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154 Berkeley Street, Boston, MA 02116-5107
COVID-19 update: See the added health and safety measures this property is taking.Read more
Hotel direct offer!More Space For Less - 50% off 2nd Room
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Traveller (495)
Room & Suite (426)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 01/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Loews Boston Hotel
Updated 01/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#18 of 96 hotels in Boston
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
It's not often that a hotel embodies all that a city stands for, but the Loews Boston is just that place. Housed in the stately limestone building that was once home to the Boston Police Headquarters, our boutique property is like the city of Boston itself-a unique and unforgettable blend of historic charm, urbane sophistication and authentic New England hospitality. Our exclusive Back Bay location, which is ideally situated between three of Boston's hottest neighborhoods-the South End, the Theater District and the Back Bay-puts you in the heart of all that Boston has to offer, with everything you want to see or experience, including the shopping on Newbury Street, Boston Common and the Charles River Esplanade, just moments away. A true college town, our ideal location offers effortless access to the campuses of Boston University, Boston College, Harvard, Northeastern, Emerson and Tufts Medical School, to name just a few. Our 225 spacious guestrooms, two luxury suites and an expansive Back Bay Suite bring you the ultimate in modern convenience and comfort with Julien Farel Restore amenities in every guestroom. Guests can enjoy our physically distant fitness center located off the lobby featuring two Peloton bikes, our Sundry Shop featuring your favorite Boston grab and go snacks and our 1,024-square-foot Harrison Room-with its vaulted, 20-foot cathedral ceilings and crystal chandelier, an unparalleled space and the perfect location for your next intimae physically distant micro-gathering.
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Room & Suite (426)426
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Paid public parking on-site
Wifi
Restaurant
Breakfast in the room
Kids' meals
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Room service
VIP room facilities
Iron
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Business
Languages Spoken
English, Spanish, Chinese, German and 2 more
Hotel links
Special Offer:More Space For Less - 50% off 2nd Room

Location

Full view
100Great for walkers
Grade: 100 out of 100
129Restaurantswithin 0.5 km
51Attractionswithin 0.5 km
2,125Reviews27Q+A100Room tips
Traveller rating
  • 1,363
  • 570
  • 131
  • 36
  • 25
Time of year
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Popular mentions
TripsterLA wrote a review Feb 2021
Guadalajara, Mexico147 contributions62 helpful votes
Beautiful restoration of the old Boston Police Precinct. Rooms were generous, super clean, contactless check in and an extremely helpful staff who really took interest in our safety and comfort. Special shout out to Matt and Ryan for all of their personal service in accommodating my 85 year old mother and myself into adjoining rooms. Location is fantastic in Back Bay!
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Date of stay: February 2021
Rooms
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Response from Robert Rivers, General Manager at Loews Boston Hotel
Responded 1 week ago
Dear TripsterLA, Thank you for selecting Loews Boston Hotel while traveling with your mother and trusting us to keep you safe and comfortable! Operating a hotel today, in this pandemic environment has created many new challenges, however it has not changed our service culture and Matt and Ryan remain loyal to our guests. As well, our housekeeping team is working extra to make sure that every area of the building is maintained frequently so as to minimize any exposure. Keeping our guests, and team, safe is our first priority. We hope that you may travel to Boston again in 2021 and if I may assist, please simply send a note. Again, thank you, Robert Rivers General Manager
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juliakat312 wrote a review Feb 2021
New York City, New York4 contributions3 helpful votes
Hotel's Favourite
We have stayed here twice overnight before flying out of Logan early in the morning. We love it because the fitness center is beautiful and new (Pelotons, water rower), the beds are super comfy, it’s close to everything (10 min Uber to airport and max 20 min walk to hundreds of dining options), and staff is very helpful. The convenience store at reception is a really nice touch, as is the Uber credit! Shoutout to Ryan who has checked us in both times and has been incredibly helpful!
