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The Westin San Diego Downtown

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400 West Broadway 1051 Columbia Street, San Diego, CA 92101-3504
COVID-19 update: See the added health and safety measures this property is taking.Read more
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 07/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin San Diego Downtown
Updated 07/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#28 of 295 hotels in San Diego
Location
Cleanliness
Service
Value
Travellers' Choice
Take your travel experience to a whole new level when you stay at The Westin San Diego Downtown. Our upscale hotel boasts a prime location in the heart of downtown San Diego near the Gaslamp Quarter, Little Italy, and blocks from the Embarcadero. Not to mention a variety of shopping and dining options. We're also 3 miles away from San Diego International Airport and just a short walk or trolley ride from top area attractions such as Old Town, Fashion Valley Mall, Balboa Park and the San Diego Zoo. Our Heavenly Beds are always eager to greet you after a long day with panoramic views of the San Diego Bay, Coronado Island and the downtown cityscape. The 24 hour Westin Fitness Studio has all the latest equipment to keep your wellness in check and continually stay connected with complimentary Internet access in the lobby and complimentary shuttle service to/from the San Diego airport. Enjoy a relaxing, convenient California getaway when you reserve accommodations at The Westin San Diego Downtown.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycles available
Walking tours
Free airport transportation
Wifi
Paid internet
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Coffee shop
Breakfast available
Complimentary instant cofffee
Kids' meals
Outdoor dining area
Snack bar
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Massage
24-hour security
Baggage storage
Non-smoking hotel
Sun deck
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Bathrobes
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
City View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Cars Stay Free
2077Reviews36Q+A100Room tips
Traveller rating
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Popular mentions
Asjah B wrote a review Nov 2021
1 contribution
The customer service here is one the best I have ever encountered ! The front desk was so helpful . Would give it 10 stars . Everybody had a smile from the morning staff to the night . Rooms big and nice view
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Date of stay: November 2021Trip type: Travelled as a couple
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Response from Pete Engard, General Manager at The Westin San Diego Downtown
Responded 5 days ago
Hello there 789asjahb! I appreciate the time you took out of your busy day to share your experience with fellow travelers! The views of the Bay are indeed amazing, and we are within walking distance to over one hundred amazing restaurants within one-mile of our door, many of whom have amazing up and coming chefs. Most of all, I am delighted that our team made you feel cared for. I look forward to welcoming you back to enjoy all that we have to offer! Warmly, Pete
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PinkKT wrote a review Nov 2020
New York City, New York101 contributions82 helpful votes
+1
Hotel's Favourite
Alyssa and her team really went above and beyond to accommodate my friends and I in our trip to San Diego at the Westin and we’d 100% choose this hotel again for any future trips to San Diego. I booked 2 rooms for our group and she was able to honor a suite night request (I have Ambassador status with Marriott) & also ensure our 2nd room connected to the suite!! The suite was huge which was amazing so that we could spread out. She also arranged for a birthday cake to be delivered to the room for my friend’s birthday which was such a fun surprise. The hotel staff was very responsive to our requests for extra toiletries, towels, robes, etc. and took away our trash/dirty towels every evening. They even found an HDMI cord so that we could connect our computer to the tv and watch a movie. We felt it was very clean & everyone wears masks in common spaces. They have a good amount of services even in COVID (e.g., the airport shuttle, breakfast downstairs in the lobby, etc.). The sunsets from the room were beautiful and we even enjoyed the pool! Overall it was a fantastic value and I’m very thankful to Alyssa and her staff for their warm hospitality!!
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Date of stay: November 2020Trip type: Travelled with friends
3 Helpful votes
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Response from Alyssa Turowski, General Manager at The Westin San Diego Downtown
Responded 18 Nov 2020
PinkKT - You are very welcome! We are all so happy you chose to spend your daughter's birthday with us. These important milestones can't be forgotten in the unprecedented times we are all dealing with. The staff and I enjoyed going above and beyond for you. We appreciate your loyalty and look forward to welcoming you back to sunny San Diego, should your travels allow. Kind Regards, Alyssa Turowski, General Manager
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William C wrote a review Nov 2021
2 contributions
This hotel lives up to the quality I have come to expect at a Westin/Marriott hotel. I came for a convention and was immediately impressed with the front desk upon my arrival. When I had an issue with my room being too noisy, I called Rick at the front desk and he immediately offered to find me a new room. Austin (security) came up with the keys and helped me move into my new room. It actually fit me better as a single and is very quiet. I am so very impressed with the staff at the Westin San Diego, Downtown, that I would definitely recommend this hotel to visitors who want to come stay in the city.
