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Hilton Boston Back Bay

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Traveller (657)
Room & Suite (441)
Dining (37)

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About

#75 of 95 hotels in Boston
Location
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Service
Value
Located in the downtown Boston neighborhood of Back Bay, the Hilton Boston Back Bay hotel is within walking distance of world-class shopping and dining, directly across the street from the Hynes Convention Center and only four miles from Boston Logan International Airport. This hotel in downtown Boston features 390 modern guest rooms with modern amenities like LCD HDTV's and WiFi access, and rooms on the top four floors offer panoramic views of downtown Boston, Fenway Park and the Charles River. Savor New England-style cuisine at Forty Dalton restaurant or sip on a Starbucks® coffee while working in the business center with complimentary high-speed internet access. From grand ballrooms to smaller meeting rooms, this hotel near Boston Airport accommodates up to 550 Guests for corporate events, social banquets or weddings. Re-energize with a workout in our fitness center or relax and rejuvenate with a few laps in the heated indoor pool that features a whirlpool and sundeck.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Baggage storage
Concierge
Car park
Wifi
Paid wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Convenience store
Gift shop
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Room service
Safe
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Green
Business
Languages Spoken
English, French, Spanish, Arabic
Hotel links
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Location

40 Dalton St, Boston, MA 02115
Hilton Boston Back Bay
3,708Reviews53Q+A100Room tips
Traveller rating
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Gwen wrote a review Mar 2024
Paoli, Pennsylvania4 contributions3 helpful votes
One way you can tell good hotel management from bad is how they handle problems. If they know there is a problem with a room, do they make the guests figure it out and complain? Or do they just own up to it and mitigate it up front? The room I was in-1907- was crazy hot and didn’t have WiFi. I had to figure out that turning down the thermostat was not helping, and then call down to the front desk. Meanwhile, my kids and I are sweating in our room, trying to sleep, when it’s 30 degrees outside. Opening the window helped a tiny bit, but the only thing that truly helped was a box fan - which they delivered promptly after I complained. They should have just had a box fan and a note, and kept the window cracked. As for the WiFi, they should have told me before I checked in - I would have switched hotels if I had known. Instead I had to figure out it wasn’t working, even though it showed up as an option. Then, when I complained, they said they were working on it. The next day, still wasn’t working - find out it’s a problem in multiple flours, and they didn’t have an ETA on when it would be solved.
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Date of stay: March 2024Trip type: Travelled with family
Room Tip: Confirm they have WiFi in your room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Rene Rodriguez Vega, Owner at Hilton Boston Back Bay
Responded 1 week ago
we do apologize for this incident feel free to reach out to us to make it right.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Beverley S wrote a review Jul 2023
Woodbridge, New Jersey8 contributions5 helpful votes
Hotel's Favourite
This was our second visit to this hotel, however, this visit was special. My youngest son, loves this hotel and requested we come back on his birthday. He turned six (6) year on the day we checked in and the front desk provided exceptional service. The young man (lost his name) was attentive, professional and most importantly acknowledged my six year old. He was over the moon and requested that we come back again. We will because my oldest may be attending Berklee next year.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sidneia Semedo, Owner at Hilton Boston Back Bay
Responded 6 Aug 2023
Hello Beverley, we are glad to hear that you and your family enjoyed your stay here at the Hilton Boston Back Bay, we always strive to provide the best possible guest experience possible while you are here, and we are glad we did that for you. We hope to see you back here at our property very soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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CS1Portland wrote a review Mar 2024
Portland, Maine857 contributions279 helpful votes
Super good location. Super good views of the Charles River. Very handy for the trolley tours directly outside the hotel. Super good breakfast staff, they have been super good for years I do believe, ever so friendly service, Front desk Erika was also super good. Lobby area very attractive. Would stay again
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: Great views higher up
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rene Rodriguez Vega, Owner at Hilton Boston Back Bay
Responded 1 week ago
Thank you so much
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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FarmerGrrl wrote a review Mar 2024
Indianapolis, IN73 contributions85 helpful votes
It was my first stay at this hotel; I usually stay at the Marriott Copley square when I come to the area. The Marriott is nicer (better bathrooms, better gym, and more seating area in the lobby), but the rooms here were spacious and modern. I loved that the room had a window that could be opened. What really made the hotel was the service. Front desk was great, restaurant staff was friendly, and housekeeping actually cleaned every day, not just restocked as seems to be the norm since Covid, even in higher-end hotels. Location was good, I don’t think it was attached to The Prudential Center, but if you cross the street to the Sheraton, you that is.
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rene Rodriguez Vega, General Manager at Hilton Boston Back Bay
Responded 4 weeks ago
thank you so much
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kellie F wrote a review Feb 2024
1 contribution
We took a group of 35 teen age girls to Boston and ate every morning in the Hilton Hotel restaurant. The breakfast buffet was very good, varied options and very tasty, and the wait staff was wonderful, attentive and so accommodating to our big group. I would 100% recommend the Hilton
