Marriott Vacation Club Pulse at Custom House, Boston
1,011 reviews
#5 of 96 Hotels in Boston
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Room & Suite (213)
Dining (7)
Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 02/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Marriott Vacation Club Pulse at Custom House, Boston
Updated 02/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#5 of 96 hotels in Boston
Location
Cleanliness
Service
Value
Travellers' Choice
Marriott Vacation Club Pulse at Custom House, Boston is located in the heart of historic downtown Boston, Massachusetts. Our vacation rental property offers 84 beautiful villas with king-sized beds with sofa beds, kitchenettes and free Wi-Fi internet access - all close to Quincy Market, Faneuil Hall, Boston Opera House and historic Freedom Trail.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast available
Game room
Kids stay free
Car hire
Rooftop terrace
Paid private parking on-site
Wifi
Taxi service
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Dining area
Housekeeping
Safe
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Sofa
Telephone
Bottled water
Kitchenette
Microwave
Refrigerator
Kitchenware
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Historic Hotel
Location
Full view
100Great for walkers
Grade: 100 out of 100
289Restaurantswithin 0.5 km
82Attractionswithin 0.5 km
Contact
3 McKinley Square, Boston, MA 02109-2609
Getting there
AquariumBoston T3 min
StateBoston T4 min
1,011Reviews44Q+A100Room tips
Reviews
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Popular mentions
I’ve been coming to this Hotel for years and at this point I know some of the staff on a first name basis and they know mine. This time though was the first that I’ve brought my kids (11 and 13). The staff went out of their way to make them feel special and appreciated. We were greeted with big smiles and a welcome back attitude that was was apparent wherever we went. I recognize staff members who have been there for all the years I’ve been coming and they still are there now, just as pleasant as they were twenty years ago. That’s says everything you need to know. This hotel, just like so many other Marriotts around the world, takes care of their staff. They’ve created an atmosphere where the staff feel “a part of” instead of just a part, and in turn you get to feel a part of that family as well I’m a Marriott guy, no question about it, and that makes me biased. But that bias has been earned over the years and this hotel has been a huge part of that. And now thanks to this place my kids are Marriott people as well. Again I say, if your staying in Boston and your not sleeping in the Marriott custom house you really need to ask yourself why. When you look forward to going back to your hotel room as much as you did seeing the sites you came for, you know your staying at a Marriott. - Timothy Donald Collette…
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Date of stay: February 2021Trip type: Travelled with family
Helpful
No doubt these are challenging times to operate a hotel/timeshare, due to the Covid 19 Pandemic, no less, one that rises 26 stories into the sky. Marriott Vacation Club doesn’t blink an eye at those challenges, and does a formidable job at operating a safe environment for guests, during a challenging time. If my memory is right, Marriott's Custom House boats 84 one-bedroom villas, not hotel rooms, but bedrooms with living rooms, bathrooms, and mini-kitchens; the villas feel like a pied-à-terre. The Custom House is quiet, and no matter the hustle and bustle outside, you can look out the window, and enjoy the city landscape, including (depending upon your location, Boston Harbor), without the noise of urban living. The villas are comfortable, well maintained, and immaculate - - immaculate, as in SPOTLESS, a testament to the housekeepers. The staff are friendly and professional. Services are limited, due to Covid 19. Marriott's Custom House is located in one of the most sought after locations in the city, right in the heart of everything, with easy access to everything. The subway (The "T") is steps outside the door of the Custom House.…
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Date of stay: December 2020
Value
Location
Service
1 Helpful vote
Helpful
Response from Marriott Vacation Club, Other at Marriott Vacation Club Pulse at Custom House, Boston
Responded 7 Jan 2021
Thank you for taking the time to write your delightful TripAdvisor review. We are glad you loved the location, our commitment to clean and staff, along with enjoying the historic nearby area. We look forward to earning your 5-star review and exceeding your expectations on your next trip!
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+1
Great stay. Rooms are spacious by any city hotel means and full of amenities. Two TVs, a microwave, sink, fridge... just to name a few. The decor and furnishings are quaint and matches the historical vibe of the hotel. The employees were more than helpful and courteous. The best part by far is the observation deck. It definitely makes up for the minimal attractions open in Boston due to covid. I was the only one up there snapping pics. Speaking of covid- the elevators were a tad slow and only one was in service, but it’s understandable with our times right now. The lobby was decorated for the holidays, which was a great touch! I would recommend this hotel to anyone! Thank you Marriott for a wonderful stay. Enjoy!