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Date of stay: November 2021Trip type: Travelled solo
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Response from Pete Engard, General Manager at The Westin San Diego Downtown
Responded 4 days ago
BillTCat2019, thank you for taking the time to share your experience with fellow travelers! Austin, Rick and the entire Westin Downtown team truly love to make every guest feel special and welcomed and I’m thrilled you had a chance to enjoy amazing views of the water. There are many options for you to spend a night in San Diego. We agree that our staff makes the difference and love to make everyone feel cared for. I look forward to welcoming you back to enjoy all that our staff, and San Diego has to offer! Warmly, Pete
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Chris H wrote a review Nov 2021
Yorba Linda, California1511 contributions399 helpful votes
My parents made reservations to stay at this lovely hotel. It was to be their first getaway, post-Covid. My 84 year old father made reservations through what he didn't realize was a third-party reservation company. When he arrived, my mom went to the front desk to check in. Imagine her surprise when their stay for 11/9-11/12 was actually made for much later in the month, I think 11/23-26, which would be my mom's 82nd birthday. We want to express our deepest appreciation and gratitude for your front desk employee, Amelia Cowen. It is rare that one comes across a person in the travel industry as wonderful as Amelia. What Amelia didn't know is that my mom has been diagnosed with moderate dementia and is currently participating in a clinical trial for the treatment of dementia. My Dad wanted to surprise her and take her away to see the sights in San Diego. It's been years since they've visited. With the confusion, my Mom returned to the car so that my Dad could take care of the problem. Amelia was so incredibly kind and patient and understanding and helpful. She contacted the third party reservation company and got things straightened out on that end and 2 hours later, Mom and Dad were in their lovely room, trying to get over the stress of their mistake. They called me after they got to their wonderful, comfortable room and I could tell from their voices just how upset they had been. They were also so relieved that someone like Amelia took the time to assist them. They remarked when they got home how every time they passed the front desk, Amelia would say, "there goes my favorite couple!" She probably doesn't know just how much her kindness meant to them . . . and me! I am a home based travel agent and have been setting up travel for almost 20 years. I think my Dad didn't want to bother me to help with their reservations and tried to do it himself. Things have changed so much for them that I think other than a day trip to Seaport Village, they stayed safe and comfortable in their very nice room the entire time. It is because of bright stars like Amelia that my faith in people is being restored. These days it seems people are not willing to be nice to anyone and the fact that Amelia, who probably felt like she was just doing her job, went above and beyond in making them feel special makes me hopeful! Again, thank you so much for hiring people like Amelia. She is such an asset to your team and we for one are grateful for her kindness!
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Date of stay: November 2021
Location
Cleanliness
Service
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Response from Pete Engard, General Manager at The Westin San Diego Downtown
Responded 2 weeks ago
Hello Christine! I am delighted, but not surprised, to hear that “It is because of bright stars like Amelia that my faith in people is being restored” and that she “went above and beyond in making them feel special” I am glad to hear your parents felt understood and cared for by our staff, appreciate you taking the time to write, and I look forward to meeting you or your family in person on a future visit to San Diego! -Pete
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Chloe O wrote a review Nov 2021
1 contribution
I was in town for a business conference and stayed at the Westin for 5 days, 4 nights. They were very accommodating, including with my early arrival. I was able to get set up in a room hours before check in time. All of the hotel amenities were great! I loved the robe in my room, and service at the on-site restaurant and bar was top notch. Very kind workers here that made the stay pleasurable, especially Rick at the front desk! If I come back to San Diego, the Westin will be on my list.
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Date of stay: November 2021Trip type: Travelled on business
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Response from pete engard, General Manager at The Westin San Diego Downtown
Responded 3 weeks ago
Ayeyichlo, thank you for taking the time to share your experience with fellow travelers. Rick and the entire Westin Downtown team truly love to make every guests feel special and welcomed and I’m thrilled you had a chance to enjoy the early arrival to take in the views of the water. I look forward to welcoming you back to enjoy all that San Diego has to offer! -Pete
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PRICE RANGE
US$204 - US$400 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin san diego hotel san diego, san diego westin, wyndham san diego hotel
LOCATION
United StatesCaliforniaSan DiegoDowntown
NUMBER OF ROOMS
436
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Frequently Asked Questions about The Westin San Diego Downtown
Which popular attractions are close to The Westin San Diego Downtown?
Nearby attractions include Santa Fe Depot (0.3 km), San Diego Civic Theatre (0.5 km), and The Lion's Share (0.5 km).
What are some of the property amenities at The Westin San Diego Downtown?
Some of the more popular amenities offered include free wifi, a pool, and a lounge.
Which room amenities are available at The Westin San Diego Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin San Diego Downtown?
Guests can enjoy a lounge, breakfast, and free instant coffee during their stay.
Is parking available at The Westin San Diego Downtown?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to The Westin San Diego Downtown?
Conveniently located restaurants include Karl Strauss Brewery & Restaurant, Salvatore's Cucina & Lounge, and Tender Greens.
Are there opportunities to exercise at The Westin San Diego Downtown?
Yes, guests have access to a pool and a fitness centre during their stay.
Does The Westin San Diego Downtown have an airport shuttle?
Yes, The Westin San Diego Downtown offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Westin San Diego Downtown have airport transportation?
Yes, The Westin San Diego Downtown offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Westin San Diego Downtown?
Yes, dry cleaning and laundry service are offered to guests.