We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
avatar-imageavatar-imageavatar-image
Traveller (658)
360
Panoramas (12)
Videos (2)

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#45 of 95 hotels in Boston
Location
Cleanliness
Service
Value
GreenLeaders Platinum level
Immersed in the downtown district's music, fashion, and art galleries, W Boston is a stylish, modern hotel with boutique hotel rooms. The hotel is located near the Theatre District, our Boston, MA, near Fenway Park, New England Aquarium, and Chinatown. Signature amenities include a state-of-the-art fitness center, a lounge, and a full-service restaurant.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling offsite
Nightclub / DJ
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Wifi
Restaurant
Breakfast available
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Show more
Room features
Bathrobes
Air conditioning
Desk
Interconnected rooms available
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Minibar
On-demand films
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Modern
Trendy
Languages Spoken
English, Spanish, Chinese, Portuguese

Location

100 Stuart Street, Boston, MA 02116-4715
W Boston
2,259Reviews28Q+A100Room tips
Traveller rating
  • 1,317
  • 529
  • 218
  • 105
  • 92
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Matt O wrote a review 17 Apr
3 contributions8 helpful votes
Sharon Z. at the Front Desk at the W Boston. Was exceptional!! She was so helpful and gave me so many ideas of what do in Boston. She checked me in so quickly and got me off to my room pronto. She was kind and warm and very knowledgeable. 5 Star Service!!
Read more
Date of stay: April 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Marriott Hotels, Guest Services / Front Office at W Boston
Responded 5 days ago
Hello 564matto, Thank you for the excellent comments regarding your time with us here at W Boston. Our Talent has a dedicated and authentic passion to go above and beyond for our guests, and we appreciate you mentioning Sharon. We will enjoy passing along your compliments! It was our pleasure having you, and we look forward to welcoming you again soon. Courtney Velez Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Charlean S wrote a review 15 Apr
1 contribution
I recently went to the W Lounge before bringing my family to a show at the theater around the corner. We were stopping in for a quick bite like we have done many times in the past. We are friendly with many of the bartenders, valets, staff and even a few residents there so we are always excited to stop in and feel very welcomed. Unfortunately this experience was the complete opposite. Out server, Liz, was not very friendly even though we tried to engage in conversation a couple times. We were over charged for drinks and needed to dispute the bill but, had a hard time locating her and needed to walk up to the bar area. This experience won’t stop us from coming back but we will be sure to come on a night when we know someone reliable is working.
Read more
Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Alexandra Brooks, Marketing at W Boston
Responded 4 days ago
Hello Charleans2024, My name is Nicole, and I am one of the food and beverage managers here on property at W Boston. Thank you for choosing W Lounge for your pre- theater stop. I know there are many options in the area, and I value your loyalty. Having said that, I sincerely apologize for your unpleasant experience with our Talent you experienced during your last visit. Here at W Boston, customer satisfaction is something we take very seriously, and anything less than great customer service is completely unacceptable. I take responsibility for falling short of your expectations and am truly sorry. I want to assure you this matter has been addressed with the Talent member in question. I would also like to refund your bill to further apologize for the unfortunate experience you experienced. If you could provide me with some additional information, such as the last 4 digits of your card, the total amount of the bill, or any items you consumed so I can locate the check and issue a refund. Lastly, if you decide to visit W Boston again, and I hope you do, please let me know as I would like to introduce myself and apologize in person. Thank you for making us aware of this situation you experienced. Although it was highly unfortunate, I value both positive, and negative feedback. Sincerely, Nicole Kelly Assistant Director of Food and Beverage nicole.kelly@whotels.com
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Donna C wrote a review 11 Apr
1 contribution
I only stayed one night at the W hotel, and have been telling everyone about my wonderful stay!  Diego and Juan greeted me at the curb with a friendly hello. I was bit early for check in, but Chris was very accommodating and was able to get me to my room early. While he was working his magic, I was greeted by a really energetic Chovy and a very funny Corey. Janelle welcomed me to the hotel and Steven brought me a box of chocolates!   Daniella introduced herself and asked if I needed any help with navigating the city.  I was already impressed by the consistency of the staff level of service. When I reached my room I was greeted by an even more energetic employee named Paul.  A true Boston gem! My room was amazing and was very clean and spacious! The shampoo and lotion were luxurious! I called for room service and was greeted by name by Chris. I was pleasantly surprised how comfortable the bed was. There was some street noise, but it is expected as you staying in the the heart of Boston.  I slept perfectly fine and felt very relaxed. Cabo is an expert in his coffee-making craft and the hostess Maryangel's creation of the Tres leche french toast was my personal favorite.  Concierge Marianne was lovey and wished me a good afternoon. Check out was super easy. I was assisted by highly personable Evandro. All the staff at the desk were easily approachable and on point. Anna, Daryn, and Sharon were very kind and answered my plethora of questions. Riley asked me if I enjoyed my stay and wished me a safe return trip home. After I checked out, and walked away from the welcome desk, I was approached by Paul who  proceeded to hand me my bags.  I noticed that my wedding band was no longer on my finger!  I was upset and couldn't believe I lost my ring!  Paul saw my panic and scanned the area and noticed it immediately on the ground. I truly enjoyed my stay!
