Pros: Great Location to MGH. Super friendly staff. Restaurant staff was very friendly and food was good. We stayed in a King executive suite. It was good for space. Happy we had the fridge. Laundry on site for only $2 each. Easy to get to whole food and CVS. Cons: Bed is super uncomfortable!! Staying for a week and seriously considering buying a topper. No continental breakfast. Need to buy detergent at CVS. I wish there was a dispenser you could purchase individual ones from. This being said, we have booked again and will stay. Just hoping to get a much better med!!!!
After reading all the negative reviews I was even more pleased with my stay. Everyone was very friendly and thr room was clean and comfortable. The wellness room mattress was wonderful. Not a fancy place but for the price....perfect
Hotel location was great and the service was as well. The room was very tiny and the beds were uncomfortable. There are no microwaves or refrigerators in the rooms unless you pay. There were limited TV channels and the ones available did not play.
Very average. Hotel and rooms are well worn and tired. Rates are reasonable for the experience. You get what you pay for in this instance. Location is not the best as most attractions are a 15 to 20 minute walk away. Valet parking cost is scandalous at $US58 per night.
The best possible location for an outpatient procedure at MGH. Worth the $$. Parking in the MGH garage is only $15 per day, they will validate when you show them your hospital wristband. 24 hour CVS and whole foods market are just a short walk. The upper floors facing front have a beautiful view of the city.
Pros: Friendly staff. Comfortable beds with the best pillows I've ever had in a hotel. Terrific location for all the central Boston sights and Mass General Hospital and Mass Eye and Ear. Flour Bakery + Cafe, Whole Foods and CVS are right on the doorstep. The location means everything is easily walkable or accessed by transit. Cons: Lackluster upkeep and general sloppiness. I stayed a week and the housekeeping cart remained parked in my hallway for 3 days, apparently without being touched. The house phone was pulled out from the wall and not repaired for 4 days. It took two more days to vacuum up the mess on the floor. One evening when I went out, someone was smoking pot by the bellman / valet desk. Whether it was an employee on duty or not I don't know but as a woman alone I was uncomfortable there. The management should be paying more attention. The lighting in the rooms is all a dull yellow, even in the bathroom, which makes applying makeup a challenge. I really wished for clear white lightbulbs. Bottom line: I'd stay again and recommend to friends. There is so much to love about this hotel. The administration could make it a real gem with just a little consistent attention to details and upkeep. …
Boston is an expensive city to stay in. Most places with 3+ stars are easily over $200 a night but this place is so overpriced, it is faded, not very clean, and in a very noisy area. I think it trades on its location next to Mass General and that is fine but it is not a 4 star hotel. My bed was big and comfortable etc. but there is no daily room clean/change etc.
The large (2 ft x 2 ft) air vent in the room was covered in years of dust and fuzz (see photo) resulting in noticeably poor air quality. I could feel it in my lungs. The bathroom was just gross - the kind of grime that can’t be cleaned and just needs to be ripped out. There were mold spots on the bathtub caulk. I wanted to request a different room but our reservation was under the name of my friend, who was on a business trip, and she didn’t want to deal with it. Unbelievable that they can charge over $400/night for this. Gave one extra star only because the employees were all very friendly.
I had a ton of vacation time from Covid that I had to use or lose so decided to take the train from NY to Boston for a week of sightseeing. Had major problems finding any hotels in the Boston area for under $300 a night. In late Oct early November, they finally dropped a bit under $300 here so I booked it. Hotel is in a nice location even if not going to Mass General. It is just a short walk to the Red line and TD Gardens. There are lots of restaurants within a 10–15-minute walk. The staff was extremely helpful and nice. Was the hotel room super posh no but for someone like me who is going to leave early in the morning, come back between 6-7 after a day of sightseeing and dinner and watch tv or read for a few hours before going to bed it was fine. The room itself was not that bad but in the bathroom, I could tell it was a little dated and needed a little TLC. Free wi-fi but no included breakfast like a lot of Wyndham's other hotels so you are on your own in the morning. It would have been nice to have a fridge in the room which I believe is included in the higher priced rooms but since I was paying around $280 a night which was over $300 once all the hotel taxes etc. was factored in was not willing to go for the upgrade. I took the Amtrak so didn't have a car, but it is quite a bit to park your car if you are driving.…
Luckily I only stayed for 1 night, my back couldnt survive any more than that. The mattress seriously needs replacing and the rooms need a much better clean. Best 5 bucks ive ever spent was on all purpose cleaner to get the shower to a point I felt ok getting in it. This hotel screams you get what you pay for and if I ever come back to Boston I will be sure to stay somewhere else.