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Candlewood Suites Tupelo North, an IHG Hotel

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Room & Suite (21)
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About

#13 of 31 hotels in Tupelo
Location
Cleanliness
Service
Value
Candlewood Suites Tupelo is centrally located at the intersection of N. Gloster Street and McCullough Blvd. You will have ease in finding attractions like Elvis Presley's Birthplace and Museum, The Tupelo Buffalo Park. We are also close to several corporate locations like North Mississippi Medical Center, Cooper Tire, Tupelo Furniture Market and Toyota Motor Manufacturing of Mississippi. Candlewood Suites Tupelo puts the amenities where they count, in your room. Our guests can cook meals in their fully equipped kitchens, relax in their overstuffed recliner while watching movies from our complimentary movie Lending Library. Business travelers will work more efficiently utilizing the executive desk. Candlewood Suites, Tupelo provides our guests with an assortment of complimentary amenities which includes: Fitness Center, guest laundry services, Lending Locker and Library.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Kids stay free
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Shuttle bus service
Meeting rooms
BBQ facilities
Convenience store
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Family
Modern
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

979 N Gloster St, Tupelo, MS 38804-1950
Candlewood Suites Tupelo North, an IHG Hotel
121Reviews2Q+A15Room tips
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patronatx wrote a review Dec 2023
Columbus, Georgia49 contributions27 helpful votes
This IHG had a well meaning staff and nothing else. The room was dirty, they ran out of towels and since we had a pet, there was no service and we were there for five days. We ended up bribing a maid.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Candlewood Suites Tupelo North, an IHG Hotel
Responded 18 Dec 2023
Hi patronatx, We appreciate you choosing the Candlewood Suites Tupelo North for your leisure stay. We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again. I hope we'll remain your dependable choice, as we promise to make your stay more memorable and exciting. Yours in hospitality, Melissa P Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jessica B wrote a review Jan 2023
Saint Amant, Louisiana90 contributions14 helpful votes
Hotel's Favourite
Staff was very friendly. Hotel felt safe and clean. The rooms were very spacious and well kept. Very comfortable stay will be back . Location was perfect. No breakfast provided but did have a small area to get food and close to restaurants also kitchen is set up well to use to make a breakfast.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ulli N wrote a review Oct 2023
1 contribution
Stayed one night (October 17th 2023) after a very long drive as a solo female traveler. Was just glad to crash late at night. Carpet in elevator was very worn and dirty, should have alerted me to other problems. I noticed the warped carpets in several hallways, and as a nurse I registered that as trip hazards, dangerous for anyone not perfectly steady on their feet, or with a walker. The air handler unit on my level was very noisy and shook the floor. The refrigerator in my suite was so noisy I had to unplug it. Fine, I wasn’t going to need it anyway. Bedsheets were clean, but the bedframe had what I hoped were chili or BBQ stains on it, did not look like blood. The seat cushion on the single comfy chair was ripped, and had what looked like “water” stains, I hope. I did not sit in it. . I took photos of all the items. I thought I could let the management know in the morning. I honestly had not much hope that there would be supremely better rooms to relocate to. Upon check out, when I made my complaints, the clerk said I should have done so the previous night. She said the problems were hotel wide, that there was a move afoot to renovate the whole place. I hope they do that SOON. She gave me a 20% discount, claiming that is all she was allowed to do for me, I had suggested a 50%, did NOT ask for a full refund, She said the management was going to get back to me, gave me name, the person never did. I called back a couple of times for a couple of days, and then just decided to call it quits. But I am leaving this review as a head’s up for anyone considering staying here. By the way, the bathroom was very clean, and I left a small tip for housekeeping at the reception, because I did only use the bed.