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Marriott Hotels, Guest Services / Front Office at W Boston
Responded 1 week ago
Hello donnacL5415GT, Thank you for your warm-hearted review of W Boston. Our Talent has an appetite to serve and connect with our guests, and they always enjoy hearing that they are making a difference. We will share your kind comments with them and thank them personally for the work that they are doing. It is also gratifying to know you were pleased with our refreshing accommodations featuring comfortable beds and luxurious amenities. We appreciate your business and look forward to hosting you again soon for another personalized experience. Courtney Velez Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
HubbellGardiner wrote a review Mar 2024
New York City, New York310 contributions222 helpful votes
A friend and I spent one night at the W. Great location. We went to the Wang Theater to see a play, and it was one block from the theater. The beds were comfortable. Clean bathroom! Good hotel gym. We walked to Contessa for brunch the next morning.
Read more
Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Team Marriott, Guest Services / Front Office at W Boston
Responded 5 weeks ago
Hello HubbellGardiner, Thank you for staying at the W Boston. We are glad to hear how much you enjoyed our great location, amazing fitness center, and comfortable rooms. We value your business and look forward to your return. Courtney Velez Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
thetwoonethree wrote a review Mar 2024
Los Angeles, California1 contribution
It's been a disappointing experience so far. First, they charge your card on file at 6pm if you haven't checked-in yet. Let me remind you that check-in is at 4pm. So you have 2 hours, and then they charge your card on file. I checked in later than 6pm, and wanted to used a different card - the response was, "sorry, you'll have to deal with finance to get a refund." What? I've encountered this literally never. What are they afraid of? They already have your credit card - maybe just wait until the guest checks-in? or midnight? not 2 hours after you CAN check-in? Second, the property is just not that nice. It's old, and it shows. There are tears in walls. The minibar was missing a door cover (!). The bath robe was used (ew!). Yes, they have add-on fees (even though this is not a resort - far from!). $35 destination fee per night (plus tax that's >$40 per night). But I'm ok with that IF the hotel was nice and the service was good. But alas. Oh yeah, I'm Bonvoy platinum and recognition is pretty minimal here. Bad service and run-down rooms. There was so much potential...
Read more
Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Team Marriott, Guest Services / Front Office at W Boston
Responded 6 Mar 2024
Hello Valued Guest, Thank you for being a valued Marriott Bonvoy Platinum Elite member and for taking the time to post your review. We regret your disappointment with our daily destination fee and one of our policies. Furthermore, we are very sorry for not meeting your expectations with our property and rooms. We have taken note of the concerns you raised and will have them addressed accordingly as we are continually striving to ensure a perfect visit for every guest. Your comments will be used in our plans for future developments, and we are grateful for your feedback as it will help us improve our overall guest experience. We will share your message appropriately as we are committed to enhancing our services on all levels. Courtney Velez Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
rodh605 wrote a review Mar 2024
Petaluma, California13 contributions10 helpful votes
We were at the W for a couple of nights before a company business meeting and how we loved this hotel. Everything about it was perfect! The location (restaurants, convenience stores, Karaoke bar), to the room, but most importantly the people and their commitment to service. Anna greeted us at the front desk and genuinely wanted us to enjoy our stay. Mary Anne and Danielle at the Whatever desk were perfect ambassadors for the hotel as they helped us in many different ways. And there was Paul…wow! He was there for us every step of the way while also making his colleagues shine. We didn’t want to leave to go our next hotel for our meeting, but, alas, we had to. We still haven’t stopped talking about our experience at W Boston and it will forever be etched in our memories. Thank you for making us so welcome. ,
Read more
Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Team Marriott, Guest Services / Front Office at W Boston
Responded 2 Mar 2024
Hello rodh605, It was our pleasure to welcome you to W Boston while you were here for your business meeting. We are delighted to know you had an excellent stay and that our Talent left such a warm impression. They emphasize giving every guest the best experience possible, down to the smallest detail, is something that makes us very proud. We look forward to sharing your kind comments with them, especially Anna, Mary, Danielle, and Paul! It is also great to hear that you found our great location to be convenient as well. We appreciate the wonderful feedback, and we look forward to seeing you again soon. Courtney Velez Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Shana H wrote a review Feb 2024
1 contribution
Evandro is THE most kind and thoughtful human being!! It was my birthday weekend and him and Steve made sure I felt special and upgraded my room and even sent up a complimentary bottle of champagne. It was truly an UNFORGETTABLE time and I can't wait for my next stay!! THANK YOU x a milion!!
