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Courtyard by Marriott Boston Downtown

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Traveller (167)
Room & Suite (134)
Dining (11)

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About

#77 of 95 hotels in Boston
Location
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Service
Value
GreenLeaders GreenPartner
Let Courtyard by Marriott Boston Downtown become your new Beacon in Boston, Massachusetts. Centrally located for downtown Boston or Back Bay business meetings and Boston Theater District getaways, this landmark Downtown Boston hotel has provided comfort and convenience since 1925. Iconic interiors at our hotel in the heart of Beantown include a dramatic black-and-white marble lobby with deco details, the new Post 10 bar and the Library. Stylish spaces toast a celebrated history, while providing modern technology and services for today's travelers. Steps from the Wang Center for Performing Arts, Boston Opera House, Shubert Theatre, Charles Playhouse and more, and close to the TD Garden. Offering over 13,000 square feet of architecturally distinct, newly renovated boardrooms and ballrooms, a dedicated event management team, full AV support and flexible amenities. And providing 315 thoughtfully appointed, efficient and impeccable guestrooms.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court offsite
Conference facilities
Banquet room
Salon
Paid public parking on-site
Wifi
Paid internet
Restaurant
Breakfast available
Wine / champagne
Meeting rooms
Executive lounge access
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Clothes dryer
Dry cleaning
Washing machine
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Room features
Air conditioning
Desk
Housekeeping
Seating area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.

