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citizenM Boston North Station Hotel

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70 Causeway St, Boston, MA 02114-1603
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Traveller (132)
Room & Suite (26)
Dining (12)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#52 of 97 hotels in Boston
Location
Cleanliness
Service
Value
Travellers' Choice
This is your perfect Boston hotel in an ideal location - citizenM Boston North Station. Find us perched on top of TD Garden Arena, across the street from Boston North Station metro and train. Reach us from the airport by taxi in around 20 minutes. Walk a short distance to Faneuil Hall, Boston Tea Party ships, downtown and other attractions. All our rooms are packed with tech and comfort, from giant beds to rain showers, and smart TVs with free movies (or stream your own content via the superfast free Wi-Fi). All rooms are deep-cleaned and disinfected after every stay. Control everything from lights to temperature via the beside MoodPad tablet, or with our free app (the app is also your key to contactless stays and free welcome drinks when you book your next stay through it). In our colourful living room, enjoy books, art and ultra-comfortable Vitra furniture - and remember to check out the sensational view of Boston skyline from our (beautifully furnished) outdoor terrace.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Business Centre with Internet Access
Meeting rooms
24-hour security
Parking
Wifi
Breakfast buffet
Photo copier / fax In business centre
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Private check-in / check-out
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Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Safe
Refrigerator
Flatscreen TV
Bath / shower
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
City View
Languages Spoken
English
784Reviews9Q+A39Room tips
Traveller rating
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emerje wrote a review 28 Nov
Augusta, Maine1 contribution
I get what they're going for, trying to be cool and modern, but it didn't feel like the luxury experience they're boasting. Right away I had check in troubles. Trying to use their app to check in it required me to scan my passport before it would let me complete, but I traveled within the country so I didn't have a passport with me. With no way to complete this I had to have an "ambassador" do it for me on her computer. Also they apparently overbooked the rooms this weekend so I was put in a handicap room. Room size was OK, though I was told it was actually bigger than a normal room so I'm a little afraid to know just how tiny a normal room is because this was already pretty small. The bed was very big, but it only had two little flat pillows on it, I have no idea how anyone could sleep with just one, I could barely get comfortable stacking two of them. No chair in the room, just a bench so I spent time sitting on the bed with my flat pillows behind my back again the headboard, problem is there's no footboard and it's platform bed so the mattress kept wanting to slide off the platform and I'd have to constantly readjust the pillows and slide the mattress back in place. Is this luxury? There's no real alarm clock in the room, instead there's an alarm setting on the room's iPad. You'd think that would mean an alarm will go off when it's time on the iPad, but no, instead it turns the TV on where it plays what sounds like noise from a boxing match (?) with cheering and counting, but it's all ambient noise and is only as loud as the volume on the TV so it isn't very loud at all. Use your phone instead, it's almost certainly going to be louder. There's no complementary coffee maker in the room, if you want coffee you're apparently expected to go to the canteen and buy one I guess? If you want a free drink you're directed to drink the tap water. Nowhere to get ice that I'm aware of. Luxury? Bathroom floor didn't look all that clean, like it hadn't been mopped in a while. Toilet seat lid was broken off and leaning against the wall on the floor. Shower was tiny and since this is a handicap room it was made even smaller thanks to a folding bench. Shampoo is in a dispenser on the shower wall and liquid handsoap is in a pump at the sink, I'm guessing the shampoo doubles as a body wash (that's how I used it), otherwise there's no shower soap. I guess they're too cheap to provide mini soaps that know will be stolen, lotion is only available on request. Luxury?
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Review collected in partnership with this hotel
Date of stay: November 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Q9808OAamandag wrote a review 28 Nov
Colebrook, New Hampshire1 contribution
CitizenM is super convenient for a trip into Boston to see a hockey game and a show! Located in the same complex as TD Garden and North Station, CitizenM made it super easy to get around to everywhere we needed to go.
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Review collected in partnership with this hotel
Date of stay: November 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lori B wrote a review 27 Nov
1 contribution
I would definitely not recommend this hotel to anyone, plus no parking. There were two guys doing drugs on the first floor of the hotel right off the street sitting at the little tables. Where was the hotel security and the hotel didn’t seem to care about this going on.
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Review collected in partnership with this hotel
Date of stay: November 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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JJMercuryNFT wrote a review 22 Nov
1 contribution
My first time was absolutely perfect! Friend people, amazing amenities and a very efficient hotel room. All for a truly affordable price. You have to try it. You won't regret it. It is now my hotel of choice in Boston!
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Review collected in partnership with this hotel
Date of stay: November 2022
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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LAMRNC wrote a review 21 Nov
Colebrook, New Hampshire1 contribution
The room was clean, comfortable, affordable, great people, and great location. Literally steps from the train and the hockey game! Everything you need and nothing you don't. The view was amazing! Five stars, will definitely recommend!
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Review collected in partnership with this hotel
Date of stay: November 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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jinxyjinx wrote a review 21 Nov
1 contribution
Decided to travel solo and thought I should try this hotel out. It was a great choice on my half. I miss the giant bed so much 😢 Check in was easy and I love how there’s a separate elevator that goes to the rooms only accessible to people with a keycard, made me feel a little safer.