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rene Rodriguez Vega, General Manager at Hilton Boston Back Bay
Responded 4 weeks ago
Thank you so much
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JS94 wrote a review Feb 2024
New Jersey98 contributions16 helpful votes
Modern decor and amenities, located within walking distance of several colleges and lots of restaurants, the Boston symphony orchestra and the prudential center. There is a small restaurant within the hotel called Forty Dalton - we ate there for breakfast and it was pretty good (better than most hotel breakfasts). Room was clean and comfortable. The bathroom was a bit cheaply updated, which is why I gave a 4. Not a five star hotel but it as great for what we needed and I would go back.
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Date of stay: February 2024Trip type: Travelled with family
Room Tip: Parking is an extra $69 cost unless you buy the Park and Stay bundle where you can save $10
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rene Rodriguez Vega, General Manager at Hilton Boston Back Bay
Responded 21 Feb 2024
Thank you so much
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ivydivine3 wrote a review Feb 2024
Fairfield, California4 contributions4 helpful votes
I would give Hilton Boston Bay a 10/10. Prior to check-in I called the hotel and spoke with the most pleasant customer service agent. Upon arrival, the staff was warm and welcoming. Sean, Stephany and entire front desk staff deserve recognition. They are all amazing! I had the privilege of being there on the evenings that Sean worked and each evening he greeted my daughter and me with a warm welcome and smile. The rooms were nice and clean with nice comfortable beds. The two restaurants were convenient for breakfast and dinner. You have to try the homemade chips at the lobby bar. The hotel is conveniently located next to all of the shopping, restaurants and other locations such as nail salon and drug store. We discovered that by crossing the street and walking through the neighboring hotel we could get to all of the shopping without having to walk in the cold. This Hilton location will definitely be my go to when I visit Boston.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rene Rodriguez Vega, General Manager at Hilton Boston Back Bay
Responded 21 Feb 2024
Thank you so much for your review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tanya K wrote a review Feb 2024
1 contribution
We had alot of issues with our hotel stay (that were beyond frustrating). One thing that helped make our stay better was Pedro. He went above and beyond … willing to help with kindness and concern and with a smile. The world needs more people like him!
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rene Rodriguez Vega, General Manager at Hilton Boston Back Bay
Responded 5 Feb 2024
Thank you for your review and we do apologize sincerely for any issues, feel free to contact management directly at the hotel and thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Patricia R wrote a review Jan 2024
1 contribution1 helpful vote
We almost always use Hilton when traveling and this hotel was one of the nicest of the Hilton's we've visited. The hotel, the service, our room, and the location were perfect One significant complaint about Hilton Back Bay Boston was that we like to keep up with political news, and the hotel's cable TV only provided FOX (trump propaganda) and no access to MSNBC or CNN. We haven't encountered this before on any other trips but looking on Google, we see that it's not the only Hilton to block access to MSNBC and CNN but to provide FOX (fake news) instead.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Rene Rodriguez Vega, General Manager at Hilton Boston Back Bay
Responded 22 Jan 2024
Thank you for your revie and we will change the station we do apologize for this situation.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Richard C wrote a review Jan 2024
Virginia790 contributions398 helpful votes
The Hilton Back Bay is convenient to Copley Square and a twenty minute walk to the Museum of Fine Arts and the Gardner Museum. The building itself is new -- quiet ventilation, large rooms, and a great front desk and housekeeping staff. The breakfast situation is not that much different from hotels much lower on the Hilton food chain, but you will pay dearly for it -- figure 60% extra on to your room charge. Even with the $18 pp "allowance" for Hilton members, you'll have to figure 30% add ons. That said, if you want the comfort, convenience, and a very helpful front desk and housekeeping staff, you might consider staying here.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Rene Rodriguez Vega, General Manager at Hilton Boston Back Bay
Responded 22 Jan 2024
Thank you so much for your review.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
HK$2,256 - HK$3,987 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton boston back bay hotel boston, hilton hotel boston, boston hilton
LOCATION
United StatesMassachusettsBostonSymphony
NUMBER OF ROOMS
385
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HILTON BOSTON BACK BAY - Updated 2024 Prices & Hotel Reviews (MA)

Frequently Asked Questions about Hilton Boston Back Bay
Which popular attractions are close to Hilton Boston Back Bay?
Nearby attractions include Boston Symphony Orchestra (0.4 km), The Boston Pops (0.4 km), and The Mapparium (0.2 km).
What are some of the property amenities at Hilton Boston Back Bay?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Boston Back Bay?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Boston Back Bay?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Boston Back Bay?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Hilton Boston Back Bay?
Conveniently located restaurants include The Capital Grille, Atlantic Fish Co, and La Voile.
Are there opportunities to exercise at Hilton Boston Back Bay?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Hilton Boston Back Bay?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Boston Back Bay offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Boston Back Bay?
The staff speaks multiple languages, including English, Spanish, French, and Arabic.
Are there any historical sites close to Hilton Boston Back Bay?
Many travellers enjoy visiting Bites of Boston Food Tours (1.8 km), The Printing Office of Edes & Gill (3.3 km), and Old North Church & Historic Site (3.3 km).