Copley House

Copley House

Traveller (401)
Budget Studio
Room & Suite (432)
Dining (7)
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About

4.0
#63 of 96 hotels in Boston
4.6 of 5 bubbles
Location
3.8 of 5 bubbles
Cleanliness
3.9 of 5 bubbles
Service
3.9 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Copley House is your home away from home in Boston, MA. We offer affordable lodging in fully furnished apartments at daily and weekly rates.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Wifi
Non-smoking hotel
Room features
Air conditioning
Iron
Kitchenette
Microwave
Refrigerator
Kitchenware
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Residential Neighbourhood
Quaint
Languages Spoken
English, French, Spanish

Location

239 W Newton St, Boston, MA 02116-6412
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Boston Logan International Airport
Worcester Airport
65.9 km
See all flights
Prudential
2 minBoston T
1,047Review42Q+A100Room tips
Traveller rating
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Detailed Reviews
4kidz1parrot wrote a review Jun 2021
Davis, California11 contributions17 helpful votes
4.0 of 5 bubbles
My teenage daughter and I stayed in a one bedroom suite on the third floor of the main building. It was the perfect size, the tiny kitchen had everything we needed (we didn’t cook any meals, but used the water kettle, microwave, Keurig coffee maker, and the dishes), the bathroom was small but clean, and the bed was pretty comfortable. We were able to get a parking spot behind the building, which was great. The location was perfect — easy access to shops, grocery, restaurants, coffee, necessities, the T station, and within easy walking distance to the public garden and beyond. My only complaint was the noise level from our room. The wall AC was obviously not working, so a window AC had been installed. That let in ALL the road noise and it kept us up at night. Plus the apartment walls seemed paper thin, so when a family got in at 1:45 AM in the room next to us (and they had a toddler or a baby!!!) and they were seriously crashing around, we were startled awake and kept up for a LONG time. We had to buy earplugs after that and keep the window AC fan running all night, just to sleep. Other than that, the room was great.
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CY wrote a review Feb 2020
Calgary, Canada4,343 contributions205 helpful votes
+1
3.0 of 5 bubbles
This Copley House is not a real hotel but sort of apartments. We stayed at 14 Garrison St, 3rd floor, room 735. Location is excellent, minutes walk from subway and Prudential Centre. Neighborhood is quiet and safe. The building is beautiful. The room size is decent, comes with a small kitchen. Room is dated. Cleaning job needs to improve. Stains on individual tablecloths (though they are red but i still could see the stains) as well as bed sheets. Bathroom is comparatively tiny, and needs more detailed cleaning and TLC, particular the ceiling and the cabinet. Room service is available weekly. HVAC is quiet. Coin laundry service is available. Front desk staff is friendly.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CopleyHouseBoston, Manager at Copley House
Responded 19 Feb 2020
Thank you for taking the time to review your stay with us at Copley House. We greatly appreciate your feedback and are always working hard to improve our accommodations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jennifer M wrote a review Jan 2020
Kent, Connecticut48 contributions48 helpful votes
4.0 of 5 bubbles
I don’t like normal hotels, so if you are looking for a hotel or B&B, this is not your place. It’s a series of Brownstones near a great part of Boston. You have a feel of having your own rented place. You get a key from reception and from there you are on your own - they key lets you into the brownstone and your apartment. It has a communication system where people can buzz your apartment from the outdoors. They are serious on the limited parking, so if you are driving (as I did) you may want a back up plan. I needed to use mine. It’s residential parking here and Copley House are spots are first come, first served - you can’t reserve ahead of time.

It was clean, well kept, and I was surprised to have a fridge and basic cooking abilities as I purposely rented the smallest room. I did have my own bathroom, but not all rooms have that, so research your choice well. Well worth the price.

