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Marriott Vacation Club Pulse at Custom House, Boston

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3 McKinley Square, Boston, MA 02109-2609
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Traveller (637)
Room & Suite (244)
Dining (11)
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About

#11 of 98 hotels in Boston
Location
Cleanliness
Service
Value
Travellers' Choice
Marriott Vacation Club Pulse at Custom House, Boston is located in the heart of historic downtown Boston, Massachusetts. Our vacation rental property offers 84 beautiful villas with king-sized beds with sofa beds, kitchenettes and free Wi-Fi internet access - all close to Quincy Market, Faneuil Hall, Boston Opera House and historic Freedom Trail.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast available
Game room
Billiards
Kids stay free
Indoor play area for children
Paid private parking on-site
Wifi
Vending machine
Bowling offsite
Board games / puzzles
Video game console
Car hire
Taxi service
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Dining area
Housekeeping
Safe
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Kitchenware
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
City View
Languages Spoken
English
Hotel links
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1056Reviews48Q+A100Room tips
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mingxiao28 wrote a review Dec 2022
Fort Collins, Colorado149 contributions43 helpful votes
+1
Absolutely love this vacation club. It’s located near the Boston harbor in downtown Boston. Walking distance to all the happening places in town. The staff are friendly. We took a building tour of the resort. There are so much history in this place. The observation deck gives the panoramic view of the city. Although the building was a 19th century custom house, but after Marriott transformed it into a vacation club, the room is spacious and modern. There are a lot of daily activities that are interesting. I’m so happy that I’m able to stay and enjoy my time at this special place.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marriott Vacations Worldwide, Other at Marriott Vacation Club Pulse at Custom House, Boston
Responded 21 Dec 2022
Thank you for taking the time to post your review regarding your experience with us. We are glad you enjoyed the resort and area. Thank you once again for sharing your review and for choosing us for your travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Splanky wrote a review May 2022
Claymont, Delaware320 contributions236 helpful votes
Hotel's Favourite
We thoroughly enjoyed our stay at the Marriott Vacation Club Pulse at Custom House in Boston. The location is perfect to walk to historic sites including Quincy Market, Faneuil Hall, Old State House and more. It is also an easy walk to the North End and wonderful Italian restaurants. Check in was easy, associates were very welcoming and they quickly accommodated our request to have no steps in our suite (some suites have an upstairs bedroom loft). The lobby has been left in an original historic state but nicely appointed for a hotel. All associates for the hotel were friendly and helpful. Our suite was on the 8th floor. There were only a handful of suites on our floor and most floors as I understand. We entered into a beautifully appointed living area with living room, dining area (seating for 4) and kitchenette that included a microwave, fridge/freezer and kitchen items - glasses, plates, etc. There was a large TV and comfortable seating in this area - the couch is a sofa bed (we did not use as such.) The bedroom was large and comfortable, again with a TV. The bed and bedding were so comfortable. The bathroom had doors to the living and bedroom areas and included many towels and luxury hair and body products. Lighting was plentiful throughout the suite. The suite was spotless and perfect in every way. The furniture was not worn, room-darkening shade worked perfectly, carpet seemed new and bathroom fixtures were spotless and beautiful. Wifi was fast and free. We were relatively near the elevators and yet heard no noise while we were in the bedroom. Views were spectacular! We went up to the observation deck on the 26th floor both during the day and night and enjoyed the 360 degree views. There are many activities planned throughout the month - some free, including tours of the building and some for a small fee, including a tour of the North End restaurants that have food tastings. We were sorry not to have been able to participate in them due to our schedule. One thing would make this stay better - include the Continental Breakfast instead of charging a la carte. For the cost of the stay here, it really should be included or, at the very least, have one small fee that would include anything on the menu.
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Date of stay: May 2022
Value
Service
Room Tip: A higher floor would get better views, but all rooms are probably great!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marriott Vacations Worldwide, Other at Marriott Vacation Club Pulse at Custom House, Boston
Responded 5 May 2022
Thank you for your five-star review of Marriott Vacation Club Pulse at Custom House, Boston! We're happy you enjoyed your spacious room. We are pleased the location met your needs and were able to visit historic sites. Thank you for the recommendation and we hope to have the pleasure of serving you once again on a visit in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spam N wrote a review Dec 2022
When I visited, the concierge, Monika, was incredibly helpful and helped me create memory a of Boston that I won't forget. When assisting me she was incredibly kind and was working with a smile when helping.