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Review collected in partnership with this hotel
Date of stay: November 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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faraway4 wrote a review 20 Nov
Cushing, Maine14 contributions10 helpful votes
Rooms were made for younger, single and coupled people. No options were available for older individuals. The way the toilet and bath are situated were very non-private and discreet. There was also no in-room coffee, which required my needing to go to the lobby.
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Review collected in partnership with this hotel
Date of stay: November 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from KEVIN J, Other at citizenM Boston North Station Hotel
Responded 1 week ago
Hello, Thank you for taking the time to share your feedback regarding your stay with us. We always welcome feedback, both positive and constructive as we look to continually improve the experience for our guests. I'm sorry to read that our rooms were not to your liking. We do things a little differently but we always strive to deliver the best experience possible. We hope that our website gives an accurate expectation of our rooms set up to ensure guests know what to expect when they arrive. We are currently working on a complimentary coffee/tea project which should be rolled out shortly. This was a response to guest feedback, so again, thank you for sharing your thoughts on this. We hope that despite the challenges you faced, you still enjoyed your time in Boston and please let us know if you would ever consider staying again. Thank you, citizenKevin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
michaelbreitenstein wrote a review 17 Nov
Liestal, Switzerland1 contribution
I loved being in this hotel. The view from the room through the panorama glass was magnificent and the style and interior design is like being in the Vitra Museum. The hotel is very central located and close to the sub, the airport and the inner city.
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Review collected in partnership with this hotel
Date of stay: November 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from KEVIN J, Other at citizenM Boston North Station Hotel
Responded 1 week ago
Hi Michael, Thank you for sharing such fantastic feedback - we really appreciate when our guests take the time to let us know about our stay. Great to see that we hit the mark on all areas of your stay! We hope you get a chance to visit again or stay at another of our hotels around the world. Thank you
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dlgreene2022 wrote a review 17 Nov
1 contribution
The small but very well appointed room felt like a warm nest to curl up in after a long work day. The room is technology-heavy and everything actually worked! Check-in was not overly intuitive for a 73yo business man but they have helpful friendly staff, which I appreciated. Great city view (I was on the 14th floor). Inviting lobby / activity area. I will stay again.
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Review collected in partnership with this hotel
Date of stay: November 2022
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from KEVIN J, Other at citizenM Boston North Station Hotel
Responded 1 week ago
Hello dlgreene2022, Thank you for such great feedback on your recent stay with us! We are delighted that you enjoyed your time with us and even happier to read that you will stay with us again! I'm glad that our ambassador team were able to help with the check-in process and hope that we answered any questions you needed so that next time, you have a smoother check-in experience! We look forward to welcoming you back again soon. Thank you
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
stacie6662022 wrote a review 15 Nov
1 contribution
We stayed overnight for a Bruins game November 2022, This is an excellent location and value for price! Will definitely stay here again. Rooms are small but everything is perfectly in its place. Most importantly new and clean. Contactless check in and check out is the easiest that I have seen, but no worries....there is always someone there to help if needed! Casino 2 miles away, North End restaurants down the street and BRUINS next door! I would stay here again for a game or for an over night business trip. Breakfast buffet was great, fresh and hot and certainly a variety.
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from KEVIN J, Other at citizenM Boston North Station Hotel
Responded 1 week ago
Hi Stacie, Thank you for taking the time to share your thoughts on your stay with us. I'm glad to see that you had a positive experience with our team and had fun at the hotel! We look forward to welcoming you back again soon. Thank you again for such great feedback! Go Bruins!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$138 - US$274 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMassachusettsBostonWest End
NUMBER OF ROOMS
272
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CITIZENM BOSTON NORTH STATION HOTEL HK$844 (H̶K̶$̶1̶,̶4̶0̶6̶) - Updated 2022 Prices & Reviews - MA

Frequently Asked Questions about citizenM Boston North Station Hotel
Which popular attractions are close to citizenM Boston North Station Hotel?
Nearby attractions include TD Garden (0.1 km), Leonard P. Zakim Bunker Hill Bridge (0.4 km), and Otis House (0.5 km).
What are some of the property amenities at citizenM Boston North Station Hotel?
Some of the more popular amenities offered include free wifi, a lounge, and a fitness centre.
Which room amenities are available at citizenM Boston North Station Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at citizenM Boston North Station Hotel?
Guests can enjoy a lounge during their stay.
Is parking available at citizenM Boston North Station Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to citizenM Boston North Station Hotel?
Conveniently located restaurants include Regina Pizzeria, Tavern in the Square, and Massimino's Cucina Italiana.
Are there opportunities to exercise at citizenM Boston North Station Hotel?
Yes, guests have access to a fitness centre during their stay.
Is citizenM Boston North Station Hotel located near the city centre?
Yes, it is 0.9 km away from the centre of Boston.
Does citizenM Boston North Station Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to citizenM Boston North Station Hotel?
Many travellers enjoy visiting The Printing Office of Edes & Gill (0.6 km), Old North Church & Historic Site (0.6 km), and Longfellow House Washington's Headquarters National Historic Site (5.4 km).
Does citizenM Boston North Station Hotel have any great views?
Yes, guests often enjoy the city view available here.