The downside was the walls were incredibly thin. I could hear all the phone calls the guy in the neighboring apartment was making, and the giggling from across the hall. So if that is something that would annoy you, be aware. Otherwise it is really fun!
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Date of stay: January 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CopleyHouseBoston, Manager at Copley House
Responded 2 Jan 2020
Thank you for the great review! We are thrilled to hear you enjoyed your visit. We greatly appreciate your feedback, and are always working to improve.
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Emily P wrote a review Jan 2020
42 contributions61 helpful votes
2.0 of 5 bubbles
I stayed here over new years with my family and we had booked a superior apartment as there was 3 adults staying together. The hotel basically has multiple rooms in different buildings within a certain radius which i think is a great idea for a hotel. Initially we were told we were in the room directly at reception which we asked if it were possible to change as this could have some noise issues. When we arrived at our room it was 1 room with a double bed and a sofa bed, barely enough room to pull the sofa bed out and it was dingy and had an odour. This room was clearly not designed for 3 adults (and im pretty sure it wasnt the superior apartment we booked) and so after being unable to get a hold of the reception on the phone we had to walk back to the main building to ask to change room again. I do have to say the reception staff were very polite and attentive and did resolve the issue with no extra charge and drove us round to the new room himself. This room had 2 separate rooms which was fine, the sofa bed being in the living room which i slept in and it was far fron comfortable as the spars could be felt through the thin mattress which often cause my hips to go numb.
The room lacked normal amenities like a tea towel and pillows for the sofa bed. If the rooms had been better this hotel system would be great, but for this reason i dont plan on staying here again.
Again, i would like to highlight the helpfulness of the reception staff during our stay.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CopleyHouseBoston, Manager at Copley House
Responded 8 Jan 2020
I would like to apologize for your most recent experience at Copley House. I can assure you that the issues stated have been addressed and that we are working hard to improve. Please get in touch with us via email at info@copleyhouse.com or call us at (617) 202-2699 to discuss your visit with us. I look forward to speaking with you more about your experience and hope we have the opportunity to serve you again.
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Hannah C wrote a review May 2022
2 contributions1 helpful vote
1.0 of 5 bubbles
This place is horrific. We stayed here for my Harvard graduation, for which the prices, given that it was graduation weekend, were very high. We payed over $700 for two nights thinking we had found an alright, not fancy but not horrible place with a great Boston location (which it does have), and instead found ourselves in a hotel room with no bathroom and paper thin walls and a disgusting bed. It is 100% my error for not taking more care to register that the listing did, in fairness, say shared bathroom. That being said, when one is looking at a $300+/night hotel room, I don't think it's that crazy that out might not double check that the room had a bathroom. Given that it would never phase me that it wouldn't. When I asked to upgrade the room, the man at the front desk was extraordinarily rude, and basically suggested that if I was so poor to have selected the low price room, I wouldn't have been able to afford the available non-shared-bathroom rooms anyway. The bathroom, in a hallway shared among 5 rooms is small and gross with bugs in it and no soap. The walls of the hotel are very thin. All of the other occupants were very well mannered and not being loud, but we could nonetheless hear everything they said and woke up every time they came and went. Shoot yourself in the face before you voluntarily stay here.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Front Desk, General Manager at Copley House
Responded 25 Jul 2022
Hello Hannah. Thank you for taking the time to give us your feedback on your most recent experience with Copley House. We are normally known for our exceptional customer service and cleanliness, as well as the politeness of our staff. We regret that we’ve missed these details during your visit. If you would like to discuss this visit further, please contact us at info@copleyhouse.com. We hope to hear from you soon.
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ktlbt wrote a review Oct 2022
Chicago, Illinois61 contributions13 helpful votes
3.0 of 5 bubbles
Copley house is a series of brownstones with rented hotel rooms. We stayed several blocks from the main location. There were many more stairs than we expected, but they did kindly help us with our bags. The building we stayed in had the feel of a dorm. Narrow hallways, chipped paint, and signs of a lot of wear and tear. The room itself was fine, although with next to no sound insulation. This didn’t bother us, but it might if you are sensitive to noise. The bed was very comfortable if you don’t count the pillows which were like boulders. The tub/shower was great-low sides for stepping over, great water pressure and temperature control.