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Date of stay: December 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marriott Vacations Worldwide, Other at Marriott Vacation Club Pulse at Custom House, Boston
Responded 11 Dec 2022
Thank you for your five-star review of Marriott Vacation Club Pulse at Custom House, Boston! We're happy Monika were helpful and created incredible memories while in Boston! Thank you for the recommendation and we hope to have the pleasure of serving you once again on a visit in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
marisa13 wrote a review Nov 2022
San Diego, California136 contributions110 helpful votes
We've been MVC owners for 14 years, and have stayed at several of the properties. This one is by far our favorite. We enjoyed it so much that we booked a week for next year as soon as we got home. The location is incredibly convenient, with a lot of historic sites, the New England Aquarium, T stations, Quincy Market, etc. a short walk away. The North End, with a huge number of tempting restaurants (and Friday farmer's market), is just a 10-minute walk -- not long enough to burn off the calories. The staff is unfailingly polite, friendly, incredibly helpful, and just plain fun . They are very professional, yet treat guests like family. Kudos to the hiring manager!! As for the villa -- we were on the 9th floor, and never heard a peep from anyone in adjoining rooms or walking down the hall. That's a rare occurrence in a vacation property. The room is also incredibly comfortable, has plenty of space, and feels like a home away from home. There are even free laundry facilities, a movie room, game room, and bar/breakfast room on the property. We can't wait to go back.
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Date of stay: November 2022
Rooms
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marriott Vacations Worldwide, Other at Marriott Vacation Club Pulse at Custom House, Boston
Responded 27 Nov 2022
Marisa, we're glad that our location offers convenience to shopping, dining and the attractions of interest. We appreciate you staying with us and we will look forward to welcoming you back next year!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AmirLoves2Travel wrote a review Nov 2022
Santa Clarita, California77 contributions87 helpful votes
What an incredible experience. To stay in a historical landmark in downtown Boston. Everything is in walking distance. The views from the room was incredible. The view from the top floor was spectacular. Highly recommend. Will definitely come back. Thanks to the staff for all of the recommendations and for making our Boston visit memorable.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marriott Vacations Worldwide, Other at Marriott Vacation Club Pulse at Custom House, Boston
Responded 21 Nov 2022
Thank you for your five-star review of Marriott Vacation Club Pulse at Custom House, Boston! We're happy you had an incredible experience. We are pleased you enjoyed the great view from your room and on the top floor! Thank you for the recommendation and we hope to have the pleasure of serving you once again on a visit in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Elizabeth C wrote a review Nov 2022
1 contribution
It is not often that I want to spend money on a high-dollar hotel, but our stay at the Custom House was worth every penny! The location was fabulous and the scheduled events were fun. We asked for recommendations and not only did they give us great ideas, but also made arrangements for us. Boston is amazingly walkable, and the Custom House made it convenient to walk all around the city.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marriott Vacations Worldwide, Other at Marriott Vacation Club Pulse at Custom House, Boston
Responded 13 Nov 2022
Thank you for taking the time to post your 5-star review regarding your experience with us. We are glad you enjoyed the resort and area. Thank you once again for sharing your Impeccable review and for choosing us for your travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
George A wrote a review Oct 2022
Houston, Texas2 contributions
We got 2nd floor at the corner of State St & India St. There seems to be continuous low frequency noise from a motor or generator or heater upstairs. Since we are staying for 2 nights, I am just using an ear plug but it does not help. It is hard to sleep! Also my wife gets annoyed by the smell of the pillows like big smelly men slept the night before.
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Date of stay: October 2022
Cleanliness
Service
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Room Tip: Bring low frequency noise ear plugs
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marriott Vacations Worldwide, Other at Marriott Vacation Club Pulse at Custom House, Boston
Responded 24 Oct 2022
Thank you for sharing your review. We are sorry to hear about the noise and appreciate the feedback. Thank you once again for visiting and giving us a try!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bilodeaumichele80 wrote a review Sep 2022
Boston, Massachusetts1 contribution
I have lived in Boston my entire life and I booked a week here last minute because I was so interested in seeing what it was like. It far exceeded my expectations! It's wonderful in every way! We walked into the beautiful, historic lobby and we were immediately impressed by the rotunda. It felt like a museum. The staff was great...friendly and nice. The room was very very clean and I loved the decor. The king size bed was comfortable and the enormous windows offered us a nice view of the city. The room was spacious and the little kitchenette was well equipped. The gym is so much nicer than many hotel gyms and I had it to myself every time I went in. It was perfect. There is a game room where you can see the actual inner workings of the Custom House clock. It's really cool to see the numbers from the inside. The best of the best is the 26th floor! What an incredible view!! This is the hidden gem of Boston. There were only one or two people up there at the most every time we went up. It had nice music piped in and felt so private. It's just amazing! You can't beat the location. It's close to everything. You can walk to almost anyplace you'd want to go or hop on the MBTA. Definitely take a walk along the Harborwalk. I was so sad to leave this unique and beautiful property! If I ever get the chance to stay here again, I will in a heartbeat.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marriott Vacations Worldwide, Other at Marriott Vacation Club Pulse at Custom House, Boston
