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    Marriott Vacation Club Pulse at Custom House, Boston

    879 reviews
    #3 of 86 Hotels in Boston
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    3 McKinley Square, Boston, MA 02109-2609
    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
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    All photos (716) 716
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    Certificate of Excellence
    Traveller (508)
    Room & Suite (262)
    Dining (20)
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    Overview
    4.5
    879 reviews
    • Excellent75%
    • Very good22%
    • Average1%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “observation deck”(205 reviews)
    “counting room”(52 reviews)
    “time share”(38 reviews)
    3 McKinley Square, Boston, MA 02109-2609 See on map
    AMENITIES
    Free Wifi
    Parking
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Concierge
    3 Star Hotel
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    Reviews (879)
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    All reviewsobservation deckcounting roomtime sharehistoric buildingquincy marketfaneuil hallthe north endliving roomblack rosefreedom traildining tableaquarium stopsmall kitchenettemini kitchenlaundry facilitieslong wharfblue line
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    1 - 5 of 854 reviews
    Reviewed 4 days ago
    Excellent Location

    This is a great location for a visit to Boston. Just steps from the Freedom Trail, Faneuil Hall and Quincy Marketplace and near restaurants and shopping. It is a small hotel with only 84 suites. Each suite contains separate living and sleeping accommodations, a fully...More

    1  Thank SoCalFrancie
    Response from MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse at Custom House, BostonResponded 2 days ago

    We are so pleased to hear you enjoyed your stay at the historic Custom House in Boston! Thank you for your review and for choosing Marriott Vacation Club Pulse. We do hope to see you again soon!

    Reviewed 1 week ago via mobile
    Beautiful and welcoming

    We returned to our beloved Boston for a family celebration weekend. We found the Marriott at The Custom House to be spacious and comfortable for our family of 4. The rooms were well appointed and we found the staff to be courteous and friendly. Loved...More

    Thank Lorrie P
    Response from MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse at Custom House, BostonResponded 4 days ago

    Hi Lorrie, we are so glad to hear your return visit was extraordinary! Thank you for choosing Custom House for your family's celebration and for your kind review. We hope to see you again soon on your next trip to Boston.

    Reviewed 1 week ago
    A unique Marriott...loved it!

    This is a great hotel to stay at in Boston. You’re only steps away from so many popular sites ... the Freedom Trail, Quincy Market, the North End.... we walked everywhere. Plus the hotel itself is exceptional. It has the feel of a Capital with...More

    1  Thank TravelfromDuluth
    Response from MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse at Custom House, BostonResponded 4 days ago

    We are happy to hear you enjoyed your stay at Custom House in Boston! The resort is certainly a unique place to stay in the heart of the city. We do hope to welcome you back on a future stay with Marriott Vacation Club Pulse!

    Reviewed 3 weeks ago
    The Best Employees!

    The people that work here are just fantastic, they go well above and beyond! I lost something valuable and Kathleen Cotter could not have been more helpful. What an extraordinary positive reflection of this lovely hotel.More

    1  Thank Kathy O
    Response from MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse at Custom House, BostonResponded 1 week ago

    Hi Kathy, how nice of you to take the time and leave a great review for the resort team! It certainly sounds like Kathleen saved the day during your visit to the Custom House. We will be sure to share your comments and do look...More

    Reviewed 3 weeks ago
    Beautiful Historic Hotel, Excellent Location

    My husband and I stayed for two nights at this historic hotel the weekend of April 28. When we checked in around 5:30PM on Saturday, the young man at the front desk made me wait a long time as he sold tickets to the observation...More

    1  Thank SusaB
    Response from MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse at Custom House, BostonResponded 3 weeks ago

    Hi Susa, thank you so much for sharing your experience on TripAdvisor. We are sorry to hear there was an issue with your check-in and will be sharing your feedback as a training opportunity with the resort. It sounds like the rest of your visit...More

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    123456…171
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Fitness Centre with Gym / Workout Room
    Free High Speed Internet (WiFi)
    Hotel Amenities
    Business Centre with Internet Access
    Dry Cleaning
    Meeting Rooms
    Concierge
    Multilingual Staff
    Self-Serve Laundry
    Room amenities
    Microwave
    Things to do
    Fitness Centre with Gym / Workout Room
    Details
    Price range
    US$360 - US$631 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #9 Family Hotel in Boston
    #10 Romantic Hotel in Boston
    #27 Business Hotel in Boston
    Room types
    Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
    Details
    Price range
    US$360 - US$631 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #9 Family Hotel in Boston
    #10 Romantic Hotel in Boston
    #27 Business Hotel in Boston
    Room types
    Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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    All photos (716) 716
    Full view
    Traveller (508)
    Room & Suite (262)
    Dining (20)
    Pool & Beach (3)
    Amenities (29)
    Family and Play Areas (10)
    Nearby
    Downtown
    The largest area of the city, Downtown is rich with
    historical and iconic sites in Boston. Stroll through
    one of Boston’s most famous green spaces, the Boston
    Public Gardens, check out and make way for duckling
    statues, picnic under a beautiful tree overlooking the
    pond, and walk over the iconic footbridge where,
    during summer time, you will catch a swan boat toting
    children and eager tourists through the pond. Have
    ...More
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    Questions & Answers
    Ask a question
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    Scarlett15
    25 May 2018|
    AnswerShow all 3 answers
    Response from Arthur H | Reviewed this property |
    Everyone has access to the Counting Room.
    1
    Vote
    juicystar0008
    13 March 2018|
    AnswerShow all 10 answers
    Response from Mike M | Reviewed this property |
    Need a room key to gain access to floor in elevator.
    1
    Vote
    Sue M
    6 March 2018|
    AnswerShow all 7 answers
    Response from zcnelson | Reviewed this property |
    The Blue Line T stop (Aquarium stop) is steps from the front door.
    1
    Vote
    123456…12
    Room Tips
    "Tell the hotel in advance if you require a "feather free" room."
    Read review
    "Higher floors would have a better view, but we loved our large lofted second floor room."
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    "If you are older or have difficulty navigating stairs, do not accept a loft room."
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    "We were on the 19th floor, with a harbor view"
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