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Date of stay: January 2021
Value
Rooms
Service
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Response from Robert Rivers, General Manager at Loews Boston Hotel
Responded 3 weeks ago
Dear Julia, My team and I thank you for returning to Loews Boston based on your prior visit and encounter with Ryan! We are fortunate that we've been able to retain majority of our talent, and Ryan is certainly an example of true guest service. As well, Loews continues to focus on the guest experience and addition of our new fitness room equipment has had numerous favorable comments, and same of the Uber credit. I have shared your comments with our team, as they are eager to hear feedback on performance and product and it keeps us all motivated. Truly, thank you, Robert Rivers General Manager
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Nicole wrote a review Feb 2021
3 contributions
Hello. We stayed at Lowes Boston February 13th. We had a great experience. Nice hotel and room. The staff were friendly and helpful. I want to give a special acknowledged to Ryan at the front desk. He was so nice and accommodating. He really is an asset to the staff. We would come back there 100%!
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Date of stay: February 2021Trip type: Travelled as a couple
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Response from Robert Rivers, General Manager at Loews Boston Hotel
Responded 2 weeks ago
Dear Nikki T, We are thrilled to learn of your stay at Loews Boston Hotel over Valentine's weekend, and appreciate you taking time to post a review, thank you! Ryan, Front Office Manager, often receives favorable comment and it shows that he simply enjoys interacting and assisting guests. Be assured that we will share your review with our entire team and offer Ryan a 'Shout Out' for his performance. Please let us know of your next return, Robert Rivers General Manager
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Crisfuschia wrote a review Feb 2021
1 contribution
My hubby & I are from outside the city but love to spend a weekend or 2 a year in city. We've stayed at the Lowes several occasion, post-covid. It's super clean, staff is super nice and accommodating, the rooms are gorgeous. It's some of the best sleep i've ever gotten. It's in a great location, next to a bunch of awesome restaurants.
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Review collected in partnership with this hotel
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Robert Rivers, General Manager at Loews Boston Hotel
Responded 2 weeks ago
Dear Guest, Thank you for your recent stay at Loews Boston Hotel and we love learning of our guests experience with product, services and team! Post-covid has impacted many services, however we have remained focused on the details that impact each guest and worked very hard to ensure a favourable experience. Certainly unprecedented times and we will continue to adapt to protect our guests and team and encourage a return. We look forward to your next visit, Robert Rivers General Manager
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abajaj2021 wrote a review Jan 2021
1 contribution
Over all I thought the stay was good and the front desk was courteous and informative. The only issue I had was when I went to shower early in the morning for my 6:30am business meeting, there were hair all over the walls of the shower from the prior person who stayed and were not cleaned off. In the Covid era we are working through, ensuring that the sites where we stay for work are clean is of upmost importance and that was the one area where I was disappointed.
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Review collected in partnership with this hotel
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Robert Rivers, General Manager at Loews Boston Hotel
Responded 13 Jan 2021
Dear Guest, Thank you for your stay at Loews Boston Hotel and we appreciate your visit as well as your comments. Apologies that our standards fell short of our mutual expectations, and as you noted, ever more so during this critical time for perfection. Surely, our room attendants are under enormous pressure to ensure that they, along with all guests are safe and in an environment that assures protocols are being exceeded. This oversight will be reviewed and I assure you that we will support improvement. We hope that we might again host a future stay, Robert Rivers General Manager
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PRICE RANGE
US$204 - US$675 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
back bay hotel, hotel back bay, jurys hotel boston, jurys boston hotel
FORMERLY KNOWN AS
Loews Boston Back Bay Hotel
LOCATION
United StatesMassachusettsBostonBack Bay
NUMBER OF ROOMS
225
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Frequently Asked Questions about Loews Boston Hotel
Which popular attractions are close to Loews Boston Hotel?
Nearby attractions include Boston Public Library (0.5 km), Back Bay (0.5 km), and Trinity Church (0.3 km).
What are some of the property amenities at Loews Boston Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Loews Boston Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Loews Boston Hotel?
Yes, paid public parking nearby, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Loews Boston Hotel?
Conveniently located restaurants include Mike & Patty's, Mistral, and Sorellina.
Are there opportunities to exercise at Loews Boston Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Loews Boston Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Loews Boston Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Loews Boston Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Loews Boston Hotel?
The staff speaks multiple languages, including English, Spanish, German, Chinese, Portuguese, and Japanese.