Copley Square Hotel

Copley Square Hotel

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About

4.0
#83 of 96 hotels in Boston
4.8 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
3.8 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Copley Square Hotel is a historic landmark in Boston, built in 1891 on Huntington Avenue and Exeter Street. Our 164 newly renovated guest rooms offer a charming blend of old-world elegance and modern amenities, catering to modern travelers. Located just steps away from Copley Square, the Prudential Center, and the Hynes Convention Center, our hotel is ideal for both business and leisure travelers. Surrounding us are some of the city's best shopping, dining, and cultural attractions. Whether for a romantic getaway, family vacation, or business trip, experience the charm and sophistication of a bygone era with all the modern comforts at the Copley Square Hotel.
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Property amenities
Valet parking
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Taxi service
24-hour security
Baggage storage
24-hour front desk
Wifi
Non-smoking hotel
First aid kit
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Cable / satellite TV
Flatscreen TV
Walk-in shower
Telephone
Bottled water
Iron
Laptop safe
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Quaint
Historic Hotel
Languages Spoken
English, French, Spanish, Arabic and 3 more

Location

47 Huntington Avenue, Boston, MA 02116-5728
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Boston Logan International Airport
Worcester Airport
66.1 km
See all flights
Copley
3 minBoston T
179Reviews0Q+A28Room tips
Traveller rating
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  • 24
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  • 21
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Detailed Reviews
Molly H wrote a review Jan 2020
Boston, Massachusetts5 contributions6 helpful votes
4.0 of 5 bubbles
First of all, this hotel offers free wheelchairs for anyone with a disability. I called several 5 star hotels in Boston and they all wanted to charge me daily for a wheelchair rental, absurd! I commend them for this. The location is really why you’d want to stay here, it’s centrally located (right near Newbury, Prudential Center, Copley Mall, and a few t stops). They have a complimentary cocktail hour every night and water bottles in the lobby. Staff was friendly and room was clean. Would definitely recommend and stay there again.
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Review collected in partnership with Cancelon.com
Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Management_Team_247, Manager at Copley Square Hotel
Responded 2 Feb 2020
Dear Molly, We are overjoyed to learn that you loved the convenience of our central location and the many unique amenities that make each of our guests feel special during their time here. Our colleagues take great pride in helping all of our guests feel at home and we hope to have the pleasure of welcoming you time and again for years to come. Intuitively Yours, Travis Carbaugh Assistant General Manager
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798annew wrote a review Mar 2020
Burlington, Vermont69 contributions67 helpful votes
4.0 of 5 bubbles
I had a deal pop up so decided to book this hotel on a whim, it was very well priced for the location. The room was quite small, queen for two people, New York City Small, but it was lovely and well appointed. We were quite comfortable, and the room was very quiet I did not hear any hallway or elevator noises.

They have a continental breakfast in the morning with the basic pastries, juice, coffee. They aslo have a wine reception in the evening which is a very nice touch.

The staff was very friendly and helpful, the stay was quite enjoyable.