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Date of stay: October 2023
Value
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Service
Room Tip: Pick a different hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Candlewood Suites Tupelo North, an IHG Hotel
Responded 6 Nov 2023
Hi 37ullin, Thank you for staying at Candlewood Suites Tupelo North and writing us about your experience and concerns. Here on our property, we want them to feel immediately reassured that they will be in control of their priorities and can truly feel free. We received your evaluation of our services, and after reading them felt surprised. I am sorry that your stay was not satisfactory, and understand your sentiments. We thank you for allowing us to look into these matters further, and with this in mind, I forwarded your comment to our managers. We took the necessary steps to rectify and prevent this from happening again. I invited you to visit us on your next trip so we can change your mind about us. Thank you again, Oscar C. Case Manager IHG Hotel & Resorts Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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wattswray50 wrote a review Apr 2023
Amory, Mississippi1 contribution
Being displaced by the tornado Candlewood made us feel at home especially with a disabled mate I can't give enough compliments about the Care they showed us for our stay . Thank you again for the caring loyal staff you have.. thank you
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sherry F wrote a review Jan 2023
Saint Joseph, Missouri118 contributions68 helpful votes
First of all the desk clerk was very personable and very helpful but the rest isn’t very positive. I don’t usually have to write a bad review so im not sure how but I feel I need to do this. The room was not very clean at all. There was a used glass on the bathroom sink. There was food particles in the kitchen sink. The dishwasher had dirty dishes in it and the shower was quite moldy. I can honestly say I will not stay here again. I will stay next door. If you can tolerate a not clean room then the beds and pillows we’re comfortable.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Candlewood Suites Tupelo North, an IHG Hotel
Responded 20 Jan 2023
Hi 9sherryf, Thank you for choosing our hotel and for taking the time to provide feedback about your experience. Pleasure having one of our most valued guests, and for always choosing our hotel brands for your stay. Candlewood Suites provide the best lodging experience for every guest, and I'm sorry for the issues during your stay. I will be sharing your feedback with our hotel management for review. I've also sent you a private message to discuss this further. We hope you can give us a chance to regain your trust and confidence in our service. Stay Safe! Carl J. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Terry T wrote a review Jan 2022
Nashville, Tennessee421 contributions103 helpful votes
First, the good. The hotel was basically clean,allowed pets and in a great location. Now the bad. We had 4 registered guest in a 2 queen suite and was only "allowed" 3 towels. When we requested another towel, we were told that we had to bring down one of the 3 used towels to exchange for the 4th towel we needed?? After 30 minutes of "discussing" this, we finally got our 4th towel? Also, we saw a roach crawling across the wall in the lobby. The wall thermostat in our room did not work; we had to use the controls on the window unit. The fan didn't blow when the heat was on (it was 20 degrees outside). I would not stay here again.
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Date of stay: January 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from IHG Service, Owner at Candlewood Suites Tupelo North, an IHG Hotel
Responded 25 Jan 2022
Hi Terry T, Thank you for choosing our hotel for your recent travel to the area. We want to provide the best comfort and outstanding service to every stay. I have read your concerns about the room's cleanliness, fewer towels provided, and the thermostat didn't work, and we're sorry for the letdowns. I have shared your comments with our hotel team for their reference. I'm confident they will do their best to sort this out and make future stays remarkable again. I hope you will give us another chance by staying with us again to show you that your unsatisfactory stay was an exception. Regards, Virgil N. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kim wrote a review Sept 2021
9 contributions
+1
ROOM 110 ~ Refuse this room; do not accept it. Room floods; soaking wet animal urine carpet; water damaged furniture; MOLD We checked in yesterday evening (Sept 20) and went to the grocery store. When we got back I walked over to the window to close the curtains and stepped in sloshing wet carpet. Absolutely disgusting. I went to the front desk and they tried to act like this is the first time this problem has ever occurred but that is a lie. We looked closer and discovered moldy carpet and moldy water damaged furniture. See photos. We put towels down to try and soak up some of the water and the towels turned brown. This room is a disgusting health and safety hazard; unfit for humans. The hotel absolutely knows this is an issue and scammed us out of one night's fee, but we left asap. The fact that is a handicap access room makes it even more disgusting. We have options and were able to leave. This is what Candlewood Suites/IHG thinks of its customers. This is acceptable and fine and dandy to them. The photos say more than I ever could. Absolutely disgusting. The health department needs to investigate this place.