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Date of stay: December 2020Trip type: Travelled solo
2 Helpful votes
Helpful
Response from Marriott Vacation Club, Other at Marriott Vacation Club Pulse at Custom House, Boston
Responded 7 Jan 2021
Thank you for the superb review, Callie! We are delighted you enjoyed the accommodations, our friendly staff, and the resort. We look forward to hosting you for another wonderful stay in the future!
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Marriott Vacation Club Pulse at Custom House, Boston is a fantasic hotel, with great rooms with outstanding views. The view from the observations deck is out-of-this-world and something that is not to be missed! The staff (everyone) is friendly and helpful at all times and are quick to fill requests for any request (coffee, soap, towels, etc.). I highly recommend Custom House!
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Date of stay: October 2020
Rooms
Location
Service
Room Tip: Check-out the views from the observation deck on the 26th floor
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1 Helpful vote
Helpful
Response from Marriott Vacation Club, Other at Marriott Vacation Club Pulse at Custom House, Boston
Responded 21 Oct 2020
Our team appreciates your fantastic review and for letting us know about your 5-star stay. We look forward to welcoming you back again.
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A hidden gem next to Quincy Market. This is an original 1840s US Custom House totally refurbished in original decor. This is a Vacation time share, however rooms are also available for rent. So convenient next to the aquarium “T” stop.
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Date of stay: September 2020
Value
Cleanliness
Service
Room Tip: There are several low floor rooms that have the bedroom in a loft...but the higher the floor the...
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3 Helpful votes
Helpful
Response from Marriott Vacation Club, Other at Marriott Vacation Club Pulse at Custom House, Boston
Responded 7 Oct 2020
Thank you for taking the time to post your 5-star review regarding your spectacular experience with us. We are glad you had a great visit and hope to see you for your second stay real soon!
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PRICE RANGE
US$338 - US$661 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott`s custom house hotel boston, marriotts custom hotel, marriotts custom resort, marriott boston, boston marriott
LOCATION
United StatesMassachusettsBostonFinancial District / Downtown
NUMBER OF ROOMS
84
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Claim Your Listing Frequently Asked Questions about Marriott Vacation Club Pulse at Custom House, Boston
Which popular attractions are close to Marriott Vacation Club Pulse at Custom House, Boston?
Nearby attractions include Cocktails & Cannoli (0.4 km), Cashunt Boston - Private Games (0.2 km), and Boston Crawling (0.2 km).
What are some of the property amenities at Marriott Vacation Club Pulse at Custom House, Boston?
Some of the more popular amenities offered include free wifi, a fitness centre, and dry cleaning.
Which room amenities are available at Marriott Vacation Club Pulse at Custom House, Boston?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Marriott Vacation Club Pulse at Custom House, Boston?
Guests can enjoy breakfast during their stay.
Is parking available at Marriott Vacation Club Pulse at Custom House, Boston?
Yes, paid private parking on-site, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Marriott Vacation Club Pulse at Custom House, Boston?
Conveniently located restaurants include Modern Pastry Shop, Bostonia Public House, and Boston Sail Loft Restaurant.
Are there opportunities to exercise at Marriott Vacation Club Pulse at Custom House, Boston?
Yes, guests have access to a fitness centre during their stay.
Is Marriott Vacation Club Pulse at Custom House, Boston located near the city centre?
Yes, it is 0.4 km away from the centre of Boston.
Are any cleaning services offered at Marriott Vacation Club Pulse at Custom House, Boston?
Yes, dry cleaning and self serve laundry are offered to guests.
Are there any historical sites close to Marriott Vacation Club Pulse at Custom House, Boston?
Many travellers enjoy visiting Longfellow House Washington's Headquarters National Historic Site (6.3 km), The Printing Office of Edes & Gill (0.3 km), and Old North Church & Historic Site (0.8 km).
Does Marriott Vacation Club Pulse at Custom House, Boston have any great views?
Yes, guests often enjoy the harbour view available here.