Boston Marriott Long Wharf

Boston Marriott Long Wharf

Traveller (886)
Can see the harbor
Room & Suite (349)
Waterline at the Boston Marriott Long Wharf
Dining (68)

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About

4.0
#52 of 96 hotels in Boston
4.9 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
3.8 of 5 bubbles
Value
Boston Marriott Long Wharf welcomes business and leisure travelers to Massachusetts with superb service, elegant rooms, and thoughtful amenities. Located on the harbor, our artfully reimagined hotel grants access not only to Boston's Long Wharf but also to the New England Aquarium and Quincy Market, as well as historic North End and Faneuil Hall. Please take advantage of our indoor pool and 24-hour fitness center, complete with Peloton bikes, or indulge at Waterline restaurant while enjoying harbor views. Plan your next successful meeting in our versatile event spaces and trust our dedicated staff and expert culinary team to manage every detail. Relax in our stylish rooms and suites, which feature waterfront or downtown Boston views - plus indulgent bedding, flat-screen TVs with Netflix, ample desks, and Wi-Fi access. Club-level hotel rooms and suites provide access to the M Club, with perks including full American breakfast, snacks, and dessert; suites also boast generous living and entertaining spaces.
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Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling offsite
Car hire
Conference facilities
Paid public parking nearby
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Snack bar
Wine / champagne
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Safe
Sofa
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
Room types
Ocean view
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Park View
Bay View
Languages Spoken
English, French, Spanish, Chinese and 1 more
Hotel links
Special Offer:Earn points toward free nights.

Location

296 State Street, Boston, MA 02109
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Boston Logan International Airport
Worcester Airport
68.5 km
See all flights
Aquarium
1 minBoston T
2,677Reviews37Q+A100Room tips
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Detailed Reviews
SFO415415 wrote a review Aug 2020
San Francisco, California941 contributions193 helpful votes
5.0 of 5 bubbles
Stayed one night at this hotel literally next to the Aquarium T line stop. It’s also an easy trip to Boston Logan airport via can (10 min) or via a water taxi (although I didn’t have enough time to use the second option).

Check in was a breeze. Front desk staff were efficient and very friendly. The room was clean, well appointed and quiet. There’s a well equipped gym on the 3F that requires a second timed 2h key from the front desk as mandated for contact tracing. Lots of hand sanitizer at the elevators, staff all wore masks and the front desk staff was behind plexiglass.

There’s an excellent restaurant (Tia’s) on the back side of the hotel (not directly connected) with indoor and outdoor seating.

The aquarium is a few minutes away by foot and Legal Seafood is just outside the front door.
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Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lisa Novelli, Other at Boston Marriott Long Wharf
Responded 20 Aug 2020
We are so happy your enjoyed your time in Boston and enjoyed the accessibility of our location, especially to Logan and the Aquarium. Thank you for your positive comments about the friendly staff and we will certainly share that with our team members. We do take pride in our cleanliness and sanitation and appreciate the recognition. We look forward to your next trip to Boston! Lisa Novelli Resident Manager
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Caitlin F wrote a review May 2021
Long Island City, New York28 contributions46 helpful votes
5.0 of 5 bubbles
This was one of the BEST experiences we have had with a hotel. The staff was exceptional and made the trip extra special!!

From the second we rolled up and handed our keys over to the valet to the minute we checked out, we had nothing but positive experiences.

We were a little nervous with staying at the Marriott Long Wharf after reading some of the more recent reviews, but honestly, our experience was the exact opposite from theirs. We arrived early, and they let us check in right away. The hotel was spotless and they even provided extra sanitizing wipes in the room (which were helpful when moving about Boston)! Everyone had masks at all times.

The rooms were nicely updated and everything was clean and comfortable. We needed extra towels and they were up within 5 minutes. We ordered room service and it was there in 20 minutes, freshly prepared, and delicious!

Breakfast at Waterline was also fantastic.