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Date of stay: September 2021
Location
Service
Sleep Quality
Room Tip: Room 110 ~ room floods, carpet is moldy and animal urine soaked, furniture is water damaged and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jon H wrote a review Oct 2020
Fort Myers, Florida664 contributions154 helpful votes
We stayed here for the first time on our semi-annual trip to Florida and were pleasantly surprised. Very nice, comfortable rooms and the property was very clean. The front desk staff were very friendly and helpful, especially the young girl on the morning shift. The hotel is easy to get to, quiet and close to many restaurant options.
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Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Morganj wrote a review Mar 2020
2 contributions
We are moving across country, Washington state to Georgia. After 9 states, and 7 different hotels, we had the pleasure of staying in your hotel. It was hands down the best hotel overall even when comparing it to literally a brand new Hyatt hotel in Bakersfield. The layout was good inside the room with plenty of space, the price was competitive if not better than most for the experience. The king bed was wonderfully comfortable with great linens. Your staff was courteous, professional, and pleasant. Finally we were traveling with our 2 pugs which were not a problem for you in your hotel and the room being pet friendly was clean, fresh, and had zero odors. Thanks for making our journey comfortable
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Diannaroo wrote a review Feb 2020
Petersburg, Illinois4 contributions7 helpful votes
This place is a joke. Loud refrigerator kept us up most of the night and only a half hearted sorry when checking out. No breakfast offered only a so called pantry where you could buy stuff if they’d had anything to buy. Never staying at this place again. Definitely not worth the price. They did have free WiFi but kept having to reconnect
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from CWTupelo, General Manager at Candlewood Suites Tupelo North, an IHG Hotel
Responded 11 Feb 2020
Dear Diannaroo, Thank you for choosing our hotel and for sharing your valuable feedback. We sincerely apologize for your unsatisfactory experience regarding the cupboard and noisy refrigerator. You can be certain that your helpful comments have been shared with our team to make corrective adjustments that will improve our guest experience going forward. We hope you will give us another chance to prove ourselves and show you that we take great pride in providing seamless hospitality. It was our pleasure to serve you and we look forward to welcoming you back soon! Sincerely, Porsha Fields GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
HK$759 - HK$970 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMississippiTupelo
NUMBER OF ROOMS
79
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CANDLEWOOD SUITES TUPELO NORTH, AN IHG HOTEL - Prices & Reviews (MS)

Frequently Asked Questions about Candlewood Suites Tupelo North, an IHG Hotel
Which popular attractions are close to Candlewood Suites Tupelo North, an IHG Hotel?
Nearby attractions include Paradox Challenge Rooms (0.5 km) and Temple B'nai Israel (0.7 km).
What are some of the property amenities at Candlewood Suites Tupelo North, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a fitness centre, and free parking.
Which room amenities are available at Candlewood Suites Tupelo North, an IHG Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Candlewood Suites Tupelo North, an IHG Hotel?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Candlewood Suites Tupelo North, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Candlewood Suites Tupelo North, an IHG Hotel?
Conveniently located restaurants include Neon Pig Cafe, Woody's Tupelo and Captain's Den, and The Lost Pizza Company.
Are there opportunities to exercise at Candlewood Suites Tupelo North, an IHG Hotel?
Yes, guests have access to a fitness centre during their stay.
Does Candlewood Suites Tupelo North, an IHG Hotel have airport transportation?
Yes, Candlewood Suites Tupelo North, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Candlewood Suites Tupelo North, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Candlewood Suites Tupelo North, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Candlewood Suites Tupelo North, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.