Holiday Inn Express Boston, an IHG Hotel

Holiday Inn Express Boston, an IHG Hotel

chambre
Traveller (160)
Suite
Room & Suite (125)
Breakfast Room at the Holiday Inn Express Boston
Dining (23)

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all

About

4.0
#74 of 96 hotels in Boston
3.7 of 5 bubbles
Location
4.1 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
3.9 of 5 bubbles
Value
Welcome to the Newly Renovated Holiday Inn Express Boston! (located minutes from Downtown). Corporate and Academic travelers welcome us as a preferred hotel given our ideal location. The Hynes Convention Center, Boston Medical Center, University of Massachusetts, Tufts Medical Center, and the BCEC Convention Center are all located within just two (2) miles of our hotel. Having the added bonus of the Andrew T-station (metro) walking distance from the hotel, getting downtown is easiest as can be. Located just minutes from Downtown Boston, leisure travelers have all the access of Boston's history, settled away in the South Bay Shopping Plaza; consisting of an AMC Movie Theater, and lots of Shops & Restaurants! Our hotel has the perfect location for any traveler looking to experience all the area has to offer. Boston Sports? Don't worry - we're near Fenway Park, and the TD Garden too.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Free shuttle or taxi services
Business Centre with Internet Access
Meeting rooms
Baggage storage
Parking
Wifi
Breakfast available
Breakfast buffet
Vending machine
Airport transportation
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Bottled water
Iron
Microwave
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, Russian, Spanish, Portuguese
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

69 Boston Street, Boston, MA 02125
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 69 out of 100
69
Boston Logan International Airport
Worcester Airport
67.4 km
See all flights
Andrew
5 minBoston T
1,017Review58Q+A100Room tips
Traveller rating
  • 277
  • 459
  • 174
  • 52
  • 55
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
Adam T wrote a review Apr 2023
2 contributions1 helpful vote
Hotel's Favourite
5.0 of 5 bubbles
Isaais was very helpful when the restaurant we got takeout from forgot utensils and condiments. This is our 2nd stay here and Isaais was so pleasant both times!! The rooms are always clean and comfortable!! The breakfast is also very good.
Read more
Date of stay: April 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luca wrote a review Feb 2020
15 contributions43 helpful votes
5.0 of 5 bubbles
The hotel is good located, there is a subway station close by and a $5 Airport Shuttle to the 10-15 min far away Logan Airport. The rooms are clean and quite big. The breakfast is also good. There is a small laundry in the basement where you can wash your stuff for a good price. A big compliment to Ana and Alejandra from the Reception Desk, they are very friendly and helpful. Thumbs Up!
Read more
Date of stay: January 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wagner Q, General Manager at Holiday Inn Express Boston, an IHG Hotel
Responded 4 Feb 2020
Dear Neptunsgrotte, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TheTownBarker wrote a review Oct 2020
Sussex, New Jersey52 contributions64 helpful votes
3.0 of 5 bubbles
When I checked in, the man who was assisting us behind the desk was wearing his mask as a chin guard. With the pandemic going on, this is unacceptable. Makes you wonder how serious it’s taken there and if it’s actually clean. Keys were not activated upon getting to room and had to go all the way back to reception with my luggage to get it re-activated. I am a platinum member and this location simply needs to DO BETTER. Some people don’t have the option but to travel during a pandemic and this is the first hotel that hasn’t eased my concerns. Other than that, the rooms were fine. Will not return.
Read more
Date of stay: October 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express Boston, an IHG Hotel
Responded 30 Oct 2020
Hi TheTownBarker, I am glad you left feedback. Thanks for choosing our Holiday Inn Express Boston. It's our pleasure to host an IHG Rewards Club Platinum Elite member. I am sorry to learn about the lapses from our staff, particularly in wearing a mask incorrectly and missing to activate your key card. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show that your unsatisfactory stay was an exception. Cheers, June A. Case Manager IHGService
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Devin S wrote a review Jun 2022
Concord, New Hampshire, United States4 contributions6 helpful votes
1.0 of 5 bubbles
I will preface this by saying that I never stayed at this hotel and will not comment on the room, environment, or actual location. This review is purely about "doing the right thing" or NOT doing the right thing in my opinion. I had reserved a room at this hotel last May. Upon learning there was a location closer to Foxborough and Gillette Stadium, I booked a different hotel, and called to cancel my room at this one. I CALLED, instead of cancelling online, which I will surely never do again. The person I spoke to told me it was all set. I never knew I needed to ask for their name or any other details. Fast forward to this past week, and I see a charge for over 400.00 on my Credit card. I call the hotel about it and they tell me it was a NO SHOW charge. I also got no email saying that I still had an upcoming reservation in the days prior to my "supposed arrival" and I know I had put my email int he system when I booked the room. So, I have no proof of my cancellation request, other than the person I spoke to on the phone months ago who I never asked for their name. But out of all the money this Hotel receives on a regular basis, you would think they would care more about their Customer service, and refunding my 400 dollars. Who in the world would not cancel a 400 dollar Hotel stay if they knew they weren't coming? Not much I can do according to the "Manager", but I can sure tell people to beware. This hotel clearly cares more about their bottom dollar than doing "the right thing" I work in Customer service, and this is not how you try to do right by the customer. Beware!
Read more
Date of stay: May 2022
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express Boston, an IHG Hotel
Responded 25 Jun 2022
Hi Devin S, Thank you for sharing your thoughts about our Holiday Inn Express Boston. We want you to feel that Holiday Inn Express can be your home away from home. I'm sorry if we failed to provide you with the satisfaction you want. I have forwarded your comments to our management team for evaluation and future improvements. I also sent you a private message to discuss your concerns further. I hope you can give us another chance to show you our dedication to satisfying you. Best regards, Dominador R. Case Manager IHGService
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MindfulGetaways wrote a review Feb 2020
Lenox, Massachusetts18 contributions46 helpful votes
1.0 of 5 bubbles
Save yourself time and book another hotel. Was checked into a floor that was under construction after 10 PM as an Elite member. The front desk staff was too busy watching TV in the Lobby to be able to figure out what to do.