We can’t rave about the hotel enough, and anyone who may have been worried from the other reviews, don’t be! It was a highlight of our recent staycation, and we look forward to being back one day :)!
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Date of stay: May 2021Trip type: Travelled as a couple
Room Tip: Go with the Harborview room if you can- and be sure to check out the pool and adjoining balcony!...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Linda M wrote a review Jul 2020
2 contributions4 helpful votes
5.0 of 5 bubbles
My sister and I booked the Boston Marriott Long Wharf Hotel for a stay in April of 2020. We intended to spend two nights in Boston on our way home from a trip to Denmark. Due to the travel ban in Denmark our trip was canceled. We proceeded to cancel all our hotel reservations. The Boston Marriott Long Wharf hotel was very accommodating and canceled our room reservation with no problem at no cost to us. We are certain this pandemic has been very costly and difficult for the Marriott and all other hotels but they rose to the occasion and put their guests first. We really appreciate the way this was handled and we will definitely book the Boston Marriott Long Wharf when we again feel safe to travel. Thanks to the hotel for putting a bright spot in this mess.
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Date of stay: April 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lisa Novelli, Other at Boston Marriott Long Wharf
Responded 20 Aug 2020
Thank you so much for the kind words! We look forward to your next stay with us when you re book your trip to Boston, it is always nice when we can assist our loyal guests with circumstances that cause a change in travel plans. We do hope to see you soon. Lisa Novelli Resident Manger
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Tourist615242 wrote a review Mar 2022
8 contributions2 helpful votes
+1
1.0 of 5 bubbles
Woke up to no hot water. I waited a half an hour still no hot water. Tried the sink as well as the shower to make sure that I wasn’t doing something wrong although I had taken a Hot shower the previous night. The engineer showed up and confirmed after using a Thermonomer that the water was just over 80° all he could say was that the other guests must’ve used up all the hot water. I would never expect this from a five-star hotel, out of the hundreds of stays in hotels, mostly Sheraton and Marriott I've never and counted a hotel with no hot water. All he did was shrug your shoulders. I decided to take a cold shower just to rinse off and open the curtain to find a tobacco spit stain splattered AKA "lougee" in the fabric at the top of the curtain. I caught the engineer as he was walking away from the room and had him confirm this & took a pic. Once again shrugged his shoulders and said he’d notify housekeeping. I took my cold shower so I could just move on with my morning by ordering breakfast using the Marriott app as there are no longer menus in the room. The app wouldn’t accept my breakfast order. It was 10 AM I could select other things from the lunch or dinner menu but the breakfast menu items were all unselectable on the Marriot app. I called in my breakfast and was told that the online ordering system had a problem & needed to be restarted, ok. When breakfast arrives I turned on the TV to catch the weather and found that it kept freezing. Given that the sequence of events all that happened within the same hour left me in disbelief. When I arrive to the hotel I had trouble finding reception because the escalator was barricaded off with no sign giving direction as to how to get up to reception or if it was even at the top of the escalator. After roaming around hoping to bump into someone that could tell me where reception was I jumped in the elevator and stopped at the next level assuming it was there. I would necessarily complain about the escalator but the fact that I had all the other problems further irked me. An unfortunate chain of events or just a poorly maintained hotel? My feeling is the latter. All of these incidents indicate that this is a poorly run, poorly maintained hotel that is complacent of it's condition. When I checked out at the front desk simply gave my room number & stating I was checking out. The front desk person's only replied “your all set”, didn’t ask me about my stay, or offer to print out my bill or review charges, only those cold words. Considering I only other time I spoke to her was when I called about the hot water I did say anything to be treated so coldly. I then informer her of my terrible stay, showed her pictures of the frozen TV screen and the spit stains in the curtain and she that housekeeping had been notified. This really upset me, no hospitality, no apology. all of this for $350 a night. I’m a gold Marriott guest & have stayed in hundreds of hotels and I’ve never had such a poor experience. She was right, “I am all set”. I’ll never stay at this hotel again and I think it’s time to find a new “favorite” chain.
