank you for your kind review of Four Seasons Hotel New York Downtown. We are delighted to hear you had an exceptional stay and that our service exceeded your expectations. We will be sure to share your praises with our team. I am happy to hear you enjoyed the wonderful view from your room as well and we hope to welcome you back again soon to enjoy more of our facilities! Warm Regards, Thomas Carreras, General Manager
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I recently had the pleasure of staying at the Four Seasons Hotel Downtown and was thoroughly impressed. The prime location made it incredibly convenient to explore the surrounding area, and the staff went above and beyond to make me feel welcome. The level of service was superb, ensuring a truly memorable experience. Thank you for providing such an outstanding stay.
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Review collected in partnership with Four Seasons
Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Thomas Carreras, General Manager at Four Seasons Hotel New York Downtown
Responded 30 Jul 2024
Thank you for taking the time to review Four Seasons Hotel New York Downtown! I am thrilled you enjoyed your stay and look forward to welcoming you back again in the future.
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We frequently chose FS as the customer service is phenomenal no matter which part of the world we are in. Not to mention the beautifully designed rooms. Our stay at FS New York was one we cannot forget. We used the app to communicate with housekeeping and front desk and the service was prompt and courteous. The room we stayed in was spacious, which is surprising for NY. We loved our stay and hope to be back soon.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Four Seasons Hotel New York Downtown, Owner at Four Seasons Hotel New York Downtown
Responded 30 Aug 2023
Dear Jspihota, Thank you for your kind words! I am so glad to hear you enjoyed your stay and that our service exceeded our expectations. I will be sure to pass along your kind praises to our team, and we hope to welcome you back again soon! Warm Regards, General Manager, Thomas Carreras
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There are more places to choose from in the New York City area.
PRICE RANGE
HK$6,976 - HK$9,215 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityTriBeCa / Downtown Manhattan (Downtown) / Civic Center
NUMBER OF ROOMS
189
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Four Seasons Hotel New York Downtown
Which popular attractions are close to Four Seasons Hotel New York Downtown?
Nearby attractions include The National 9/11 Memorial & Museum (0.4 km), One World Observatory (0.3 km), and World Trade Center Memorial Foundation (0.3 km).