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Swaggy, trendy and classy!!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Team Marriott, Guest Services / Front Office at W Boston
Responded 14 Feb 2024
Hello 624shanah, We love knowing we helped make your celebratory visit perfect and that our amazing Talent added to your stay. We are always eager to go the distance for our guests, and we appreciate you mentioning the efforts of Evandro and Steve. Thank you for choosing W Boston for your birthday celebration, and we look forward to your return. Courtney Velez Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
rjmiller21 wrote a review Feb 2024
Denver, Colorado43 contributions16 helpful votes
My stay at the W Hotel Boston was disastrously far from what one would expect from a Marriott co-branded establishment, traditionally known for their high standards and quality service. This experience was an unfortunate deviation from the norm, leaving me thoroughly disillusioned. Upon arrival, we were supposedly "upgraded" from a "Wonderful King" to a "Spectacular King" room. However, the so-called upgrade was a farce. The room, while larger, was cluttered with impractical, oddly-shaped furniture, rendering the extra space utterly useless. The anticipated view was nothing more than a dismal glance into an alleyway. To add insult to injury, at check-in, we were blindsided by a $35 per night destination charge on top of already premium rates. This fee, meant to be a food and beverage credit, felt more like a compulsory minimum spend at their overpriced restaurant and lounge—where a simple breakfast for two astonishingly costs around $60. Moreover, this credit was not automatically applied to our account as promised, leaving us to chase down refunds. Our room, number 1103, offered a view of nothing but the alley, subjecting us to nightly disturbances from the loud club located behind the hotel, along with disruptive street noise, garbage trucks, and other late-night commotions. The room's proximity to the stairwell further ensured a rude awakening each morning due to the sound of people traversing the stairs. Despite the room and its furnishings being noticeably old and dated, it's worth noting the sheets were of high quality—a small consolation in an otherwise disappointing setting. The incompetency extended beyond the room itself. Our room keys were inexplicably deactivated after just two days, and requesting reactivation from the front desk turned into an inquisition, with staff displaying a shocking level of rudeness and discrimination, especially towards my partner. This behavior was not only unwelcome but highlighted a concerning level of bias and disrespect from the front desk staff, seemingly influenced by race and sexual orientation. Even attempting to work in the lobby lounge was fraught with challenges, from being interrogated about our presence to being outright ignored when requesting beverages. The entrance was another point of contention, manned by staff who neither assisted with luggage nor offered basic courtesies like door opening, instead choosing to be confrontational. Our grievances were communicated to management, only to be met with indifference, as they opted to commend their staff's appalling conduct instead of addressing our concerns. This experience was the epitome of anxiety-inducing, plagued by constant uncertainty and dread over what unpleasantness would come next. In conclusion, the W Hotel Boston is a stark departure from the Marriott brand's reputation, proving to be a stressful and regrettable choice. I advise against staying here; there are far superior alternatives that truly understand the essence of hospitality. This establishment is unworthy of its "premium" label, a genuine letdown in every aspect.