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Date of stay: March 2022
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Coleen Winfrey, Guest Services / Front Office at Boston Marriott Long Wharf
Responded 23 Mar 2022
Tourist615242, We recognize your time is valuable and appreciate the feedback you have provided. In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with the hotel's leadership team. They join me in extending their apologies for the experience you had at Long Wharf. Our leadership team will use your feedback as additional training opportunities for the respective departments that you mentioned in your review. We understand that it can be frustrating when everything is not in working order, such as our main escalators. Our facilities team has been working to repair the escalators but unfortunately parts have been delayed as many companies experience material and staffing issues. We hope to have them fully functional as quickly as possible to avoid the type of arrival experience you had at Long Wharf. Maintaining a clean atmosphere within our guest rooms and common areas is extremely important and I apologize that we did not fulfill that expectation during your visit either. I can assure you that the concerns you shared will be addressed by our housekeeping team to ensure your experience was an isolated incident. We do hope that you will give us another opportunity on future visit you have to Boston to provide you with the type of experience you should expect at all Marriott properties. We look forward to serving you again soon!
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TwoCanuckExpats wrote a review Feb 2020
Maui, Hawaii62 contributions53 helpful votes
5.0 of 5 bubbles
In a perfect spot, close to pubs, shopping and the freedom trail. Our room had a nice view of the Boston Harbour. The water taxi to Charleston is 100 meters away, goes to where the bunker Hill Memorial and the Navy museum, USS Constitution are. Aquarium is right next door. Service was good. The price is on the high size but this is a very nice hotel in the heart of a major city, so the price was not unexpected. A lot of things to see in the area and the freedom trail is 6 blocks away
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Washington DC Momma wrote a review Sept 2022
16 contributions7 helpful votes
4.0 of 5 bubbles
If you are going to Boston and want to "do it all," you cannot beat this location! We were right on the water and had easy access to all the popular water attractions (whale watching, Duck boats, ferry to Salem, etc.). It's also an easy walk to all the Freedom Trail sites and the North End (where we love to eat). The Aquarium is also right across the street. The staff (especially the guys working the breakfast buffet) were top-notch and super friendly and helpful. Just be prepared, though, that this is a pretty typical Marriott. The rooms are clean, bright but not big. We upgraded to a suite (the "second best room" in the hotel according to the front desk) the day after we checked in and it was much bigger with a huge balcony but no extra closet space, only one bathroom on the other side of the suite away from the bedroom area, and no extra amenities (i.e., we still only had a small frig and coffee maker-- no microwave or extra space for food/drinks). There is only one restaurant/bar combo at the hotel and a small indoor pool, which were perfectly adequate but was surprised given how big the hotel is, there wasn't more (I think it caters to a lot of business meetings as there are a lot of boardrooms/meeting spaces on the lower level of the hotel). So the cost and pricing of the hotel is really based on how close you are to everything, which was worth it to our family and what we were doing on our trip.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Terry H wrote a review Oct 2021
Seattle, Washington738 contributions277 helpful votes
5.0 of 5 bubbles
We try to stay at Marriott properties wherever we go. Had not been to this particular hotel, but it has a great location that provides easy access to the northland and its treasures.