My only wish was the water in the shower had more pressure and was hotter - but that some major picky on my part.
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Date of stay: February 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Management_Team_247, Manager at Copley Square Hotel
Responded 9 Mar 2020
Dear 798annew, What a joy it was to have you with us and we are delighted that you so wonderfully enjoyed your time here. As you have shared, our central location sits conveniently in the heart of this vibrant city and we are thrilled to learn that you felt so well taken care of by our team during the stay. Our complimentary continental breakfast has also become a guest favorite and we trust that it was the perfect start to your days of exploration as well. It is our sincerest hope that you are already planning your return and if we can offer any assistance in coordinating your next reservation, please do not hesitate to give us a call. Hurry back soon! Intuitively Yours, Travis Carbaugh Assistant General Manager
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April G wrote a review Mar 2023
3 contributions1 helpful vote
3.0 of 5 bubbles
I visited Boston on business and was housed in the Copley Square Hotel. I didn't have the option to choose my lodgings, so I think that is very important to note before I dive into my review. I thought the location of the hotel was great. I was able to walk to many restaurants. There is a lot of shopping nearby, but it was VERY high-end, so unless you are rich/wealthy, this isn't really a selling point for you (or me, lol). I was not thrilled with the overall look of the hotel and my room. I get that the Copley is supposed to be historic, and if you like that sort of thing, you might enjoy it. However, I found it to be sparse, and it lacked modern features. For example, the bathroom in my King room was extremely small, and the faucet leaked non-stop; it went from a steady trickle to drops and that was annoying. I don't see why the hospitality staff didn't report this issue because you couldn't miss it, and I really didn't have time to do so myself, and I didn't want to be bothered with maintenance people in my room or having to switch rooms. The bathroom lacked such items as a soap dish for the bar of soap. The carpet was worn and wasn't stapled down in one corner. However, my biggest issue was the lack of accessible outlets! I had to charge a phone, a laptop, and a watch, and there were no easy to reach plugs at either bedside table! The lamp on the desk had a USB outlet, so I was able to use that, but the next plug was several feet away and I had to lay at the bottom edge of the bed to use my laptop. I had to unplug the TV and whatever else from the power strip that was hanging down from the TV to charge my watch. I get the hotel is supposed to be historic, but your guests are modern, and we need AMPLE plugs! Also, there was no bedside alarm clock. Maybe bedside clocks aren't a thing anymore, but I still see them in a lot of hotels, and I like them because I am paranoid about my cellphone waking me up properly when I'm away from home and I like to see the alarm clock as a back up. In sum, the stay wasn't horrible, but I wouldn't stay here again, mainly because I like new, modern things and I didn't find the historic look and feel of the hotel the least bit alluring or charming.
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Date of stay: March 2023
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TurtlesHead wrote a review Feb 2020
Greater Manchester, United Kingdom49 contributions43 helpful votes
5.0 of 5 bubbles
I spent two days/nights at the Copley Square Hotel in Boston last week.
It’s well located in downtown Boston. Close to plenty of bars and restaurants.
It’s also adjacent to the Prudential Centre Mall.
The hotel is clean and my room was very good. However, the bathroom was very small but adequate.
The staff were very courteous and friendly.
The only minor downside was that there is no bar or restaurant on the premise.
At $100:00 per night it was also value for money as a very central hotel.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Management_Team_247, Manager at Copley Square Hotel
Responded 19 Feb 2020
Dear TurtlesHead, We are so happy that you found such an immense value and convenience during your stay at our property and we thank you for sharing this review. As you have discovered, our team members take pride in providing a warm and relaxing experience for our guests and we are happy that you felt well taken care of. It is our hope that you are already planning your next visit to Boston , as we would love the opportunity to welcome you again. Intuitively Yours, Travis Carbaugh Assistant General Manager
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Jessica A wrote a review Aug 2022
Millis, Massachusetts4 contributions
4.0 of 5 bubbles
I took my 10 year old son into Boston for his birthday weekend, and needed a nice hotel in a good location for a decent price as we had a busy itinerary. The Copley Square Hotel was exactly what we needed. I was able to check our bag hours before we checked into our room, every staff member we interacted with was pleasant and helpful (and very tolerant of my many questions; we don't travel often!), the hotel was clean, and the newer elevator was working all three days we were there.
Our room (601) was exactly what we needed. Clean, cool and comfortable during Boston's heat wave! A spacious closet with hangers, a beside phone if you needed to call down, a desk with a lamp, a mini fridge, a safe, and a large TV. The bathroom was lovely, we had nice clean towels, a hair dryer, and amenities for the shower - which were much appreciated after walking around the city in the heat! Also, the wall paper in the bathroom and in the bedroom amused my son and I to no end and added such a touch of fun to the whole experience.
I will say that we had a very busy schedule of sightseeing and as a result we only needed to sleep and shower in the room, and for that purpose it was absolutely perfect (and really, the air conditioning was a godsend this weekend!). We stayed two nights and housekeeping didn't come while we were there, but given the interactions I had with the staff I can assume that if I had needed anything it would have been provided.