Was unable to checkin to a room, got a migraine from the strong fumes from painting and being sent to the wrong floor multiple times. Still have yet to be contacted or refunded... they then charged me for 2 nights worth of parking after not providing me with a room. Goes to show how detail oriented this hotel is .....
Read more
Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wagner Q, General Manager at Holiday Inn Express Boston, an IHG Hotel
Responded 6 Mar 2020
Hello jwb6206, Thank you for reaching out to with your valuable feedback. Our apologies for the negative experience mentioned. We strive to make each stay as pleasant and comfortable as possible and when that doesn't happen it is quite a let down. Please know that we will use your comments to coach our team in order to provide a better experience in the future. I hope in spite of that you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cookiemonster203 wrote a review Sept 2023
Dublin, Ireland31 contributions3 helpful votes
4.0 of 5 bubbles
The hotel is well located, beside a retail park with a choice of a restaurants and a supermarket. It's also a ten minute walk from Andrew station on the T Red Line, which is handy for a connection to Logan Airport via South Station, as well as for getting into Downtown Boston.

The room was of a good size, with a coffee maker, microwave and good size fridge provided in the room. Pods are provided for the coffee maker. These, as well as bottled water were replaced daily.

There is a reasonable choice for breakfast - including hot and cold options.

The hotel has a luggage room and were happy to hold on to bags for a few hours on check-out.