Looking forward to returning there. They did a great job of providing hand sanitizers wherever one seemed to be needed. There was even someone wiping down the escalator handrail; an impressive sight in this covid world.
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Date of stay: October 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Our room was very close to the elevator but we could not hear people entering or leaving the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Coleen Winfrey, Guest Services / Front Office at Boston Marriott Long Wharf
Responded 23 Oct 2021
terryh659, thank you for choosing the Boston Marriott Long Wharf on your recent trip to Boston. It was a pleasure to have you as our guest. Our team takes great care of ensuring the highest cleanliness standards to keep all of our guests comfortable and safe. We look forward to welcoming you back on your next visit to Boston!
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Cubs wrote a review Jan 2020
Houston, Texas83 contributions63 helpful votes
4.0 of 5 bubbles
I have stayed at this property twice now, both times girls trips where I shared one double bedroom with others. I like this hotel. The location is great. Both times I took a water taxi from the airport directly to the dock right in front of the hotel. Very easy to then walk to a lot of the major attractions in the city. The rooms are modern and have all the standards that you need. Both times my room had a side view of the harbor which I loved. The only catch is that I recommend that you request a quiet room. Many of the rooms overlook their banquet space and if there is an event early or late you will here it. During my last visit I was awakened way too early by plates clinking in preparation for what later appeared to be breakfast with Santa.
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Date of stay: December 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
StephV44 wrote a review May 2022
York, Maine980 contributions256 helpful votes
+1
5.0 of 5 bubbles
Fantastic location. Convenient valet. You can take your car out as many times as you want for no additional charge (except tip). But, keep in mind if you take it some place else in Boston, there will be additional charges for parking and it's not cheap. Just over a mile from Mass Gen on Fruit Street. Within 2/10's to 5/10's every place else in the vicinity including Fanieul Hall and the aquarium. It may be short walks, but after walking everywhere, you cover many miles. Bring comfortable shoes. Very convenient to Hanover Street/North End. We arrived very early and, thankfully, they were able to find a room for us. We had booked a king bed, but settled for 2 queens so we could rest, drop off cannoli in the small refrigerator, etc. The staff are very nice. Great restaurants in the hotel. They have a mini store, room service and took our cannoli the next morning to put in their refrigerator, because we would not be back before the 11am check-out time. Upon arrival, you go up the escalator to get to the front desk to the right to check-in. That's also where the elevators are located. Good security. You need a room key in order to go to any floor other than the lobby (restaurants and desk) or lower lobby (the street, parking). There is a parking garage to park if you choose to save around $21 per day. There is a fee, of course, but it's not very convenient to get to the hotel from the parking. Spend the extra $21 and pay for valet. You can get in your car any time you need to. The bed was comfortable and the room was nice. They have the option to use your phone as a remote control instead of using the remote. There's an individual kcup machine along with the usual hotel staples plus an umbrella. Free Wifi. Overall, we have no complaints and will stay here, again.
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Date of stay: May 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Will wrote a review Nov 2021
Lee's Summit, Missouri12 contributions16 helpful votes
5.0 of 5 bubbles
My wife and I stayed at this hotel for an extended weekend getaway. I can’t say enough great things about this hotel. The location is perfect-you are within walking distance of the Italian district and State Street metropolitan areas, there is a T subway station just up the sidewalk, and you are steps away from the water. There is an abundance of great food nearby, and the water and park provide a great stop for a photo or picnic. The hotel is in impeccable shape, and is beautiful. The staff was very friendly and helpful, and provided great recommendations for food and navigation guidance. My wife and I are already planning on coming back to Boston, and this hotel is where we will be staying.
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HappyFamily43082 asked a question Aug 2021
Westerville, Ohio371 contributions214 helpful votes
I understand the M Club is still closed. Is breakfast included for titanium elite guests?
Answer from Coleen W
Quincy, Massachusetts