Read more
Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Team Marriott, Guest Services / Front Office at W Boston
Responded 6 Feb 2024
Hello rjmiller21, Thank you for taking the time to post your detailed review. We deeply regret the noise disturbances you experienced and your disappointment with the view and the overall condition of the room that was assigned to you. Feedback like yours gives us valued insight to improve our accommodations and guest experience; therefore, we are grateful for your remarks. We would also like to convey that our destination fees are competitively priced and posted on our website so guests can have this information before booking with us. Please know that we value our world of differences and embrace inclusion, and we aim to treat everyone with dignity and respect, regardless of race, religion, gender, or sexual orientation. We appreciate you sharing your concerns and apologize that you were not happy with our hospitality on your visit. Your comments will be relayed to the appropriate individuals for evaluation as we are committed to enhancing our services on all levels. Courtney Velez Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
KatieinBoston wrote a review Jan 2024
Boston, Massachusetts131 contributions100 helpful votes
The W Boston is in the heart of the Theatre District and close to Tufts Medical, the Common, and shopping areas. There are many places to eat around--from breweries to Thai and everything in between, and it is directly across from several convenience stores as well. The rooms were comfortable and quiet with a modern vibe. Downstairs lounge area was comfortable and the bar was friendly and comfortable. Desk staff was attentive at check-in. We will definitely return.
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Team Marriott, Guest Services / Front Office at W Boston
Responded 23 Jan 2024
Hello KatieinBoston, Thank you for your delightful review of W Boston. It is gratifying to know you loved not only our supreme location and relaxing accommodations but also our inviting public spaces and the dedicated service provided by our Welcome Agents during the check-in process. We will be sure to share your enthusiastic compliments with our Talent, and we are already looking forward to your next visit! Courtney Velez Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
NYC wrote a review Jan 2024
27 contributions3 helpful votes
+1
Trendy and Chic…Classy with a Vibe and the perfect weekend getaway for those who want to get away from a stressful work week…. It was our 1st time staying at the W Boston. Being a BonVoy Platinum member has its perks, we were upgrade to one of their large King suites with late check out. The receptionist, Megan at checkin was very engaging and welcoming. The room was clean, spacious and gorgeous with all amenities. Full bar with snacks!!! Daniella, our esteemed concierge, we had such a GREAT time with her working on our weekend agenda she had so many suggestions and options to choose from; bars, brunch, dinner, lounges, shopping, etc…Special shout out to Daniella, we arrived to our room to a bottle of champagne and chocolate covered Strawberrys. My wife was so happy and impressed by the hospitality. Toni, the bartender at W Lounge makes a good dirty martini and bloody. Thanks Toni! I suggest having cocktails at the W Lounge during the afternoon and early evening before you head out to dinner because when you arrive back to the hotel after 10pm it’ll be a totally different vibe. My only negative is the group of doormen/bellmen could be a bit more attentive to the guests entering and exiting the hotel but there was one gentleman that I noticed was very attentive but I didn’t get his name. Nevertheless, we’re planning to come back in April for my wife’s birthday. See you soon W Hotel.
Read more
Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Team Marriott, Guest Services / Front Office at W Boston
Responded 13 Jan 2024
Hello theodavis, Thank you for being a valued Marriott Bonvoy Platinum Elite member and for pointing out all the details that amplified your stay at W Boston. We appreciate you mentioning our amazing amenities, stylish rooms, and spirited Talent. We will share your kind words with Daniella, and we also value your specific feedback as it helps us amplify our guest experience on all levels. We love that you joined us for your time here in our energetic city, and we can’t wait to welcome you and your wife back soon! Courtney Velez Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Boston area.
PRICE RANGE
HK$2,976 - HK$4,856 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
w boston hotel boston
LOCATION
United StatesMassachusettsBostonTheater District / Downtown
NUMBER OF ROOMS
238
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

W BOSTON - Updated 2024 Prices & Hotel Reviews (MA)

Frequently Asked Questions about W Boston
Which popular attractions are close to W Boston?
Nearby attractions include Bites of Boston Food Tours (0.2 km), Citizens Opera House (0.4 km), and Trapology Boston (0.3 km).
What are some of the property amenities at W Boston?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at W Boston?
Top room amenities include a minibar, air conditioning, and a desk.
What food & drink options are available at W Boston?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at W Boston?
Yes, valet parking is available to guests.
What are some restaurants close to W Boston?
Conveniently located restaurants include Mike & Patty's, The Q, and Thinking Cup.
Are there opportunities to exercise at W Boston?
Yes, guests have access to a fitness centre during their stay.
Is W Boston located near the city centre?
Yes, it is 0.9 km away from the centre of Boston.
Are pets allowed at W Boston?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does W Boston offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at W Boston?
The staff speaks multiple languages, including English, Spanish, Chinese, and Portuguese.