Location

275 Tremont Street, Boston, MA 02116
Courtyard by Marriott Boston Downtown
592Reviews23Q+A100Room tips
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Chris K wrote a review Mar 2024
Los Angeles, California1216 contributions133 helpful votes
+1
Stayed here for 5 nights for business. There were both pros and cons, but overall the stay could have been better. Pros: Great location – in the heart of Theater District/Chinatown. Plenty of good restaurants, convenience stores, shops within walking distance. Free filtered water machine in lobby Starbucks coffee counter on-site in lobby Front desk staff Jailene (night shift) was very pleasant and helpful, and made sure me and my business colleagues enjoyed our last night there. Friendly security staff (see below). The gym is very basic (dumbbells + treadmills), but if you want to get a workout in, there is a YMCA center a block away. It's free for first time visitors, otherwise $15 for a one day pass. Cons: The first room I was put in shared a wall with a nightclub. The music was booming and was quite annoying late at night past 10pm, especially when traveling for business. I called the front desk and the only option was to switch rooms, so I had to pack all my stuff up. The security was kind enough to bring me a cart and my new keys to my room. I was on the 7th floor and forget which room I was in, but it was the view facing the other rooms (see pics). The new room was on the 12th floor and the view faced the Prudential Center. If you are staying here, I highly recommend asking for a view of downtown if you want a quiet night’s sleep. The rooms are small – not much space on desk, small closet, small bathroom. No mini fridge in room but they are available free upon request. I read an earlier review about the 13th floor having nicer rooms, so maybe I’ll request for that if I stay here again.
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Date of stay: March 2024
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Casey Williams, Guest Services / Front Office at Courtyard by Marriott Boston Downtown
Responded 3 weeks ago
Thank you for sharing your feedback about your recent stay with us. We appreciate your detailed review, as it helps us to improve our services and facilities for future guests. We're delighted to hear that you found our location convenient and enjoyed the amenities nearby. It's great to know that our lobby amenities, such as the free filtered water from the Bevi Machine and Starbucks coffee counter, added to your overall experience. We'll be sure to pass on your compliments to Jailene and our front desk staff for their excellent service. However, we sincerely apologize for the inconvenience caused by the noise from the nightclub in your initial room. We understand how disruptive this must have been, especially during a business trip. We appreciate your understanding as we accommodated your room change and thank you for acknowledging our security team's assistance. Once again, thank you for choosing to stay with us and for taking the time to share your experience. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Carrie T wrote a review Feb 2024
1 contribution1 helpful vote
I just returned home from a 5 night stay for a conference. I traveled with my coworker and we had no trouble with the check in process. The front desk staff was pleasant and efficient. Our room was clean, although small as I would expect in an historic building. We had no trouble functioning in the space and appreciated the refrigerator and multiple outlets. The location was walking distance to the T, the Commons, and the Freedom Trail. This location is DOWNTOWN, that means you get some noise in the evening. We did not eat at the hotel, but the bartenders, Gezim and Nash, made our stay fun and personal. We chatted at night and they were engaged and professional; truly wonderful people to meet and I would call them both friends. Personally for me, I value customer service over room size any day. Would definitely stay again.
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Date of stay: February 2024Trip type: Travelled on business
Room Tip: Downtown, busy, but convenient.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Casey Williams, Guest Services / Front Office at Courtyard by Marriott Boston Downtown
Responded 21 Feb 2024
It sounds like you had a wonderful experience during your conference stay! I'm glad to hear that the check-in process was smooth and that the front desk staff were pleasant and efficient. It's also great to know that despite the room being small, it was still clean and functional, with amenities like a refrigerator and multiple outlets. The hotel's central location near the T, the Commons, and the Freedom Trail definitely adds to its appeal, even though it comes with some expected downtown noise. It's fantastic that you had such positive interactions with the bartenders, Gezim and Nash, and that they made your stay enjoyable and personal. Exceptional customer service can truly make a difference in one's overall experience, and it's clear that they went above and beyond to ensure you had a memorable stay. Thank you for sharing your feedback, and we look forward to welcoming you back for another stay in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bill K wrote a review Jan 2024
Mantorville, Minnesota6380 contributions623 helpful votes
This hotel is perfect for any and all downtown and North End Boston attractions. We stayed here for a concert at TD Garden. Being able to walk just across the street both before and after the concert was wonderful. There are numerous dining and entertainment options within a few blocks. Our room was clean, quiet, and comfortable. Our stay was as pleasant as any we have ever had. We will definitely stay here again on future trips to Boston.
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Date of stay: January 2024
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Casey Williams, Guest Services / Front Office at Courtyard by Marriott Boston Downtown
Responded 21 Feb 2024
It sounds like you had a fantastic experience at the hotel! Being conveniently located near TD Garden and surrounded by dining and entertainment options definitely adds to the overall convenience and enjoyment of your stay. Clean, quiet, and comfortable accommodations are always a priority, and it's great to hear that your experience met those expectations. Thank you for sharing your positive feedback, and we look forward to welcoming you back on your future trips to Boston!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Guest352 wrote a review Dec 2023
13 contributions2 helpful votes
Great location close to the Copley Station. Very walkable to everything and in the heart of the theater district. Lived the historic flair of the hotel. Staff was super helpful with my large group. Great value for the price.
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Date of stay: July 2023
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Location
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mel wrote a review Oct 2023
Cardinal, Canada7 contributions1 helpful vote
Wonderful, welcoming staff! Ed (valet) and Tony (front desk) accommodated all our big and little requests. The rooms need a bit of a renovation but we’re clean. Location is amazing with everything within walking distance. Good dinner recommendations from lobby bartender
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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susiesmith56 wrote a review Sept 2023
stafford England45 contributions61 helpful votes
We had serious noise issues with our room 701 on a Sunday evening / Monday morning due to the night club next door to the hotel and overlooking the multi storie car park We dealt with the Renae who was amazing and we would award her 5 stars And she looked after us exceptionally👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏 Also the waiter at breakfast Michael was another winner at this hotel His service was first class
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Casey Williams, Guest Services / Front Office at Courtyard by Marriott Boston Downtown
Responded 29 Sept 2023
Thank you for taking the time to share your feedback about your recent stay. In your comments you mentioned that your stay was interrupted by a loud disturbance caused by the street noise. My hope is that all our guests experience a relaxing and peaceful stay, and I am very sorry that this wasn’t your experience. Thank you for recognizing the wonderful service provided by both Renee and Michael. We are very lucky to have them as a part of our team!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nan W wrote a review Sept 2023
Birmingham, Alabama36 contributions55 helpful votes
The hotel did not have our booking so luckily I had proof on my phone. Because of mixup they did give us a bigger room. Unfortunately the room was very tired and worn looking. The furniture needs to be replaced. The bathroom was great with lots of room. The plug situation was atrocious. Had to go behind main cabinet in room to hook up refrigerator and then unplug lamp. Bizarre setup. The location was good. Luckily an included breakfast because if not a bill of over $60.
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Date of stay: September 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Wilmoth, General Manager at Courtyard by Marriott Boston Downtown
Responded 17 Sept 2023
Dear Nan W, Thank you for recently staying with us and taking the time to provide some feedback about your visit. Please accept my sincere apologies that the initial arrival experience had some confusion about the reservation. If you have a moment, I would appreciate if you could contact me directly at the Hotel so I can review the details of your reservation and use this as a learning experience for our Front Desk team. I was pleased to read that the Front Desk team empowered themselves to find a larger room during your stay and appreciate the feedback about the room design. I am hopeful that when you call, I will be able to investigate the specific room you occupied so that I can work with the Operations team to make changes based on your comments. The feedback that we receive through all channels is vital to our efforts to improve the guest experience. Thanks again for taking a few moments to post about your visit, and I hope to hear from you soon. Kind regards, John Wilmoth, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marc Carey wrote a review Sept 2023
14 contributions3 helpful votes
Pretty awful hotel. Very old, rundown and dirty. Needs some serious love. Clubs and bars outside go til late so on Friday and Saturday expect to be awake til around 2am. Rooms are tiny - couldn’t open my suitcase without putting it on the bed. Seriously overpriced. Souless and staff are demotivated and clearly do not want to work here. For the same money you can get somewhere in the same area a lot nicer. My advice : avoid!
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Date of stay: September 2023
Value
Location
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Casey Williams, Guest Services / Front Office at Courtyard by Marriott Boston Downtown
Responded 12 Sept 2023
Hello and thank you for taking time to write a review. I am very sorry we did not live up to your expectations or our own. While our hotel is an older facility, it is still our responsibility and pleasure to present the most clean and comfortable rooms possible and we are anxiously awaiting our next guest room renovation. Our downtown location can mean extra activity especially on the weekends and I am sorry that this impacted your stay. Thank you again for your business and sharing your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Doc W wrote a review Sept 2023
Camden, Maine17 contributions5 helpful votes
Longtime Bonvoy member and this was disappointing for us. The hotel is under repair - so that could account for some negativity. To be positive - the reception was warm and helpful. The room was clean and the bed was comfortable. End! This place is spartan - to say the least. No coffee service in the lobby. The breakfast was abysmal - $20 for the worst eggs Benedict I have ever had - thin slices of deli sausage for ham - awful Hollandaise sauce - packaged, stringy potato somethings - no garnish. Just awful. No safe for valuables in the room. Can you say, "minimalist?"
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Date of stay: August 2023
Value
Location
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Trip type: Travelled as a couple
Room Tip: Even the upgrade was spartan!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sammy S wrote a review Aug 2023
1 contribution1 helpful vote
It is 2:30am in the morning right now on a Saturday night. There is music blasting right outside and my room is literally shaking. Apparently there is a club that is letting out people right now and the sound proofing is not good enough to block out the sound. I called the front desk to inquire and mentioned that this is crazy. Gina on the night shift said that well then I’ve never stayed in the theater district, basically saying it is my fault. I was never forewarned and the attitude of the front desk person was appalling. I have lived in Manhattan for 30 years and this wouldn’t happen in Times Square…It is important for guests to know this in advance since according to Gina it will be your fault if you stay at this hotel and your family is awaken in the middle of the night. The music stopped in 30 minutes and it is quiet again now. But it is difficult to enjoy your stay when you don’t sleep well…
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Date of stay: August 2023
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from John Wilmoth, General Manager at Courtyard by Marriott Boston Downtown
Responded 20 Aug 2023
Dear Sammy S, Please accept my sincere apologies for the noise you encountered during the late hours of Saturday night. I appreciate your taking the time to post and provide this feedback, especially about the service interaction you experienced with Gina. I have asked the Front Desk Manager to use your comments to provide coaching to improve her performance. I have often received positive reviews on the professionalism and hospitality that Gina provides to our guests and was disappointed to learn about this incident. The Hotel has identified that additional soundproofing is needed on the west façade. An order has been placed for a new sound mitigation product, and I expect the installation to occur in mid-September. It is important to me that we are addressing the specific room you occupied during this project. I would appreciate if you can contact me directly at the Hotel so I may learn of your specific stay details. I look forward to hearing from you soon. Kind regards, John Wilmoth, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
HK$1,795 - HK$3,276 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard boston downtown/tremont hotel boston, courtyard boston tremont hotel, boston courtyard, boston marriott
FORMERLY KNOWN AS
Courtyard Boston Downtown
LOCATION
United StatesMassachusettsBostonTheater District / Downtown
NUMBER OF ROOMS
315
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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COURTYARD BY MARRIOTT BOSTON DOWNTOWN - Updated 2024 Prices & Hotel Reviews (MA)