HappyFamily, the hotel's M-Club has reopened! It is open on Sunday at 3pm until Friday morning at 1130am. As a Titanium Elite member you and one guest will have access to the Club during your stay. Any additional guests can add the access to the Club at the front desk. During it hours of operation you can enjoy a breakfast buffet from 630am until 1030am and then the Club remains open until 9pm each day with complimentary beverages and wine for purchase. If you travel with us on the weekends when the Club is closed you will be issued 1,000 Bonvoy points for a Friday/Saturday night stay. Please let our team know if you need any additional assistance.
Tami007 asked a question Mar 2020
Hattiesburg, Mississippi179 contributions44 helpful votes
Can you watch the fireworks on fourth July from this location . .
Answer from livingcooper
Fort Worth, Texas135 contributions71 helpful votes
Sorry, I do not know the answer to that. We have only been in the fall.
Jack H asked a question Aug 2019
Belmont, Michigan1 contribution
Is there a free shuttle from the airport?
Answer from Trent Z
7 contributions13 helpful votes
No shuttle from hotel. We took a water taxi to Long Wharf, very easy.
PaulCNY asked a question Jul 2019
Uniondale, New York15 contributions13 helpful votes
Is the M club lounge really not open on the weekends??
Answer from Flipper029
Wenham, Massachusetts583 contributions140 helpful votes
The M club closes on Friday afternoon, not sure what time, and is closed until Monday.
Rob L asked a question Jun 2019
Liverpool, United Kingdom10 contributions2 helpful votes
Do Titanium Elite members receive free breakfast when the lounge is closed of a weekend?
Answer from Rae
Lawton, Oklahoma53 contributions51 helpful votes
I do apologize for this response being so late. I do not have notifications for this sight because I get too many as it is.... Because we were traveling with a large group, we did have breakfast every morning but it was a private party breakfast buffet. I just do not know what the hotel does for guests. There is a restaurant that stays full but...I just do not know the details.
Steph S wrote a tip 22 May
Boston, Massachusetts6 contributions1 helpful vote
4.0 of 5 bubbles
"The pool has no shallow end (though it does have a view of the harbor)."
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Relax787154 wrote a tip 18 May
2 contributions
1.0 of 5 bubbles
"If you are looking for lounge access, BEWARE, THE LOUNGE IS CLOSED ON THE WEEKEND! Elite members, take your Marriott business elsewhere!"
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Zbw wrote a tip Mar 2024
11 contributions4 helpful votes
4.0 of 5 bubbles
"Avoid the 67$/night parking fee if the valet persons don't want to service African Americans/minorities"
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JORDAN m wrote a tip Jan 2024
1 contribution3 helpful votes
2.0 of 5 bubbles
"If you're looking for class this isn't it. All the money is put into the lobby. Everything else is mid grade at best. Mold in shower "
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ldrbeauty wrote a tip Nov 2023
South Saint Paul, Minnesota19 contributions1 helpful vote
5.0 of 5 bubbles
"Get the package deal so that you get all the free stuff!"
Read full review
Not the right property for you?
There are more places to choose from in the Boston area.
PRICE RANGE
HK$3,912 - HK$6,043 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
boston marriott long wharf hotel boston, marriott boston
LOCATION
United StatesMassachusettsBostonFinancial District / Downtown
NUMBER OF ROOMS
415
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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BOSTON MARRIOTT LONG WHARF - Updated 2024

Frequently Asked Questions about Boston Marriott Long Wharf
Which popular attractions are close to Boston Marriott Long Wharf?
Nearby attractions include Cocktails & Cannoli (0.5 km), Cashunt Boston - Private Games (0.4 km), and Boston Crawling (0.4 km).
What are some of the property amenities at Boston Marriott Long Wharf?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Boston Marriott Long Wharf?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Boston Marriott Long Wharf?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Boston Marriott Long Wharf?
Yes, a parking garage, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Boston Marriott Long Wharf?
Conveniently located restaurants include Salumeria Italiana, North Street Grille, and Tresca.
Are there opportunities to exercise at Boston Marriott Long Wharf?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Is Boston Marriott Long Wharf located near the city centre?
Yes, it is 0.7 km away from the centre of Boston.
Are any cleaning services offered at Boston Marriott Long Wharf?
Yes, dry cleaning and laundry service are offered to guests.
Does Boston Marriott Long Wharf offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Boston Marriott Long Wharf?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Chinese.
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