There was an unpleasant smell out on the corridor, which did not seem to dissipate for the duration of my stay. Quite a number of guests were putting garbage, including uneaten food, out into the corridor, and the fact that this was not being removed promptly probably didn't help.
Read more
Date of stay: September 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AngieA49 wrote a review Oct 2023
Whitstable, Kent6 contributions13 helpful votes
4.0 of 5 bubbles
We stayed in this hotel at the end of September for 3 nights on a Sat/Sun/Mon night for $801.
It’s located in south Boston but chose it due to the downtown hotels being $$$! As Boston’s road system is pretty complex and the Satnav losing connection due to the tunnels, we decided to use the subway system to travel downtown.
The hotel is located just a safe 10 minute walk to Andrew subway station which is approximately 4 stops to the Downtown Crossing on the Red line (20 mins) and $2.40 per ride so it’s way cheaper than parking in the city.
The hotel itself is standard HIE as you’d expect. Modern, clean with buffet breakfast inc but parking is $20 per day. The room had a safe, hairdryer, iron, as well as shampoo, conditioner and body wash, but no moisturiser.
It’s also within a 5 min walk to an open shopping centre featuring TJ Max, Macy’s, Old Navy etc, along with an Olive Garden, Applebys and Wahlburger.
Read more
Date of stay: September 2023
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KrisEdge wrote a review Jul 2022
Gorham, Maine13 contributions9 helpful votes
3.0 of 5 bubbles
We stayed one night and used the Park and Fly service. The room was satisfactory for a short stay and the location allowed us to grab a quick dinner nearby so we could get to bed early for an early flight. However, upon check in, despite my showing them my confirmation, the first clerk could not locate my reservation and a second person had to assist. When we returned to Logan, i called for shuttle pick up and was told I could only call when our bags were in hand. Once ready, I was told to expect the shuttle in 15 minutes. After about 40 minutes i called back and was told, "the tunnel is closed and there is traffic". Not sure why I wasn't given this information when i first called as we waited well over an hour for our ride. I'd choose a different hotel for our next stay.
Read more
Date of stay: July 2022
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express Boston, an IHG Hotel
Responded 25 Jul 2022
Hi KrisEdge, I thank you for your stay and your comments. Holiday Inn Express Boston is one of our great locations that provide a quality stay in an environment of simplicity. I read your message and am sorry that your stay was less than perfect. I understand your disappointment about these matters. I forwarded your comment to our managers and took action to prevent this from happening again. I invite you to come and stay with us on your next trip so you can see the new changes. With appreciation, Oscar C. Case Manager IHGService
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sabir T wrote a review Sept 2023
New York City, New York119 contributions96 helpful votes
2.0 of 5 bubbles
Disappointing stay. We booked a deluxe king room and I requested at check in to have our sofa bed set up for sleeping and the manager refused and said they don’t do that so we have to pull the bed ourselves.
After paying over $300 a night to drop our daughter to college, you would expect at least some minimal service. Shower was also broken. Also, housekeeping on on request so make sure to ask. If not you will be stuck with old towels and a dirty room.
I would instead stay at the Marriott next door next time.
Read more
Date of stay: September 2023Trip type: Travelled with family
Room Tip: Parking is $20 a night. Breakfast is not that great
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express Boston, an IHG Hotel
Responded 17 Sept 2023
Hi 199sabirt, Thank you for staying at our Holiday Inn Express Boston. We appreciate you for choosing IHG Hotels and Resorts as your travel buddy. We deliver superior value through our brilliant basics and a little more where it matters most. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management team for reference to enhance our facilities. Thank you for choosing IHG Hotels and Resorts as your destination for leisure or business travel. We hope to cater your stay again to show you how we care. Best regards, Dominador R. Case Manager IHG Hotels & Resorts Service
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kelly A wrote a review May 2020
Los Angeles, California102 contributions108 helpful votes
4.0 of 5 bubbles
Very good place to stay if you need to be close to both ports (air and ship!)
But not SO close so that you hear airplanes or any noise; this place is quiet. Convenient shuttle service to and from the airport, and to the cruise port as well. Lobby and food area were sparkling and the hotel was very clean.
Read more
Date of stay: September 2019
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wagner Quintanilha, Owner at Holiday Inn Express Boston, an IHG Hotel
Responded 3 Feb 2021
Thank you for your kind review. We will be happy to welcome you again.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CO911dispatcher wrote a tip Feb 2024
Rocky Mtns, Colorado69 contributions112 helpful votes
5.0 of 5 bubbles
"10 minute walk to the "T" - public transit system in Boston"
Read full review
David G wrote a tip Nov 2023
Charlton, United Kingdom3 contributions
1.0 of 5 bubbles
"Don't book it"
Read full review
GrandTour452506 wrote a tip Oct 2023
329 contributions22 helpful votes
4.0 of 5 bubbles
"Having public transportation close was nice to make this an affordable place to stay in Boston. "
Read full review
HollyJane wrote a tip Sept 2023
Lincoln, United Kingdom220 contributions164 helpful votes
4.0 of 5 bubbles
"Andrew subway red line a 10 minute walk away, $4.80 for a return / 2 trips ticket. Head towards Alewife for downtown or Park for main area."
Read full review
justjill27 wrote a tip Sept 2023
Poole, United Kingdom33 contributions10 helpful votes
1.0 of 5 bubbles
"Rooms are not available before the stated time"
Read full review
Not the right property for you?
There are more places to choose from in the Boston area.
PRICE RANGE
HK$1,937 - HK$2,757 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express boston hotel boston, boston holiday inn express, holiday inn boston
LOCATION
United StatesMassachusettsBostonDorchester / Roxbury / Mattapan
NUMBER OF ROOMS
174
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

HOLIDAY INN EXPRESS BOSTON, AN IHG HOTEL - Updated 2024

Frequently Asked Questions about Holiday Inn Express Boston, an IHG Hotel
What are some of the property amenities at Holiday Inn Express Boston, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
What food & drink options are available at Holiday Inn Express Boston, an IHG Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express Boston, an IHG Hotel?
Yes, paid private parking on-site is available to guests.
Are there opportunities to exercise at Holiday Inn Express Boston, an IHG Hotel?
Yes, guests have access to a fitness centre during their stay.
Does Holiday Inn Express Boston, an IHG Hotel have airport transportation?
Yes, Holiday Inn Express Boston, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Express Boston, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express Boston, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express Boston, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, Russian, and Portuguese.
Is Holiday Inn Express Boston, an IHG Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
All Boston HotelsBoston Hotel DealsLast Minute Hotels in BostonHotels near Holiday Inn Express Boston, an IHG Hotel
Things to DoRestaurantsFlightsTravel StoriesCruisesCar Hire