The location in BackBay was outstanding. We walked most places. There are plenty of restaurants nearby as well as high end shopping. It was a charming neighborhood to wander in. The T is nearby as well as a location for the duck boat tours. The free bus from Logan airport stops at Prudential Center, a stone’s throw from the hotel. ($3 on the way back to Logan). We were also a slightly longer, but still reasonably short, walk from the Boston Public Garden and Boston Common.

I only gave Copley House three stars because that’s what I believe the facility deserves. However, the front desk staff were very good and the location was excellent. For the money, I would stay there again.
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Date of stay: October 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Front Desk, General Manager at Copley House
Responded 9 Jan 2023
Thank you for taking the time to give us your feedback on your most recent experience with Copley House. We are pleased that you enjoyed your stay in Boston and we look forward to seeing you back at Copley House soon!
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ABK wrote a review Aug 2022
Albuquerque, NM4 contributions
2.0 of 5 bubbles
Pros: Beautiful neighborhood, convenient location, parking directly behind the building we were staying in.

Cons: We booked Copley House specifically because we wanted a one bedroom suite. When we got to our room, we arrived to find that the "one bedroom" was merely a dividing wall between the bed and the rest of the room. There was no door and no privacy. I spoke to the front desk about it and was told "that's what we call a one bedroom suite." While they gave me the keys to check two other rooms, those rooms were also not one bedroom suites, and they would not do anything else to remedy the situation, despite me asking for management to follow up. They also charged us more for parking than was listed on their website and would not adjust that rate either, saying it was due to "inflation." The kitchen drawers were dirty and had crumbs in them, there was no dishwasher detergent, and no replacement of K cups or towels while we were there. Photos below show the two open doors to the "bedroom" and the space between the wall and the bed--- you need to walk into the living room and around in order to get to the other side of the bedroom. There are no dressers in which to store items, so all clothes need to be hung or in your luggage on the floor. It was not the worst place I've ever stayed, and we loved the location, but for the price the staff could be a bit more attentive and ACCURATELY represent their rooms and rates.
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Date of stay: August 2022
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Front Desk, General Manager at Copley House
Responded 13 Sept 2022
Thank you for taking the time to give us your feedback on your most recent experience with Copley House. We regret that our rooms were not in line with your expectations of our accommodations. We are normally known for our exceptional customer service and the efficiency of our front desk, and I can assure you that the issues stated have been addressed with the entire staff and we are working hard to improve. If you would like to discuss this visit further, please contact us at info@copleyhouse.com. We hope to hear from you soon.
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John F wrote a review Jul 2022
1 contribution
1.0 of 5 bubbles
Stayed there for one night as I cancelled my second night. My room was a block away from the main building on the 3rd floor with no elevator and my car parking was 1/4 mile from my room. In 100 degree heat I had to walk to my car with my luggage. The manager told me I would receive a refund for the night I did not stay there and they ended charging me again without my authorization 2 days later. Now I am fighting with them and my credit card company to get refund for the unauthorized charge. Management was very rude and they have no. They have no desire to make guests feel welcome or assure they have a good experience. Stay away!
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Date of stay: July 2022
1.0 of 5 bubblesValue
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Front Desk, General Manager at Copley House
Responded 25 Jul 2022
Hello John. Thank you for taking the time to give us your feedback on your most recent experience with Copley House. We regret that our rooms were not in line with your expectations of our accommodations. We are normally known for our exceptional customer service and the efficiency of our front desk, and I can assure you that the issues stated have been addressed with the entire staff and we are working hard to improve. If you would like to discuss this visit further, please contact us at info@copleyhouse.com. We hope to hear from you soon.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Margaret A wrote a review Aug 2021
11 contributions1 helpful vote
5.0 of 5 bubbles
We had a family of 3 staying in the St. Stephan Copley brownstone---it was a studio with kitchenette, decent bathroom, pull out sofa sleeper, and dining table (only 2 chairs) We loved the windows overlooking the tree lined street and the charm of the location and brownstone alike.