I suppose if you are used to luxury hotels with room service or breakfast/dinner buffets offered you might be disappointed, but we were in Boston to see the city, not spend all our time in the room. There are so many places to eat in the city, many of them steps from the hotel or a quick T ride away. The historic aspect of the hotel is wonderful, the location cannot be beat, and as I said every interaction we had with the staff was pleasant.
This trip was my son's 10th birthday present and he has already asked if we can stay in the same room next year - so I would say it was a good weekend!
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Date of stay: August 2022
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mister G wrote a review Mar 2023
1 contribution2 helpful votes
5.0 of 5 bubbles
The location is good to great depending on how you go to Boston and why you're there. If you take Amtrak it is a very short walk to the hotel from the Back Bay station and walking distance to public transportation as well as to ten colleges.
The rooms look good in the hotel photos online but even better in person. The bed is very comfortable, the bathroom looks great, was very clean and the waterfall shower head was better than any that I have used before. I didn't use the Television but it is a good size and there if you want spend time in a hotel room watching TV. The fridge was quiet and worked well keeping my water and juice very cold. The staff is great and Peter Hewes, the operations manager, actually cares that your stay is better than good. The trivial thing that was wrong is that there is no shelf in the shower to put soap or a bottle of shampoo but Mr Hewes assured me that there is a plan to correct that.
I don't understand a few negative reviews I see on this page because my experience was entirely different. The staff at the desk were friendly and courteous. The two elevators worked as they should, the bathroom was spotless, the water was hot and there was plenty of water pressure in the shower. Maybe the guest who had trouble with the shower didn't understand how the control works. There is a place to hang clothes and more hangers than I would ever need. My room was a bit small but not claustrophobic and I don't normally invite a half dozen people to my hotel room for a dinner party so it was fine.
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Date of stay: February 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: Call ahead to share your preferences for the type of room you want so they can accommodate you if...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Peter Hewes, Guest Services / Front Office at Copley Square Hotel
Responded 5 Mar 2023
Dear 697misterg, Thank you for taking the time to write such a thoughtful and detailed review of your recent stay our hotel. We are delighted to hear that you found the location convenient, and that our staff, especially our Operations Manager, provided you with exceptional service. Your kind words are greatly appreciated, and we will be sure to share your feedback with our team. It is also wonderful to hear that you enjoyed your “city-sized” room and all of its amenities. We appreciate your feedback regarding the shower thing, and really are addressing as we continue to make improvements to our facilities. We hope to have the pleasure of welcoming you back in the future!
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Tammy C wrote a review Sept 2022
Georgia Coast, Georgia1 contribution1 helpful vote
1.0 of 5 bubbles
Worst hotel experience ever. The room lacked several standard items such as a luggage rack, phone, alarm clock, and a coffee maker! When we asked if coffee was provided, we were told there was a “guest” kitchen. It’s nothing but an employee break room and the coffee cups/sleeves/lids are still in their packaging. A powdered creamer was available and no sugar. The last day we were there, my husband went to get coffee and there was no water in the Keurig. The staff told him there was no water available. The sink in the “guest” kitchen was not even working to get water and they ran out of water bottles. We spent a total of three nights and not once did housekeeping come to make up the room. They charged my husband’s card several times for over the valet charge. When he asked about it, the staff talked their way around it. We were charged an incidental fee and then an amount equal to what we would be paying in valet. But then the next day, they charged the card again! The room is not functional either. No side table on one side of the bed, no drawers, 4 hangars, a tiny little desk that would not function at all for business, the bathroom was large but the vanity was small so nowhere to put your items. In the description online, it said there was a doorman. There isn’t a doorman. There was also no functioning workout room. All in all- very disappointed with the lack of detail and attention to the room and the guests.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
susan b wrote a review Aug 2020
8 contributions6 helpful votes
4.0 of 5 bubbles
This hotel is very charming. Very clean. They have complimentary breakfast, which is your basic stuff like hard boiled eggs, yogurt and pastries. They have a nightly wine down where they offer a complimentary glass of wine. The hotel is very small, but that’s understandable being a historic hotel in the city. Can’t beat the location- local to back bay station, prudential mall and the supermarket is across the street. The only drawback is no fridge or microwave in the room and tight quarters to share with two people
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amar S wrote a review Oct 2023
East Brunswick, New Jersey1 contribution2 helpful votes
2.0 of 5 bubbles
I recently stayed there and it wasn't worth the $500/ night I paid. The first night I checked in I complained that more than half of the cable channels weren't working, including all ESPN channels, CNBC, TNT, etc. An engineer was sent up and was told many others had this issue and they would look to resolve the next day. Next day I return in the evening, is still not working and I go down to the front desk and say if I'm paying $500/ night I'd expect basic cable channels to be working. Engineer came again and said oh they didn't fix it? I offered to change rooms but they said they were full. I went online and they hey availability. I wasn't happy and they said the day manager would call me the next day. He never called.