Frequently Asked Questions about Courtyard by Marriott Boston Downtown
Which popular attractions are close to Courtyard by Marriott Boston Downtown?
Nearby attractions include Bites of Boston Food Tours (0.3 km), Trapology Boston (0.4 km), and Shear Madness (0.2 km).
What are some of the property amenities at Courtyard by Marriott Boston Downtown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Courtyard by Marriott Boston Downtown?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Courtyard by Marriott Boston Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard by Marriott Boston Downtown?
Yes, paid public parking nearby, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Courtyard by Marriott Boston Downtown?
Conveniently located restaurants include Mike & Patty's, The Q, and Thinking Cup.
Are there opportunities to exercise at Courtyard by Marriott Boston Downtown?
Yes, guests have access to a fitness centre during their stay.
Is Courtyard by Marriott Boston Downtown located near the city centre?
Yes, it is 1.0 km away from the centre of Boston.
Are any cleaning services offered at Courtyard by Marriott Boston Downtown?
Yes, dry cleaning and a clothes dryer are offered to guests.
Does Courtyard by Marriott Boston Downtown offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Courtyard by Marriott Boston Downtown?
Many travellers enjoy visiting Bites of Boston Food Tours (0.3 km), The Printing Office of Edes & Gill (2.0 km), and Old North Church & Historic Site (2.0 km).