We felt like this was a very safe neighborhood and walked many evenings after nightfall.

The front desk was extremely
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Date of stay: August 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Cold not beat the midrange local and amenities for budget price!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lee wrote a review 13 Jun
Olympia, Washington2 contributions2 helpful votes
3.0 of 5 bubbles
While the price was competitive, be aware that this is not a traditional hotel. It felt more like an upscale hostel (but bathroom was in the room). The building was charming, but our room was small and tight Avoid being assigned a 4 floor walk up room accessible via narrow stairs with no elevator. Try asking for an assigned larger room when booking. Front desk service has limited hours. (We had a confusing TV remote issue because there were two remotes necessary to control the TV and the front desk attendant had trouble explaining how they worked.) The location is very convenient to Newbury Street where many of the main attractions are, however walking to a host of museums and over to the Charles River parks is doable. I'd stay there again now knowing to expect a non-traditional travel accommodation experience.
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Date of stay: June 2024
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Linda R
Gladstone, Australia27 contributions3 helpful votes
Yes there was one in the room.
Answer from Lisa E
Aurora, Colorado263 contributions81 helpful votes
We had to stop at the main office to get our key. They own a number of units which are spread out just over a block or so-not far. We walked from the office to our rental with our luggage. They did ask if we needed luggage help. We didn’t have a car, so I’m not sure on that. I believe they have some parking set up but not sure where.
jenna5671 asked a question Jun 2019
New York32 contributions40 helpful votes
Any parking tips?
Answer from Roberval P
Belo Horizonte105 contributions51 helpful votes
Unfortunately we were not able to park on the property’s parking lot. But there are many public lots in the vicinity.
Answer from Malcolm L
Wrexham, United Kingdom14 contributions5 helpful votes
Appliances will vary by room, suggest you contact Copley House direct and ask for a room which meets your needs. Staff are all very helpful.
Armando A wrote a tip 6 Jun
Steamboat Springs, Colorado30 contributions1 helpful vote
3.0 of 5 bubbles
"We did both have a vehicle, but there is a substantial change for parking."
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Yelena F wrote a tip May 2024
New York City, New York6 contributions
5.0 of 5 bubbles
"No elevator, so make sure to let them know if you can't walk up the stairs."
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plainairartist wrote a tip Apr 2024
Cedar Falls, Iowa14 contributions
5.0 of 5 bubbles
"Do not be shy, if you have any questions, call the front desk. They provide an excellent service."
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Richeek A wrote a tip Feb 2024
1 contribution
5.0 of 5 bubbles
"No lift here"
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Kristine J wrote a tip Jan 2024
1 contribution
5.0 of 5 bubbles
"There's no elevator, so be prepared to carry your luggage up stairs. We only had carry-ons, but I imagine it could be a struggle with more."
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PRICE RANGE
HK$1,750 - HK$3,413 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
copley house hotel boston, copley hotel boston
LOCATION
United StatesMassachusettsBostonBack Bay
NUMBER OF ROOMS
39
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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COPLEY HOUSE - Updated 2024

Frequently Asked Questions about Copley House
Which popular attractions are close to Copley House?
Nearby attractions include The Mapparium (0.5 km), Prudential Center (0.3 km), and Symphony Hall (0.5 km).
What are some of the property amenities at Copley House?
Some of the more popular amenities offered include free wifi, paid private parking on-site, and paid private parking nearby.
Which room amenities are available at Copley House?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
Is parking available at Copley House?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
What are some restaurants close to Copley House?
Conveniently located restaurants include SRV Restaurant, Douzo, and The Salty Pig.
Which languages are spoken by the staff at Copley House?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Copley House?
Many travellers enjoy visiting Bites of Boston Food Tours (1.6 km), The Printing Office of Edes & Gill (3.2 km), and Old North Church & Historic Site (3.2 km).
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