The third night I get back and it's still not working. I tell front desk again and they come to the room to try and fix but it doesn't. Turns out that it is a more common problem. They charge you $500/night and don't think it's necessary to get this resolved or offer anything for the inconvenience. In fact, the manager didn't even bother to call.

I'd rather stay at a less expensive hotel, who probably will have all their tv channels working and if it didn't would probably feel like they could offer something for the inconvenience. They knew it was a problem, for several days and didn't do anything to resolve. They don't seem to care about the guest experience. I come to Boston monthly and won't be staying here again. If you're paying $500/ night and stay several nights you should expect more and the hotel should do better to resolve a basic issue.
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Date of stay: October 2023
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: The housekeeping staff was great.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PraxiaK wrote a review Jan 2020
Johannesburg, South Africa22 contributions32 helpful votes
4.0 of 5 bubbles
Travelling on business and busy all day, it was great to come back to a good comfortable hotel. The staff are very friendly and helpful. The rooms are neat and the bed is very comfortable.
Breakfast is sufficient although a few savoury options would be nice.
It would be good to have some type of coffee/tea station available throughout the day, although the central location allows for you to buy your coffee nearby...if you can brave the weather😀
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Management_Team_247, Manager at Copley Square Hotel
Responded 22 Jan 2020
Dear Praxia, As you have discovered, there are some amazing places to explore in Back Bay and we are happy that you had the opportunity to visit some of our nearby destinations during your business travels. Our team truly loved having you here and hope that you will consider visiting us again for a more extended visit in the months ahead. Intuitively Yours, Travis Carbaugh Assistant General Manager
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Jennifer R wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"If you are a coffee snob, be sure to get your coffee outside of the hotel! Other than that,you are in for a treat!"
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Bhamjodie wrote a tip Mar 2024
Birmingham, Alabama5 contributions1 helpful vote
5.0 of 5 bubbles
"Coffee and microwave on ground floor but fridge in room. "
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Excursion52500773727 wrote a tip Feb 2024
4 contributions2 helpful votes
5.0 of 5 bubbles
"Check out the cool elevator. Safe neighborhood, lots of interesting urban walking."
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Richard C wrote a tip Feb 2024
1 contribution1 helpful vote
1.0 of 5 bubbles
"Don't book here. Incredibly rude staff"
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Tyler C wrote a tip Dec 2023
4 contributions
5.0 of 5 bubbles
"Easy access to the Green line and train station at Back Bay."
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PRICE RANGE
HK$1,835 - HK$3,273 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel copley square, copley square boston
LOCATION
United StatesMassachusettsBostonBack Bay
NUMBER OF ROOMS
164
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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COPLEY SQUARE HOTEL - Updated 2024

Frequently Asked Questions about Copley Square Hotel
Which popular attractions are close to Copley Square Hotel?
Nearby attractions include Boston Public Library (0.1 km), Back Bay (0.2 km), and Newbury Street (0.4 km).
What are some of the property amenities at Copley Square Hotel?
Some of the more popular amenities offered include free wifi, a fitness centre, and reduced mobility rooms.
Which room amenities are available at Copley Square Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
Is parking available at Copley Square Hotel?
Yes, paid private parking nearby, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Copley Square Hotel?
Conveniently located restaurants include Sorellina, Atlantic Fish Co, and The Friendly Toast.
Are there opportunities to exercise at Copley Square Hotel?
Yes, guests have access to a fitness centre during their stay.
Which languages are spoken by the staff at Copley Square Hotel?
The staff speaks multiple languages, including English, Spanish, French, Chinese, Arabic, Vietnamese, and Farsi.
Are there any historical sites close to Copley Square Hotel?
Many travellers enjoy visiting Bites of Boston Food Tours (1.2 km), The Printing Office of Edes & Gill (2.8 km), and Old North Church & Historic Site (2.8 km).
Does Copley Square Hotel have any great views?
Yes, guests often enjoy the city view available here.
Is Copley Square Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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