Responded 15 Sep 2022
Thank you for your five-star review of Marriott Vacation Club Pulse at Custom House, Boston! We're happy to hear we've exceeded your expectations and got to enjoy an incredible view of the city! Thank you for the recommendation and we hope to have the pleasure of serving you once again on a visit in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jacki O wrote a review Sep 2022
Calverton, New York4 contributions2 helpful votes
What a great place to stay while in Boston! The 1 BR suite was clean, and the mini kitchen was well equipped. The bed is comfortable. The dining table seats 4 comfortably, and the living room has a sofa bed and an arm chair. The a/c unit cooled the unit unevenly, but it was okay. There are lots of outlets including USB ports. There is a fitness center and a complimentary laundry. The 26th floor observation deck provides majestic views of the city and the harbor. It is windy up there, however. There is no mid-week housekeeping, but there is daily towel exchange and trash removal. The housekeeping staff is wonderful. The front desk and concierge staff make you feel so welcome, and are sensitive to any needs you may have. The valet parking is $48/day but that is not outrageous for the area. They offer in-and-out privileges, but the resort is in such a convenient place (right outside the T station - blue line) that you can walk or take transportation to most of the tourist attractions in the city. The resort offers various social events, including tastings of local offerings (boston cream pie, dark chocolate, whiskey, local beers), and music a couple night a week including a free cocktail of the day. The breakfast is continental, not great and not cheap. There are so many other places to eat. You are steps away from Quincy Market, and a short walk to the North End's Little Italy (where the pastry shops, Paul Revere's house, North Church and so many restaurants are). They ran a food tour of the North End, where the group walks and visits places to sample pizza, Italian hero, gelato and pastry. For $12 it is a bargain. The building itself is beautiful and historical. They give tours telling the history of the Custom House. The harbor is a short walk. We took the T ferry to Charlestown to visit the USS Constitution and Bunker Hill. I would definitely recommend this resort, and hope to return again.
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Date of stay: September 2022
Location
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marriott Vacations Worldwide, Other at Marriott Vacation Club Pulse at Custom House, Boston
Responded 13 Sep 2022
Thank you for your five-star review of Marriott Vacation Club Pulse at Custom House, Boston! We're ecstatic that you enjoyed the view from our 26th floor observation deck and the location met your needs. Thank you for the recommendations and we look forward to serving you once again on a visit in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ChanceMan00 wrote a review Aug 2022
Orlando, Florida254 contributions99 helpful votes
My wife booked this and didn't tell me the cost. I would have balked. Now having experienced it, I can see it was worth the money. It's good to have the space the suite provides especially now that the kids are teens and want to spread out. We played billiards and chess in the game room. We didn't get around to trying to continental breakfast. We ate at Quincy Market every morning instead. The view atop the hotel at Sunset is well worth your time.
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Date of stay: August 2022
Location
Service
Sleep Quality
Room Tip: The higher the better. It gets noisy outside on the weekend.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marriott Vacations Worldwide, Other at Marriott Vacation Club Pulse at Custom House, Boston
Responded 27 Aug 2022
Thank you for visiting Marriott Vacation Club Pulse at Custom House for the first time! We're so glad to read that the accommodations were comfortable for you and your family and you were able to enjoy the amenities we have on premise! We hope you will decide to visit again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$260 - US$562 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott`s custom house hotel boston, marriotts custom hotel, marriotts custom resort, marriott boston, boston marriott
LOCATION
United StatesMassachusettsBostonFinancial District / Downtown
NUMBER OF ROOMS
84
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MARRIOTT VACATION CLUB PULSE AT CUSTOM HOUSE, BOSTON - Prices & Resort Reviews (MA)

Frequently Asked Questions about Marriott Vacation Club Pulse at Custom House, Boston
Which popular attractions are close to Marriott Vacation Club Pulse at Custom House, Boston?
Nearby attractions include Boston Crawling (0.2 km), Cocktails & Cannoli (0.4 km), and Cashunt Boston - Private Games (0.2 km).
What are some of the property amenities at Marriott Vacation Club Pulse at Custom House, Boston?
Some of the more popular amenities offered include free wifi, a fitness centre, and dry cleaning.
Which room amenities are available at Marriott Vacation Club Pulse at Custom House, Boston?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Marriott Vacation Club Pulse at Custom House, Boston?
Guests can enjoy breakfast during their stay.
Is parking available at Marriott Vacation Club Pulse at Custom House, Boston?
Yes, paid private parking on-site, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Marriott Vacation Club Pulse at Custom House, Boston?
Conveniently located restaurants include Monica’s Mercato, Boston Sail Loft Restaurant, and Bostonia Public House.
Are there opportunities to exercise at Marriott Vacation Club Pulse at Custom House, Boston?
Yes, guests have access to a fitness centre during their stay.
Is Marriott Vacation Club Pulse at Custom House, Boston located near the city centre?
Yes, it is 0.4 km away from the centre of Boston.
Are any cleaning services offered at Marriott Vacation Club Pulse at Custom House, Boston?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Marriott Vacation Club Pulse at Custom House, Boston?
Many travellers enjoy visiting The Printing Office of Edes & Gill (0.8 km), Old North Church & Historic Site (0.8 km), and Granary Burying Ground (0.7 km).
Does Marriott Vacation Club Pulse at Custom House, Boston have any great views?
Yes, guests often enjoy the harbour view available here.